KCOM outages and service status in Stoke-on-Trent, England
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- KCOM generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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The Red Reaper (@RobinArisen) reportedThat kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine
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Frank Castle (@FrankCa52742356) reported@ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.
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Emma.Watching.History🏴🇬🇧🇺🇦 (@SpectatorEmma) reported@SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.
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24 Karat Recordings (@Recordings24) reported@KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing
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lee opie (@leemelonopie) reportedIs @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull
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Rach (@dinkyrach) reported@Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.
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KCOM (@KCOMhome) reportedPart 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been
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Error404 (@DawsonsLeftPeg) reported@jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.
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Luke Bedford (@lukebed79) reported@ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper
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ItsJustJosh (@Craucoes) reported@RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/