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Hyperoptic

Hyperoptic Outage Report in Peacehaven, East Sussex, England

Why is my Hyperoptic service not working?

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SRElectricalse1
    S.R.I BUILDING CONST LTD (@SRElectricalse1) reported

    @Hyperoptic Hyperoptic is a rubbish company unrecommended at all the worst service I waited for 3weeks for the service to start and they didn’t activate it as they caused damage in the window and drilled the wall and want to charge me for the return package,negative service.

  • Hankers4Charlie
    Charlie Hankers (@Hankers4Charlie) reported

    @joccay @UrmstonDeb Ours has been off and on all night. At one point I did a speed test and I was connected to Hyperoptic getting 70mbps, then nothing. Seems intermittent rather than just broken. Hope it's working tomorrow or I'm in trouble ...

  • SRElectricalse1
    S.R.I BUILDING CONST LTD (@SRElectricalse1) reported

    @Hyperoptic Hyperoptic is a rubbish company unrecommended at all the worst service I waited for 3weeks for the service to start and they didn’t activate it as they caused damage in the window and drilled the wall and want to charge me for the return package,negative service.

  • 1henryw
    Henry Walter (@1henryw) reported

    @Hyperoptic @HyperopticCS I have no Internet in the hounslow area. I need Internet for work. Can you tell me what the issue is please?

  • Ccynica
    Ccynical (@Ccynica) reported

    @Hyperoptic No you're not, your customer service sucks, maybe someone needs to speak to Ofcom

  • JamesTurner37
    James Turner QC (@JamesTurner37) reported

    My @virginmedia broadband in SW London has been down for most of the past few days and it seems to be impossible to discover what’s going on. The uncertainty of knowing whether I can WFH or not over the weekend is infuriating. Does anyone out there have experience of Hyperoptic?

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @SRElectricalse1 @Hyperoptic We are sorry to hear that was your experience with Hyperoptic. We have reached out to you in the DM to investigate the issue.

  • Ccynica
    Ccynical (@Ccynica) reported

    @Hyperoptic @Ofcom How on earth did you rate hyperoptic as good their service is bad and disgusting

  • D3dp0ny1
    D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic massive outage 4 days no internet no updates. When you call the customer service team they barely know their own names. You are failing your customer services teams and you are failing your customers so poor its beyond a joke

  • D3dp0ny1
    D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service no updates five days no good. What's your point????