Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 01/31/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RYHooman Hooman RY (@RYHooman) reported

    @Hyperoptic I'm so happy my new place is covered by hyperoptic. I've tried many other ISPs but they're all terrible. Hyperoptic is by the best so far. It's expensive but Internet in UK is generally more expensive compared to EU. Still worth the money.#10YearsOfHyperoptic

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • daschles David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • chommychew Les. (@chommychew) reported

    @Hyperoptic #10 years of hyperoptic. Hyperoptic fit my exact needs ,with first class service .

  • sanaullahjan90 Sana Ullah Jan (@sanaullahjan90) reported

    @Hyperoptic Quality Service, Good Customer Service and Fibre-optic backened High Speed. #10YearsOfHyperoptic

  • Kilrathal Sam (@Kilrathal) reported

    @Hyperoptic I switched to Hyperoptic after moving into my first flat. Had sky ADSL before. 🙈 What can i say just wow. Never experienced anything like it. service as it’s been brilliant. Customer support has been fantastic over the years. Here is to many more #10YearsOfHyperoptic

  • BoogieFur S Boogie W/Da Fur (@BoogieFur) reported

    @Hyperoptic Fast,excellent customer services 👌🏾👌🏾👌🏾

  • CharlieBarracu2 Charlie Barracuda (@CharlieBarracu2) reported

    @Hyperoptic Switched because your service never goes down! #10YearsOfHyperoptic

  • tomgarbutt Me and myself (@tomgarbutt) reported

    @Hyperoptic Clearly nothing comes close when most of the UK is stuck in the past trying to cram more bit down copper lines. FTTP is the minimum that should be expected across the UK today and Hyperoptic deliver that. One of the reasons I bought my flat! #10YearsOfHyperoptic