Hyperoptic Outage Report in Chester-le-Street, County Durham, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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E-mailProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
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Hyperoptic Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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⚕ ᑕᕼᖇIS ⚕
(@kicka11) reported
from
Newcastle upon Tyne, England
@MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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georgiana
(@georgia36425015) reported
internet outage for 4 days ( since Saturday 13/08) at Basque Court, SE16. No ETA yet. 100 people with no internet in this day and age. As we work from home it is having an impact on our livelihoods. I have also not seen the Hyperoptic van on site at all #hyperoptic #hyperopticCS
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Ady
(@MrAdy1882) reported
@Hyperoptic your Customer portal is a 🤬 joke 5 mins to just login to check my details
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Gerard Stryker
(@GerardStryker) reported
@TRealSlimJadey @Hyperoptic @Hyperoptic an absolute disgrace. You’s should be ashamed of yourselfs…Not only costing jade income but also making an absolute **** show of yourself’s.
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exxpertskier
(@exxpertskier) reported
@Hyperoptic Your service is appalling. Does anyone know the contact details for their Customer Service Director. Rarely have I experienced service as bad as this. Note: sending the same reply from different people is not the way to help your customers
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JustGloow
(@JustGloow) reported
@HyperopticCS I haven’t had internet since 7pm today and the same thing happened within two weeks ago and I didn’t have internet for 27 hours hyperoptic fix this!!!!!!
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Usman
(@usman015) reported
@Hyperoptic Now up to 17 days with no internet service still no one has called to explain the problem or how this is going to get resolved!!!!!
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Gerard Stryker
(@GerardStryker) reported
@reddevil160 @TRealSlimJadey @Hyperoptic Absolute shambles. Should be ashamed of themselves. This has happened countless number of times now yet still no help or support.
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Reddevil160
(@reddevil160) reported
@Hyperoptic your company as whole is the worst I've ever known, your Internet always cuts out on the same day only this time it has rolled into today and your customer service is the worst part, not only do you not provide a solution when it is needed urgently.............
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Robert Meadowcroft
(@MeadowcroftRob) reported
@Hyperoptic ... it's more than an hour since I sent as requested via DM, post code and address. Still no formal reply. No indication when service will be restored. No WiFi since Thursday night, 11/8 @ValMRotherhithe
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TheRealSlimJadey
(@TRealSlimJadey) reported
Every Tuesday my upload speed is next to zero. No solution, no support, no help. Directly impacts my income and no compensation. @Hyperoptic are absolutely shocking. Extremely frustrating and disappointing. Do not recommend at all