KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 02/04/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • terryf007 terry flatt (@terryf007) reported

    @KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Look at installing a lift tonight thanks.

  • JustBro69934531 The Red V (@JustBro69934531) reported

    @SeriousAboutRL The discussion is fine but this statement is just crap journalism.. (2020 proved that Super League can thrive in a different arena even if the KCOM Stadium was empty. No one was complaining about the venue as St Helens pipped Wigan)...

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly

  • therobertsadam Adam Roberts 🇭🇰 (@therobertsadam) reported

    @JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • JoshLongden1997 Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • Ed_UKation Ed (@Ed_UKation) reported

    @punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.