Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 11/15/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jfh89uk James Hill (@jfh89uk) reported

    @Hyperoptic we’ve had no internet for the past hour, are you able to confirm how to fix this please? I’ve tried turning off/on again with no success.

  • PyrionFlax PyrionFlax (@PyrionFlax) reported

    every single time I get the email from @Hyperoptic and every single time I desperately open it hoping against hope and EVERY SINGLE TIME I am told "we ain't seeing you for a while sunshine" but I will still open that damn thing again

  • GamerAdamMixer gameradam (@GamerAdamMixer) reported

    its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work

  • fulhamnonny Rhi (@fulhamnonny) reported

    @Hyperoptic @HyperopticCS My internet has been down since 03:50 Wednesday morning. That’s more than 2 days. When can I expect it to be back up? I have a job to do and uni work to hand in. Using my mobile data just isn’t cutting it.

  • breidobrien Breid O'Brien (@breidobrien) reported

    @Hyperoptic What’s happening in West London. No internet service since Friday. With wfh now the norm, I’m sure this is a critical incident for many - unimpressive service in terms of downtime management, no proactive customer communication.

  • joekemon20 Joe (@joekemon20) reported

    @Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you

  • JREFC1878 JR (@JREFC1878) reported

    @ToughAndReddy @SkyHelpTeam Im with hyperoptic too!! I tried Sky Go at my parents (vodafone broadband) and it works It’s weird cos my bbc app still works, and that won’t work abroad!! This is why I assumed was a Sky issue… I will contact hyperoptic and see what they say Thanks for your help

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic @HyperopticCS im having trouble accesing games on the ps5 with anyone who has the same provider as me i.e hyperoptic also certain devices just dont pick up with this company can someone explain why or how to fix this ? Thanks

  • ToughAndReddy . (@ToughAndReddy) reported

    @SkyHelpTeam @JREFC1878 Hi @SkyHelpTeam I'm also having the same issue with the EU Portability message and I'm based in London, never had an issue before. I'm with Hyperoptic broadband

  • GoatApocalypse Nick (@GoatApocalypse) reported

    @HyperopticCS Hi there, having problems logging into Microsoft apps today - works fine if I hotspot off my phone but not if I'm on Hyperoptic broadband. Any ideas?