KCOM outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Kermit Sama (@RileyAsari) reported 3 seconds ago

  @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

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  Luke Bedford (@lukebed79) reported 21 seconds ago

  @ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper

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  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 3 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

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  Nathan Spencer (@_Nathan_Spencer) reported 5 minutes ago

  Love it when kcom goes down mid fifa game

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  Steve Parker (@steviee_p) reported 6 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

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  Albert  (@albertj485) reported 7 minutes ago

  @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

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  ItsJustJosh (@Craucoes) reported 12 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

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  Chris Jackson (@ChrisJa53783666) reported 17 minutes ago

  @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

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  Sam Reed (@tehreedy) reported 20 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

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  JillHB (@jill_hb) reported 20 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.