Hyperoptic Outage Report in Gastard, Wiltshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gastard, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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LG
(@ingotism69) reported
4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen
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Adam Aberra
(@AberraAdam) reported
@Hyperoptic no proactive updates on how you’re fixing the issue that’s lasted for more than 24hrs now. The outage was reported yesterday afternoon and you sent an engineer 3pm the next day? Not good enough.
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Vikesh patel
(@VikeshKPatel) reported
@Hyperoptic no internet since yesterday but still expected to be charged regardless of service provision. How does that work please?
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Adam Aberra
(@AberraAdam) reported
@Hyperoptic your service has been down three times this week, most recent outage has lasted for 24hrs. Unacceptable. What is going on??? Service credits only after 48hrs of outage is rubbish. Sort it out. Not impressed.
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Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…
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Jeremy Baxter
(@JezBax) reported
@Hyperoptic are you having connection issues in the Bournemouth area? Have had issues connection for the past few hours. Please can you give me an update thx
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adham
(@adhamaloka) reported
@VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.
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Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU
(@CazzyRNF) reported
@HyperopticCS @Hyperoptic I have DM’d - & look forward to a positive response: after all, an 11 day wait for an engineer, when several customers are affected with complete outage - can not ever be deemed good customer service!
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Daniel Moutela
(@dmoutela) reported
Home installation was 2 months ago. Never had service. Yesterday 5 engineers at my place. Can't connect because they need IT to sort something out. WTF, @Hyperoptic ?
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Tom Eddy
(@ImTomEddy) reported
My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth 😔