Hyperoptic outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 56 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Brown (@chrisbrowndog) reported 4 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  John Younghusband (@nenamewilldo) reported 4 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

• 
  Neil (@NRManc) reported 6 minutes ago

  Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 7 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Andrew Is Looking (@LookingAndrew) reported 8 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  MazardsLtd (@MazardsLtd) reported 13 minutes ago

  @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

• 
  Jordan🇩🇲 (@JordyOnside) reported 21 minutes ago

  @diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage

• 
  Liverpool1207 (@Liverpool1207) reported 21 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  Katherine Lovell (@katherinelovell) reported 23 minutes ago

  @Hyperoptic why is my WiFi not working 2 days in a row?!

• 
  narlie choller (@charlienoller_) reported 24 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month