Hyperoptic outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 18 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NozzaOneHand (@NozzaOneHand) reported 6 minutes ago

  I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

• 
  Shivers (@CicomoNosca) reported 11 minutes ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

• 
  RoseyD77 (@RoseyD77) reported 13 minutes ago

  @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 14 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  JollyLeaf (@Comik99) reported 16 minutes ago

  @Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?

• 
  Graham Hesketh (@Hesketh_GD) reported 22 minutes ago

  @Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.

• 
  Dan Scott (@DanJPScott) reported 23 minutes ago

  @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

• 
  Sean Geraghty (@cedarmaster) reported 25 minutes ago

  @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.

• 
  ravish (@rravilla24) reported 26 minutes ago

  @Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.

• 
  Sam Phillips (@bamsam_md) reported 29 minutes ago

  @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months