Hyperoptic Outage Report in Chesterfield, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (71%)
-
Total Blackout (15%)
-
Wi-fi (12%)
-
E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
-
Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Moutela
(@dmoutela) reported
@Hyperoptic @Trustpilot I've had my installation on the 31/05. I still don't have service. Never had. Was meat to be sorted today, @Hyperoptic is postponing again. :(
-
Battlesey
(@Harry_Battles) reported
@lionheartx10 @Hyperoptic When I had hyperoptic in my previous flat they were so awesome 😭 I didn't have a single problem in 2 years. I miss em!
-
Gaurav Sukheja
(@gsukheja) reported
I received an email that the engineer can not make it. I received a new appointment of 21st June for an engineer to visit me between 1500-1700 Hours, Today is the 21st June and I had no engineer visit me, at 17:15 I stated calling the Hyperoptic customer services
-
Gaurav Sukheja
(@gsukheja) reported
installed in January, which I can understand. I lost my Service end of April and I called the customer services at Hyperoptic on the 1st of May, I was given an appointment for 23rd May for an engineer to come and fix my service. On the 22nd May
-
Claire Durrant 🇪🇺🇬🇧🏳️🌈
(@claire_durrant_) reported
@ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap
-
james rawcliffe
(@jamesrawcliffe9) reported
@Hyperoptic Thought it was good till it Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently
-
Krhyl
(@JoshJonesLFC) reported
Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.
-
Morgan wrighton
(@WrightonMorgan) reported
Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.
-
Gman123z
(@gman123z) reported
@HyperopticCS I’m also disappointed to be told I’m not eligible for automatic compensation as this was reported via Twitter DMs (linked to my Hyperoptic account) for an area wide issue. This means that most affected people will not be compensated if they reach out via Twitter.
-
Peter Smith
(@YummyBrighton) reported
@complaint_ms @HyperopticCS I've had Hyperoptic for more than 5 years. No outage at all in the last 3 years but several planned outages in the first 6 months as the network grew. For reliability and speed I wouldn't change.