Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcelo Hidalgo (@mhmnat1) reported 2 minutes ago

  @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡

• 
  яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported 3 minutes ago

  prices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband

• 
  James Nicholls (@jamesjnicholls) reported 5 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Sprout (@temitopeandres) reported 5 minutes ago

  @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.

• 
  Dr Fọláshadé Adéyẹmọ ✌🏾❤️ (@afollypeperempe) reported 7 minutes ago

  @Hyperoptic You guys are the most unprofessional, unseasoned and terrible internet company I have come across. I terminated my account as I was moving home and you guys still have the effontry to be billing me and asking me for payment. ARE YOU MAD?

• 
  John Younghusband (@nenamewilldo) reported 7 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  Simon (@NibblyPig) reported 11 minutes ago

  @theashrb Hyperoptic is severely limited to specific blocks of flats in urban areas and isn't available elsewhere. **** comparison.

• 
  Joe Makin (@joemakin86) reported 13 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Cliffy (@Miss_cliffy_28) reported 15 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Flowerbomb212 (@Flowerbomb212) reported 15 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.