Hyperoptic Outage Report in Chesterfield, Derbyshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ChinWang
(@QinChinWang) reported
@Hyperoptic Got your service before moving in, still living in dark ages 2 weeks after move-in day.
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Joshua Pines
(@joshpines) reported
@mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.
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Stephen J
(@stephenj159) reported
@Hyperoptic I'd love if you guys could work with @PersimmonHomes to get service installed on the Griffin Wharf development whilst it is being built, it would be perfect!!
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benrider
(@benrider) reported
@HyperopticCS I believe previous resident used an internal fibre converter. There's no Hyperoptic socket. Please help! Yesterday's customer service was poor.
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ChinWang
(@QinChinWang) reported
called @Hyperoptic multiple times EVERYDAY for 2 WEEKS, every call had to wait for more than 30 mins. Calls and emails they only said "we get back to us" but never did.
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Bhavik Sanghvi
(@b2sanghvi) reported
@Hyperoptic is your customer care down? Waiting for ages! I got a cancellation of plan email when I did not request for it!
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paulusthewoodgnome 💙
(@woodgnomology) reported
@mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.
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Fraser McMillan ® ❤️💙
(@RomfordRoger) reported
@NewsForAllUK Go with Hyperoptic, much better service.
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Micky Wong
(@sebastienlelac) reported
@Hyperoptic is it very busy today? I’m trying to set up a new router but have run into some issues I cannot solve..been waiting in the queue for customer support for ages still with no response
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Steve
(@SteveHeskey18) reported
@Hyperoptic @HyperopticCS thinking it is okay to not fix an issue caused by your faulty cables for 9 days when wifi is pretty much essential is embarrassing