Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 01/25/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sammyscribbles_ samhuckle_ (@sammyscribbles_) reported

    @Hyperoptic has the outage effected East LDN? Internet’s down and no idea why!

  • seventh7rainbow Michael Gallagher (@seventh7rainbow) reported

    @rayaleksandr @Hyperoptic Planned outage you were warned about? If not, do contact them, Ray. My service somehow managed to turn itself off recently. I phoned them and they restored it in minutes.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic any idea when your service will be restored in West London?

  • Kelsveil @kelsveil #FBLC (@Kelsveil) reported

    @Hyperoptic been waiting on your phone line for 1 hour I've had no internet since 7am. I'm aware there is a outage but could you let customers know how long it maybe. Your phone lines are also chocker

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @Hyperoptic Yet a loyal customer for many years has their price increased every year and you refuse to match new joiner prices. Great customer service that!

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Same issue, can't get full fibre

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic It shouldn't yet we haven't had internet since 8.30am and no update from your customer services.

  • sunraios Ravi (@sunraios) reported

    @Hyperoptic why does your service keeps going down every 3 to 4 months? Is this a sign of reliable service?

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.