Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Hyperoptic outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Rocio Sainz Maza
(@roci_spi) reported
@Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?
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Christelle G.
(@krystel68) reported
@Hyperoptic I asked to cancel end of Aug (chat) & again 4 Sept (email). You STILL cut me off on 18 Sept but are charging me until END of Oct for ZERO service. Then admitted “we cancelled because someone else wanted to.” This is disgraceful. @DanaTomicic why rip off customers?
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Chris M.E
(@O_Golf) reported
4 weeks, seven calls, a web chat, formal complaint and 6 emails later I am still waiting for a manager from @Hyperoptic to call me back.
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cityblue2001
(@cityblue2001) reported
@Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
@Brsk_uk I sent a support ticket and would like to get answer ASAP as I apparently get install tomorrow but deal. seems too good to be true and I'm getting red flags and my friends think I was mis-sold. hyperoptic contract doesn't end until 2027 and was told brsk be "free"?
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English Jew
(@English_Jew) reported
@alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.
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Jay Smith (Sonic/Dragonwolf)
(@DragonWolf5589) reported
Hi @hyperoptic. I've asked 2 times via support for my PDF file of my contract I signed up to December 2024 to renew my Internet from Jan 2025 until Jan 2027 with the discounted price.. I'm yet to get this still. I have NEVER recieved my contract .pdf only plain emails!
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Chris
(@Gray__Z) reported
@Hyperoptic Is anyone working in tech support today? Been on the phone on hold for 90 minutes now! I’m paying for your top service and getting mostly dead zones, or if I’m lucky 15 mbps next to the router! 1GB you promised! Fix it today or I cancel as I’m within the 14 days.
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d u m b b o i
(@RhysHarrocks) reported
@Hyperoptic @HyperopticCEO your company’s service is shocking, please do something
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Aythami 🇵🇸
(@2R_JG) reported
@Hyperoptic 28 mins on hold for, yet again, no solution or update