KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 11/17/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • sci_twit 👁SCI👁 (@sci_twit) reported

    <SCI>watch ~ KCOM are monitoring their broadband service.

  • adamknives 𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑 (@adamknives) reported

    The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • GrahamCannon Graham Cannon 🎗️ (@GrahamCannon) reported

    @pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

  • DarrenDalby Darren Dalby (@DarrenDalby) reported

    @CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance

  • jacobsinskidby Steve Jacobs (@jacobsinskidby) reported

    @Snootsworth Lots of people seem to have problems. Mine was fine (but I am on Kcom Lightstream which was recently judged as fasted in Europe. Only available in East Yorkshire I'm afraid chums.

  • lukeOT92 Luke (P)JF 🎗 (@lukeOT92) reported

    @JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM

  • ASTART3ED daphne | cat girl (@ASTART3ED) reported

    UGH DAMN IT I HAFVE TO WTZAHC KCOM AFTE RI DONT UNDERSTAND WDYKM MC WENFDY HYUH YENA AND YUNA TRENDING UHG

  • millsydj pete mills (@millsydj) reported

    @Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.