Hyperoptic Outage Report in Chester-le-Street, County Durham, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
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Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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MetalMinxtress
(@CrowsAndSmoke) reported
I left Sky Broadband after 20 years to go with Hyperoptic (who was already installed into my new home, by the developers) Now im just feeling stupid and left with the worse Internet ever for two years. I just want my boyfriend back 😭
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic and of course now I’m charged £60 per month as the contract ended and you never responded back to me for a renewal.
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Sarah Clarke
(@sarahkathryncl) reported
@Hyperoptic Don't do it. Customer service times are a joke.
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Marian
(@Maria59914) reported
@Hyperoptic The only good things about the festival were Bob Vylan & Kneecap. The rest were as indifferent as your now very poor service
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Aaisha Dadral
(@AaishaDadral) reported
@Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers
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Kane
(@KorporateKane) reported
@Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic I received an email re getting in touch to discuss your renewal options on 20/06. I responded on 11/07 and since then I've been chasing the sales and support team daily for a response. Can you please have a look?
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Kane
(@KorporateKane) reported
@Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?
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Alison Johnson
(@alisonjyoga) reported
@Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service
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Tom Weightman
(@TomWeightman) reported
Never use @Hyperoptic . No internet since Thursday, and no ETA on when they’ll even book a repair … let alone the repair itself