KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/20/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • kimcandyssi_twt Candy⁷🍊| Butter🧈 (@kimcandyssi_twt) reported

    I can't help myself from being envious to my co-armys who are able to buy/have their official merch🥺..anw continue supporting bts and the company(thru purchasing official merch) so they'll expand until the entire kcom won't have the guts/face to criticize them

  • LawmanLordy Lordy_Lawman (@LawmanLordy) reported

    @TheBardOfAnlaby Just had a read about it. I know from my time in telecoms Kcom was a bastard to deal with. But I didn't realise they had still shut out all competitors these days. Even Openreach have to be accommodating to competitors within their buildings and network.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Half of wyke was in my home because of kcom outage.

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • WolfOfBadenoch_ Craig Campbell (@WolfOfBadenoch_) reported

    @mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM

  • nick__head Nick Head (@nick__head) reported

    Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.

  • JDBKH1979 Joe (@JDBKH1979) reported

    Anyone else’s @KCOMbusiness internet down this morning? #KCOM

  • Ambraneri (C)raig Bell (@Ambraneri) reported

    Lots of FC fans are complaining on Facebook at the state of the KCOM.Apparently there’s faulty toilets,broken seats and no running water,and it’s filthy as well. #hcafc

  • Legstar85 David Leaming (@Legstar85) reported

    @NRL Marc Sneyd, from the half way line at the KCom against Wakefield in some of the worst weather you are likely to see. #HullFC