Hyperoptic

Hyperoptic Outage Report in Chesterfield, Derbyshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chesterfield, Derbyshire, England 02/10/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • markesutherland Mark Sutherland (@markesutherland) reported from Sheffield, England

    Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sarcsausageroll Clint (F apologist) (@sarcsausageroll) reported

    If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.

  • heymandar mandar mane (@heymandar) reported

    @Hyperoptic it takes less than a week for you'll to install but 1 month to cancel service ? Why does it take 1 month for you'll yo cancel service?

  • praveenjothi_ Praveen Paranjothi (@praveenjothi_) reported

    dear @Hyperoptic @HyperopticCS do you see a time when the service will work? It's either not working at all, or getting a 2-4MB upload speed, which is becoming a regular thing.

  • thisleejones Lee Jones (@thisleejones) reported

    @Hyperoptic Hello, I have been trying to get a reply to ticket 2398332 since 16th August. Please help.

  • Chev1738 Chev (@Chev1738) reported

    @HyperopticCS Hyperoptic why do you not have case reference numbers for issues raised and insufficient staff for customer support? I have been waiting to be connected to an agent for half an hour online.

  • TRealSlimJadey TheRealSlimJadey (@TRealSlimJadey) reported

    Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS

  • I_am_Jay_Jay Jason J (@I_am_Jay_Jay) reported

    @ofcom please can you investigate hyperoptic broadband @HyperopticCS @Hyperoptic . They leave their customers without broadband for days and weeks without any explanation or fix. Their customer service is atrocious. A simple search on Twitter will show you just how bad they are

  • F1Danii Danielle (@F1Danii) reported

    @blackamnesias @HyperopticCS I hope it is resolved soon, but wouldn't hold your breath. They are also terrible at providing ETA, had 2 stints of downtime this month. First was 11 days and now on day 4. Hyperoptic have no idea when this will be fixed but assure me it is in hand...

  • ninjahippouk GafGaf (@ninjahippouk) reported

    @Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.

  • VincentAFabri Vincent Fabri (@VincentAFabri) reported

    @Hyperoptic @HyperopticCS signed up on 8 Aug, took over 2 weeks for router to arrive. Now can't activate my router because of network issue and I am not being told how long this will take to fix... seriously considering terminating my contract. Worst broadband in the UK by far.