Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 03/03/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sterwenn Seb (@sterwenn) reported

    @CommunityFibre This is fake reward, I've referred a friend and promised her £100amazon voucher but nothing happened despite caring customer service twice! She should have gone to hyperoptic, at least they have a word when they promise a reward.

  • asadakhan85 Asad Khan (@asadakhan85) reported

    @HyperopticCS @Hyperoptic My internet has been down for two weeks and you made us wait 7 days to send an engineer last Friday. Turns out Hyperoptic have lost the key to their own cabinet and are still trying to find it.

  • DalbySteph Steph Dalby (@DalbySteph) reported

    @lottyburns @BT Hyperoptic are good. I'm really gutted that we couldn't move to them when we moved. We're with Vodafone and as a fellow millennial I've not found them too bad. Rung once in 2 years and that was because I accidentally switched the router off on the initial download 🤦

  • MorikaRichmond MorikaRichmond (@MorikaRichmond) reported

    Really disappointed in @Hyperoptic service today. Had to make a complaint !

  • mangotango333 mango tango (@mangotango333) reported

    @Hyperoptic trying to renew with you for the fourth year in a row with you but you can only seem to offer the same prices for existing customers? I DM’d and was told to go to webchat who told me this. Do you not value customer loyalty? #customerexperience #customerservice

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported

    @julieballantyne @OpenreachHelp Yep. Guys were there this week. 3 OpenReach vans. It’s a total farce. 10 years chasing and promise after promise broken and the Scottish Government R100 program doesn’t help either. I don’t think HyperOptic did us any favours when they did the flats.

  • laclezette nicholas (@laclezette) reported

    @Hyperoptic my broadband went down and I’m meant to be a in a meeting. Work related. Wos de meaning of this pls abegi

  • AT1074 AJ (@AT1074) reported

    @Hyperoptic the internet is down in Poplar / London; is this a known issue?

  • JamesHobley3 James Hobley (@JamesHobley3) reported

    @Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?