Hyperoptic Outage Report in Chesterfield, Derbyshire, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 41 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry (@HarryVgshbob) reported 4 minutes ago

  @Hyperoptic @HyperopticCS The WiFi is down at Star Wharf NW1 0QX again. Are you aware of any issues?

• 
  Vale Camma (@Valanakin) reported 4 minutes ago

  Dear @Hyperoptic may you please explain why, since the first time we called you to install socket and router in our apartment on the 15th of October, there has been zero help on your sidet? We work from home and you have given us an appointment for 10 Nov. This is unecceptable.

• 
  ThatProgrammer (@ThatProgrammer) reported 11 minutes ago

  @ancr_cotswold @Hyperoptic @ChooseUK Just saw this now due to a new reply. Personally, I believe that if you can't afford to get a whole device to provide an LTE Backup like I have, it's no excuse you had to miss an online meeting due to the wifi being down when mobile data is mainstream nowadays.

• 
  Chandru Bhojwani (@ChandruBhojwani) reported 12 minutes ago

  @Hyperoptic hi. I’ve lost my internet in the W2 area. Are you have any issues?

• 
  jimmyb (@thebish316) reported 17 minutes ago

  @AtM0StF34r @Hyperoptic @HyperopticCS Same with me, got download speed of 0.1mb on a 500mb service. Was fine last night, nothing this morning. According to website the service is normal in my area

• 
  AtM0StF34r (@AtM0StF34r) reported 24 minutes ago

  @Hyperoptic @HyperopticCS Is #Hyperoptic service down.? getting downloads speeds less than 1mb on a 1gb service both wireless/wired 😡 Am gaming today Xbox is trying to update the Events app 110mb size, it’s estimating completion is 1 hour 45 mins + games won’t play w/ 1mb speed

• 
  jack cavell (@jackcavell) reported 25 minutes ago

  @truthtellerGB @HyperopticCS @Hyperoptic same here! and still not resolved. fine for 2 years now awful!

• 
  Mallu Gunner⚽️ (@P900EEP) reported 25 minutes ago

  @Hyperoptic my internet is down for last three days, waiting for an engineer visit, spoke to customer care execs many times, no one could give me a date for engineer visit and looks like going to be an indefinite thing. ticket no: 2655446

• 
  Vale Camma (@Valanakin) reported 27 minutes ago

  Dear @Hyperoptic may you please explain why, since the first time we called you to install socket and router in our apartment on the 15th of October, there has been zero help on your side? We work from home and you have given us an appointment for 10 Nov. This is unacceptable.

• 
  Shuttle Photography (@lawshuttle1) reported 28 minutes ago

  For abour 14 days and over, I have not been able to connect to the internet after signing up. Perhaps @Hyperoptic is one of the most terrible companies I have ever subscribed to. I am so disappointed!!!