Hyperoptic

Hyperoptic Outage Report in Gastard, Wiltshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gastard, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gastard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gastard, Wiltshire, England 02/10/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • uday__j Uday (@uday__j) reported

    @Hyperoptic @HyperopticCS Outage in my area. No ETA provided by support. Considering gdpr, do not collect date of birth for support chats. This is very personal info and shouldn't be collected for support chat / tickets Happy to speak with you if you need more info

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AaaaOutr @Hyperoptic There's an outage in this area, unfortunately. We're doing all we can to get you back online, and we're really sorry for any inconvenience caused by this outage. We hope it will be resolved soon, thanks for your patience in the meantime.

  • Kayts_ mason (@Kayts_) reported

    @HyperopticCS @Cleverking @Hyperoptic Is there any update on this? Also based in RH10 & service still down

  • DudleySO23 Dudley Rees (@DudleySO23) reported

    @Hyperoptic Can you say why our business static IP address is in use by someone else and why your telephone helpdesk don't understand that sending a new router won't fix that? Any IT manager with remote-working staff may feel my pain over the past 10 days..

  • MikeyCycling CyclingMikey tired of road crime. 🇪🇺🇳🇱🇿🇼 (@MikeyCycling) reported

    @adambutler65 Yeah, I'm sure any fibre network is likely to be decent. It's only HyperOptic in this area right now. I had community fibre before and they were excellent.

  • JamesPBattle James Battle (@JamesPBattle) reported

    @Hyperoptic - The UKs worst service. Don't subscribe unless you can afford to wait a month for installation as their engineers cancel last minute and customer service offers nothing other than waiting another week.

  • skiingscot Skiing Scot (@skiingscot) reported

    @geordiegixxer BT, hyperoptic gig services are all gig up and down. 50 feels a bit crap for a 1000 down in this day and age.

  • Andrew78505925 An Outlier of Black Box Thinking (@Andrew78505925) reported

    @JzHarrison92 @BBCNews I switched to 5G as soon as they out a mast in and don't use any wiring. But Hyperoptic, City Fibre, Independent Fibre network all set up their own wiring in new areas to massively increase coverage that would have taken BT decades to do because they don't have the money. Free Mk

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic any issue in CR0 area (CROYDON) since yesterday afternoon internet connection drops for few mins and comes back. Happened a few times a day. Never had issues in the last 2 years. Very odd.

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic Be nice to have my service restored. 10th day with no service as @Hyperoptic arrange and eta for engineer to fix. Poor poor poor.