KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/16/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    Has anybody else had issues with online gaming but their internet connection is fine with #kcom Happened a couple of times last week and again last night HU10 #warzone #minecraft

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I know its in the series so now I…. Whilst I'm being mad at kcom can I help fml.

  • w_lly15 @w_lly15 (@w_lly15) reported

    Hull Fc fans not been at the kcom for a year or so. But they still **** off early when their team is ****

  • iamjon19 Jon D (@iamjon19) reported

    @ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • LawmanLordy Lordy_Lawman (@LawmanLordy) reported

    @TheBardOfAnlaby Just had a read about it. I know from my time in telecoms Kcom was a bastard to deal with. But I didn't realise they had still shut out all competitors these days. Even Openreach have to be accommodating to competitors within their buildings and network.

  • petetheblue pete dennison (@petetheblue) reported

    @markcass13 @fishface58 Yes and the clubs were told of the rules about letting fans back. I’m pissed off wearing mine at the KCOM last week. But I don’t just think about myself , the stewards were poor and the rfl should look into why blatant disregard was evident.

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @richnifty Hull FC have put in a request to have the KCom be put back into lockdown. “fans are super spreading the play **** virus” said Adam Pearson. “We had to keep them there the full 80 under the protocols, but I wish it was like 2018 and they had left after 65” Pearson revealed.

  • aeroplanejacko AEROPLANE JA(C)KO⚫️🟠 (@aeroplanejacko) reported

    @PhilRudderforth @TomButl55445942 I rant at the telly far too regularly Deaths , hospitalisation is evidently down Oh And we must be allowed to get back in the Kcom Open up I say

  • JDBKH1979 Joe (@JDBKH1979) reported

    Anyone else’s @KCOMbusiness internet down this morning? #KCOM