KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/24/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeOT92 Luke (P)JF 🎗 (@lukeOT92) reported

    @JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM

  • sci_twit 👁SCI👁 (@sci_twit) reported

    <SCI>watch ~ KCOM are monitoring their broadband service.

  • adamknives 𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑 (@adamknives) reported

    The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection

  • jacobsinskidby Steve Jacobs (@jacobsinskidby) reported

    @Snootsworth Lots of people seem to have problems. Mine was fine (but I am on Kcom Lightstream which was recently judged as fasted in Europe. Only available in East Yorkshire I'm afraid chums.

  • adamjennison Adam Jennison (@adamjennison) reported

    Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.

  • leedolman9 LeeDolman 🇬🇧 (@leedolman9) reported

    @lukeOT92 @VAVEL @VAVEL_EFL Camera angles (especially at the KCom) are shocking. The commentary would be better if he knew when to shut up and he could pronounce his Th’s. Value for money poor too compared with Sky Sports, where for £9.99 you can have unlimited access to all sports for 24 hours.

  • JedOXOCube jed (@JedOXOCube) reported

    @lukeOT92 @VAVEL @VAVEL_EFL I follow is awful especially at the kcom , the camera position is almost birds eye view, no artificial crowd noises either, it seems every game is a friendly these days, for a tenner per game it seems very amateurish

  • DarrenDalby Darren Dalby (@DarrenDalby) reported

    @CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance

  • NicolajayneLaws Nicola jayne Lawson (@NicolajayneLaws) reported

    @JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.

  • BrickYmY Brick (@BrickYmY) reported

    @Aromaa__ If I get this job I’m down, get us on the KCOM up at Hull