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Hyperoptic

Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 9e3k
    𝙨𝙪𝙟𝙤𝙮▫️ (@9e3k) reported

    Hyperoptic and Community fibre both aggressively targeting their insta ads at my profile, but not being available in my area is the fail I didn't want my December to have.

  • timhudson73
    Tim Hudson (@timhudson73) reported

    @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

  • LezBrotherston
    *** brotherston OBE (@LezBrotherston) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 4 hours on Christmas Day trying to sort broadband problems evasive and delaying tactics from Hyperoptic . Who really want you to solve the problem for yourself . Nobody actually helps, reading from a script and can’t cope if you deviate

  • ianeharvey
    Ian Harvey 🇺🇦 (@ianeharvey) reported

    @nikospolydorou @EddieBrand To be honest I believe they are all under staffed. I moved to Virgin from Hyperoptic 1Gb. I never had to call them, but I don't expect it would have been great if I had!

  • AmanKhurana1710
    Amandeep Kaur (@AmanKhurana1710) reported

    @HyperopticCS Still without internet from so long, Technician supposed to come on 23rd Dec but cancelled. Hyperoptic does not even have courtesy to inform us. Me and my husband was at our home and cancelled all the plans for this. In the end we called the support and than we got to know. Worst

  • melanieteff
    Melanie Teff (@melanieteff) reported

    @Hyperoptic 15 days of service outage in E1- since 14 December! When will Hyperoptic sort out this problem??? Since Hyperoptic was supposed to activate my service on 11 October, I have had only 2 weeks of Internet service...

  • timhudson73
    Tim Hudson (@timhudson73) reported

    @Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic

  • DarrenP42694415
    Darren Porter ChM FRCS (@DarrenP42694415) reported

    @Hyperoptic Pity the service goes down once every three weeks

  • LezBrotherston
    *** brotherston OBE (@LezBrotherston) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild Dear friends… don’t go anywhere near Hyperoptic . The service provided is terrible and their customer service appalling . Technical support is a woman with a book reading instructions that can’t really help

  • milkystainz
    JHon (@milkystainz) reported

    Hi @HyperopticCS @Hyperoptic we are now 5 days without connection at KT20 5FR constantly being told "sorry you have to wait these things take time". No reason for the situation being given. Given that both myself and my wife work from home this has been a very bad experience.