Hyperoptic Outage Report in Peacehaven, East Sussex, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (10%)

4. 

   E-mail (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Pete Smith (@EyUpPete) reported 3 minutes ago

  After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic @HyperopticCS

• Andrew Moutrie (@AndrewMoutrie) reported 7 minutes ago

  @HyperopticCS Well another morning passes with zero response from hyperoptic. Whoever everyone passes the problem too either is incompetent, over worked or needs help. Hyperoptic continues to demonstrate organisation ineptitude and customer disrespect.

• RG (@RobG_91_) reported 10 minutes ago

  @Hyperoptic I have continuously tried reaching you to have your engineer remove his van from my driveway. My car is blocked in. I'm not a customer!!! It's been 3 hours. Your staff are unhelpful and quite frankly rude. A truly awful business!! Avoid at all costs.

• Lord Splashy (@lord_splashy) reported 10 minutes ago

  @Pepparami @Hyperoptic Nice big printout of them used for target practice - would that make me a bad person!

• Matt Hughes (@IAmAGiantMonkey) reported 10 minutes ago

  @Hyperoptic Oh, FWIW, we’ve emailed and phoned several times. No-one ever seems sure what’s going on and we never actually get any answers.

• Adrian Hon (@adrianhon) reported 12 minutes ago

  Thoughts on @Hyperoptic? That 900mbps up/down is very enticing! Is it as good as it sounds? Better than OpenReach fibre? Also: why is the monthly rolling contract *cheaper* than 12/24 month commitments?

• Mike P Williams (@Mike_P_Williams) reported 13 minutes ago

  @Hyperoptic Hi, my broadband has been down since 7pm last night, what the heck is going on? Please DM me.

• 𝙻𝚘𝚛𝚍 𝚂𝚑𝚊𝚡𝚡𝚢 𝙸𝙸𝙸 💀 (@LordShaxxy) reported 19 minutes ago

  @HyperopticCS @IAmAGiantMonkey He never told us there was any issues. Turns out I caught him driving back later on he didn’t knock on I chased him down to be told he’ll need to come back the next day. Maybe? I have no time slot and this is nothing official from Hyperoptic. Who am I letting in my house?!?!

• Andrew Moutrie (@AndrewMoutrie) reported 19 minutes ago

  @Hyperoptic great stated offering, take your money and do nothing. Rubbish customer service, if they respond can only pass it to someone else or say what they can’t do. Incompetence all over. Same thing first time we tried, no improvement in 2 years

• Eeezz (@Ezezeast) reported 20 minutes ago

  @Hyperoptic My internet is down ..