KCOM outages and service status in Windsor, England

Problems in the last 24 hours in Windsor, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Shaw (@s14awy) reported 3 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Paula Burnby (@BurnbyPaula) reported 4 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

• 
  Alan Hemingway (@alanacct) reported 4 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• 
  Trulea.kas (@ltruongyeg) reported 6 minutes ago

  Felix is this your exit strategy? When Kas community is down and KCom devs are grinding in bunkers to keep the Kas community going? To drag a prominent Kas leader and a top ranking nft project? (Not copy & paste, look a little harder). All by dwindling your slander in an important thread? Seek help and I wish you all the best doing so.

• 
  Steve Withill (@SteveWithill) reported 6 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  Tigerax (@TigeraxGG) reported 9 minutes ago

  **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

• 
  Steve Parker (@steviee_p) reported 9 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

• 
  Mike Horsfield (@MikeHorsfield1) reported 10 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Joseph daniel foster (@DanielDanny4755) reported 10 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Dan (@danjsansam) reported 14 minutes ago

  Kcom going down again early???