KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/23/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • WiteWulf Gary Parker (@WiteWulf) reported

    @graemefowler Well, a combination of duty to supply and the Universal Service Obligation that BT and KCOM have signed up to.

  • Matthew_Langham Matthew Langham (@Matthew_Langham) reported

    Interesting to see what role the pitch plays in this game. Never seen it so bad at the KCOM #hcafc

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @hcafcjoe God help @SteveJordanUK if he has to announce him when were all back at the kcom.

  • JonathanAvis8 Jonathan Avis (@JonathanAvis8) reported

    I never been to Hull but these photos of the KCom will do #CAFC

  • HullCityLive Rick 🎗 (@HullCityLive) reported

    Fav game was the defeat to Chelsea in the FA Cup because it was nice to see the KCOM full and it was a last hurrah for Bowen and Grosicki. Worst was obviously Wigan. The night the years of disinterest and decline all came home to roost. #hcafc were a laughing stock. #hcafc2020

  • ShackHull ᔕᕼᗩᑕᛕ 🎄 (@ShackHull) reported

    @HDMHullCity Would you have Harry Maguire back at the KCom if he completely lost his **** and acted like a big divvy?

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • tall_n_moody Tom💙 (@tall_n_moody) reported

    @DataAugmented Internet connections are far too expensive, where I am there is really only 1 internet company KCOM. The 400 Mbps down, 35 up, unlimited package is £50 a month, yet the 30 Mbps down, 15 Mbps up package is still £40 a month!

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl