KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/07/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • toria_1982 Victoria L Wilson (@toria_1982) reported

    @KCOMhome is kcom down? Suddenly got no service 10mins ago

  • HarryJeffrey7 Harry (@HarryJeffrey7) reported

    @johnnyddavidson never thought i’d have to see my club get humiliated years ago on a screen in a stand of the KCOM

  • bennyboy599 Ben 🎗 (@bennyboy599) reported

    @AndyMedcalf @F1Gollum Not for a long time, and to be honest I can’t even remember the outcome now. Surely though as we’re using KCOM equipment throughout, and speeds are dreadful even sat next to the router, they should at least be able to suggest a solution

  • anngodden Ann Godden (@anngodden) reported

    @SolHughesWriter Well, never criticise the 3 Hull MPs for the same thing, because we have a monopoly provider in KCOM.

  • RFCJoeJ Joe🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RFCJoeJ) reported

    @TheKcomEra So you find the beat photo of the KcOm and the worst of the mad stad

  • _lukebrownz Qfiddy (@_lukebrownz) reported

    @sam_welburn @Begbieeee @KCOMhome I assume you’re not on KCOM so I propose we switch homes for a week. Therefore experiencing each other’s broadband service. Then we can come to an actual conclusion.

  • NKBTN Mr E. Mann (@NKBTN) reported

    "All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.

  • davidmanfredi11 DM (@davidmanfredi11) reported

    The Kcom stadium has never witnessed a game of rugby league like this!!! #superleaguegrandfinal

  • Steve09425095 Steve (@Steve09425095) reported

    @KCOMhome your expanding adding more to an already over congested network you can't even keep Hull up and running and now you want to expand GREED AND NOTHING MORE dispicable company you are kcom discusting

  • newonivek Kevin Owen (@newonivek) reported

    @G79Rumi @Plusnet Don’t bank on a resolution even if they do finally respond. Cant wait for KCOM to roll out in my area. Plusnet has gone downhill of late despite what they advertise!