KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 02/23/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewAbbey CODED1982 (@AndrewAbbey) reported

    @_KCHome Connection to the internet is continually dropping out. Are there issues currently?

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living ag my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • adrianludlam Adrian Ludlam (@adrianludlam) reported

    @EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!

  • BrickYmY Brick (@BrickYmY) reported

    @Aromaa__ If I get this job I’m down, get us on the KCOM up at Hull

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living at my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • hull_libraries Hull Libraries (@hull_libraries) reported

    @ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.

  • lloydyyyyj Lloyd Jackson (@lloydyyyyj) reported

    @SkintDad @bt_uk @KCOMhome People seem to have either no issues, or no end of issues with KCOM. Ours was good at first but over time it has slowed significantly, and that’s a similar experience to most of my friends and family.

  • Jordan_Coles 🎗🐯Jordan Coles🐯🎗 (@Jordan_Coles) reported

    @DavidMeyler @HullCityStats @HullCity I remember Wally from when I worked the players lounge and some of the other bars at the KCOM. Never got to have many conversations with him, but he was always so courteous and polite, seems like a really tip bloke.

  • jawsofdeathdjn angryman3 (@jawsofdeathdjn) reported

    @JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI yeh im gonna ring 1st thing in morning, i think its my router the 5g light is on but the 5g network doesnt show on any of my devices, the 2.4 one is what ive been using, im paying 45 bar a month for it aswell, yeah if you look up kcom internet mate you will see how shite it is