KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 01/18/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Look at installing a lift tonight thanks.

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • hoody1983 michael hood (@hoody1983) reported

    at the kcom stadium, seems it's not only the pitch that they don't seem to be maintaining, the outside is looking terrible. #hullfc #hullcity #allamsout

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    City's home form is a real problem for #hcafc. Frankly, their displays at the KCOM are so dull and uninspiring for the most part.

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • spurge_1974 Paul Spurgeon (@spurge_1974) reported

    @bazdjcooper I'm not judging him as a person, I'm sure he's a great family guy...I'm judging him as a football manager and quite frankly he's the worst tactician imo. Pre kcom the previous managers simply just didn't have the resources or expectations back then as we were low league fodder.

  • lukeOT92 Luke (P)JF 🎗 (@lukeOT92) reported

    @BFerraby7 Embarrassing as usual, next banner over the KCOM - “WE SCORED IN THE 102ND MINUTE WITH THE HELP OF THE REF”

  • felinefromspace Spacecat (@felinefromspace) reported

    Has #Kcom gone down for anyone else? @KCOMcare

  • Ed_UKation Ed (@Ed_UKation) reported

    @punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.