KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 01/22/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Elwick70 Bryan Elwick (@Elwick70) reported

    @GreatBr48769413 They were never part of the GPO, hence their own cream boxes rather than red. There were a few towns up and down the country who opted to run their own systems. All but Hull ended up joining the national network. Even today, there are no BT lines in Hull. It’s all KCOM

  • MyKayThoughts Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • izzxoxoxo izzy 🍒 (@izzxoxoxo) reported

    dear Kcom. i'm sick of paying £50 a month for **** internet . Thanks

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • petetheblue pete dennison (@petetheblue) reported

    @markcass13 @fishface58 Yes and the clubs were told of the rules about letting fans back. I’m pissed off wearing mine at the KCOM last week. But I don’t just think about myself , the stewards were poor and the rfl should look into why blatant disregard was evident.

  • _falky James Falkingham (@_falky) reported

    @Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here

  • aeroplanejacko AEROPLANE JA(C)KO⚫️🟠 (@aeroplanejacko) reported

    @PhilRudderforth @TomButl55445942 I rant at the telly far too regularly Deaths , hospitalisation is evidently down Oh And we must be allowed to get back in the Kcom Open up I say

  • Coder_Go sam (@Coder_Go) reported

    @RoryMaybe @Morgarine Yeah mine is in KCOM stadium so 10 minute drive at worst.

  • slowcrushh Jamie (@slowcrushh) reported

    Pay £44 a month to KCOM and it doesn't work. Am ready to take up arms to achieve broadband communism.

  • daryldixon716 Daryl Dixon (@daryldixon716) reported

    @GreatBr48769413 @Elwick70 They have had their own telephone system since early 1900’s, and now it’s part of KCOM.. quite a few examples of the Cream boxes still exist, they were also the uk first fully digital network, which started 1989!