KCOM Outage Report in Stoke-on-Trent, England

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (58%)
• Wi-fi (26%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Foster 🎗 (@Fozzie040388) reported 7 minutes ago

  Do @KCOMhome turn down everyone's Internet speed on a night about 8pm or is it just us? Swear it happens every night. #KCom #crapservice

• 
  Neil Barker (@NeilDBarker) reported 10 minutes ago

  @toriiikane @KCOMcare Still having issues here in HU7, our router seems to me remotely rebooting itself for the past 2 hours though it's meant to be getting checked by KCom just waiting for a reply back.

• 
  KCOM Care (@KCOMcare) reported 13 minutes ago

  On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)

• 
  ⚽WAM™ (@mellors30) reported 14 minutes ago

  @lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon

• 
  Torrrrri 🦈 (@toriiikane) reported 17 minutes ago

  I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

• 
  Nigel Alexander (@NigelAl72456531) reported 19 minutes ago

  @mattdeanbbc Poor display today Matt. The midfield lacked energy. KCOM pitch not at its best today but no excuse.Time to freshen things up for the trip to the Seasiders.

• 
  Jacob Hodgson (@JacobHodgson01) reported 19 minutes ago

  @KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?

• 
  Mikee (@MikeeP1981) reported 21 minutes ago

  My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom

• 
  🍳 (@Ayub_1088) reported 24 minutes ago

  @cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?

• 
  Kev (@kev_harker) reported 28 minutes ago

  @leestelfox @LondonFaithful @KentWomble Groundman at the KCOM a couple of years ago came out and stated that football did more damage to the pitch then RL did,