KCOM outages and service status in Stratford, England

Problems in the last 24 hours in Stratford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Shaw (@s14awy) reported 5 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Jon Kirby (@JonKirby1974) reported 7 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 7 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  ItsJustJosh (@Craucoes) reported 10 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• 
  Scott Bradley (@Bradley1Scott) reported 12 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• 
  Jane Marshall (@JaneParshally) reported 13 minutes ago

  @HullDockster @Lisajay75868287 Makes no sense, unless you consider the police are working to a central agenda? This demo should have been cancelled on Health and safety grounds because of the major sporting event at the KCom today. March from Three Tuns down Anlaby Road - they're ***************.

• 
  Mark Adams (@A96740Adams) reported 14 minutes ago

  @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

• 
  Scott Bradley (@Bradley1Scott) reported 15 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Joseph daniel foster (@DanielDanny4755) reported 21 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Mel Brooker 🐝 (@MelJBroo) reported 22 minutes ago

  @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!