Hyperoptic

Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Barry, Vale of Glamorgan, Wales 03/20/2026 14:00

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    2 adverts in a row on catch-up TV One for @HyperopticCS and the next one was for @virginmedia Hyperoptic saying No price rises mid contract Virgin say There may be price rises while under contract Why would anyone go with Virgin Media their customer service is Awful

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @HyperopticCS @Hyperoptic Do you consider the above cabling to be acceptable? I’m not surprised that my internet is down when you have such disgraceful cabling!

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @Hyperoptic apparently some members of your team have just been to 2 Hardwicks Square (SW18 4HU) and now my internet is not working.

  • Tayluur82 Kevin Taylor (@Tayluur82) reported

    @virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?

  • premleaguechat Premier League Chat (@premleaguechat) reported

    @Hyperoptic Can you help? I ordered hyperoptic box over a week ago, took a week for the socket to be fixed & still no internet I have called your team over 15 times spending over accumulated 6 hours on the phone!!! Its frustrating as nobody seem to know what they are doing

  • Nick_Theobald Nick Theobald (@Nick_Theobald) reported

    So very disappointing that @Hyperoptic can't provide a 7-day engineer service to mend our severed fibre cable and can't even tell us when we might have Internet restored next week. Will seriously disrupt our work schedule. I'm sure competitors would do a lot better

  • darkfox127guild The Dark Fox Guild (@darkfox127guild) reported

    @Hyperoptic Noboy sign-up with this useless company. Internet outages since before Christmas that continue for several days. Unreliable service and terrible escalations or lack there of via complaints and first-line support.

  • Mhla_Khumalo Mhla (@Mhla_Khumalo) reported

    @Hyperoptic I'm currently with BT and they offer unbreakable Internet if there is an outage I'm automatically connected to their mobile network do you ja e something similar so i can stay connected all the time?

  • kgolec0708 Klaudyna Golec (@kgolec0708) reported

    @Hyperoptic I was wondering if you could help me. My contract has ened on 3rd June 2021. I will be moving country soon . How can i cancel the contract? Is there a notice ?

  • AnnikaKanwal Annika Mathew (@AnnikaKanwal) reported

    @Hyperoptic is the internet down in islewroth?