Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 11/27/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ural43203 ural4320 (@ural43203) reported

    @Hyperoptic It's 12 hours no connection! fix it!!

  • ridikewl Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • NotClaudine Full and Juicy (@NotClaudine) reported

    @EtceteraWithEst @virginmedia Hyperoptic would never be so disgraceful

  • JayBec2015 MrsMalone 💙 (@JayBec2015) reported

    @DezsoDiana @Hyperoptic @Daily_Express BT internet is down in large areas today, has been for hours

  • lucaituk Luca.it.uk (@lucaituk) reported

    @Hyperoptic what is going on in tw3? Two outage in less than a week

  • RT93Tyrone Rónán.T (@RT93Tyrone) reported

    @Hyperoptic please fix the internet

  • SusannahJowitt Susannah Frieze (@SusannahJowitt) reported

    Moment of bafflement today. @Hyperoptic why on earth would you declare an issue closed when we send you nearly daily emails asking you to resolve said issue??

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • zefrog Nicolas Chinardet (@zefrog) reported

    Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.