Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Char_B (@beau_belle7) reported 3 minutes ago

  @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!

• 
  Marcelo Hidalgo (@mhmnat1) reported 5 minutes ago

  @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 6 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  John Younghusband (@nenamewilldo) reported 8 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  SonicTheHaggis (@SonicTheHaggis) reported 10 minutes ago

  @Hyperoptic day 4 of no internet… WTF???

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 13 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  M. (@mariucha77) reported 15 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  Andrew Is Looking (@LookingAndrew) reported 15 minutes ago

  @Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage

• 
  Sam Phillips (@bamsam_md) reported 20 minutes ago

  @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

• 
  JollyLeaf (@Comik99) reported 20 minutes ago

  @Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?