KCOM outages and service status in Stoke-on-Trent, England
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Full Outage Map
- KCOM generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Rose (@ExileAryui) reported@JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.
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The Red Reaper (@RobinArisen) reportedThat kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine
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Jon Kirby (@JonKirby1974) reported@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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JillHB (@jill_hb) reported@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.
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Steve Withill (@SteveWithill) reportedKCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK
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Joseph daniel foster (@DanielDanny4755) reported@KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM
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Peter Brady (@peternb70) reported@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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ItsJustJosh (@Craucoes) reported@JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days
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Scott Bradley (@Bradley1Scott) reported@peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up
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Reşit Kurşun (@Reshody) reported@MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.