Hyperoptic Outage Report in Peacehaven, East Sussex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Peacehaven, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christine
(@cbrown1230) reported
@HyperopticCS Just received a total nonsense Dm. All I need is a replacement box or an engineer visit & can’t understand why a decent company would take 5 days to arrange this. Your customer service & the actual service provide is truly awful and people should avoid @Hyperoptic at all costs
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Shan
(@Shan41617142) reported
@Hyperoptic I nominate #hyperoptic as the worst #internet provider in UK. #isp internet goes down for days (not hours) with no explanation.
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VANESSA BOYD
(@VANESSA74726971) reported
@Hyperoptic Hello - I just 49 minutes in a Hyperoptic queue for customer service billing. Due to cash flow issues asked for short payment deferral so can do work. Flatly refused due help received prior. Long standing and loyal customer. Unhelpful and callous customer service.
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bbinlonduan
(@bbinlonduan) reported
@Hyperoptic hi, can anyone help with my internet, waited in queue twice for a chat and it just keep disappearing, i also inbox @HyperopticCS but no one replied. Internet is very unstable lately
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Shan
(@Shan41617142) reported
@iamHilmiSamat @virginmedia @Hyperoptic Consider yourself lucky. If you’d signed up with #hyperoptic you would have internet go down for days with zero update.
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KaroGaming
(@KaroGamingg) reported
@JimboFromYT @SwagYoloBrehYT Increasing bitrate will just put more traffic on the network that's why it jumps to 100ms. My old provider (hyperoptic) let me have 2 diff wi-fi connections on my router, 1 for 2.4ghz and other for 5ghz (diff benefits to each one), it'd separate what your devices are connected to
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Shan
(@Shan41617142) reported
@ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.
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Carlie Beesley
(@Beesley1Carlie) reported
@olding80 @Hyperoptic Only went down once for us, this doesnt sound right and theres always someone to talk to🤨
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Christine
(@cbrown1230) reported
Anyone moving into a new home and thinking of taking the @Hyperoptic broadband on the promise of instant connection please don’t! It’s not true and there is absolutely no customer service. Five days no connection and no communication. Dreadful
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Shan
(@Shan41617142) reported
@HyperopticCS @Hyperoptic Look into what? You are fully aware you do not provide internet service that is reliable. Internet has been down for days!!!!