Hyperoptic Outage Report in Chesterfield, Derbyshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Chesterfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports Near Chesterfield, England
Latest outage, problems and issue reports in Chesterfield and nearby locations:
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Mark Sutherland
(@markesutherland) reported
from
Sheffield, England
Truly terrible customer service from @TalkTalk. Asked to speak to a manager and told they will get back to me in 24-48 hours. Absolutely shameful. Glad I have switched my broadband provider to @Hyperoptic at least they appreciate their customers.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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David Hudson
(@Heedson) reported
@HyperopticCS More outages in NW9? Any updates? Are these connected to the long outages the previous month? Hyperoptic has been solid for years until the previous outage
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𝙎 𝙐 𝙇 𝙇 𝙄 𝙑 𝘼 𝙉 - 𝙎 𝙊 𝙐 𝙉 𝘿
(@sullivansound) reported
@Hyperoptic SW18 Battersea reach. No service
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philippe polleux
(@philippepolleux) reported
Still waiting ! @Hyperoptic is just giving **** customer service....
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Ironside
(@ironside) reported
@HyperopticCS @Juliannochie @Hyperoptic Don’t get your hopes up Julian, they say wait until day X and then on the day you get palmed off. Look through my history with them. Cancel while you can.
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Jenny_Kap
(@JennyKap6) reported
@Hyperoptic We do not have internet connection & the only solution they offered is that they can check it in a week. We are remote workers & they just told us that we will not have any internet connection for at least a week. They didn't offer any alternative. So bad service.
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Nonna Polonskaya
(@nzlata) reported
@Hyperoptic 10 days without a broadband and no estimates or any help from your customer service team- it is a terrible customer experience! please rectify immediately as both me and my partner work from home and need a connection asap
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JitanEDM
(@JitanEDM) reported
Never going with @Hyperoptic again ever, will recommend no one buys these guys. Filled with incompetency across the organisation it seems and new personnel who haven’t got a clue on how to provide support.
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Erkan Emin
(@ERKT2) reported
@Hyperoptic Outage at SE15, any idea when service will resume please?
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Lee Jones
(@thisleejones) reported
@Hyperoptic @HyperopticCS you opened a complaint on my behalf on the 17th of September. You asked for 10 business days to address the complaint. It is the 14th of October and I have heard nothing. #complaint #poorcustomerservice #poorcustomerxp
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kingosticks
(@kingosticks) reported
@Hyperoptic @nokia Unlike the other unhappy customers here, I think this is great! I've been a customer for 5 years and didn't realise you were running FP4. I worked on both FP4 & 5 so it's cool to see a customer enjoying our backwards compatibility. #dogfooding