Hyperoptic Outage Report in Chester-le-Street, County Durham, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Live Outage Map Near Chester-le-Street, England
The most recent Hyperoptic outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Internet | 2 days ago |
|
Newcastle upon Tyne
|
Internet | 9 months ago |
|
Newcastle upon Tyne
|
Internet | 11 months ago |
|
Sunderland
|
Wi-fi | 11 months ago |
|
Gateshead
|
Total Blackout | 11 months ago |
|
Newcastle upon Tyne
|
Internet | 11 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Burns (@Burnzyyyyyy) reported@Hyperoptic there was a problem installing the fibre at my property last week. I've still had no update when the engineers will be back. And to top it off I've had the email to tell me my bill will be ready for next week for the internet that I haven't had yet...
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N. (@boynamednaz) reported@Burnzyyyyyy @Hyperoptic Strap in. I’ve been waiting for over a month for installation and each week it’s ‘we promise it’ll be next week’ to ‘sorry we couldn’t set it up again’. Don’t leave it too late to raise a complaint as the customer service team get ignored by field teams and not worth chasing up.
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Joseph Martin (@suddenlyjoseph) reportedAlright gays - what Virgin alternative fibre only, no phone line required, internet service providers can I look at with comparable speeds pls? Community Fibre and Hyperoptic aren’t in my area yet. Currently supposed to get gigabit speeds…
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Fernando Alex (spanta) (@fernandoalex) reported@hyperoptic @hyperopticcs internet is down at w13, is there a issue in the area?
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etsKi (@etsKi_) reported@Pijinnn_ nah they dont pay if you cancel, the deal is you sign up with them after your contract ends and theyll give you free internet till it ends. I know my mate is on month 5 of free hyperoptic internet, and as someone that used it for 5 years in glasgow, it never went down once!
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DJGaryBaldy (@DJGaryBaldy) reported@BrianGameyGamin @virginmedia I ditched them after 10 years of bad customer service I'm now with HyperOptic and I don't have anywhere near the outages I used to have. I've had 2 that I can think of in 16 months and one of them wasn't their fault.
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A. Cherrie 🇺🇦 (@cherrie2502) reported@Hyperoptic hi, are your phone lines down? I’m trying to activate my broadband and none of the numbers I’m using are connecting including 0333 332 1111. Help please!
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Distortionxxxx (@distortionxxxx) reported@virginmedia There's one Virgin company going under at the moment, hopefully this one will go down too with them when alternatives start to appear in wider areas such as @Hyperoptic and @CommunityFibre who all provide a far better service for less money, fancy that!
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Natalie (@KemsleySullivan) reported@Hyperoptic please help we’re both supposed to working from home and internet down for 6hrs with no assistance
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Jacqueline (@PanJamGames) reported@no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.