Hyperoptic outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 58 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Newman (@M_Newman10) reported 3 minutes ago

  Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

• 
  ells🦋 (@ells_afc) reported 4 minutes ago

  @AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.

• 
  Moose ⚜️ (@TheMexicanMoose) reported 8 minutes ago

  Friends who understand broadband, why ******** do companies ONLY offer asymmetric speeds with their fibre deals? I’d love to get @Hyperoptic but they don’t cover the property I’ll be hopefully moving to, I’m looking at options but most of them are pretty bleak…

• 
  Alex Rae (@__alexrae__) reported 10 minutes ago

  @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

• 
  neil gorringe (@hopper70) reported 14 minutes ago

  @gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 15 minutes ago

  What a terrible first day with @hyperoptic

• 
  Sam (@samuelxls) reported 17 minutes ago

  @TomThornhill_2 @hopper70 @Hyperoptic Down in Redhill... Surrey.

• 
  DS♟️ (@Carefree_WDS) reported 17 minutes ago

  @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

• 
  jababy76 (@truecraftdesign) reported 23 minutes ago

  @Hyperoptic what a bloody dreadful company you are!! I’ve been on the phone for nearly a hour trying to get the internet activated!! Shocking **** and I think your ratings are fake! Dreadful service!

• 
  Liverpool1207 (@Liverpool1207) reported 24 minutes ago

  @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?