Hyperoptic

Hyperoptic Outage Report in Cardiff, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cardiff, Wales 12/11/2024 19:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Cardiff, Wales

The most recent Hyperoptic outage reports came from the following cities: Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomNewport Wi-fi
United KingdomBarry Total Blackout
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ballsy___ Ballsy (@Ballsy___) reported

    Day 38 since @Hyperoptic installed my modem. Still no service, no explanation and no forecast on when I will receive my service. Yet they are still advertising in my building. Stay tuned for daily updates until I have internet again.

  • saikocat Cat Karskens (@saikocat) reported

    @TheCryptarch Hyperoptic (in London - 1Gb down, 1Gb up)

  • ponyiron pony iron (@ponyiron) reported

    @HyperopticCS You don't care about your customers even they work from home. So I never recommend hyperoptic to anyone.

  • kaushaltak Kaushal Tak (@kaushaltak) reported

    @Hyperoptic What's up with your network in SW8? it's been more than 24 hours but still no internet. This is disappointing. #hyperoptic #sky

  • patons02 Stuart (@patons02) reported

    @Hyperoptic @HyperopticCS Is there any updates for service in SE16? I'm still out since around 11:45 this morning

  • Ballsy___ Ballsy (@Ballsy___) reported

    1/2 Day 39 without any @Hyperoptic internet. Everyone I speak to claims they are waiting on a reply from the area delivery manager even though it’s been multiple weeks. Im constantly reminded that they are compensating me for this elongated problem as if it solves the issue

  • PreciTheDog Preci (@PreciTheDog) reported

    @Thafnine @virginmedia ikr, as soon as hyperoptic start getting out of London I'm gonna be on that **** immediately

  • chronosman Andrew Smith (@chronosman) reported

    @hyperoptic What’s going on? No service in SE13 and no communication!

  • evanuba evanuba 🐟 (@evanuba) reported

    @Hyperoptic Suspicious emails on your network. You did a deal with @lb_southwark when Peter John was leader to install your cables on their property. Today I received a letter from the repairs man at housing office who kindly acknowledged receipt of a letter I sent to the elected TMO.

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    @Hyperoptic my internet down help!!!