Hyperoptic

Hyperoptic Outage Report in Chester-le-Street, County Durham, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chester-le-Street, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chester-le-Street, County Durham, England 03/15/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chester-le-Street, England

Latest outage, problems and issue reports in Chester-le-Street and nearby locations:

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SanchoMagnifico SanchoMagnifico (@SanchoMagnifico) reported

    @stuarthazeldine @Hyperoptic I’ll also be reporting them to Ofcom if they don’t update this statement on their site: Reliability: Full fibre is the UK’s most reliable broadband tech, giving you a 99.9% reliable network you can count on. This is a blatant lie and false advertising.

  • jamesjnicholls James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • jamesjnicholls James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • jamesjnicholls James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • jamesjnicholls James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • tommedersfriend lord of eko (@tommedersfriend) reported

    @hyperoptic my internet is still down.

  • CryptoCap97 C A P O (@CryptoCap97) reported

    @jamesjnicholls @Hyperoptic Still nothing! Missed work calls because of this. Awful service.

  • jamesjnicholls James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • stuarthazeldine Stuart Hazeldine (@stuarthazeldine) reported

    @SanchoMagnifico @Hyperoptic I guess they’ll claim this is the 0.1%, but in 14 yrs of using TalkTalk copper wire broadband I never had an outage this long.

  • tpilla Tom Pilla (@tpilla) reported

    @CryptoCap97 @jamesjnicholls @Hyperoptic Yep, I spoke to them at 1pm and asked the service rep a) how widespread it is; he said about 1,000 customers in west London (I’m in queen’s Park) and b) suggested that he connect with their social media team to start communicating about this an updating their users.