Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 11/26/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • simonfwitzy fitz (@simonfwitzy) reported

    @Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @MrsPalacee Virgin is ****, used to be with them. I'm with Hyperoptic, much better.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @KAIZURE_ @Hyperoptic Be prepared for large price increases after the 1st year. Also if access is difficult when the service fails you may struggle to get the service back. Waited 3.5 days over a weekend for service to be restored

  • lil_miss_james Jamie (@lil_miss_james) reported

    @Hyperoptic @HyperopticCS for me it doesn't work. I tell him the offer I have through affiliate website, he says 'nothing we can do, I can offer you xxx and that's it'. Fed up and bored, we part ways.... Do you want sales? Because it feels like prospects are a hindrance to you...

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @UbuntuBhoy @Hyperoptic Disappointed installation cancelled half hour before, now been told area unserviceable, unable to book installation. No idea if temp delay or unable to supply Internet. Poor customer information. No time scale no proper info.

  • PPdociutatMGA vandaliclad (@PPdociutatMGA) reported

    @Hyperoptic are you having problems in Liverpool. No Internet connection in the last 3hrs

  • pezza_91 Perry Kennedy (@pezza_91) reported

    Seriously all companies out there need to be mirroring @Hyperoptic @HyperopticCS level of customer service, they just get it. Same deals for new & existing customers and new contracts can be signed via their online chat, no need to call and wait on hold #keepupthegoodwork

  • NeilCocker Neil Cocker (@NeilCocker) reported

    @Hyperoptic Hey folks! Any idea when service is likely back up in CF10? Went down at about 11pm last night.

  • AaronCreweUK Aaroncrewe (@AaronCreweUK) reported

    @hyperoptic I miss your high quality internet connection. How come you have such brilliant connection and customer support when @bt_uk struggle so? Perhaps you can give them a few tips?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    Why is @Hyperoptic down in W6?