Hyperoptic

Hyperoptic Outage Report in Peacehaven, East Sussex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Peacehaven, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Peacehaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Peacehaven, East Sussex, England 03/21/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DrThunderdome "Doctor" Thunderdome (@DrThunderdome) reported

    @PyrionFlax @Hyperoptic And I'm guessing you also have to keep paying the same rates for the service you're supposed to be getting?

  • slightly76 SlightlyAskew (@slightly76) reported

    @robokarla @PyrionFlax @Hyperoptic Just kept complaining and getting engineers out. The engineers seem much more invested in solving the problems than the people on the phone so, so I think the key thing is to get an engineer stood in front of you

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Desborough9John @Hyperoptic These guys are the worst support, looks like they have only new people who have no clue what to report or log or do most of the time. I’m on day 18, engineer finally came yesterday and said someone had completely messed around with the wires in the central bit of the building.

  • robokarla karla 👁 (@robokarla) reported

    @slightly76 @PyrionFlax @Hyperoptic oh my god, i think this is our problem as well. how did you go about fixing it? i don't even know how we'd figure out whose wiring it is. currently typing this from my laptop with a 12 foot long ethernet cable running across the room because the wifi is just that bad

  • prashant041086 Prashant Mishra (@prashant041086) reported

    @Hyperoptic I work from home. I cant work without internet. Either I have to go to office which is 2 hours one way or loose 2 weeks of pay. And there is no way to get early appointment. This is reddiculous. Extra price+installation charge still wait for 2 weeks. Help appreciated

  • PantsManUK Murray Crane 🌸 (@PantsManUK) reported

    @PyrionFlax @Hyperoptic @hyperoptic cannot start offering service to "smaller properties" soon enough. I understand their business model, but that doesn't mean that I don't miss their rock solid service every single day under "current service provider" (no names, no dog pile, but they know who they are)

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    I’ve provided all the necessary informations every time I called. Talked to customer service over the phone and chat thrice but all the false promises. I can’t work from home due to this. Hope I kept back up virgin media plan. Never knew @HyperopticCS @Hyperoptic this bad.

  • ShiranuiDotA SlarkChamp (@ShiranuiDotA) reported

    @sheepsticked @PyrionFlax @Hyperoptic They keep cockteasing me by emailing that they're rolling out in my area, but never in my actual flat.

  • Paul_Convery Paul Convery (@Paul_Convery) reported

    @NigelThornton I suspect Hyperoptic may have the same problem with the final few metres of connection. Getting "wire" from the under-pavement chambers & ducts into flats and houses will probably mean surface mounting. Unless they can pull-through alongside the legacy telephone wire into homes.

  • robokarla karla 👁 (@robokarla) reported

    @PyrionFlax @Hyperoptic hang on what the heck is "signal noise ratio outage" because that sounds suspiciously like why our wifi has been randomly dropping these past few months in certain areas of the house. the answer i was given was "too many wifis" which sounds kinda like this??