Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skeen (@Softs0ff) reported 1 minute ago

  @Hyperoptic no service in NW6 since Wednesday 15th, and no updates from yourselves. The ombudsman WILL be involved! Live chat doesn’t work - no sms updates, missed call outs, it’s BAD!

• 
  thinkbroadband.com (@thinkbroadband) reported 1 minute ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

• 
  Marcelo Hidalgo (@mhmnat1) reported 8 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Tracey Bird (@BirdTbird) reported 11 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  faceforadio (@faceforadio1) reported 16 minutes ago

  @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?

• 
  Tracey Bird (@BirdTbird) reported 16 minutes ago

  @Hyperoptic our Internet is down in our apartments block. Can’t get anywhere with sorting it. Have tried the troubleshooting on your website. Hasn’t worked. Been down for half hr so far.

• 
  Eddie (@EddieMakesGames) reported 17 minutes ago

  Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

• 
  T (@t0pe_t) reported 17 minutes ago

  Hyperoptic smh Fix up

• 
  Stuart Hazeldine (@stuarthazeldine) reported 22 minutes ago

  @TheLionXB1 @Hyperoptic 3000 customers are down in NW & W London. A ‘Zayo link’ is down. A main Internet fibre highway, apparently, but one just used by Hyperoptic customers it seems. No idea when they’ll fix it.

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 25 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.