Hyperoptic

Hyperoptic Outage Report in Chatham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chatham, Kent, England 12/10/2024 22:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_MaryMiller Mary Miller (@iam_MaryMiller) reported

    @Hyperoptic once again no reply from my message , no router and disgusting customer service!

  • Al3xTser Tser Alex (@Al3xTser) reported

    Outage again in NW9 a week after last outage. We WFH is not funny @Hyperoptic @HyperopticCS #hyperoptic

  • aferoz007 Asad Feroz (@aferoz007) reported

    @Hyperoptic Pathetic internet service, I’m without internet since last 6 days now and still no sign of engineer to come and fix it.. don’t believe on fancy words they’re rubbish @HyperopticCS

  • PanX30 PX (@PanX30) reported

    @HyperopticCS @Hyperoptic your referral scheme does not seem to work and feedback on my emails on the issue

  • JohanBallot4 Johan Ballot (@JohanBallot4) reported

    @Hyperoptic What happened to 24/7 customer service dept.?Trying to reconnect phone line. No one to take phone call last 2 weeks. No live chat connection either. Emailed support@Hyperoptic last week. Still waiting for email reply. #hyperopticnocustomerservice.

  • aferoz007 Asad Feroz (@aferoz007) reported

    Pathetic Customer Services by @Hyperoptic @HyperopticCS, I’m without internet since last 5 days and they promised Engineer will attend today 9am sharp. But still at 14:45 no sign of engineer at all and no one picking the phone up waited 50 mins on phone

  • JesusFr Jesús Bracamonte (@JesusFr) reported

    Hey @Hyperoptic @HyperopticCS do you have any updates on my activation? Is been almost a whole week since you where due to enable my connection. The support experience has been super poor as well everytime I call I get a 24-48 hours timeline for the problem to be fixed.

  • ManUnited0731 Realist (@ManUnited0731) reported

    @Hyperoptic @HyperopticCS Hi, is there any outage in your services for HA7 area?

  • UARE247 Uppili (@UARE247) reported

    @hyperoptic from a top end reliable service to more cost new router and more outtages with no info from company - @HyperopticCS any idea when internet will come back as my EE reception here is rubbish thus internet via hotspot ropey.

  • JitanEDM JitanEDM (@JitanEDM) reported

    So it appears @Hyperoptic will continue to try and market themselves and lure new customers when their existing customers can’t access the internet without any signs of resolution 😡😡😡😡😡