KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 11/20/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanAvis8 Jonathan Avis (@JonathanAvis8) reported

    I never been to Hull but these photos of the KCom will do #CAFC

  • carolwright_ carol (@carolwright_) reported

    Kcom is honestly the biggest bag of **** known to man

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • orangarnold Hannah (@orangarnold) reported

    @dianapwallis There's the other issue of those who don't drive? It seems unfair that they are really restricting things like this. I did hear rumours of the KCOM in West Park being used

  • WiteWulf Gary Parker (@WiteWulf) reported

    @graemefowler Well, a combination of duty to supply and the Universal Service Obligation that BT and KCOM have signed up to.

  • Lynxii Lynxi (@Lynxii) reported

    @KCOMhome KCOM down? Anyone else having issues?

  • Djt4251 Djt425 (@Djt4251) reported

    @HullCity @gavinwhyte8 I'm a hull city fan from Washington state USA. Anywho once covid is over so never but it would be nice to have a trip to the KCOM

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom