KCOM outages and service status in Trowbridge, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  hc (@indianasc0nes) reported 1 minute ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

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  Nick (@ChelseaNick25) reported 2 minutes ago

  @KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.

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  Jeanflambé 🇪🇺 (@jongibbins) reported 3 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

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  D🅰️z (@JellyTotPixel) reported 7 minutes ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

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  Kris Bean (@kkrrbb76) reported 13 minutes ago

  @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

• 
  Paul Reavley (@reavo81) reported 14 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…

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  Mike Covell (@MikeCovell) reported 17 minutes ago

  Anyone else having intermittent signal with their kcom?

• 
  TRUTHS ALWAYS (@cybertruckSly) reported 17 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

• 
  Michael (@MikeeP1981) reported 22 minutes ago

  @KCOMhome issues hu89 area net been on n off red light router , saw kcom vans around d earlier but left since went off

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  AJ (@alanjury) reported 23 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.