KCOM Outage Report in Torquay, Borough of Torbay, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Torquay, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (64%)
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Total Blackout (19%)
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Wi-fi (14%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Laurence Howe
(@Laurenc53826262) reported
@CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2
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Rach
(@dinkyrach) reported
@CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris
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Catseye
(@gtdpda) reported
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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KCOM Care
(@KCOMcare) reported
@nicknottz @KCOMhome Hi KCOM does not prevent any other ISP from providing service in the city as we are not legally allowed to do so Thanks Sean
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The Co-operative Bank UK
(@CooperativeBank) reported
@Kevrich12 Hi Kevrich, I'm sorry you haven't been able to log in. I can assure you, all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
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The Co-operative Bank UK
(@CooperativeBank) reported
@AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2
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smile UK
(@bankwithsmile) reported
@MrsQuantrill Hi. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites. Unfortunately as this isn't an issue with our systems or suppliers we don't have any control of when it will be resolved. - Jack
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Ofcom
(@Ofcom) reported
@Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.