Hyperoptic Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF10.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (74%)
-
Total Blackout (11%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (%)
-
Phone (%)
Live Outage Map Near Cardiff, Wales
The most recent Hyperoptic outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
HyperopticCS
(@HyperopticCS) reported
@MrTouchscreen @Hyperoptic We're indeed available 24/7. You can reach us over those channels on the screenshot you provided. If the Voicemail inbox was full, you can kindly reach us over chat and the agent will schedule a callback for you. If you need help with your service, we're there to help. :)
-
Sarah Dorman
(@DormanSarahx) reported
@HollieWickens1 Your exchange doesn’t have fibre and you don’t have cable available. All ADSL providers use the same cables. 30GB isn’t bad though (my parents have much less). Might all be worth checking if community fibre or hyperoptic have plans or the 5G signal
-
Teoman Necdet Ayas
(@tnayas) reported
@Hyperoptic Hello. Internet service at E9 5GL is off. Is there an expected time / date for recovery? Thank you !
-
Peter Dixon
(@phd_at_work) reported
@HyperopticCS @Hyperoptic Any update? Still down this morning. Thanks
-
Daniel King
(@danking69) reported
@Hyperoptic fancy fixing your WiFi in my new house? Been here nearly 3 days and it’s been down 3 times for close to 24 hours in total. Been on hold for 20 minutes now #Internetdown
-
Qassim
(@qassim_uk) reported
@ryan54752513 @shanethegooner Meanwhile I just got an offer to renew my Hyperoptic 1Gbit up/down for £5 cheaper than I paid last year (£45/m for gbit + static IP) :)
-
Oliver
(@OliverBoaler) reported
.@itvMLshow @MartinSLewis - Hi Martin we made the switch to @Hyperoptic to help cut our bills and have been left without internet for the last week - without any estimates on when they might have it working. Please advise your viewers not to make this switch!
-
ItsMadJohn
(@ItsMadJohn) reported
Sky had the worst broadband ever! constantly disconnecting. Hit Reg is non exsistent. So won't be streaming till Hyperoptic have been installed in a couple of weeks.
-
Rob
(@Glitterbeard_) reported
@Hyperoptic Please for the love of god roll out to my gaff you're available three doors down and I'm stuck with ******* BT I feel personally victimised
-
Zoltan Burgermeiszter
(@zburgermeiszter) reported
@Hyperoptic please check ticket #2222170. My internet is down.