Hyperoptic Outage Report in Peacehaven, East Sussex, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ally (@exhalemoons) reported 2 minutes ago

  . @Hyperoptic is literally the worst Wi-Fi service provider ever. I’ve been trying to activate my service whilst PAYING for it for over two weeks and you just leave me on hold every time I call you

• 
  Jesús Bracamonte (@JesusFr) reported 3 minutes ago

  @HyperopticCS @Hyperoptic Oh wow, so you are saying that because I have a complaint open I will be unable to get support and updates on my case? I do not see this reflected on your Complaints Code of Practice. Please clarify where this is stipulated.

• 
  Kiran Fatima (@KFatima27) reported 4 minutes ago

  @Hyperoptic The internet in my area is down again for the second time this year. Any time frame as to when we can expect it to be up and running again?

• 
  Vivek (@xZPRUntaojgAHOT) reported 7 minutes ago

  I made a huge mistake to subscribe and cancelled virgin media broadband Eversince I signed a contract and asked them to activate they have never activated the services, I can’t access the internet at all. @Hyperoptic @HyperopticCS they don’t care.Its been 12 days and no Internet

• 
  jack cavell (@jackcavell) reported 10 minutes ago

  not sure what’s happened to @Hyperoptic in the last month or so. but we can barely even watch netflix and they don’t seem to be helping the issue

• 
  Murray Crane 🌸 (@PantsManUK) reported 11 minutes ago

  @PyrionFlax @Hyperoptic @hyperoptic cannot start offering service to "smaller properties" soon enough. I understand their business model, but that doesn't mean that I don't miss their rock solid service every single day under "current service provider" (no names, no dog pile, but they know who they are)

• 
  Kunle Daniel Osinaike (@HlthCarePro) reported 14 minutes ago

  @Hyperoptic Why ask thatbi sent a private message if you had no intention of helping.Yours is the only company that provides ZERO help for when broadband goes down.I can no longer work from home as my mobile allowance is finished. Yours is truly a shockingly bad company.

• 
  Norman Lockley (@NormanLockley) reported 14 minutes ago

  Hey, @HyperopticCS I submitted a support query through my account on the Hyperoptic website over 2 weeks ago. No response/acknowledgement. Has that support channel been closed?

• 
  Vick Sharma (@vick_vish) reported 17 minutes ago

  @philippepolleux @Hyperoptic I never had Internet issues in my life like literally before I switched to #Hyperoptic its been 2 days my internet is down! In Westminster! 🙈 Just #appalling Mates coming over for the weekend. I'm ready for the banter & answering the laughable ISP I'm using to the fellas

• 
  Tom Salisbury (@tomgsalisbury) reported 18 minutes ago

  @Hyperoptic - No service since 1705 in SE17. Can you confirm you are aware of the outage and that you're working to resolve it?