Hyperoptic

Hyperoptic Outage Report in Chesterfield, Derbyshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chesterfield, Derbyshire, England 01/15/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Niyi54945608 Abdul (@Niyi54945608) reported

    @Hyperoptic fix your services damn useless idiots

  • shirubusutori Marcello Silvestri (@shirubusutori) reported

    @Hyperoptic constantly going up and down in E14

  • Janjay_05 Janice McColl (@Janjay_05) reported

    @Hyperoptic customer service is appalling. 50mins in a queue to discuss renewal options to then have the person answer say she’ll check something then hang up!!!! After 10yrs maybe time to move if this is service

  • Csofiard Cacau🍫💕 (@Csofiard) reported

    @Hyperoptic So even though I let hyperoptic know that Im moving homes & already have a broadband provider in the new home, they still continue to charge me and slap me with a £600 “early termination fee”?? Knowing they spend 1/2 their time telling people their service is down?

  • Rexsan_ Rexsan (@Rexsan_) reported

    @shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration

  • 1357114mw megan💋 (@1357114mw) reported

    Nahhhh @Hyperoptic how am I on hold for 1 hour and 30 minutes and the phone cuts off because the customer service lines close at 9pm …. AN HOUR AND A HALF ARE U LYING

  • _manurequelme Emanuele Requelme (@_manurequelme) reported

    What is going on with @Hyperoptic on NW2? They scheduled maintenance on August 13th. The internet went down for a few hours. At 6 AM, the internet came back on, but it was terrible, dropping all the time. Then, at 6 PM, we lost the signal, and they haven't fixed it yet.

  • aalycz Anna L 🇺🇦🇺🇸🇬🇧 (@aalycz) reported

    @Hyperoptic it’s been a little over 24 hours since my service went out and no updates? Would appreciate a timeline…

  • christopherical Christopher Matthews (@christopherical) reported

    @Hyperoptic I've been a loyal customer since November 2018, but today I cancelled my broadband. Why? Because the 24-month rate you offered me is 56% more than what you offer new customers. And because you didn't even attempt to convince me to stay – just "ok, bye".

  • bruvimtired ahmet (@bruvimtired) reported

    can @Hyperoptic hurry up please 😭 i want to move away from @ee and @bt_uk so bad