KCOM Outage Report in Washington, Sunderland, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (16%)
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Wi-fi (15%)
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Phone (4%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent KCOM outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Atkinson
(@Danbo) reported
@WestfieldCott @KCOMhome On the whole, this isn't a bad idea, but the downside applies those restrictions to every device in your home. Unless Kcom provide the ability to control this per-device (and AFAIK, they don't) then it's very much a nuclear option.
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00000000000007777
(@okayjyy) reported
Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka
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Joanne Hudgell
(@jo_hudgell) reported
No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?
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John Copley
(@johncopleyhull) reported
@KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!
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Keith and Away
(@aleoli2007) reported
@MartinSLewis Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly
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James Drewery
(@JimmyDHCAFC) reported
Have KCOM ever heard of customer service!
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Timothy Saxby
(@TimxSaxby) reported
Is anyone else KCOM internet down tonight?
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Lisa Whitton 💙
(@whittonlm) reported
Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!
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Steve Trafford
(@steventraff83) reported
@TruthTalkingMav It’s become principal with me now twice I’ve tried to buy the cheaper tickets for the games at Kcom for the website to tell me they’re sold out and had to buy more expensive tickets, the whole ticket situation has been terrible it’s just typical RL shooting itself in the foot
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Bricknell Brewery
(@BricknellBeers) reported
@WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.