Hyperoptic

Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Barry, Vale of Glamorgan, Wales 01/19/2026 17:25

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Swandermann Martin Swanson (@Swandermann) reported

    @Hyperoptic Just wanted to share the appalling wi-fi service I’m experiencing as a home worker and the even worse Customer Service…11 days to respond. Thank you also for the reminder that I can terminate my contract with you.

  • TRealSlimJadey TheRealSlimJadey (@TRealSlimJadey) reported

    Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS

  • puar89291699 puar (@puar89291699) reported

    @Hyperoptic Since you did "maintenance" in my building a couple of weeks ago my connection has been seriously unstable, ping bounces around like crazy 20-1000+ and at peak times DL speeds drop as low as .5mbps, also your live chat doesn't work.

  • praveenjothi_ Praveen Paranjothi (@praveenjothi_) reported

    dear @Hyperoptic @HyperopticCS do you see a time when the service will work? It's either not working at all, or getting a 2-4MB upload speed, which is becoming a regular thing.

  • F1Danii Danielle (@F1Danii) reported

    @UKPolicyPro @Hyperoptic They don’t give a **** about the impact they have on peoples lives. I went 11 days with no internet and it went down again 2 days after being fixed. On day 2 now, hardly any data left on my phone contact and it’s the same lines each time.

  • Dingdong429 S. (@Dingdong429) reported

    @ninjahippouk @Hyperoptic Still nothing.. TV, iPad and phone saying there is Wi-Fi but no actual internet connection. Spoken with three staff members but still no internet service for 24 hours. Just about to cancel my Direct Debit.

  • UKPolicyPro PolicyPro (@UKPolicyPro) reported

    @Hyperoptic This, for anyone else, is @Hyperoptic 's reply. What we need to know is the cause/how long it will take to fix. Another 36 hours? "We're sorry about the disturbance due to the outage. We understand that this is a big inconvenience, our team is still at the area working on this."

  • heymandar mandar mane (@heymandar) reported

    @Hyperoptic it takes less than a week for you'll to install but 1 month to cancel service ? Why does it take 1 month for you'll yo cancel service?

  • sarcsausageroll Clint (F apologist) (@sarcsausageroll) reported

    If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.

  • ninjahippouk GafGaf (@ninjahippouk) reported

    @Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.