Hyperoptic outages and service status in Peacehaven, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SanchoMagnifico (@SanchoMagnifico) reported 44 seconds ago

  @jamesjnicholls @Hyperoptic That’s because Virgin have an actual team behind them. Hyperoptic service center is probably run out of some clown’s basement.

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  Shivers (@CicomoNosca) reported 54 seconds ago

  @theashrb Unfortunately I can't get Hyperoptic in my area, but I do pay £33 a month for 900mb down and like 100mb upload with EE. Still cheaper than Starlink. Not trying to knock the service because I have friends in rural areas who use it however it definitely isn't cheaper

• 
  Flowerbomb212 (@Flowerbomb212) reported 1 minute ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Flowerbomb212 (@Flowerbomb212) reported 5 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.

• 
  Kurt Robson (@KurtRobsonn) reported 6 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  SmileyGFace (@SmileyGFace1) reported 9 minutes ago

  @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

• 
  jess (@Jessicaah___) reported 10 minutes ago

  Hyperoptic is the WORST wifi ever

• 
  AbPMet (@AbPMet) reported 13 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  C A P O (@CryptoCap97) reported 13 minutes ago

  @jamesjnicholls @Hyperoptic Still nothing! Missed work calls because of this. Awful service.

• 
  Flowerbomb212 (@Flowerbomb212) reported 16 minutes ago

  @Hyperoptic you’re not experiencing a higher than normal volume of calls. Your renewals team are most likely offline. Why don’t you say that instead of lying, especially to customers who are looking to potentially cancel? Shambolic service.