Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Murphy (@AggressiveCool) reported 3 minutes ago

  @Hyperoptic Leading the way for fast Wi-Fi in blocks of flats. Very hard where I live, but very helpful, very good customer service never had no problems. When I was with ee, I had nothing but problems. Thank you so much.

• 
  M. (@mariucha77) reported 8 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic Not ours. Only a few more days and we are changing providers. Worst experience possible. 3 weeks with no internet 😡

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 8 minutes ago

  Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 11 minutes ago

  Still no service but Hyperoptic are in the area so I am hoping this will be resolved today. This is now day 7. Groundhog Day @Hyperoptic @donedgley1 @mariucha77

• 
  M. (@mariucha77) reported 18 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 20 minutes ago

  @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

• 
  Don Edgley (@donedgley1) reported 22 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow

• 
  Ceri Follow @EiraAnimations (@CatMazikeen) reported 24 minutes ago

  over a month since my initial complaint and you still haven't had the decency to have a manager contact me. Its all on record and file. disgusting behaviour to paying customers. @Hyperoptic

• 
  Cordelliassmile (@Cordeliassmile) reported 24 minutes ago

  @Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?

• 
  Rob 🇺🇦 (@rsjhayes) reported 30 minutes ago

  @it_is_fareed and hyperoptic went down in my area after the first goal. shocking