Hyperoptic Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF23.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Live Outage Map Near Cardiff, Wales
The most recent Hyperoptic outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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wab.eth ❁
(@wabdoteth) reported
@dolessdoteth @Jarritos It's hyperoptic apparently I don't have a subscription yet my internet still suspiciously works. Got a Roomba need to connect it to the WiFi but no 2.4 GHz on my router and the router admin page doesn't work (because I apparently haven't paid for my internet).
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wab.eth ❁
(@wabdoteth) reported
@dolessdoteth @Jarritos I don't think that would transfer £30 to Hyperoptic but you never know
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LG
(@ingotism69) reported
4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen
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Juanma Pérez
(@juanmaperezvar) reported
@Hyperoptic has been down for about 4 days now at SE16 in London. This is a disaster for people working from home, and the worst thing is we didn't get any update from @HyperopticCS Too bad!
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VPP
(@PatrickPalicica) reported
@Hyperoptic / @HyperopticBuild has been down in our building in SE16 for 4+ days now. No communication other than “engineers will be on site”, nor updates or ETAs on when this will be resolved.
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Char
(@Char86855647) reported
No internet at all since Friday in Rotherhithe! @Hyperoptic I called on Saturday for an update and your staff said they didn’t know what was going on. Fix this soon or myself (any many others in my building) will be finding a new internet provider this week!!!
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Ronan Barton
(@Ronan_Barton) reported
@bt_uk Not sure the best time to try and sell additional products Is when there has been issues with what should be a simple change of address…. Still no closer to fixing the problem. Anyone used @Hyperoptic are they any good?
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Bogdan, Gheorghe
(@jasshans) reported
@HyperopticCS @BettyShmem @Hyperoptic How about responding to DMs rather than posting memes? 19h without response, internet is down and your team refuses to come to fix it until Monday. Post few more memes maybe the internet will get fixed 😐
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Gerard Stryker
(@GerardStryker) reported
@reddevil160 @TRealSlimJadey @Hyperoptic Absolute shambles. Should be ashamed of themselves. This has happened countless number of times now yet still no help or support.
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LG
(@ingotism69) reported
7. #Hyperoptic Customer Services admitted they are not receiving updates from engineers (as advised by Customer Services)