KCOM outages and service status in Windsor, England

Problems in the last 24 hours in Windsor, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Covell (@MikeCovell) reported 7 minutes ago

  Anyone else having intermittent signal with their kcom?

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 7 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  Mihu Nowak (@Mihu_Nowak) reported 8 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

• 
  Chris Shaw (@s14awy) reported 11 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  HullCamGuy (@HullCamGuy) reported 15 minutes ago

  @angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

• 
  Baz Cooper (@bazdjcooper) reported 16 minutes ago

  Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.

• 
  Jordan Tyson (@jordantyson92) reported 17 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  zigzagtoes (@zigzagtoes) reported 17 minutes ago

  @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

• 
  Neil Peacock (@neilmpeacock) reported 18 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  lee opie (@leemelonopie) reported 20 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull