Hyperoptic Outage Report in Chester-le-Street, County Durham, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Community Discussion
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Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Jackson
(@CharlieFPJ94) reported
3 years at my old flat with Hyperoptic and never had an issue once. 2 days in my new flat with @virginmedia and we already have no Internet. Impossible to to speak to anyone as well to resolve the issue?
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dj muel
(@djmuel_) reported
@JimSterling @virginmedia Honestly virgin media sucked so much for me one of the most stressful companies i ever had to deal with as a content creator. Check to see if hyperoptic are in your area had them for 5years and never looked back!
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Charles Mishal
(@CharlesMishal) reported
@Hyperoptic he never called me back and again I was on call for 2 hrs to talk to an agent,who said it’s a technical error and it’s our company mistake and I can’t activate your broadband, though my payments are up to date. responsible team!me and my wife can’t work
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Carl Evans
(@carlosevans1975) reported
@Hyperoptic we currently have no internet in the WS13 area and it has been down since 11:00 today ! We have had no communication from you to say there were planned engineering works ??? And it is still down !!! When will it be back up and running as I am unable to work 😡😡
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Meta Matt
(@matty_verse) reported
@Hyperoptic Had no internet since last Sunday. The technical department needed not working weekends. Taking holidays when behind with service tickets. Can’t speak to anyone in charge, can’t get any timeline to fix. Don’t use this company.
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Monica la bruja
(@moll411) reported
@Hyperoptic How much longer is it going to take you to restore service in Salford M6 5FJ area? we are now heading towards day three. Its getting beyond a joke.
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Yeptch
(@yeptch) reported
@HyperopticCS @Hyperoptic 2 days and still without internet and definitely not due to any hardware fault so no engineer is needed to remedy the problem. Really really poor. Would advise others to look at other service providers if seeing high speed fibre internet. #hyperoptic #terrible
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Dan
(@srbpower) reported
@kellismithx @bt_uk BT are 100% the worst company I've had to deal with in 20 years of business! If you need fast and reliable internet, see if @Hyperoptic cover your postcode. I have their 1gb service and the only time it's been down is for about 1 hour in the night and they gave me advanced notice
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Unstoppable-Chi aka #BrazenHussy
(@dumielauxepices) reported
@Hyperoptic I am trying to switch but your agent this morning was shockingly incompetent and failed basic conversational comprehension skills. You network is in my area/ building - can someone please message me so I can sort this out.