Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Hyperoptic outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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LegenDARIE
(@LegenDARIEyy) reported
@Hyperoptic @Hyperoptic you know what isn't easy? Speaking to your customer service team. Your engineers visited my site at 8am this morning. My internet stopped working at 11. Your engineers were still on site when I first contacted your customer support. To be told that i have to wait 8d.
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aaron farrer
(@mistafarra) reported
@Hyperoptic new customer here. Seems impossible to get some help, I’ve followed instructions and links but just hitting dead ends. I’ve set up my account but can’t find the booking page for installation
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Anya Martin
(@AnyaMartin8) reported
Last year when I tried to cancel my broadband with Virgin I had to spend *hours* on the phone sorting out their admin mistakes (and they still referred me to a debt collector). I've just cancelled my Hyperoptic broadband through their chat function, took literally seconds
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Mikeybob
(@brudermike) reported
from
Edinburgh, Scotland
@Hyperoptic @HyperopticCS 4 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2
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Andrew Lanxon
(@Batteryhq) reported
Heard good things about @Hyperoptic but having bad time with them so far. Waited over a month for an installation and nobody turned up to do the works, despite assurances on the phone last week that it was all scheduled. @HyperopticCS Went silent after confirming account details.
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ughmendussy
(@ughmendussy) reported
@HyperopticCS hi I’ve been calling custom service for ages. I set up a new contract in an apartment that already has hyperoptic but I was given no network name or password. I found the SSID on a booklet and that’s all I have
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Delphi
(@DelphiDoggo) reported
@Hyperoptic is it better to report an outage by phone, support ticket or Twitter? My internet has been out since before 1200, submitted a ticket and no response nor any internet
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Ash Patel
(@A5h1sh01) reported
@Hyperoptic Internet down in SE London, it has been 3 hours now, can we have an update?
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Sukrit Bajpai
(@Drsukritbajpai) reported
@Hyperoptic really disappointed with the services provided. It’s been 4 days and no one is able to activate my broadband connection. Customer care is clueless about the whole issue.
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Kieran McHugh
(@kieranmch) reported
I’ve had @Hyperoptic for 3 years now and I don’t think it’s ever gone down or had any sort of problem in that whole time. We need more competition & small full fibre providers.