Hyperoptic Outage Report in Chesterfield, Derbyshire, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 14 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Olly (@droler) reported 5 minutes ago

  @ianvisits @Hyperoptic They are laying cables in my street. Notwithstanding this incident would you recommend them? I'll be switching broadband in the summer because Virgin are rising prices.

• 
  Evadne W. (@evadne) reported 11 minutes ago

  In my opinion complete collapse of Hyperoptic support today, lost connectivity at 5AM BST, filed ticket, no reply until 1PM

• 
  Bob (@snagsf1) reported 12 minutes ago

  @Hyperoptic I'd love to know how you can claim to be BB provider of the year 2023 (it's April, grow up)? Especially as I'm paying you £50 a month for a dogshit service that buffers all over the shop on every. single. clip. I play on my phone. Utter garbage.

• 
  Schadenfreude (@jeffsprogress) reported 13 minutes ago

  Hi @virginmedia I’ve had your broadband now for 18 years. It’s been down for 30 hours now and your inept staff can’t find my account, but you keep sending me service updates. Please get a bloody grip. @Hyperoptic is looking pretty good right now.

• 
  Varun (@varun_london) reported 15 minutes ago

  @Hyperoptic there is an internet outage at E14 St Davids Square since this morning

• 
  imraan ahmed (@Imo1810Ahmed) reported 17 minutes ago

  @Hyperoptic hi. I missed my renewal option date by 1 day and am now unable to get the price quoted for my renewal. I am being treated as a new customer. Is there any way my quote can be reinstated. This type of treatment is very different to all other providers who value loyalty

• 
  Grezza (@Grezza1862) reported 18 minutes ago

  @jeffsprogress @virginmedia @Hyperoptic They are awful. Had them for a year and that was enough

• 
  Distortionxxxx (@distortionxxxx) reported 23 minutes ago

  @virginmedia There's one Virgin company going under at the moment, hopefully this one will go down too with them when alternatives start to appear in wider areas such as @Hyperoptic and @CommunityFibre who all provide a far better service for less money, fancy that!

• 
  ianVisits (@ianvisits) reported 26 minutes ago

  @droler @Hyperoptic I've generally found them to a decent and reliable service. Have used them in two properties, and would again when I move.

• 
  Mark Kelly (@GlueWhichBinds) reported 27 minutes ago from Walthamstow, England

  @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.