Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 02/12/2026 20:30

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • dmoutela Daniel Moutela (@dmoutela) reported

    @Hyperoptic @Trustpilot I've had my installation on the 31/05. I still don't have service. Never had. Was meat to be sorted today, @Hyperoptic is postponing again. :(

  • benootral Shahaj (@benootral) reported

    @Hyperoptic @WhichUK Please don't switch worst service ever been over two weeks and still haven't resolved my issue

  • 747380Den Intothe LionsDen (@747380Den) reported

    @MSE_Deals Virgin has the worst customer services says Which? Have to concur with that after getting numerous lies when connecting up my development. Call backs from Branson's 'personal assistant' that someone will call me back. 5 yrs later, still waiting! Hyperoptic for me thanks!

  • gsukheja Gaurav Sukheja (@gsukheja) reported

    I received an email that the engineer can not make it. I received a new appointment of 21st June for an engineer to visit me between 1500-1700 Hours, Today is the 21st June and I had no engineer visit me, at 17:15 I stated calling the Hyperoptic customer services

  • WrightonMorgan Morgan wrighton (@WrightonMorgan) reported

    Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.

  • cheekygobshite Simon (@cheekygobshite) reported

    @birdyjon @virginmedia @NOWTVHelp I just got an email that hyperoptic and community fibre coming to my street soon. Can’t wait to leave the poor VM service and the terrible BT/Sky speeds!

  • bladesman83 David Hoyland 🔴⚪⚔️ (@bladesman83) reported

    @PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...

  • benootral Shahaj (@benootral) reported

    @Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue

  • jeblade James Elson ⚔️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeblade) reported

    @Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me

  • SoapyMargherita Scott Chesworth (@SoapyMargherita) reported

    @FreakyFwoof Hahaha, no, it's just VDSL for now. What makes it decent is that it's not virgin and it works properly. Getting about 75 down, 20 up, pings to servers in the same country range from 5-10MS. That'll do til Hyperoptic gets here.