Hyperoptic outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

• 
  Mark Sutherland (@markesutherland) reported 2 minutes ago from Sheffield, England

  Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RIFFAAA. (@sherifafafahh) reported 7 minutes ago

  @Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

• 
  Jean-Paul Percival (@joyjppercival) reported 8 minutes ago

  @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

• 
  steven🐧 (@scarab999) reported 8 minutes ago

  @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

• 
  Darren Symons (@DarrenSym) reported 9 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Andrew Schauerman (@asreds) reported 9 minutes ago

  @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

• 
  Daidai (@daisdaisbaby) reported 13 minutes ago

  @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

• 
  Eddie (@EddieMakesGames) reported 14 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  Kurt Robson (@KurtRobsonn) reported 15 minutes ago

  So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

• 
  Alex Tarrant (@AlexTarrant4) reported 20 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  Neil (@NRManc) reported 22 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints