Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 01/15/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic Their engineer come here, install and then say there is low power and that I would have to call support and request another engineer. When I did, they told me the next engineer could come only on 21 Oct.

  • sophiaranting Sophia (@sophiaranting) reported

    I like how everyone's responsive apart from the ones that actually have an issue... @Hyperoptic let me guess, your customer service uses Hyperoptic and therefore has no internet to work at the moment?

  • TSousaPereira TSousaPereira (@TSousaPereira) reported

    @Hyperoptic I am also facing the same. Two days without internet. Talked with you guys yesterday and an engineer was supposed to be solving the issue around 4pm yesterday, but it is still down. Any updates? (NW10 zone)

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @WP5150 @GavPercyPhoto @Hyperoptic Hi, sorry for the inconvenience. The engineer will be there around 20:30 to fix the fault. Thank you for your patience!

  • monicalisten monica (@monicalisten) reported

    @Hyperoptic have you guys changed management? Service - both internet and customer has declined quite drastically recently.

  • BJYXSZD4 BJYXSZD｜0805×1005 (@BJYXSZD4) reported

    @Hyperoptic Hi, may I ask when the network could be repaired? There is no internet since two days ago.

  • i_am_pravish Pravish Vijayan (@i_am_pravish) reported

    @Hyperoptic They came in today and said they have fixed it, but now they are saying they need the first engineer to come physically to close the ticket and then only they can activate it. The date for next engineer slot is 27 Oct. Horrible just plain horrible. Worst service seriously.

  • guthearthead Chris Dawson (@guthearthead) reported

    @Hyperoptic @HyperopticCS installed stage 1 @ property, promising stage 2 in days - then you suspend stage 2 and will not have dialogue with us re completion. We now have no internet. Fraudulent and irresponsible action. Terrible cus service. Can someone in ur Org pls fix this?

  • sophiaranting Sophia (@sophiaranting) reported

    @Hyperoptic never thought I'd be left without internet in London, so thanks for that, will be switching to @bt_uk asap. You will also be compensating me for my @ThreeUK bill because I have no choice but to hotspot my phone in the meantime.

  • sophiaranting Sophia (@sophiaranting) reported

    and now Whatsapp not working, @Meta did you catch whatever @Hyperoptic has today, or is it the other way around?