KCOM Outage Report in Stoke-on-Trent, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (74%)
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Total Blackout (13%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Bricknell Brewery
(@BricknellBeers) reported
@WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.
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mie ✩
(@yhksweep) reported
she'll continue to write the epilogue for him for eternity....a never ending story for the one who loves the story the most... for the person kcom is desperately trying to save WAH
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DJPA
(@Daveayres62) reported
@KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid
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Lisa Whitton 💙
(@whittonlm) reported
Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!
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jacqui hudson 🇬🇧
(@jacqui_hudson) reported
A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!
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Mattbot
(@En2erTheMattrix) reported
First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.
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Sue Vickerman
(@vickerman_sue) reported
@jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍
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Steve Trafford
(@steventraff83) reported
@TruthTalkingMav It’s become principal with me now twice I’ve tried to buy the cheaper tickets for the games at Kcom for the website to tell me they’re sold out and had to buy more expensive tickets, the whole ticket situation has been terrible it’s just typical RL shooting itself in the foot
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Barley
(@Peterbarley91) reported
Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom
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Mark Taylor
(@markjwt) reported
@KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today