Hyperoptic

Hyperoptic Outage Report in Peacehaven, East Sussex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Peacehaven, East Sussex, England 02/24/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bunkchuckler Tom Cummins (@bunkchuckler) reported

    @HyperopticCS Has anyone else been trying to get an internet connection for 1 month from @Hyperoptic with no success. It appears disjointed with customer service passing to a non present IT department. Next steps anyone?

  • AndrejsFjodoro2 Andrejs Fjodorovs (@AndrejsFjodoro2) reported

    @Hyperoptic @HyperopticCS no connection for a week! In one of the most advanced cities of the world - unbelievable! They really take you back in time for at least 30 years, when internet was unstable and rare beast. I wouldn’t recommend Hyperoptic to the worst enemy. Avoid.

  • JitanEDM JitanEDM (@JitanEDM) reported

    @BusSafetyRep Provisioning should take all of about 5 minutes by the ISP. It’s literally just sending an address to your router and registering it to receive connection to the internet. I have no idea why hyperoptic have a network team that takes forever to do this.

  • demuDann Dann Parry (@demuDann) reported

    Absolutely fuming. First @Hyperoptic doesn't cancel my account after I switch to @CommunityFibre, and now they're asking for £180 just so I can cancel a service I haven't used in months after I was reassured by CF there would be no charge. to do this in a cost of living crisis..

  • PussiPetter PussiPetter (@PussiPetter) reported

    @NightmareModeGo It's gonna get stepped on and frayed if it's on the floor, I took an excess bit of floor cable cover from uni to cover where I couldn't avoid running it across the floor (hyperoptic plug HAD to go in the utility cupboard, was a pretty stupid place to put the router)

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    I’ve provided all the necessary informations every time I called. Talked to customer service over the phone and chat thrice but all the false promises. I can’t work from home due to this. Hope I kept back up virgin media plan. Never knew @HyperopticCS @Hyperoptic this bad.

  • HinisliD Dee (@HinisliD) reported

    @Hyperoptic your service is very bad! I had an outage at Beam Park Rainham last week for 2 days and today again! I contacted your provider and they said you guys are getting multiple calls from residents I think its time to switch providers as its disrupting me working from home

  • tomgsalisbury Tom Salisbury (@tomgsalisbury) reported

    @Hyperoptic - No service since 1705 in SE17. Can you confirm you are aware of the outage and that you're working to resolve it?

  • Roya1dor royaldor (@Roya1dor) reported

    @Hyperoptic can you at the very least activate my service after 8 days of installation? please?

  • PantsManUK Murray Crane 🌸 (@PantsManUK) reported

    @PyrionFlax @Hyperoptic @hyperoptic cannot start offering service to "smaller properties" soon enough. I understand their business model, but that doesn't mean that I don't miss their rock solid service every single day under "current service provider" (no names, no dog pile, but they know who they are)