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KCOM

KCOM outages and service status in Stoke-on-Trent, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MFIJake
    Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported

    @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

  • HullMichelle75
    MotherOfFestiveDragons ๐Ÿ๐Ÿ‘ฉ๐Ÿผโ€๐ŸŽ“๐Ÿ‡ช๐Ÿ‡บ๐Ÿฆ– (@HullMichelle75) reported

    @JanPurling Oh Jan ๐Ÿ˜” Hope you feel better soon. Someone tweeted about KCOM earlier and said itโ€™s going to be down a couple of days ๐Ÿ˜ฏ x

  • HLJOHNO
    Bean. ๐Ÿ‡ (@HLJOHNO) reported

    DAMN IT KCOM

  • t__and__p
    Tosh&Piffle (@t__and__p) reported

    @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

  • Andy_Ross1962
    Andrew Ross (@Andy_Ross1962) reported

    @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

  • vixielou1972
    VixieP #nhsblueheart๐Ÿ’™๐Ÿ‡บ๐Ÿ‡ฆ (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I donโ€™t even bother switching Wi-Fi on my @ee phone I just use my data ๐Ÿ™„

  • AdmiralAtomicTV
    Admiral Atomic (@AdmiralAtomicTV) reported

    @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom

  • blacklab115
    Amber (@blacklab115) reported

    @kcom our lightstream is terrible get it sorted please

  • mrhuggy
    MrHuggy (@mrhuggy) reported

    @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

  • indianasc0nes
    hc (@indianasc0nes) reported

    @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and itโ€™s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone Iโ€™ve spoke to. Service is **** and they take weeks to repair issues