Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skeen (@Softs0ff) reported 9 seconds ago

  @Hyperoptic no service in NW6 since Wednesday 15th, and no updates from yourselves. The ombudsman WILL be involved! Live chat doesn’t work - no sms updates, missed call outs, it’s BAD!

• 
  Kurt Robson (@KurtRobsonn) reported 51 seconds ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  Lawrence Canning (@LawrenceCanning) reported 8 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Sharon Murray (@SharonM68999167) reported 8 minutes ago

  @hyperoptic Network down most of the day w2 a update would be good 4th time in 8 weeks How can people work from home ! #hyperoptic

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 9 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Janaka Abeywardhana (@janaka_a) reported 9 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  Paul Bailey (@PBailey71973) reported 10 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Shivers (@CicomoNosca) reported 11 minutes ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

• 
  Jordan🇩🇲 (@JordyOnside) reported 14 minutes ago

  @AhnafM9197 @liam_richards @Hyperoptic Won’t be for long… it’s completely down

• 
  ᴄᴍ. (@charliemensah) reported 18 minutes ago

  @Hyperoptic CM3 area down?