KCOM outages and service status in Windsor, England

Problems in the last 24 hours in Windsor, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Windsor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Evans (@davy_lad) reported 3 minutes ago

  @leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for

• 
  tils🧡🖤 (@T1LLYYYYY_) reported 3 minutes ago

  love kcom going down every 2-3 business days

• 
  Les (@MartinTwigs68) reported 5 minutes ago

  My kcom internet is down again

• 
  Peter Brady (@peternb70) reported 7 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• 
  Chris Shaw (@s14awy) reported 8 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Merlot&Shiraz (@Merlot1109) reported 11 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 17 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Jordan Tyson (@jordantyson92) reported 17 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  Steve Withill (@SteveWithill) reported 17 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  lee opie (@leemelonopie) reported 20 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull