Hyperoptic Outage Report in Peacehaven, East Sussex, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (73%)
• Wi-fi (16%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RG90 (@RamGam90) reported 3 minutes ago

  @Hyperoptic @HyperopticCS you’ve lost me as a client today. Unacceptable more than 24 hrs without service and support lines all shut down. No ETA, no response whatsoever for hours. As soon as live support is back, I’m cancelling my contract.

• 
  Davey Dave (@daveee852) reported 5 minutes ago

  @Hyperoptic @ChooseUK Dear Hyperotic, I got fired today because I missed an important meeting this morning due to the internet outage in NW9. You guys have ruined my life. I still got a mortgage to pay and two kids to raise. How will you compensate my loss?

• 
  Spursonly (@Livelifelovely) reported 8 minutes ago

  @Hyperoptic day 5 without internet connection. I have now received an email that says they cannot give me an update or estimated time. Didn’t offer any help or advice either. I’ve taken money out of my pocket and had to take holiday as I can’t wfh any longer

• 
  aeris daddy (@thekuntz69) reported 8 minutes ago from Barnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• 
  Vikash Jha (@0x564A) reported 11 minutes ago

  @Hyperoptic it takes around 30 minutes to speak to your customer service. You need to think about this

• 
  RG90 (@RamGam90) reported 13 minutes ago

  @HyperopticCS @ofcom the residents of Beaufort Park demand that @Hyperoptic be investigated for this issue. The lack of customer support is unheard of!

• 
  NDRJNR 🇬🇧🇯🇲🇮🇳 (@NdrJnr) reported 14 minutes ago

  @thekuntz69 @HyperopticCS @Hyperoptic The service we as Beaufort park residents are experiencing is down right shocking. An update pertaining to the issue needs to be reported sooner rather than later!

• 
  Isaac (@_youfoundisaac) reported 17 minutes ago

  Not @Hyperoptic @HyperopticCS ignoring messages and calls because their service is going to **** and have zero planning abilities in getting it fixed. Madness. At least be honest with customers and set expectations.

• 
  rebekah ford (@rebekahford) reported 18 minutes ago

  What the hell @virginmedia sw9 broadband down again in the same week!!! On and off all month. This is not on. Will be looking at @hyperoptic if you don’t fix this issue.

• 
  Dennis Runz (@dennisrunz) reported 23 minutes ago

  Hurry up @Hyperoptic. It’s been well over a year since installation in the building started and fibre cables still dangling off the wall. About to enter another broadband contract with another provider as it’ll probably never happen. Let’s see if @CommunityFibre can do it better.