KCOM outages and service status in Trowbridge, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Scott Bradley (@Bradley1Scott) reported 4 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

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  Chris Shaw (@s14awy) reported 6 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Sam Reed (@tehreedy) reported 9 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 15 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  Paul Reavley (@reavo81) reported 15 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…

• 
  Paula Burnby (@BurnbyPaula) reported 16 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

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  Steve Parker (@steviee_p) reported 22 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

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  Les (@MartinTwigs68) reported 22 minutes ago

  My kcom internet is down again

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  Jon Kirby (@JonKirby1974) reported 23 minutes ago

  How much of hull is affected by the kcom being down?

• 
  Ben (@BenGardner44) reported 24 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome