KCOM outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hoggard (@davidhoggard64) reported 7 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

• 
  Chris Shaw (@s14awy) reported 11 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  mark dawson (@dogster24) reported 12 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• 
  hc (@indianasc0nes) reported 13 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• 
  KCOM (@KCOMhome) reported 13 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

• 
  Peter Brady (@peternb70) reported 14 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• 
  AJ (@alanjury) reported 17 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported 18 minutes ago

  @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

• 
  Ashley 🔶 (@itzashley06x) reported 20 minutes ago

  Never mind, it’s KCOM doing maintenance work 🙄

• 
  Tony Roe P/F 🐯 (@RomeoOscarEcho) reported 23 minutes ago

  @PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.