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Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeshaute
    Lukesh Aute (@lukeshaute) reported

    @Hyperoptic I have already done with basic troubleshooting and is not helping much. The slow speed is impacting my work and is not acceptable.

  • letmelooktv
    LetmelookTV (@letmelooktv) reported

    Oh **** went to sleep with window open and now have a mouse invasion up @Hyperoptic bloody cables again!!! Cusersed ********* of a company!!!

  • msgooner2223
    Jennie #BLM 🇬🇾🇬🇧 (@msgooner2223) reported

    @Hyperoptic i have been without internet services for6 days and I work from home. When are you planning to rectify the problem? Or shall I contact a new provider?

  • NotClaudine
    Margaret Scratcher (@NotClaudine) reported

    @Hyperoptic PLS. I’m so tired of these issues with you guys. Why don’t you want me to have working internet???

  • sarahkathryncl
    Sarah Clarke (@sarahkathryncl) reported

    @Hyperoptic Don't do it. Customer service times are a joke.

  • tharv
    tom harvey (@tharv) reported

    @Hyperoptic @virginmedia Even if I still under contract to broken Virgin?

  • BotBill38
    BotBill38 (@BotBill38) reported

    @Hyperoptic Your internet is garbage, Nd I'm very close to leaving you.

  • sarahkathryncl
    Sarah Clarke (@sarahkathryncl) reported

    @Hyperoptic Is the music and infuriating message intentional so customers put the phone down?

  • laura_h_87
    Laura (@laura_h_87) reported

    @Hyperoptic REALLY??? Since the install no one has contacted me. I’ve had to contact numerous times wasting my time and everyone I speak to is unable to help! Nobody can tell me what’s going on! You’re happy to start charging me, yet I have no broadband! Scammers!

  • ibhoola
    Ishani (@ibhoola) reported

    @Hyperoptic no service since yesterday afternoon, very unhelpful service. No idea how we can resume service-