Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Will Nutland
(@DrWillN) reported
Still no functioning internet from @Hyperoptic @HyperopticCS. Appalling service. Terrible customer service. Broken promises from managers to fix the issues. No communication between teams. 01/10 for this company.
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Maximus
(@Digital_sell_uk) reported
@Hyperoptic internet has gone down across all of Chartres quay in Kingston??…please help asap
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Jamie
(@Jamieonthisday) reported
@ByJamesJones @TalkTalk I would say I’m surprised… I paid more for BT. Better customer service, can actually speak to them, too but when I moved went with Hyperoptic. Easy to talk to as well.
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John Macdonald
(@jmac99x) reported
@Hyperoptic @Hyperoptic @HyperopticCS for weeks I have been trying to get services after championing installation in our building. Cables in. Boxes in place. No service, no contact. Are you usually so useless?
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Sue Parvis
(@SueParvis) reported
@HyperopticCS @Hyperoptic the internet is cutting off like I’m on a train- but I’m home. Box installed since 2018- help a gal out?
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Andy Jackson
(@digfor_andy) reported
@Hyperoptic what has happened to your customer service? You used to be so good but each of the 4 people I’ve spoken to over the past week have been incredibly rude and unhelpful! All your infrastructure is installed yet I’m continually being fobbed off about no availability
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Nuclear Summer
(@lizardUnicorn) reported
from
London, England
@Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?
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Eddie
(@EddieMakesGames) reported
Honestly, screw these companies advertising "superfast internet" when it's below 100Mbps. Superfast = 250Mbps MIN. I've had 60 down for a decade, at least. Places like @Hyperoptic and @CityFibre could be making huge wins right now if they could get rolled out quicker.
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HyperopticCS
(@HyperopticCS) reported
@CarlosVanVegas @Hyperoptic @CommunityFibre We can guarantee no price hikes at any time during your commitment period, and promise to keep the same monthly rate for the duration of the entire contract. We believe our customers deserve fair service like that! 💙
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CustomerServiceTruth
(@truthtellerGB) reported
We need @Hyperoptic to do mobile phone services. Just got a £5 a months increase which is insane as I get the same service that I always did without improvement or extra benefits.