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Hyperoptic

Hyperoptic outages and service status in Peacehaven, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Peacehaven, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

  • uppiliventures
    Uppili Ventures (@uppiliventures) reported

    @Hyperoptic why say no service issues when we all do not have service right now?

  • Elizabe80680425
    Elizabeth (@Elizabe80680425) reported

    @gunjanarora001 @Hyperoptic Yes it’s down many places

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic 5 days with no service and no communication is just diabolical.

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

  • GregorMasterton
    Gregor_Masterton (@GregorMasterton) reported

    Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

  • kobraman88
    Kris (yes it's actually spelt with a K) (@kobraman88) reported

    @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

  • niccimc
    Nicci | This Charged Life (@niccimc) reported

    @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

  • CanteleLidia
    Lidia Cantele (@CanteleLidia) reported

    @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

  • justforumrah
    Tia (@justforumrah) reported

    @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.