Hyperoptic

Hyperoptic Outage Report in Chatham, Kent, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chatham come from postal codes E9.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chatham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chatham, Kent, England 06/06/2025 16:25

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chatham, Kent, England

The most recent Hyperoptic outage reports came from the following cities: Chatham and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Internet
United KingdomGravesend Internet
United KingdomChatham Total Blackout
United KingdomGrays Internet
United KingdomGravesend Internet
United KingdomChatham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MHalberstram12 Dr Trappenstein (@MHalberstram12) reported

    @Hyperoptic I’ve called up 6 times since March and you still haven’t resolved my issue. Disgraceful service. Constantly advise me to call back so I waste my time and get no update.

  • Anubhav_11 Anubhav A. (@Anubhav_11) reported

    @Hyperoptic Can you please avoid maintenance work during working hours? As you might be aware a lot of people work from home these days, and loss of network on weekdays between the working hours is a very big inconvenience. Reading RG1.

  • nick213 nick vandyke (@nick213) reported

    Very disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!

  • 9magzy 9 (@9magzy) reported

    @ProdByWalkz @Hyperoptic They’re literally the best internet provider, it never has random cut offs etc. hella reliable

  • DeltaLondon2 DeltaLondon (@DeltaLondon2) reported

    @Hyperoptic Good Morning - Service outage in W14?

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    @HyperopticCS @Hyperoptic You weren’t able to provide it any earlier as the infrastructure wasn’t in pace with your sales team. I never take to twitter but all my emails haven’t got me very far and ignoring what I’ve requested recently repeatedly has just been the last straw

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @sarahwishart @Hyperoptic We're sorry to hear of your ongoing connection problems, Sarah. It was never our intention to leave you without connection for so long. :/ Our team is on the case, and we are looking forward to providing some positive news as soon as possible.

  • sarahwishart Dr Sarah Wishart (@sarahwishart) reported

    I’m waiting for the final mess to sort itself with @Hyperoptic - but let’s just say - it’s been pretty dire since 11 Feb & I still don’t have WiFi which given everything I’ve had going on over that time has been awful. Be VERY wary of signing up too fast to them.

  • l_noor_ Lamya Mohamed (@l_noor_) reported

    @HyperopticCS Dear Hyperoptic Customer Service Team Iam writing to express my deep dissatisfaction with the poor level of service I have received as a new customer of your company.I registered for your WiFi services in mid-March and booked an engineer appointment on March 30th

  • fabrimyr Fabricio Longhi (@fabrimyr) reported

    @Hyperoptic connection in my new address was supposed to start on Thursday still not working. Engineer came today said switch was not registered its a 2min job but the people who do it don’t work on weekends So support only works during week? You said it takes 15 min #unreliable