Hyperoptic Outage Report in Gastard, Wiltshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Gastard, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Raja
(@madingod) reported
@Hyperoptic @HyperopticCS There is internet outage in G31 since last night. No proper update on when the service will be restored? Any update? #GLASGOW
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HyperopticCS
(@HyperopticCS) reported
@JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.
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Ramneek D Singh
(@d_ramneek) reported
Day 5 of no internet and waiting over 1 hour to be connected to customer support! Connect to live chat? It says it's closed @Hyperoptic E1 region
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🕷️
(@tas5ss) reported
@Hyperoptic can you guys actually pick up the phone, its like someone took a **** on my router the way its so poor ffs
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Jesús Bracamonte
(@JesusFr) reported
@HyperopticCS Whats the SLA for social media support requests @Hyperoptic?
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HyperopticCS
(@HyperopticCS) reported
@shreekpkun @Hyperoptic Hi, we were swarmed with messages and posts and couldn't reach out earlier, but we're happy to say that the outage is resolved!
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JitanEDM
(@JitanEDM) reported
@malroun1 @Hyperoptic @HyperopticCS Tell me about it, submitted a support ticket through the web, live chat isn’t available and no contact via dm or reply on Twitter. Guess they only reply when you complain about the lack of response.
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James Raja
(@madingod) reported
@Hyperoptic @ChooseUK But no response on internet outage for more than 24 hours even in big city like Glasgow
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JJ
(@LL_8181) reported
@HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh
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Will Aughton
(@WillAughton) reported
@Hyperoptic @HyperopticCS I had to wait 5 weeks for an installation and the box has finally been installed on Thursday, but our service has yet to start working. Tried ringing up every day since but still no solutions.