Hyperoptic

Hyperoptic Outage Report in Peacehaven, East Sussex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Peacehaven, East Sussex, England 03/10/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • b2sanghvi Bhavik Sanghvi (@b2sanghvi) reported

    @Hyperoptic is your customer care down? Waiting for ages! I got a cancellation of plan email when I did not request for it!

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @NewsForAllUK Go with Hyperoptic, much better service.

  • JacquesPOgier Jacques Ogier (@JacquesPOgier) reported

    @Hyperoptic please can you fix the wifi problem near Wandsworth Southside ASAP!? Not quite beer o’clock yet! SW184GN

  • Tom_262 Tom Hayhurst (@Tom_262) reported

    @Hyperoptic I’ve tried your web chat and been timed out 4 times, sat on hold on your call centre for 30 minutes before being hung up… when can I expect my connection to be restored? Been down since 8am

  • MorairaJeremy Jeremy Davies (@MorairaJeremy) reported

    @HyperopticCEO @HyperopticCS @Hyperoptic Dana - Are you aware of the ongoing problems of cut cables at Putney Wharf? I'm reaching out to you as CEO because your customer support has been terrible in dealing with this issue which is now weeks old. DM me for details.

  • Sinbad2000 Steven H (@Sinbad2000) reported

    @Hyperoptic @HyperopticCS what a let down. Told my fibre would be ready and waiting when I moved in. I move in, it's dead. First available technician appointment on 15th. #brandfail. I will have to go with another provider.

  • aliolci ali olcay şahin (@aliolci) reported

    @THHomes please help @Hyperoptic and @CommunityFibre to install fiber equipments as soon as possible. we are suffering from slow internet in blue anchor yard for a long time :(

  • woodgnomology paulusthewoodgnome 💙 (@woodgnomology) reported

    @mwt2008 Yes, I suspected it was fibre related. BT cutting corners as per usual. Our block is getting Hyperoptic. They wanted to connect us to their network via an overhead catenary wire to an adjacent building. We objected, proposing a more discrete route which they were happy to adopt.

  • dheerajcr Dheeraj Reddy (@dheerajcr) reported

    @HyperopticCS I did send a DM. And the follow up info. Another day has passed and no contact from Hyperoptic. My internet isn’t working as expected - why is it so hard to get some help from customer service?

  • xxTishax Latisha (@xxTishax) reported

    @Hyperoptic good morning, I have had hyperoptic for just over a week, it’s terrible, I’ve called twice within this time. I wish to cancel my contract please. I can’t deal with internet dropping and turning off by self for 12 hours. Especially not in 2021 and working from home.