Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 12/28/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • krisgos88 Kris Gostynski (@krisgos88) reported

    @Hyperoptic are there any hyperopti issues in the Limehouse, London? My internet has just gone down

  • Mr_THJC Tom (@Mr_THJC) reported

    @katie_pilot See if you can get Hyperoptic. They are the only ISP I have never had an issue with.

  • danking69 Daniel King (@danking69) reported

    @Hyperoptic fancy fixing your WiFi in my new house? Been here nearly 3 days and it’s been down 3 times for close to 24 hours in total. Been on hold for 20 minutes now #Internetdown

  • OliverBoaler Oliver (@OliverBoaler) reported

    .@itvMLshow @MartinSLewis - Hi Martin we made the switch to @Hyperoptic to help cut our bills and have been left without internet for the last week - without any estimates on when they might have it working. Please advise your viewers not to make this switch!

  • SaciPerere75 Geoffrey M. (@SaciPerere75) reported

    @hyperoptic, high expectations big disappointment. I'm paying for 1 Gbps and I'm receiving 3.5 Mbps, in 2022. No customer service, no explanation. I'm starting to wish we had chosen TalkTalj 17 Mbps for three times less money.

  • KabiHossein Hossein حُسَيْن (@KabiHossein) reported

    Hi @Hyperoptic, my Internet is not working. I'm using my mobile data. Please fix before there is a riot in my house.

  • DormanSarahx Sarah Dorman (@DormanSarahx) reported

    @HollieWickens1 Your exchange doesn’t have fibre and you don’t have cable available. All ADSL providers use the same cables. 30GB isn’t bad though (my parents have much less). Might all be worth checking if community fibre or hyperoptic have plans or the 5G signal

  • Nits75332925 Nits (@Nits75332925) reported

    @Hyperoptic my Wifi is not working. I am told by customer care that cable connecting my flat and cabinet is broken and would need to either be replaced or repaired - to be done by engineer on 3rd May. I can’t wait for that long as my work will suffer. Can you pls prioritise this?

  • duncalf2008 beady_eye_ (@duncalf2008) reported

    @Hyperoptic @Ofcom How about if you move address and Hyoeroptic don't provide service there then they shouldn't be able to charge you an early exit fee like I have just been. £76! Disgraceful!

  • stevebutler1978 Steve butler (@stevebutler1978) reported

    @Hyperoptic I have to say your customer service is awful once again!! Waited in all afternoon for the engineer to turn up and guess what no show!! And I only found out when I had to ring you!!! I’ve been a customer nearly two weeks still no internet really not good enough!!!