KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 11/26/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @Zonehammer @KCOMhome Yeah its a joke, I cannot play anything online as its too laggy and also cannot download as its way too slow!! Kcom what are you playing at? I've got a 400meg line my speeds are showing 100meg. Why am I paying for this crap service?

  • nicke07092306 nicke 🏴󠁧󠁢󠁳󠁣󠁴󠁿👋🏻 (@nicke07092306) reported

    @WillHillGaming Hull City to be exact lol been to the kcom before as well but never for a game

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @KCOMhome hello kcom, I've noticed for the last couple of days my dl speeds for the Steam platform is terrible. Not even hitting 1meg sec. Are these being throttled? Thanks.

  • LeeScott92 Lee Scott 🎗 (@LeeScott92) reported

    So jealous of everyone that’s able to return to watch their clubs this week! I’d give so much to finish work tomorrow night, walk through to lair for a few pints, walk down to the KCOM and freeze my bollocks off. Never gonna take it for granted ever again. One day 🤞#hcafc

  • davidmanfredi11 DM (@davidmanfredi11) reported

    The Kcom stadium has never witnessed a game of rugby league like this!!! #superleaguegrandfinal

  • RFCJoeJ Joe🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RFCJoeJ) reported

    @TheKcomEra So you find the beat photo of the KcOm and the worst of the mad stad

  • taff_owst Taffleberry (@taff_owst) reported

    @Steve09425095 @KCOMhome @Roisindubh7 If you're getting to the slow speed on steam, PSN, Xbox etc then that's been requested OF kcom to try and limit the ridiculous server traffic atm. If you mean generally, are you on fibre or broadband? As my fibre connection, outside of gaming, is absolutely fine.

  • Steve09425095 Steve (@Steve09425095) reported

    @taff_owst @KCOMhome @Roisindubh7 Thanks I hope so too just fed up of getting put through the ringer with lies from kcom that there are no restrictions etc I've sent them lots of evidence screens of packetloss etc have it logged with customer complaints and pre logged issue with ofcom ready for 8 week deadlock

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • Phil_Havercroft ℙℍ𝕀𝕃 ℍ𝔸𝕍𝔼ℝℂℝ𝕆𝔽𝕋 (@Phil_Havercroft) reported

    @wonthisscar @KCOMcare They're playing dumb to the issue, Chris. All gaming services are being throttled by Kcom for some reason at the moment, but on facebook, they're denying it and blaming people downloading Call of Duty updates en-masse. Very annoying, I pay for 400mpbs and expect what I pay for.