KCOM Outage Report in Stoke-on-Trent, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (76%)
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Wi-fi (15%)
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Total Blackout (5%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Gunn
(@GunnOlly) reported
What data do you have apart from pre-registration that supports the investment in our area? And don’t say pre-registration because the poles were never mentioned. Not even a huge saving over KCOM which have great customer service. Not painting a great picture of Connexin.
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Darren
(@Dying_Snail) reported
@KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?
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Andrew North
(@AndrewN77197386) reported
Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?
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FC Monkey
(@FCMonkey1982) reported
@kesXIII @dantomlinson92 Sick of hearing about " fortress kcom " do it then ,look like you give a ****!
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🌻mei | ceo of yoohankim
(@Jomeimei421) reported
KCom individually come to their own conclusions about TWSA, and though they were all shocked initially, they realize KDJ probably needs the most comforting So he’s just sitting there, braced for the slap in the face, and gets confused and anxious and guilty when it never comes
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Starry ⭐✨🌟
(@StarrySeaWitch) reported
@charmcitylwy Brown wants to go after wage theft. KCOM has some kind of dog whistle ads and thinks more people should be in the criminal justice system because that's how they get access to services. They are both terrible but I think Brown is slightly less terrible.
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**** Grayson aka Deen
(@Deeno36) reported
@KCOMhome are awful, DO NOT USE. My daughter left Hull 2 move london 4 a job, they refuse to canx her contract & she's paying it still. They said its her own fault 4 leaving b4 contract end date. She's in a shared house now with BT, but KCOM refuse to canx & making her pay it.
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.
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Bill Robins 🇹🇷
(@BillRobins6) reported
**** the negativity, Is it Saturday yet…. UP THE ******* TIGERS let’s get the KCOM bouncing again and get the lads over the line #hcafc #UTT 🍺🐅
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teddsmedia04
(@teddsmedia04) reported
@KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks