Hyperoptic Outage Report in Gastard, Wiltshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Dheeraj Reddy (@dheerajcr) reported 32 seconds ago

  @HyperopticCS I did send a DM. And the follow up info. Another day has passed and no contact from Hyperoptic. My internet isn’t working as expected - why is it so hard to get some help from customer service?

• Tom Hayhurst (@Tom_262) reported a minute ago

  @Hyperoptic I’ve tried your web chat and been timed out 4 times, sat on hold on your call centre for 30 minutes before being hung up… when can I expect my connection to be restored? Been down since 8am

• T.🇯🇲🇵🇷 (@Parteynelli) reported a minute ago

  @septimusajprime @Hyperoptic these guys never did me wrong

• Bhavik Sanghvi (@b2sanghvi) reported 2 minutes ago

  @Hyperoptic is your customer care down? Waiting for ages! I got a cancellation of plan email when I did not request for it!

• Ahmad AlMot (@AhmadAlmot) reported 3 minutes ago

  All the apartments in my building have their internet working perfectly fine, yet 20 days and 2 engineer visits later - they still couldn’t fix mine. Thanks @HyperopticCS @Hyperoptic …..

• Joshua Pines (@joshpines) reported 5 minutes ago

  @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

• Shivanshi Rathaur (@shivanshi94) reported 6 minutes ago

  The same thing happened when we tried to set up a connection with hyperoptic and now it's the same. Your service is more pathetic than the ones you can get in some remote village in India or Mongolia. I am sick of this and on top that some of your agents are extremely rude.

• InCOGnito (@jokerkilledu666) reported 13 minutes ago

  @virginmedia Hi John well fingers crossed he will be able to relocate my router with minimal fuss and i can get back to work. If not I've got @hyperoptic on speed dial for the 1gb up /down at less money than I'm paying you for 500mb that doesn't work .

• HyperopticCS (@HyperopticCS) reported 15 minutes ago

  @SarabjeetKaley @Hyperoptic We are truly saddened to hear about this situation, Sarabjeet, we can assure you that we have 0 tolerance for this type of behaviour. Please send us the address and the time of the incident so that we can address this properly. Thank you.

• Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 19 minutes ago from Harrow Weald, England

  @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates