Hyperoptic outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

Hyperoptic signals over the past 24 hours, with local activity from Chesterfield, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 28 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 3 minutes ago

  the worst staff ever @Hyperoptic

• 
  M. (@mariucha77) reported 5 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  Ryan 🤠 (@Slimothy_James) reported 7 minutes ago

  @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.

• 
  Rob 🇺🇦 (@rsjhayes) reported 7 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

• 
  David (@block13afc) reported 8 minutes ago

  @ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.

• 
  ells🦋 (@ells_afc) reported 10 minutes ago

  @MoMayet3 @Hyperoptic Is your service back?

• 
  Moose ⚜️ (@TheMexicanMoose) reported 13 minutes ago

  Friends who understand broadband, why ******** do companies ONLY offer asymmetric speeds with their fibre deals? I’d love to get @Hyperoptic but they don’t cover the property I’ll be hopefully moving to, I’m looking at options but most of them are pretty bleak…

• 
  Xeu (@Xeu_uk) reported 14 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  Envel (@Envel18) reported 15 minutes ago

  @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 17 minutes ago

  @c932x @Hyperoptic Mine too! I've been on hold for an hour and 30 mins. Got through to customer service and they said they'll transfer me right away on hold again