KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/03/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • _falky James Falkingham (@_falky) reported

    @Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • Joshstevoo Stevo (@Joshstevoo) reported

    Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome

  • TheMurphy2806 Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported

    @POTUS we also have the issue in hull. and kcom is really awful

  • TellyheVen tv heaven (@TellyheVen) reported

    @Frank27588842 @Ugillham @britcultarchive The cable television (with terrestrial TV and radio) was operated by Rediffusion. The telephone network was owned by the Hull City Corporation (aka Hull Telephone Department) eventually rebounded Kingston Communications and subsequently floated and eventually became KCOM

  • chnify mz 🍀 (@chnify) reported

    my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known

  • LegendsRise_1 LegendsRise (@LegendsRise_1) reported

    @kcom Any chance of some help as to why my connection to my Internet through my mobile phone is rubbish? It spends nearly as much time disabled as I do!!

  • toby_2332 Toby (@toby_2332) reported

    @TheBardOfAnlaby you not down the kcom col?

  • hmmmmtiz tiz (@hmmmmtiz) reported

    i have three words: i hate kcom. but i’ll give you some more: i’m going to sue, theres an outage at my favourite time of day.