Hyperoptic outages and service status in Peacehaven, England

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@subzee_) reported 5 minutes ago

  Hyperoptic is down 👍

• 
  Tracey Bird (@BirdTbird) reported 12 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 15 minutes ago

  @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

• 
  Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported 19 minutes ago

  @MoneySavingExp Been with @Hyperoptic for 7 years, loyal to a fault yet my charges go up every year while I see new customers only pay less than half for exactly same service. Appalling. There needs to be legislation to stop this inequity, deeply unfair & greedy. Complaining gets nowhere either

• 
  James Nicholls (@jamesjnicholls) reported 21 minutes ago

  @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

• 
  Marcelo Hidalgo (@mhmnat1) reported 21 minutes ago

  @Hyperoptic more than 8 hours of “maintenance” and still no service!!!😡😡😡

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 25 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  Stuart Hazeldine (@stuarthazeldine) reported 25 minutes ago

  @SanchoMagnifico @Hyperoptic I guess they’ll claim this is the 0.1%, but in 14 yrs of using TalkTalk copper wire broadband I never had an outage this long.

• 
  ravish (@rravilla24) reported 26 minutes ago

  @Hyperoptic Here’s a simple but firm X post you can use: @Hyperoptic broadband down since this morning. no update. No reply to email or chat, and your phone lines.This is unacceptable for a service I rely on for work. I need an urgent update, fix and info on compensation.

• 
  Motoke of Lagos (@Motoke_OG) reported 28 minutes ago

  Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.