KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 03/01/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_a_tye Chris Tye (@chris_a_tye) reported

    What’s with the pitch at the KCom? I hope this finally puts to bed the old ‘Rugby ruins the pitch’ myth. It!s the worst I’ve ever seen it.

  • Matthew_Langham Matthew Langham (@Matthew_Langham) reported

    Interesting to see what role the pitch plays in this game. Never seen it so bad at the KCOM #hcafc

  • Steve09425095 Steve (@Steve09425095) reported

    @terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @tigerjools60 Wouldn’t be so bad if I was at the KCOM and I could see the game in front of me. We’re still banned.

  • carolwright_ carol (@carolwright_) reported

    My ******* wifi is down again, kcom take the piss

  • TB1777 Tom Broadley (@TB1777) reported

    @RobOz73 @HullTransfers Never beat us at the kcom 😜

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.

  • MyPersona123 Bryan MyPersona123 (@MyPersona123) reported

    @NorthLincsCNews I'm not happy that you are allowing KCOM into North Lincs to dig up service strips to lay FTTP when @ofcom don't recognise them as a major ISP in England and their packages are expensive and they don't offer an easy switching process like all other ISPs do. Why ?

  • timwilkinson__ Tim-in- Sutton-Hull (@timwilkinson__) reported

    @Frenchdog13 You should see the KCom it’s awful 😞

  • TigerDor TigerDor 💙 (@TigerDor) reported

    @HullCityAFCAus Me too. Poor penalties tonight. Pitch worst I’ve ever seen at KCOM. Hope we don’t regret not bringing in a striker!