Hyperoptic Outage Report in Chester-le-Street, County Durham, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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FootyTrader
(@TheTradingGree1) reported
@fcannatelli97 @Hyperoptic @HyperopticCS Ive been suffering commection drops with HyperOptic for about 6-7 months. Lack of urgency in wanting to fix it has me at the end of my wits! Good luck Francesca
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RG90
(@RamGam90) reported
@hyperoptic almost 24 hrs without internet connection and customer support not giving any ETAs. Worst provider in the UK.
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Hercule Nuay
(@herculeyuan) reported
@Hyperoptic @ChooseUK We need the problem to be fixed ASAP! Can't work due to unstable Internet. It just interrupts many important event!
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jjwere
(@jjwere1) reported
@Hyperoptic I am definitely suing for compensation. No wifi in the NW9 area for 15 hours now. No communication or response from customer service. ****** network and leaving definitely.
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RG90
(@RamGam90) reported
@Hyperoptic @TheXavianna @hyperoptic stop giving free trips and fix your WiFi!
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Ace Black
(@LivingLegend_AB) reported
@Hyperoptic you lot have had me on hold for time pick up the damn phone
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HyperopticCS
(@HyperopticCS) reported
@rwigleysmith @Hyperoptic Becky, we are so sorry that this happened, and we cannot imagine how frustrating this must have been for all the customers affected. There is a wider issue in this area, sadly, and we're doing all we can to resolve this ASAP. Thanks for your patience in the meantime.
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Aaron Alcock
(@23AaronJoshuaa) reported
@HyperopticCS Kindly note that I’ve had to make this social media account because your official channel isn’t working. Live chat is down. Phone calls cut off. Hyperoptic seem to be quick enough to use this channel when they are boasting of how marvellous they are…
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Dennis Runz
(@dennisrunz) reported
Hurry up @Hyperoptic. It’s been well over a year since installation in the building started and fibre cables still dangling off the wall. About to enter another broadband contract with another provider as it’ll probably never happen. Let’s see if @CommunityFibre can do it better.
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…