Hyperoptic

Hyperoptic Outage Report in Chesterfield, Derbyshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chesterfield, Derbyshire, England 02/23/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic Their engineer come here, install and then say there is low power and that I would have to call support and request another engineer. When I did, they told me the next engineer could come only on 21 Oct.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @WP5150 @GavPercyPhoto @Hyperoptic Hi, sorry for the inconvenience. The engineer will be there around 20:30 to fix the fault. Thank you for your patience!

  • eileenhawkes Hawkes (@eileenhawkes) reported

    @CommunityFibre Ive been holding on for Customer Service to answer for 1:07:46 and counting. Do you care answer? Or shall I go direct to Hyperoptic who were at my door earlier?

  • ssriram7 Sriram Sivaraman (@ssriram7) reported

    @Hyperoptic - Really let down by you guys as you could not send an engineer for the internet outage at LS2. It’s been an entire day without internet.I have been calling the whole day. Baffles me that none of your engineers even attempted to visit the property. Poor Service!!!

  • essam19891 abdulaziz (@essam19891) reported

    @Hyperoptic @UswitchUK Three weeks ago, the internet was down, and we contacted your company and they said we will send a broadband, and now a week, and the broadband has not been sent, and I am a student, and I could not study, and the problem was not resolved. What should I do.

  • stephenmgeorge Stephen George (@stephenmgeorge) reported

    @Hyperoptic it is literally impossible to speak to you. Awful service.

  • essam19891 abdulaziz (@essam19891) reported

    @Hyperoptic Three weeks ago, the internet was down, and we contacted your company and they said we will send a broadband, and now a week, and the broadband has not been sent, and I am a student, and I could not study, and the problem was not resolved. What should I do.

  • guthearthead Chris Dawson (@guthearthead) reported

    @Hyperoptic @HyperopticCS installed stage 1 @ property, promising stage 2 in days - then you suspend stage 2 and will not have dialogue with us re completion. We now have no internet. Fraudulent and irresponsible action. Terrible cus service. Can someone in ur Org pls fix this?

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic @HyperopticBuild @Hyperoptic . Has anyone else faced this bad service?

  • ssriram7 Sriram Sivaraman (@ssriram7) reported

    @Hyperoptic - Weekend service is appalling and now I will have to change my plan to go to office tomorrow for weekend support as I work in IT.