Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 01/22/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SanchoMagnifico SanchoMagnifico (@SanchoMagnifico) reported

    Service gone down in NW8 area @hyperoptic and no ******* resolution.

  • English_Jew English Jew (@English_Jew) reported

    @alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.

  • mhmnat1 Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic What kind of service is this! Again no internet connection 😡😡😡 @Hyperoptic

  • jimmybignose Jimmy (@jimmybignose) reported

    @Hyperoptic being diabolically ****. 24 hr outage. No text updates Since this morning, and now website outright lying saying there’s no issues to my postcode. Contact centre online refuses to put me to an agent and just says call someone yolo

  • krystel68 Christelle G. (@krystel68) reported

    @Hyperoptic I asked to cancel end of Aug & again 4 Sept on your chat ! ). You STILL cut me off on 18 Sept but are charging me until END of Oct for ZERO service. Then admitted “we cancelled because someone else wanted to.” This is disgraceful. @DanaTomicic why rip off customers?

  • neilforbessoul Neil (@neilforbessoul) reported

    @Hyperoptic Total drop out again. We've had engineers round, replacement routers yet still get this **** service almost daily for your top service.

  • MaxRichSES Max Richardson (@MaxRichSES) reported

    @Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.

  • bobwootton B o b W o o t t o n (also on BlueSkyj (@bobwootton) reported

    @virginmedia broadband down again, third time in a month 🥵 Speeds are up but reliability down on this premium service, both apparently coincident with the arrival of a new router. Out of contract, considering #Hyperoptic now.

  • cityblue2001 cityblue2001 (@cityblue2001) reported

    @Hyperoptic seeing multiple development-wide service outages in CR01 - status showing green on my status page, which can't be correct.

  • aarongfootball Aaron Goldstein (@aarongfootball) reported

    @Hyperoptic is there an issue with your servers in north London? Internet has gone down 3 times in last hour for me?