KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 03/28/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.

  • damo59558195 damo⚫️⚪️ (@damo59558195) reported

    @whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!

  • chnify mz 🍀 (@chnify) reported

    my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known

  • TheMurphy2806 Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported

    @POTUS we also have the issue in hull. and kcom is really awful

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • TellyheVen tv heaven (@TellyheVen) reported

    @Frank27588842 @Ugillham @britcultarchive The cable television (with terrestrial TV and radio) was operated by Rediffusion. The telephone network was owned by the Hull City Corporation (aka Hull Telephone Department) eventually rebounded Kingston Communications and subsequently floated and eventually became KCOM

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything

  • TheReal_MGLive MG_Live (@TheReal_MGLive) reported

    @KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect

  • _falky James Falkingham (@_falky) reported

    @Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here