Hyperoptic Outage Report in Chester-le-Street, County Durham, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Durrant 🇪🇺🇬🇧🏳️🌈
(@claire_durrant_) reported
@ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap
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Jennifer Riggins💙💛
(@jkriggins) reported
@Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up
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Shahaj
(@benootral) reported
@HyperopticCS Don't trust hyperoptic, they will mess up your service then not resolve it and avoid contact with you, they will send automated responses but will never deal with the issue, I've been a customer for a while and been treated really poorly by them, they have no shame at all
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Shahaj
(@benootral) reported
@Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue
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HyperopticCS
(@HyperopticCS) reported
@JoshNurney @Hyperoptic Hi Josh! We're sorry to hear that you are without the service activation for so long! We will ask the team with which you have a ticket raised to update you on the situation asap.
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Krhyl
(@JoshJonesLFC) reported
Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.
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Aram Jabbari
(@aramjabbari) reported
@cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move
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Shahaj
(@benootral) reported
@Hyperoptic @WhichUK Please don't switch worst service ever been over two weeks and still haven't resolved my issue
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special dark
(@BabylonCleanser) reported
Virgin media is the worst! Internet is so **** I'm switching to hyperoptic
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David Hoyland 🔴⚪⚔️
(@bladesman83) reported
@PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...