Hyperoptic

Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Barry, Vale of Glamorgan, Wales 02/21/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • picapi__ picapi_ (@picapi__) reported

    @ign_emgreen 418?? 😭 i hate paying extra money for things so would never but like you could try to haggle a bit or something? do note that if hyperoptic isn't already in the area it might take a long while to install

  • austroscot Rob (@austroscot) reported

    Hi @Hyperoptic, we have been having issues with connectivity for the last week. We’ve trouble shooted our devices and checked with our neighbours, none of them are having problems. We think our router might be on its last legs and might need a replacement. How do we arrange one?

  • WMBigLocal WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • Ballsy___ Ballsy (@Ballsy___) reported

    Day 47 trying to get @Hyperoptic service. Engineers have fixed everything, all the relevant lights are lit up and told I can activate. Ring to activate, get told there is a company wide issue and I can’t be activated yet. The stress and daily time I waste on this is draining.

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic Not really good enough, can’t you request blue tick for your support page too? Not clear enough for newbies which are the targets of scam.

  • ConnorPett Connor H-Pettinger 🇬🇧 🎮 (@ConnorPett) reported

    @VodafoneUK my internet has been cutting off randomly for last 3 days. When it has connected my speed has been going from 67Mbps to 20Mbps Please fix it or I'm moving to @Hyperoptic

  • iamdickjohnson **** Johnson (@iamdickjohnson) reported

    @Hyperoptic Instead of virtue signalling how about you fix the internet connection that hasn't worked for five days now, this is day six. Support on the website is useless with no updates.

  • BeeeRighteous B Righteous (@BeeeRighteous) reported

    @Hyperoptic With all due respect can we have some competent men in your chat support, I don't understand why it's all women and my issue never gets resolved just keep getting generic answers, I need a tech geek to help me

  • Dan25932780 Dan Brack (@Dan25932780) reported

    @Hyperoptic We're in 2022 and you're still charging early termination fees when I've been a customer for over 4 years and would have taken my service with me if you provided it at my new house. What a joke. Haven't been dissatisfied with #hyperoptic until now, don't recommend now

  • RadioSte94 Stephen Hubbard (@RadioSte94) reported

    @Hyperoptic hi when are your customer service hours it says 24/7 on the website but can't seem to get through to anyone