KCOM

KCOM Outage Report in Trowbridge, Wiltshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Trowbridge, Wiltshire, England 03/13/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisJa53783666 Chris Jackson (@ChrisJa53783666) reported

    @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

  • ric_ako Ricako (@ric_ako) reported

    @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

  • s14awy Chris Shaw (@s14awy) reported

    @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

  • TigeraxGG Tigerax (@TigeraxGG) reported

    Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

  • Bradley1Scott Scott Bradley (@Bradley1Scott) reported

    @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

  • s14awy Chris Shaw (@s14awy) reported

    @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

  • sonder_star Mx. Star (@sonder_star) reported

    why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

  • ChrisJa53783666 Chris Jackson (@ChrisJa53783666) reported

    @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

  • neilmpeacock Neil Peacock (@neilmpeacock) reported

    @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

  • MyMSPDay David (@MyMSPDay) reported

    KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.