Hyperoptic outages and service status in Peacehaven, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Bird (@BirdTbird) reported 6 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 10 minutes ago

  @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

• 
  Ashwin Lokare (@AshwinLokare10) reported 11 minutes ago

  Unbelievable that this @Hyperoptic outage has dragged on for over 24 hours. Completely unacceptable.

• 
  vsquad22 (@StainYNWA) reported 11 minutes ago

  @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

• 
  John Younghusband (@nenamewilldo) reported 12 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 13 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  karen morley (@karenmorley6) reported 14 minutes ago

  @Hyperoptic any chance of our internet service being restored nw2 ?

• 
  Janaka Abeywardhana (@janaka_a) reported 17 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  Mark Hills (@markhills205) reported 17 minutes ago

  @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 19 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)