KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/29/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • mellomylz mylz | #RAID (@mellomylz) reported

    @mrandroidgeek @KCOMhome I wouldnt be too happy mate, KCOM is atrocious. My internet has cut out 6 times just today.

  • TigerDor TigerDor 💙 (@TigerDor) reported

    @HullCityAFCAus Me too. Poor penalties tonight. Pitch worst I’ve ever seen at KCOM. Hope we don’t regret not bringing in a striker!

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @tigerjools60 Wouldn’t be so bad if I was at the KCOM and I could see the game in front of me. We’re still banned.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    It's just my home because of kcom outage.

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly

  • hoody1983 michael hood (@hoody1983) reported

    at the kcom stadium, seems it's not only the pitch that they don't seem to be maintaining, the outside is looking terrible. #hullfc #hullcity #allamsout

  • bibhashdash Bibhash Dash (@bibhashdash) reported

    Just dropped into single figures on my call queue to Kcom tech support. #OhTheJoy

  • windassone David Windass (@windassone) reported

    @MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?

  • jordhookk Jord (@jordhookk) reported

    Kcom pitch looks like olivers mount, awful