KCOM

KCOM Outage Report in Stoke-on-Trent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stoke-on-Trent, England 02/13/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!

  • daryldixon716 Daryl Dixon (@daryldixon716) reported

    @GreatBr48769413 @Elwick70 They have had their own telephone system since early 1900’s, and now it’s part of KCOM.. quite a few examples of the Cream boxes still exist, they were also the uk first fully digital network, which started 1989!

  • david_weston4 David Weston 🏆🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@david_weston4) reported

    @HullCity Will never be the same as the KCOM and the KC 😭

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.

  • colinwooldridge colin wooldridge (@colinwooldridge) reported

    Any bell end criticising @joshogriffo for dropping the ball after rupturning his achillies get to ****... If your an fc fan dont bother going back to KCOM you arent welcome

  • KsaHull Hull (C)ity KSA 🎗 (@KsaHull) reported

    @BentosTheEnigma @HullCity I've just got used to calling it the kcom. Its not actually a big problem but I'm just going to forgot to call it the MKM Stadium

  • izzxoxoxo izzy 🍒 (@izzxoxoxo) reported

    dear Kcom. i'm sick of paying £50 a month for **** internet . Thanks

  • damo59558195 damo⚫️⚪️ (@damo59558195) reported

    @whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for

  • slowcrushh Jamie (@slowcrushh) reported

    Pay £44 a month to KCOM and it doesn't work. Am ready to take up arms to achieve broadband communism.