Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 01/29/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Rexsan_ Rexsan (@Rexsan_) reported

    @shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration

  • DaniyalSidiqui daniyal siddiqui (@DaniyalSidiqui) reported

    @DondieCox @TalkTalk Honestly ridiculous, I was on hyperoptic before and this never happened

  • msgooner2223 Jennie #BLM 🇬🇾🇬🇧 (@msgooner2223) reported

    @Hyperoptic i have been without internet services for6 days and I work from home. When are you planning to rectify the problem? Or shall I contact a new provider?

  • jmcginley11 jordan mcginley (@jmcginley11) reported

    @Hyperoptic horrendous wait 45 mins for an answer to talk about my contract due to it being £41 a month for renewal but £21 new customers. Spoke for 30 secs and call over lost customer.

  • Janjay_05 Janice McColl (@Janjay_05) reported

    @Hyperoptic customer service is appalling. 50mins in a queue to discuss renewal options to then have the person answer say she’ll check something then hang up!!!! After 10yrs maybe time to move if this is service

  • _manurequelme Emanuele Requelme (@_manurequelme) reported

    What is going on with @Hyperoptic on NW2? They scheduled maintenance on August 13th. The internet went down for a few hours. At 6 AM, the internet came back on, but it was terrible, dropping all the time. Then, at 6 PM, we lost the signal, and they haven't fixed it yet.

  • laura_h_87 Laura (@laura_h_87) reported

    @Hyperoptic REALLY??? Since the install no one has contacted me. I’ve had to contact numerous times wasting my time and everyone I speak to is unable to help! Nobody can tell me what’s going on! You’re happy to start charging me, yet I have no broadband! Scammers!

  • drooga rajeev joshi (@drooga) reported

    @x_zaich damn. just ended a 20 plus year relationship with virgin and switched over to hyperoptic .. v pleased so far. for what you get, virgin media is ridiculously overpriced/underwhelming. i think if you can persuade a few people around you to get hyperoptic, they’ll come to you.

  • Csofiard Cacau🍫💕 (@Csofiard) reported

    @Hyperoptic So even though I let hyperoptic know that Im moving homes & already have a broadband provider in the new home, they still continue to charge me and slap me with a £600 “early termination fee”?? Knowing they spend 1/2 their time telling people their service is down?

  • hrukoko cony five (@hrukoko) reported

    Hey @Hyperoptic,whenever I activate the static IP address,my internet drops.I've had 4 useless tech support calls,full of promises to help,but each time I see that no one has even tried to do.3rd week in a row.Why are you ignoring me? What do I have to do to get your attention?