Hyperoptic Outage Report in Chester-le-Street, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (71%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Diana Dezso
(@DezsoDiana) reported
@Hyperoptic @Daily_Express Yes, I wish I stayed with BT. Our internet’s been down since 5am (been over 7 hours now) and the sassy customer service lady snapped at me informing saying that you can solve an issue within 48 hours and she doesn’t care how long it’s been. I work from home….or trying to!
-
Abdul Kashim
(@A_Kashim) reported
@Hyperoptic I feel distressed and aggrieved, I have been mislead on the availability twice. First in June 2021 and now again in April 2022, AFTER being told and confirmed service was available this time. I am broken by this experience, I was very keen on getting full fibre.
-
Benjamin Aboagye 🇬🇭🇬🇧
(@LoverOfTechBA) reported
@itssunpi @virginmedia Check if you can get @Hyperoptic in your property. Should give you a better service. Sadly I've heard Virgin Media traffic manage like crazy
-
Stephanie Baker
(@Kyrina) reported
@HyperopticCS @Hyperoptic Thank you. I can respect that. I’m just impatient. But also am stuck with poor temporary options for now.
-
amar srivastava
(@amarksri_mca) reported
@Hyperoptic @expertreviews @Hyperoptic first have the capacity to respond to existing customer complaints before acquiring new customers. Internet service down in Basingstoke Crown Heights from 24 hours no response from customer support team.
-
XL ozzy
(@ozzyxaxa) reported
@itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening
-
Evan Edinger
(@EvanEdinger) reported
I spent 8 hours today having to completely restructure my home network and all my smart home automations because @Hyperoptic’s servers went haywire with iOS updates 🤪
-
Jay🐧🏗
(@Idemous) reported
@YaqzGaming @JoshJonesLFC I’m with virgin bro on 1k download but it’s fickin **** if I could get hyperoptic virgin would get swerved
-
Tom Jeffreys
(@tomjeffreys) reported
@eliseybell Which magazine just did a big feature on home broadband - TalkTalk did pretty bad. The top 4 were Zen, Vodafone, Hyperoptic and Now Broadband
-
Liam
(@papafuzzz) reported
@HyperopticCS @Hyperoptic Hopefully it’s quicker than when one of your engineers unplugged my connection and it took a month to get someone to admit that might be the issue and send an engineer.