Hyperoptic Outage Report in Gastard, Wiltshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gastard, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Shan
(@Shan41617142) reported
@samgroots @Hyperoptic Me too. There was an option for call back but if course no one does. Internet has been down for days!!!
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Andre Louis
(@FreakyFwoof) reported
@cal_stoneman @northernMPR @dj__k The minute I can get off of VDSL 80/20 I will do so. Waiting for Hyperoptic here or something else, don't care. I just want post-100 mbit. This sucks.
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Neil Young
(@NeilYou72344356) reported
@Hyperoptic worst company ever! DO NOT CHOOSE @Hyperoptic kept stringing me along for 8 months before sending me an email saying “sorry you decided to cancel” do not believe a word they say. Save yourself time and money and find a different provider.
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Ccynical
(@Ccynica) reported
@Hyperoptic @PixarsLightyear Really bad customer service no response
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Shan
(@Shan41617142) reported
@cbrown1230 @Hyperoptic Consider yourself lucky. The service doesn’t work. Internet down. Now 3rd day with no explanation.
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Christine
(@cbrown1230) reported
@Hyperoptic 24 hours after you were supposed to resolve our faulty box to give us internet connection and still no sign of anything happening. Shocking customer service and would advice people to avoid
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VANESSA BOYD
(@VANESSA74726971) reported
@Hyperoptic Hello - I just 49 minutes in a Hyperoptic queue for customer service billing. Due to cash flow issues asked for short payment deferral so can do work. Flatly refused due help received prior. Long standing and loyal customer. Unhelpful and callous customer service.
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Christine
(@cbrown1230) reported
@HyperopticCS @Hyperoptic Not sure how you can say you’re doing your best when actually you are doing nothing. Apparently the engineers don’t work for you and don’t respond to your messages so customer do not get service
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Shan
(@Shan41617142) reported
@frombauer @Hyperoptic @HyperopticCS same here. My internet has been down all day and it is now 10:30 PM and it's still down.