KCOM outages and service status in Tower Hamlets, England

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tower Hamlets, England

The most recent KCOM outage reports came from the following cities: City of London, and London.

City	Problem Type	Report Time
City of London	Internet	5 days ago
London	Internet	14 days ago
London	Wi-fi	1 month ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Peacock (@neilmpeacock) reported 3 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Andy (@Andytlee2) reported 4 minutes ago

  @wakka80 @tottyhull I do know Kcom had a lot of work to do there regarding fibre, network improvements etc

• 
  hc (@indianasc0nes) reported 8 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

• 
  ItsJustJosh (@Craucoes) reported 10 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• 
  Richard Bradbury (@RichardMarkBrad) reported 10 minutes ago

  Do not renew your contract if you use @KCOM. The contract will continue anyway, but if you renew and then terminate the contract, you will be subject to draconian termination fees.

• 
  Andy Clark (@andyclark1973) reported 13 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

• 
  soph (@sophgamess) reported 15 minutes ago

  I just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise

• 
  AJ (@alanjury) reported 20 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  Andy (@andyrobertshull) reported 21 minutes ago from City of Kingston upon Hull, England

  @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!

• 
  Mark Newton (@ragandboneman) reported 22 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !