Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 12/09/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Carl79209433 Carl (@Carl79209433) reported

    @Hyperoptic competitively priced! no connectivity or drop out issue

  • pinghimyu Patrick Yu (@pinghimyu) reported

    @Hyperoptic Quick responds and solution when I had technical issues.

  • jrtangen The Real JT 💙 (@jrtangen) reported

    @Hyperoptic After years of terrible BT lines Hyperoptic came to the rescue. It is faster, more reliable and less expensive!

  • Bo_oris1 Boris (@Bo_oris1) reported

    @Hyperoptic Upload speed. Download speed. Customer service. #10YearsOfHyperoptic

  • Vitalijus0307 Vitalijus (@Vitalijus0307) reported

    @Hyperoptic Great customer service and reliable product! #10YearsOfHyperoptic

  • simon_wookey Simon Wookey 🇪🇪🇨🇦/🇫🇷🇬🇧 (@simon_wookey) reported

    @Hyperoptic Why go slow when you can go fast

  • onioniste The Unionist (@onioniste) reported

    @Hyperoptic I switched to hyper optic as I needed a reliable broadband connection since being disappointed with other providers. Since I’ve switched only one have I had a connection problem. The team answered in 5 mins and resolved it super fast. #10YearsOfHyperoptic

  • Craig_404 Craig (@Craig_404) reported

    @turna_music @Gianluca_Leo @Hyperoptic Same here! I can’t fault their service.

  • chommychew Les. (@chommychew) reported

    @Hyperoptic #10 years of hyperoptic. Hyperoptic fit my exact needs ,with first class service .

  • ScotFree2020 Indygran (@ScotFree2020) reported

    @Hyperoptic The best internet service I've ever had. Customer service is second to none, cost is very competitive. No landline required. Have passed on details of benefits of @hyperoptic to friends. No issues at all.