KCOM

KCOM Outage Report in Stoke-on-Trent, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 01/13/2026 22:00

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JanHCAFC Jan Holmes 🎗 (@JanHCAFC) reported

    @wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.

  • CityView1904 Jarvo (@CityView1904) reported

    @samluke88 @SkintDad @KCOMhome Down south we had Virgin media 200mb, TV with sky sports etc and a telephone line for £45. Up here it’s KCOM at £46 just for broadband. It’s reliable enough but prices are a bit of a joke!

  • 128smith Michael (@128smith) reported

    @SkintDad Better pies at half time if you support FC. Much less bad language at the Kcom without a doubt and you get to buy a pattie buttie on the way home from Dundee. Mind made up yet?

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @Crackers_HKR Pretty poor. I feel like though I’m at the KCom and FC are playing. Atmosphere non existent.

  • Hulllos1 Hulllos (@Hulllos1) reported

    @SkintDad @KCOMhome You do have a choice, I moved my KC fibre from KCOM to @purebroadband and pay £25 a month, much cheaper for the same service!

  • TwiztOfFate Twizt (@TwiztOfFate) reported

    @GreenRob84 @TonyKhan I just can’t wait for him to rock up to the KCOM and get showered in “aew is ****” chants

  • Danger_Bri Brian Johnson (@Danger_Bri) reported

    @RobOz73 @SkintDad @KCOMhome There was a government White Paper published showing that KCOM have always offered use of their network at the same or similar rate to competitors as BT. The difference is population non of the other companies wanted to come in at that rate. 1/2

  • Stephencox1965 Stephen (@Stephencox1965) reported

    @nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS

  • bengillam Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported

    @WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number

  • Matty2503_YT Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!