KCOM

KCOM Outage Report in Torquay, Borough of Torbay, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Torquay, Borough of Torbay, England 02/02/2026 23:40

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • theLeosRL (Marty) New Era 23 #uptheleopards (@theLeosRL) reported

    @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

  • T1LLYYYYY_ tils🧡🖤 (@T1LLYYYYY_) reported

    love kcom going down every 2-3 business days

  • alanjury AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

  • RileyAsari Kermit Sama (@RileyAsari) reported

    Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day

  • Pivotless evie 🌗 (@Pivotless) reported

    it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

  • BurnbyPaula Paula Burnby (@BurnbyPaula) reported

    @jobrady68 @KCOMhome Appalling service from Kcom

  • butchsekab Rosemary Pearman nee Bakes (@butchsekab) reported

    @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

  • Droid_1989 Richard (@Droid_1989) reported

    That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

  • HullCamGuy HullCamGuy (@HullCamGuy) reported

    @angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

  • jezrileyfrench Jez riley french (@jezrileyfrench) reported

    @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.