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Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

Why is my Hyperoptic service not working?

No problems detected

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Chester-le-Street, England

The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 3 days ago
Newcastle upon Tyne Internet 9 months ago
Newcastle upon Tyne Internet 11 months ago
Sunderland Wi-fi 11 months ago
Gateshead Total Blackout 11 months ago
Newcastle upon Tyne Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11
    ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vsriv1
    Vivek (@vsriv1) reported

    @HyperopticCS @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • NotClaudine
    Full and Juicy (@NotClaudine) reported

    @EtceteraWithEst @virginmedia Hyperoptic would never be so disgraceful

  • zefrog
    Nicolas Chinardet (@zefrog) reported

    Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.

  • paupersgrave
    justapeasant (@paupersgrave) reported

    @Hyperoptic no internet or wifi in Manchester M15,any idea when this will be fixed?down since Sunday night.

  • nabalfour
    neil balfour (@nabalfour) reported

    @Hyperoptic they are happy to take your money and provide a second rate service. I now wish that I did not renew my contract with Hyperoptic a sham of an organisation. My advise is do not register with them or open an account. @BritishTelecom where are you?

  • ridikewl
    Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • vsriv1
    Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • ural43203
    ural4320 (@ural43203) reported

    @Hyperoptic It's 12 hours no connection! fix it!!

  • vsriv1
    Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • Made_By_Mistry
    Dipesh Mistry (@Made_By_Mistry) reported

    @Hyperoptic I’ve had zero internet since this am. I’m not complaining, bigger things in the world…but also complaining as my little one just wants to watch Frozen on @Disney_UK . Is there an issue in sw9?