KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/23/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • BanisterMillie millie (@BanisterMillie) reported

    i’m gonna kill whoever made the decision that hull had to be the anomaly and FORCE US TO USE KCOM EVEN THO ITS ******* **** ITS SO BAD IM GONNA FUSJSKAOSUSNGBAKAOgsall

  • SueHodg78985334 Sue Hodgson (@SueHodg78985334) reported

    @falamgir @KCOMhome What you asking me for? Try KCOM but go through with the process this time . You don't like the bad press well tough. You're full of excuses sort it out with KCOM! Castle Grange doesn't want your product !

  • litenheat69 Chris Holwell (@litenheat69) reported

    @peter_levy Connexion, the council, Ofgem and SDG Group don't care I've contacted all of them and they don't want to know. Nothing on consultations with residents and flying under the telecoms act. Kcom are as bad for not allowing reasonable access. Best of luck sticking them up in our area

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • Anthony74349435 Anthony (@Anthony74349435) reported

    @KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!

  • Mickey___J Mickey J (@Mickey___J) reported

    @StavrosFC Is it worth going on it….??? Kcom having my pants down every month

  • stormy_uk stormyuk (@stormy_uk) reported

    @paulnickersonuk @KCOMhome Good speed and service, terrible pricing is how I have a love hate relationship with KCOM.

  • FCMonkey1982 FC Monkey (@FCMonkey1982) reported

    @kesXIII @dantomlinson92 Sick of hearing about " fortress kcom " do it then ,look like you give a ****!

  • Emma_Crxssing Emma ⭐️⭐️💙🇺🇦 (@Emma_Crxssing) reported

    @DianaJohnsonMP It’s about time we had more choice of internet in the city. No Sky or BT internet allowed which would be cheaper and more reliable than rip off KCOM. Kcom always cuts off and drops reliability in peak hours. Customer service is terrible too

  • flovercarat emma 🧡 (@flovercarat) reported

    DAMN THE KCOM LINEUP IS SO GOOD SOFAR