KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 03/17/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

  • KCOMhome KCOM (@KCOMhome) reported

    @OkayIshh_FB Afternoon Are you connecting through a VPN? or direct to the KCOM network?

  • Skipins Lee Partington (@Skipins) reported

    @NicoGrindley @CaptainEef @BlizzardCSEU_EN Same issue, KCOM in Hull. Spoke to them last night and they stated it was blizzard server side issue. Weirdly two neighbours next door to me with KCOM have no connection issues to Battlenet at all so I've got no clue...😑

  • D_Atkin David Atkin (@D_Atkin) reported

    If you're in Hull and having issues accessing certain websites, it's a KCOM DNS issue. KCOM currently have engineers working on the problem. #hull #internet #kcom

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV All the down was dug up to fit KCOM and the town has had problems tv ever since? I play for local bowls team and ask team members if trouble tv and yes they all have all over withernsea. People have bought tv's then find signal breaks up wether it's Freeview, freesat or any

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    Kcom is down again looool actual joke of a service

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. All the mcr shall be coming out of my life.

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever