Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 12/10/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SebbySebbo Seb (@SebbySebbo) reported

    @Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…

  • Me__Cynthia Cynthia (@Me__Cynthia) reported

    @HyperopticCS @Hyperoptic Oh no ha ha. I just had an email stating about some works to be carried between 20.00 and 6.00 for 4 days. So was just laughing how people are supposed to spend their evening if the internet goes down :)

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic @HyperopticCS Can't catch a break mate. I'm moving over to Plusnet on 23rd. Ain't gonna fix the problem I've had for 6 years though as its still BT's infastructre :(

  • Loubna_Rg L R (@Loubna_Rg) reported

    @HyperopticCS @Hyperoptic I just did. I would really appreciate if you can help with my issue

  • stevebutler1978 Steve butler (@stevebutler1978) reported

    @Hyperoptic I have to say your customer service is awful once again!! Waited in all afternoon for the engineer to turn up and guess what no show!! And I only found out when I had to ring you!!! I’ve been a customer nearly two weeks still no internet really not good enough!!!

  • LiamTweaks Liam (@LiamTweaks) reported

    @Ch1ochy **** company anyway.. go with a company like hyperoptic

  • frir Frido Ruth (@frir) reported

    Again really disappointed in @Hyperoptic 's service. Multiple service outages after a horrendous 12 month installation and failed activations. Yet no response from @HyperopticCS to a number of emails. #fibre

  • Jonathan_Kettle Johnny Bravo Fantom (@Jonathan_Kettle) reported

    @Hyperoptic the support team are taking 10 days plus to even come close to restoring my connection. Poor response times and lack of information also.

  • Loubna_Rg Loubna R (@Loubna_Rg) reported

    @Hyperoptic That would be great if that was working… my line have been down for 3 weeks now and customer service is being very unhelpful. Central London location while I am working from home

  • ItsMadJohn ItsMadJohn (@ItsMadJohn) reported

    Had hyper optic installed today.the building went live over 2 weeks ago and now I have to wait for a authentication software to get broadband what a joke that is! @Hyperoptic @HyperopticCS just bad service.