Hyperoptic Outage Report in Chesterfield, Derbyshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Community Discussion
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Hyperoptic Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek
(@xZPRUntaojgAHOT) reported
I’ve provided all the necessary informations every time I called. Talked to customer service over the phone and chat thrice but all the false promises. I can’t work from home due to this. Hope I kept back up virgin media plan. Never knew @HyperopticCS @Hyperoptic this bad.
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Vick Sharma
(@vick_vish) reported
@philippepolleux @Hyperoptic I never had Internet issues in my life like literally before I switched to #Hyperoptic its been 2 days my internet is down! In Westminster! 🙈 Just #appalling Mates coming over for the weekend. I'm ready for the banter & answering the laughable ISP I'm using to the fellas
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Jesús Bracamonte
(@JesusFr) reported
Day 11 of my @Hyperoptic @HyperopticCS activation saga. They told me they expected the team to check between today and yesterday (as if almost 7 working days haven't been enough) still no updates. Wonder what @Ofcom thinks of them offering a service that they can't really provide
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Tom Salisbury
(@tomgsalisbury) reported
@Hyperoptic - No service since 1705 in SE17. Can you confirm you are aware of the outage and that you're working to resolve it?
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Moe
(@BusSafetyRep) reported
Now they were happy for me to go find another provider and send me an email that I can discuss my complaint. To rejoin the HyperOptic Internet now I would lose on the offer of 27.99 and pay £30.00 p/m and they will activate it. They are happy for me to rejoin. 3/4
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ally
(@exhalemoons) reported
. @Hyperoptic is literally the worst Wi-Fi service provider ever. I’ve been trying to activate my service whilst PAYING for it for over two weeks and you just leave me on hold every time I call you
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Tom Cummins
(@bunkchuckler) reported
@HyperopticCS Has anyone else been trying to get an internet connection for 1 month from @Hyperoptic with no success. It appears disjointed with customer service passing to a non present IT department. Next steps anyone?
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Lee Jones
(@thisleejones) reported
@HyperopticCS Your Customer Satisfaction Team are anything but satisfying. They aren’t reply to emails, which is the overall concern, additionally you had the 10 business days requested and are yet to report back. You miss the point, @Hyperoptic give #poorcustomerservice and #poorcustomerxp
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Asad Feroz
(@aferoz007) reported
@Hyperoptic This must be fake as none of the things right here, no value for customer no quick fault fix and no trained Engineer to do their work quickly!! Pathetic company to get broadband with
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Ellis Crawford
(@DrEllisCrawford) reported
I'm off to Cambridge for work but our bathroom is still without water. @Hyperoptic and their contractor, Pioneer, seem more interested in arguing over whose fault it is, and that I refer to that correctly, rather than fixing the issue. Having to arrange all call outs myself.