Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caesar (@162wales) reported 2 minutes ago

  @Hyperoptic My broadband is down. No lights

• 
  Alex Nixon (@alexnixon_uk) reported 3 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Kate (@katefalkingham) reported 3 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  Jonathan Sacerdoti (@jonsac) reported 5 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  Olutayo Ojaokomo (@olutayo79) reported 7 minutes ago

  @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

• 
  M. (@mariucha77) reported 10 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  Liverpool1207 (@Liverpool1207) reported 13 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  Siddhant patni (@RafaSidwolf) reported 13 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Tom (@TomXFD) reported 14 minutes ago

  @status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.

• 
  M. (@mariucha77) reported 16 minutes ago

  @jamsmcp @Hyperoptic Imagine 11 days without service!!