KCOM Outage Report in Stoke-on-Trent, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (74%)
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Total Blackout (13%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Royal Bridlington
(@royalhotelbrid) reported
@KCOMhome Internet gone down at home. Tried to reboot, no joy. Contacted Kcom. Will not speak with me as I used my husband name when we installed Kcom. He's out all day - I want to report a fault ! #terrible service
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The Marvell College
(@TMCHull) reported
Unfortunately the school telephone lines are currently down, we have KCOM engineers fixing the problem. Sorry for any inconvenience.
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FriendlyVillageVegan #WestmonsterMustFall
(@VillageVeganUK) reported
@DanPott99779297 @KCOMhome Go to Pure, great service, great people and cheaper than KCom. KCom are just rip off merchants.
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Humber Teaching NHS Foundation Trust
(@HumberNHSFT) reported
We are currently experiencing a technical fault with our CAMHS Crisis telephone number (01482 301701). Please call 01482 259400 until further notice. We are working with KCOM to resolve this issue as quickly as possible and will provide any updates here.
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Brad Johnson
(@bradjohnson71) reported
@KCOMhome We had to change from 400 to 300 just to keep the price at 54.99 now we see the price says 54.99 let alone the offer price of 44.99 wtf kcom?
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Kev
(@kevbez1969) reported
@DEANCARR2010 @lynnsey4 @KCOMhome So basically you are getting a lot of wireless interference in your house. That is nothing to do with KCOM. They provide the service to your house but can't control what happens inside. It's your internal network that's at fault. Invest in a WiFi mesh set up or ethernet adapters
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@scattysmum @Tory_Glory I have KCom fibre (its a Hull thing) full fibre to the house, guaranteed 500mbps with the option of 900mbps, never gone down in 4 years..
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The Marvell College
(@TMCHull) reported
**** IMPORTANT NOTICE**** Unfortunately the school telephone lines are currently down, we have KCOM engineers trying to fix the problem. Sorry for any inconvenience.
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Downdogz
(@Downdogz) reported
@KCOMhome If you live in the kcom area, cancel your contract, buy a 4g router from Amazon and get yourself an unlimited data sim. Save yourself about £35 a month, whilst simultaneously bankrupting these monopolist rip off merchants. Happy days!
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Mary-Ellen #UCU
(@HullLecturer) reported
@kcom your website isn't working and nor is my internet at home. Today is the 3rd day that the internet has conked out at home in the afternoon. Neighbour yesterday said it was an issue with a local node. I did report it, but not sure whether engineers know.