Hyperoptic Outage Report in Peacehaven, East Sussex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Peacehaven, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (70%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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David Hoyland 🔴⚪⚔️
(@bladesman83) reported
@PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...
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Shahaj
(@benootral) reported
@freetoswitch @Hyperoptic has the worst customer service ever, all they care about is money and it's been over two weeks and they still haven't solved my problem
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Bradley
(@brad_chilvers) reported
@Hyperoptic only had your service a week, already asking for money and I haven't had internet for 2 days.....
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Morgan wrighton
(@WrightonMorgan) reported
Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.
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Matthew Thompson
(@M_at) reported
Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic
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Claire Durrant 🇪🇺🇬🇧🏳️🌈
(@claire_durrant_) reported
@ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap
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Rashu Khanna
(@rashukhanna_i) reported
@Hyperoptic 15 days since we requested for activation, service is not live yet.
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Maybe: hannah montana
(@HannahAMont) reported
I can’t get internet installed until 21st June. This is a first world problem that stops me from finding out about all of your first world problems. On top of that, they want to do it when I’m on night shifts… so, not to be dramatic, but I really think @Hyperoptic want me dead.
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James Elson ⚔️🏴
(@jeblade) reported
@Hyperoptic absolutely shocking customer service. Been trying to send a router out for the last two weeks. But keeps getting stuck in the Hyperoptic "system"!!So told just keep waiting to see if one turns up. Tried to speak to a Supervisor but they haven't got time to speak to me
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Jennifer Riggins💙💛
(@jkriggins) reported
@Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up