Hyperoptic Outage Report in Alness, Highland, Scotland

The latest reports from users having issues in Alness come from postal codes IV17.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Alness, Scotland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Alness and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (12%)

4. 

   E-mail (3%)

Live Outage Map Near Alness, Highland, Scotland

The most recent Hyperoptic outage reports came from the following cities: Alness.

City	Problem Type	Report Time
Alness	Internet	12 days ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• HollyB (@hollygreaves1) reported 6 hours ago

  @Hyperoptic @InGoodEspirito @Hyperoptic support team don’t support just pass you around departments, the kit is installed but for reasons unknown cannot get this activated even though the engineer has said it’s in resolve 2 so should be able to be activated. We are extremely frustrated no one will help!!!

• HollyB (@hollygreaves1) reported yesterday

  @Hyperoptic @InGoodEspirito @Hyperoptic absolutely shocking service for new customers! Staff with no clue what is happening and conflicting information provided by sales, engineers and support services! Being told broadband is ready to be activated and then radio silence!! 💩

• Stringent (@stringents) reported yesterday

  @hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.

• Stringent (@stringents) reported yesterday

  @hyperoptic Hi I am disappointed at my renewal options, considering I am a long time happy customer. New customers get treated to much better deals, and I have already asked if there is anything that can be done, or I will have to go elsewhere. I don't like the play around game, so consider this a last chance before I move my custom.

• paul orkin (@paul_orkin) reported yesterday

  @Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!

• paul orkin (@paul_orkin) reported yesterday

  @Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!

• OneTheDonDada (@OneTheDonDada) reported 5 days ago

  @FPL__Raptor @Hyperoptic How come you chose to go with that service rather than like EE fibre? Is that the only option you have in the apartment block or something?

• FPL Frederico (@FPL_Frederico) reported 5 days ago

  @FPL__Raptor @Hyperoptic They’re shocking. Regrettably been with them for a year + and I had multiple issues on the initial installation, as well as range extender installation. They sent me the incorrect items TWICE 🤮 also takes an age to get through to their customer services team!

• Mika Sharma (@MikaSharma7) reported 5 days ago

  @FPL__Raptor @Hyperoptic Feel free to vent about life more often Ross, esp. if the off-season, we are here for support! Internet companies can be annoying to deal with. I'm sorry for the inconvenience.

• Christopher Golds (@chrisgolds) reported 6 days ago

  @johnrahers @Hyperoptic Oh my goodness. That is so bad! What poor service. Doesn't sound good at all.