KCOM

KCOM Outage Report in Torquay, Borough of Torbay, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Torquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Torquay, Borough of Torbay, England 01/29/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KaneFulton Kane Fulton (@KaneFulton) reported

    @stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.

  • mattpoulton Matt Poulton (@mattpoulton) reported

    @KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?

  • orangarnold Hannah (@orangarnold) reported

    @AAEmmerson @miss_s_b I'm with KCOM (living in Hull problems) but have been mildly curious

  • FabledGold J Carney (@FabledGold) reported

    @dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.

  • davelee1968 Dave Lee (@davelee1968) reported

    Been trying to download a 6.5GB file since 8:30 this morning. The connection to the internet has dropped out about 9 or 10 times. KCom service has been very erratic and shite for several weeks now and it’s actively ******* up my work.

  • ytevo79 Psygnosevo (@ytevo79) reported

    @FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs

  • Mikerz_44 Michael Reed (@Mikerz_44) reported

    FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom

  • ceeing42 CI🇪🇺👍 (@ceeing42) reported

    @Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.

  • davelee1968 Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.

  • Ofcom Ofcom (@Ofcom) reported

    @domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.