Hyperoptic outages and service status in Peacehaven, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Jack (@joyjack) reported 1 minute ago

  @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

• 
  amy (@amy35672408) reported 1 minute ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 3 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  root3vil (@root3vil) reported 7 minutes ago

  @Hyperoptic is there a planned outage that you haven’t informed about? get your **** together, fix my internet!

• 
  Zoltan Csorba (@Csorba1Csorba) reported 13 minutes ago

  @Hyperoptic Ongoing outage since 11:30 yesterday at E3 4RW. Still no service or updates after almost 24 hours. Please investigate and provide an ETA.

• 
  JollyLeaf (@Comik99) reported 14 minutes ago

  @Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?

• 
  Tom Hartwright (@hartwright_tom) reported 18 minutes ago

  @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

• 
  Paul Bailey (@PBailey71973) reported 18 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  karen thompson (@karenthompson52) reported 20 minutes ago

  @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

• 
  Tony Costanza (@BarryDavid69562) reported 21 minutes ago

  @Hyperoptic no information from your support team and no internet for +7 hours in WC1X? You prompt people to contact customer support but all they say is “hopefully it will work soon”. Can we do better?