Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 02/10/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • GillespieGayno1 Gaynor Gillespie (@GillespieGayno1) reported

    @Hyperoptic please answer the phone on your so called 24 hour support service, internet down again

  • delwarhuss rahel chowdhury (@delwarhuss) reported

    @Hyperoptic **** service getting from there installation team .it's has been 4 weeks no response from there side.

  • JKempEnergy John Kemp (@JKempEnergy) reported

    @oiltraderlondon There are a small number of inner urban blackspots - too urban to qualify for subsidies for broadband rollout - but with antiquated infrastructure NONE of the providers have bothered to upgrade. BT, Virgin, Hyperoptic etc have ALL failed to offer better service in the blackspots

  • tommc10 Tom mckee (@tommc10) reported

    @HyperopticCS Hey Hyperoptic, you said this on trust pilot and then you never investigated nor contacted me ! We can talk here !

  • RachelConnoll14 Rachel Connolly (@RachelConnoll14) reported

    @Stephanopolus Hyperoptic if they do your building. Honestly amazing, so cheap and any time we have had an issue it's sorted instantly

  • dagliene7 andrea bonfiglioli (@dagliene7) reported

    @Hyperoptic best service from an ISP out there

  • LisboaDomus LD Apartments (@LisboaDomus) reported

    @Hyperoptic my internet is still down for more than 2 days now can you please provide an update by when the issue will be fixed ?

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic #10YearsOfHyperoptic A+ Customer support A+ Product. Coming up to a 2 year customer, best internet around for price to pay!

  • sharky000 SHARKY (@sharky000) reported

    @Hyperoptic My brodband has been down all morning and still down. I called your customer service number and have been told its not going to resolved until tomorrow. Great thanks for spoiling my weekend. Can't wait for my contract to finish.

  • kalpavrukshcap Abhishek Acharya (@kalpavrukshcap) reported

    @SuspiciousPleb @JKempEnergy Interesting. I thought the London fiber market was super competitive, i.e. extremely lucrative for consumers. I know Hyperoptic focus primarily on Multi dwelling units. Communityfiber/G.Network any better among the altnets?