Hyperoptic

Hyperoptic Outage Report in Chatham, Kent, England

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The latest reports from users having issues in Chatham come from postal codes E9.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chatham, Kent, England 04/25/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Chatham, Kent, England

The most recent Hyperoptic outage reports came from the following cities: Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Total Blackout
United KingdomGrays Internet
United KingdomGravesend Internet
United KingdomChatham E-mail
United KingdomGrays Internet
United KingdomWest Malling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @UbuntuBhoy @Hyperoptic Shocking customer service, installation booked, cancelled half hour before, info credit when live, twitter DM area unserviceable conflicts the email info. Why book an installation if you can't provide the service and your Web page says otherwise. Disappointing poor customer info

  • simonfwitzy fitz (@simonfwitzy) reported

    @Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks

  • abu_el_nof Abu El Nof (@abu_el_nof) reported

    @Hyperoptic when will the service be restored? I need to stream the match?

  • timeasley Tim Easley (@timeasley) reported

    @craigvmorrison @Hyperoptic Ah yeah my girlfriend has that, just a pity the wifi isn't great, we get about 400/250 on hers unless I stand next to the router, but yeah loads better! Can get BT's 900/100 here but it's suuuuch a pain in the arse to switch over and cancel the others.

  • PPdociutatMGA vandaliclad (@PPdociutatMGA) reported

    @Hyperoptic are you having problems in Liverpool. No Internet connection in the last 3hrs

  • stormgrl Stormgrl (@stormgrl) reported

    Hi @Hyperoptic is there an issue with your network? I’ve lost internet entirely.

  • Zac_akaWrong Wrong (@Zac_akaWrong) reported

    @Hyperoptic @Trustpilot How much interest does there need to be so that you can start providing internet? Tired of slow speeds!

  • ByeByeOrangeBoy TomHarrel (@ByeByeOrangeBoy) reported

    @Hyperoptic Shame I can’t watch it because your broadband has gone down.

  • mayfishtp paul may (@mayfishtp) reported

    @Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks

  • John_Chilvers John Chilvers (@John_Chilvers) reported

    I’ve never had more reliable and fast internet as I’ve had with @Hyperoptic but their customer service is just appalling, constantly overcharged and it’s a nightmare to get anyone to sort it out.