Hyperoptic outages and service status in Gastard, England

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 31 seconds ago

  @c932x @Hyperoptic Mine too! I've been on hold for an hour and 30 mins. Got through to customer service and they said they'll transfer me right away on hold again

• 
  umang shankar (@Umangshankar) reported 3 minutes ago

  @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

• 
  henry (@hjsbaker) reported 5 minutes ago

  What’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 5 minutes ago

  @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 5 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  Tidal Labs (@Tidal_Labs) reported 7 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Mabs Ahmed (@Mabs79) reported 8 minutes ago

  @hyperoptic. Has anyone managed to get service back yet. Mine has been down in SE London since yesterday morning and still down

• 
  George Pericleous (@GeorgiePeri) reported 9 minutes ago

  @Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!

• 
  Jean-Paul Percival (@joyjppercival) reported 13 minutes ago

  @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

• 
  M. (@mariucha77) reported 18 minutes ago

  @donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.