KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 03/22/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • astra1313 chris (@astra1313) reported

    @d1721867183 Only got to steward 1 stand then, keeps costs down. Similar to the decision made by FC at Kcom with north stand, makes perfect business sense.

  • HullTeslaModel3 Tesla Model 3 Adventures (with Rich & Sharon) (@HullTeslaModel3) reported

    @effin1233 Almost two hours on hold, and then when I'm almost through, it telling me they've technical problems with their phones! Laughable! Come on @KCOM pull your fingers out.

  • Phil_Havercroft ℙℍ𝕀𝕃 ℍ𝔸𝕍𝔼ℝℂℝ𝕆𝔽𝕋 (@Phil_Havercroft) reported

    @wonthisscar @KCOMcare They're playing dumb to the issue, Chris. All gaming services are being throttled by Kcom for some reason at the moment, but on facebook, they're denying it and blaming people downloading Call of Duty updates en-masse. Very annoying, I pay for 400mpbs and expect what I pay for.

  • Steve09425095 Steve (@Steve09425095) reported

    @taff_owst @KCOMhome @Roisindubh7 Thanks I hope so too just fed up of getting put through the ringer with lies from kcom that there are no restrictions etc I've sent them lots of evidence screens of packetloss etc have it logged with customer complaints and pre logged issue with ofcom ready for 8 week deadlock

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • Killertom63 Tom Beer (@Killertom63) reported

    @Eleanor_Hewitt @KCOMcare I'm getting 65ms (Normally have 1ms) ping. 550 Down (Normally 900). 42 Up (Normally 50). I love how they are not even acknowledging these outages! Unprofessional service from Kcom as always.

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @XMissFuryX @KCOMhome So how long do we have to endure this for? Do we get a rebate on the money we pay for a service we are not getting. Kcom why don't you just come out with it and say you are throttling everyone's Internet?

  • FreshR6S Fresh (@FreshR6S) reported

    @lMiskYl its a KCOM issue?

  • cyphxeryg allana ⁷ (@cyphxeryg) reported

    BTS, TXT and Enhypen were always a threat to the kcom since they were rookies. dont even ask me why coz it mf shows. and it sucks. tsk.

  • alfie_hordon Alfie Hordon (@alfie_hordon) reported

    @tjayhearson tell you what heard that kcom craven park ain’t bad