Hyperoptic outages and service status in Peacehaven, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Peacehaven, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Peacehaven, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Hesketh (@Hesketh_GD) reported@Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.
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Farah Pop 🫧✨️ (@farahpopxo) reportedthe worst staff ever @Hyperoptic
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Adam Piper (@bitwog) reported@Hyperoptic @Hyperoptic your 12 hour SLA has been violated multiple times with delays over days. The best you've done so far is a single reply to multiple emails over the course of days. And even that one took 2 days, 16 hours, 42 minutes. Why are you so bad at this?
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Dan Anderson (@FourthStreetDan) reported@TomThornhill_2 @Hyperoptic My connection is back. I’m call it at 1:42:26 and no response. New customer service record for me. Good luck :)
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MV (@d039043) reported@Hyperoptic your support service is a joke. Put on hold for 48 mins now to get my connection cancelled. What other channels can I use to cancel my connection? #shocking
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Jean-Paul Percival (@joyjppercival) reported@Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.
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Carolina (@caro_SpecialOne) reported@Hyperoptic no service, no one knows what is going on, no update, again terrible customer service
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Ryan 🤠 (@Slimothy_James) reportedMy @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.
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George Pericleous (@GeorgiePeri) reported@Hyperoptic - I live in Colindale, in the Trinity Square development and our entire block hasn’t been able to access the Internet since yesterday. Your customer service is impossible to get hold of + your website is reporting there is no issue even though 30 people say there is!
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Donato Capitella (@dcapitella) reported@Hyperoptic having another outage within 1 month ...