KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 12/05/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • w_lly15 @w_lly15 (@w_lly15) reported

    Hull Fc fans not been at the kcom for a year or so. But they still **** off early when their team is ****

  • jaim3099 james hillier 💙 (@jaim3099) reported

    ******* this tosspot is going hell for leather to make sure he is the worst referee to have a game at the KCOM. What a disgrace #hcafc

  • Matty2503_YT Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • Ambraneri (C)raig Bell (@Ambraneri) reported

    Lots of FC fans are complaining on Facebook at the state of the KCOM.Apparently there’s faulty toilets,broken seats and no running water,and it’s filthy as well. #hcafc

  • MyPersona123 Bryan MyPersona123 (@MyPersona123) reported

    @NorthLincsCNews So if you are endorsing KCOM to provide this service, come clean, be transparent and explain all the problems and costs that will face any resident who signs up

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @richnifty Hull FC have put in a request to have the KCom be put back into lockdown. “fans are super spreading the play **** virus” said Adam Pearson. “We had to keep them there the full 80 under the protocols, but I wish it was like 2018 and they had left after 65” Pearson revealed.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • 128smith Michael (@128smith) reported

    @SkintDad Better pies at half time if you support FC. Much less bad language at the Kcom without a doubt and you get to buy a pattie buttie on the way home from Dundee. Mind made up yet?

  • sensisuperstar Paul Bentley (@sensisuperstar) reported

    @SkintDad @KCOMhome Nope, not sure who told you that but probably said the city stunk of fish too, regardless of the fact the trawlers left decades ago. The problem with KCOM (or whatever they call themselves this week) is that it’s a monopoly and we don’t like been told how to spend our brass.

  • TheRealMike Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.