KCOM

KCOM Outage Report in Trowbridge, Wiltshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Trowbridge, Wiltshire, England 02/17/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • felinefromspace Spacecat (@felinefromspace) reported

    Has #Kcom gone down for anyone else? @KCOMcare

  • funky_nelli funky nelli (@funky_nelli) reported

    To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better

  • pastystone julie coates (@pastystone) reported

    @KCOMcare No service and been cut off three times now... got down to position 6 from 19! Is Kcom intranet down 🥲

  • AndrewAbbey CODED1982 (@AndrewAbbey) reported

    @_KCHome Connection to the internet is continually dropping out. Are there issues currently?

  • Jahmez_HKR James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • jacobsinskidby Steve Jacobs (@jacobsinskidby) reported

    @Snootsworth Lots of people seem to have problems. Mine was fine (but I am on Kcom Lightstream which was recently judged as fasted in Europe. Only available in East Yorkshire I'm afraid chums.

  • JoshLongden1997 Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • raypurchase69 Cal (@raypurchase69) reported

    Support Chris Kendall speaking out about the online abuse he receives as a Super league referee. There really is no place for it, which is why I can't wait to get back to the KCOM to call him a spineless bastard in person.

  • GrahamCannon Graham Cannon 🎗️ (@GrahamCannon) reported

    @pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?

  • wilko1990 danny wilkinson (@wilko1990) reported

    @andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.