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Hyperoptic

Hyperoptic outages and service status in Gastard, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Gastard, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • qassim_uk
    Qassim (@qassim_uk) reported

    @ryan54752513 @shanethegooner Meanwhile I just got an offer to renew my Hyperoptic 1Gbit up/down for £5 cheaper than I paid last year (£45/m for gbit + static IP) :)

  • Nits75332925
    Nits (@Nits75332925) reported

    @Hyperoptic my Wifi is not working. I am told by customer care that cable connecting my flat and cabinet is broken and would need to either be replaced or repaired - to be done by engineer on 3rd May. I can’t wait for that long as my work will suffer. Can you pls prioritise this?

  • ILDannyMoore
    Daniel Moore (@ILDannyMoore) reported

    Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

  • vsriv1
    Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS In waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠

  • liamthompsonok
    Liam Thompson (@liamthompsonok) reported

    @HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!

  • duncalf2008
    beady_eye_ (@duncalf2008) reported

    @Hyperoptic @Ofcom How about if you move address and Hyoeroptic don't provide service there then they shouldn't be able to charge you an early exit fee like I have just been. £76! Disgraceful!

  • phd_at_work
    Peter Dixon (@phd_at_work) reported

    @hyperoptic Problems in W9 ? No internet here

  • krisgos88
    Kris Gostynski (@krisgos88) reported

    @Hyperoptic are there any hyperopti issues in the Limehouse, London? My internet has just gone down

  • vsriv1
    Vivek (@vsriv1) reported

    @HyperopticCS Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

  • mrmolley
    Molley (@mrmolley) reported

    @Hyperoptic you got an issue over there? Just received some spam I shouldn't have. Please reach out