KCOM

KCOM Outage Report in Trowbridge, Wiltshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Trowbridge, Wiltshire, England 12/22/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • railton42 CHRIS RAILTON (@railton42) reported

    @bbcburnsy morning David, on behalf of many residents on Victoria Dock, would it be possible for your team to contact Kcom, and ask the “men in suits” why we still haven’t got a Landline, been down since Boxing Day! Absolutely vital for some! Ta!

  • KCOMhome KCOM (@KCOMhome) reported

    @JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.

  • mikebowman999 Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

  • orangarnold Hannah (@orangarnold) reported

    @AAEmmerson @miss_s_b I'm with KCOM (living in Hull problems) but have been mildly curious

  • foxxfir FirTreeFox (@foxxfir) reported

    Wtf is wrong with my internet @kcom

  • PeteBeaumont8 Pete Beaumont (@PeteBeaumont8) reported

    @Damo17hullfc Shocker you chose Kcom it’s not a bad stadium but it’s not the best. And Donny wow not at all.

  • FabledGold J Carney (@FabledGold) reported

    @dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.

  • Ace247 Jack Hammer... 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ace247) reported

    @KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome

  • KCOMcare KCOM Care (@KCOMcare) reported

    @MrsMags_C @CooperativeBank This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • royalhotelbrid Royal Bridlington (@royalhotelbrid) reported

    "@kcom is there a problem with your website ..been trying to get on there for last hour"