Hyperoptic

Hyperoptic Outage Report in Peacehaven, East Sussex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Peacehaven, East Sussex, England 01/04/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • glitchcrab Simon Weald (@glitchcrab) reported

    @Hyperoptic @Daily_Express That's great, but the vast majority of us aren't able to get your service. I'd ditch BT in a heartbeat if I could.

  • charlesmartelfr ★彡 Charles Martel 732 彡★ (@charlesmartelfr) reported

    @HyperopticCS @rupechat @Hyperoptic Can't YOU contact the engineer yourselves so that your customer doesn't stay without internet for any more days???? You seriously need to review your processes! YOU should be pro active and contact the engineer and demand him why it's taking forever for him to leave notes!

  • teejay2g Dr Teej (@teejay2g) reported

    @Hyperoptic @TheSun @Hyperoptic may be cheap but their customer service is deplorable. Over 2 weeks and no feedback on when internet can be set up, just a load of nothing from offshored customer service reps who know nothing. All beware!

  • OliverDale16 Oliver Dale (@OliverDale16) reported

    @Hyperoptic internet is down (again).. told it will take until 29 March for an engineer to visit - completely unacceptable as 2 of us work from home and for the reasons explained to your customer service team … so I just drove past your van on my street? You need to sort this!

  • samm1610 Sameer Gupta (@samm1610) reported

    @Hyperoptic Hi, my internet is not working. Trying to reach customer support but not able to reach anyone. Please look into it urgently as my work is getting affected.

  • PACPAC316 HAIDER ABDULLAH (@PACPAC316) reported

    @Hyperoptic hi a simple task as placing a mature content filter as a parent has had Me on a call for 45 mins with me having to login to my iP address. This shouldn't be the case.raises the question of speed of safety! A simple check box on easy to UI !

  • kevtrav Kevin Chua (@kevtrav) reported

    @HyperopticCS @Hyperoptic To others: you’d be trading off service reliability for Hyperoptic’s marketing promise of “fast speed & low price”. Think again before signing up.

  • rupechat rupesh.eth (@rupechat) reported

    @HyperopticCS @Hyperoptic Of course - got home and it’s not working. Why is it so hard? YOUR engineer said it would take a week and you just don’t believe me? Why? Now it will be at least 7 days down.

  • alec_moffat Alec Moffat (@alec_moffat) reported

    @HyperopticCS @EyUpPete @Hyperoptic I already have a Nokia Beacon providing mesh coverage with my Nokia router. Will this solution offer any advantage?

  • samm1610 Sameer Gupta (@samm1610) reported

    @HyperopticCS @Hyperoptic I have sent the details via message. Look forward to your urgent help.