Hyperoptic

Hyperoptic Outage Report in Barry, Vale of Glamorgan, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Barry, Vale of Glamorgan, Wales 11/29/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Hyperoptic outage reports came from the following cities: Cardiff.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • wii_b wii_b (@wii_b) reported

    @HyperopticCS @hyperoptic the network has been down for 27 hours since yesterday afternoon. What happened to your service? no reply from email, no answer in phone. The so called “planned engineering work” was also 2 hours ago. When can you fix the issue ?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!

  • Livelifelovely Spursonly (@Livelifelovely) reported

    @Hyperoptic day 5 without internet connection. I have now received an email that says they cannot give me an update or estimated time. Didn’t offer any help or advice either. I’ve taken money out of my pocket and had to take holiday as I can’t wfh any longer

  • d_ramneek Ramneek D Singh (@d_ramneek) reported

    Day 5 of no internet and waiting over 1 hour to be connected to customer support! Connect to live chat? It says it's closed @Hyperoptic E1 region

  • WillAughton Will Aughton (@WillAughton) reported

    @Hyperoptic @HyperopticCS I had to wait 5 weeks for an installation and the box has finally been installed on Thursday, but our service has yet to start working. Tried ringing up every day since but still no solutions.

  • ConnorK44576574 Con (@ConnorK44576574) reported

    @Hyperoptic for an isp your website is awful and optimised awfully for mobile

  • rebekahford rebekah ford (@rebekahford) reported

    What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.

  • janejan28896854 janejane (@janejan28896854) reported

    @HyperopticCS @Hyperoptic Worst experience ever. My internet has lost connection for 3 days. No one picks up the phone call. No reply to the email although it says it will reply in one business day. Even the live chat was turned down from yesterday. How ridiculous it is! !

  • JitanEDM JitanEDM (@JitanEDM) reported

    So it seems @Hyperoptic have all the time in the world to respond to people complaining about @virginmedia but won’t do anything to fix their widespread issues and just close their live chat down instead and have no one answer the 24/7 support tickets or calls.

  • thelovelymrfred haunted carousel 🎠 (@thelovelymrfred) reported

    Hey @Hyperoptic, our smart TV hasn’t been working for days since an outage. We emailed you but no response. Please assist