Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 03/21/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • herculeyuan Hercule Nuay (@herculeyuan) reported

    @Hyperoptic @ChooseUK We need the problem to be fixed ASAP! Can't work due to unstable Internet. It just interrupts many important event!

  • RamGam90 RG90 (@RamGam90) reported

    @hyperoptic almost 24 hrs without internet connection and customer support not giving any ETAs. Worst provider in the UK.

  • fcannatelli97 Francesca Cannatelli (@fcannatelli97) reported

    My wifi has not been working since Sunday and Hyperoptic has not done anything to fix this. I have been calling everyday and no measures have been taken. I need this fixed today. This is totally unacceptable @Hyperoptic @HyperopticCS #hyperoptic

  • AlexRM Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • iamsamitpatel Samit Max Patel 💩 (@iamsamitpatel) reported

    @HyperopticCS @Hyperoptic I will be invoicing you for the mobile data I’m using! Been 24hrs and still down

  • hugo_amp Hugo Parreiras (@hugo_amp) reported

    @HyperopticCS @cruindggn @Hyperoptic Well I called! Left waiting for 30 minutes yesterday, 40 minutes today! Also raised a support case on the website. What I got? Nothing! No update and worse, no acknowledgement. So unfortunately, admin, you are out only PoC at the moment.

  • RamGam90 RG90 (@RamGam90) reported

    @Hyperoptic @TheXavianna @hyperoptic stop giving free trips and fix your WiFi!

  • _youfoundisaac Isaac (@_youfoundisaac) reported

    Not @Hyperoptic @HyperopticCS ignoring messages and calls because their service is going to **** and have zero planning abilities in getting it fixed. Madness. At least be honest with customers and set expectations.

  • moonshotswag MoonshotSw@9 (@moonshotswag) reported

    @wong_jim @HyperopticCS @Hyperoptic this is ridiculous and getting out of hand. Connection went down yesterday and still no real information. Might be a good time to revisit another ISP

  • shreekpkun shreerao (@shreekpkun) reported

    @HyperopticCS @Hyperoptic @HyperopticCS : Pathetic service, tried reaching u via mail/call no luck.. Net is down from yesterday afternoon and where is the regular update? Do you have any ETA or not?