KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 03/16/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • imjusthhere imjusthhere (@imjusthhere) reported

    Stick to sky and bt broadband guys. Coz KCOM sucks ASSSSS

  • iamjon19 Jon D (@iamjon19) reported

    @ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍

  • Ambraneri (C)raig Bell (@Ambraneri) reported

    Lots of FC fans are complaining on Facebook at the state of the KCOM.Apparently there’s faulty toilets,broken seats and no running water,and it’s filthy as well. #hcafc

  • petetheblue pete dennison (@petetheblue) reported

    @Rod_Studd Was at the KCOM last Monday, face masks worn or no entry. Out of the 4,000 Leeds fans maybe two dozen. More worrying then the kits Rod. Poor showing by Leeds fans.

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!

  • Uzzell01 John (C)Uzzell (@Uzzell01) reported from Beverley, England

    @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

  • JakeLewiston Jake 🐝 (@JakeLewiston) reported

    No ticket, no problem. I'll be there in August whether it's the KCOM or Anfield.

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    Has anybody else had issues with online gaming but their internet connection is fine with #kcom Happened a couple of times last week and again last night HU10 #warzone #minecraft

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • petetheblue pete dennison (@petetheblue) reported

    @markcass13 @fishface58 Yes and the clubs were told of the rules about letting fans back. I’m pissed off wearing mine at the KCOM last week. But I don’t just think about myself , the stewards were poor and the rfl should look into why blatant disregard was evident.