Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 12/17/2025 22:15

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 12th day since activation requested. Your team is still unable to activate the service!!

  • Fidel2000 Nick Johnson (@Fidel2000) reported

    @Hyperoptic Internet has been down since yesterday evening in W12. Do you know the cause and when it will be fixed?

  • _TheShiv_ Shiv (@_TheShiv_) reported

    Oh. Got hyperoptic in as well. Okay so I won’t be living here all the time within probably a few months but holy **** it’s fast. Including upload. And that’s on WiFi. And it’s half the price of virgin media. 180 upload, i don’t even stream and I nearly cried lol

  • megadaz Dazza (@megadaz) reported

    @Hyperoptic is the an internet outage in the rg12 area???

  • EyUpPete Pete Smi (@EyUpPete) reported

    @Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.

  • NotClaudine Pop Chow (@NotClaudine) reported

    Damn. Hyperoptic just conked out whilst we were playing games. My goodness.

  • c0mmiemilf Coz ☭ (@c0mmiemilf) reported

    @Hyperoptic my internet is down

  • ethereum_kz Boddah (@ethereum_kz) reported

    @Hyperoptic Hi, I lost access to internet while signal is still on

  • benootral Shahaj (@benootral) reported

    @Hyperoptic @PixarsLightyear I had no WiFi for 2 days and your responses are very slow!