KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 11/15/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • 1985Tricky Ricky Wamsley (@1985Tricky) reported

    @KCOMhome Working from home just isn't an option when you move properties and can't get an installation date for a simple connection. 3 weeks, still waiting and poor communication/excuses from KCOM. My presence at the inlaws to have Internet connection for work is wearing thin. Very Poor!

  • andyrobertshull (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

  • iamjon19 Jon D (@iamjon19) reported

    @ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I know its in the series so now I…. Whilst I'm being mad at kcom can I help fml.

  • judson_ian Ian Judson M.A. (@judson_ian) reported

    @bbcburnsy let's of course not forget, @hullfcofficial fans will be back in the KCOM Stadium tonight and @hullkrofficial fans will be able to support their team as well, rugby league of course being the main sport in Hull

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • petetheblue pete dennison (@petetheblue) reported

    @markcass13 @fishface58 Yes and the clubs were told of the rules about letting fans back. I’m pissed off wearing mine at the KCOM last week. But I don’t just think about myself , the stewards were poor and the rfl should look into why blatant disregard was evident.

  • petercorbett27 peter corbett (@petercorbett27) reported

    @boulevardgadgie @CTRLFC Our council won't put up funding to build a stadium. Yours put in £42mill to build Kcom. We only got a £25mill grant to try and rebuild Cas itself, nevermind a stadium. It would be nice to get someone on board with a **** load of money who owns a construction firm.

  • TwiztOfFate Twizt (@TwiztOfFate) reported

    @GreenRob84 @TonyKhan I just can’t wait for him to rock up to the KCOM and get showered in “aew is ****” chants

  • petetheblue pete dennison (@petetheblue) reported

    @Rod_Studd Was at the KCOM last Monday, face masks worn or no entry. Out of the 4,000 Leeds fans maybe two dozen. More worrying then the kits Rod. Poor showing by Leeds fans.