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Hyperoptic

Hyperoptic outages and service status in Peacehaven, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Peacehaven, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryDavid69562
    Tony Costanza (@BarryDavid69562) reported

    @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

  • Barney246
    Carl Barney Hirschson (@Barney246) reported

    If you are ever considering @Hyperoptic as your ISP, reconsider immediately. I signed up a month ago, my line drops 3-4 times a week and I have collectively spent 5-10 hours trying to connect and troubleshoot with their support team. Status today: no internet again.

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.

  • dikong87
    Di Kong (@dikong87) reported

    @Hyperoptic my internet is down. I’m in SE3 area in London.

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

  • garethashmoreSB
    Gareth (@garethashmoreSB) reported

    Huge network down Hyperoptic states a national network issues

  • witless_duck
    AKP (@witless_duck) reported

    @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    Nearly at 8 hours of outage now. Shocking @Hyperoptic

  • Miss_cliffy_28
    Cliffy (@Miss_cliffy_28) reported

    @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

  • thinkbroadband
    thinkbroadband.com (@thinkbroadband) reported

    @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).