KCOM outages and service status in Torquay, England

Problems in the last 24 hours in Torquay, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Merlot&Shiraz (@Merlot1109) reported 5 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Ryan Beeley (@RazzaB3) reported 9 minutes ago

  @KCOMhome is kcom down can't get online and same for some friends around east hull

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 11 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  Mark Newton (@ragandboneman) reported 11 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  Chris Davis (@CornHoleDavis) reported 11 minutes ago

  The @The1904Club is a good listen but @bbcburnsy can you get Kcom to come down and sort your internet out? You're massively delayed and your voice keeps dropping out.

• 
  TRUTHS ALWAYS (@cybertruckSly) reported 13 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

• 
  Chris Shaw (@s14awy) reported 16 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Viking Photography York (@vikingphotoyork) reported 16 minutes ago

  @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

• 
  ItsJustJosh (@Craucoes) reported 18 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 21 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...