KCOM outages and service status in Trowbridge, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 9 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  KCOM (@KCOMhome) reported 9 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  Bean. 🍇 (@HLJOHNO) reported 12 minutes ago

  DAMN IT KCOM

• 
  WanderingSocialist (@RightHater) reported 15 minutes ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

• 
  Lord of Sugar 💖🪄 (@lordsugar01) reported 15 minutes ago

  @cb_doge This is massive for Starlink and the UK’s rural communities. Ofcom officially recognising it as a legitimate broadband solution under the 10 Mbps USO rules changes the game. No more forcing people in hard-to-reach areas to wait endlessly for BT or KCOM when Starlink is already delivering reliable connectivity. Fewer premises now qualify for subsidised connections because Starlink is stepping us, that’s real progress. Innovation actually solving problems instead of endless bureaucracy. Well done to the team pushing this forward. Who else sees Starlink transforming connectivity in underserved regions like this? 🇬🇧🚀💖🪄

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 16 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  hc (@indianasc0nes) reported 18 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

• 
  Kermit Sama (@RileyAsari) reported 25 minutes ago

  @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

• 
  Andrew Ross (@Andy_Ross1962) reported 27 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  Jon Kirby (@JonKirby1974) reported 28 minutes ago

  How much of hull is affected by the kcom being down?