Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Juanma Pérez
(@juanmaperezvar) reported
@Hyperoptic has been down for about 4 days now at SE16 in London. This is a disaster for people working from home, and the worst thing is we didn't get any update from @HyperopticCS Too bad!
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LG
(@ingotism69) reported
7. #Hyperoptic Customer Services admitted they are not receiving updates from engineers (as advised by Customer Services)
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Reddevil160
(@reddevil160) reported
@Hyperoptic your company as whole is the worst I've ever known, your Internet always cuts out on the same day only this time it has rolled into today and your customer service is the worst part, not only do you not provide a solution when it is needed urgently.............
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LG
(@ingotism69) reported
@HyperopticCS Can you please advise WHAT you’re actually doing about this and WHEN. We require a consistent, definitive response and significantly improved customer service. ‘Thank you for your patience’ simply does not cut it after almost 2 weeks. #hyperoptic @Hyperoptic @Hyperoptic
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JustGloow
(@JustGloow) reported
@HyperopticCS I haven’t had internet since 7pm today and the same thing happened within two weeks ago and I didn’t have internet for 27 hours hyperoptic fix this!!!!!!
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kerb
(@dkerb) reported
@alittleredpanda @Hyperoptic Same here. Internet down in BS1. Any update please @HyperopticCS ?
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wab.eth ❁
(@wabdoteth) reported
@dolessdoteth @Jarritos It's hyperoptic apparently I don't have a subscription yet my internet still suspiciously works. Got a Roomba need to connect it to the WiFi but no 2.4 GHz on my router and the router admin page doesn't work (because I apparently haven't paid for my internet).
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Usman
(@usman015) reported
@Hyperoptic I have been without internet since the 31st July and despite many hours wasted on the phone still not resolved. This is the worst broadband company I have used in 20 years! Avoid at all costs pay more and stick with other providers who at least try and fix the issue!
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Niall McCann
(@Niall_McCann) reported
Tried to order @Hyperoptic in June: repeat fail. Took them to 25July (+old ISP cut off) to realise need freehold say-so to install (granted 26July) +offer mobile WiFi (never received). Was just asked to "register order interest". In 11days I can rejoin old ISP as new customer
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Robert Meadowcroft
(@MeadowcroftRob) reported
@Hyperoptic ... it's more than an hour since I sent as requested via DM, post code and address. Still no formal reply. No indication when service will be restored. No WiFi since Thursday night, 11/8 @ValMRotherhithe