Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 02/04/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • clminlondon Cristina L Martins (@clminlondon) reported

    @Hyperoptic any idea when your service will be restored on SE14 London?

  • babagana_ Babagana (@babagana_) reported

    @Hyperoptic i restarted my router tons of times, unistalled firewalls, wiped cache & network thinking it was me. I am now confident it's you? What's going on?

  • tony_j_hunter Tony Hunter (@tony_j_hunter) reported

    @searchbrat @VirginMediaIE Same experience here, albeit even more expensive for my package. Terrible customer experience every time I communicate with them. I only stay with them because they're the fastest fibre in my area. Looking forward to the day I can switch to @Hyperoptic!

  • a_d_k_80 ADK (@a_d_k_80) reported

    @Hyperoptic Internet down yet again right?

  • intermax intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom

  • searchbrat Kieran Flanagan 🤘 (@searchbrat) reported

    @tony_j_hunter @VirginMediaIE @Hyperoptic Yeah, but apparently you can just sign up again, and then cancel your other account to get the new deal It's so dumb, but that's what they told me to do

  • an0key Luke Sheldrick | 🤖 (@an0key) reported

    @devopstom @Hyperoptic Yep. The back is completely open too, has been for years. The hasp used to be attached by a single screw… it’s comically terrible

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @babagana_ @Hyperoptic We are aware of a widespread issue affecting multiple areas and our customers, and we have been informed it is due to a third-party data center failure. We are actively working on resolving this as soon as possible, and we are thankful for your patience!

  • JoshwaM Josh Snow ❄️ (@JoshwaM) reported

    @Hyperoptic any news on the current outage in the greenwich area?

  • HPP7Strat2 Stefan⁴⁴ (@HPP7Strat2) reported

    Patiently waiting for @Hyperoptic to become available in my area so I can leave @virginmedia . Them prices are too damn high 😒