KCOM outages and service status in South Ockendon, England

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 5 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

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  KCOM (@KCOMhome) reported 5 minutes ago

  Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

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  MrHuggy (@mrhuggy) reported 6 minutes ago

  @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

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  Chris Davis (@CornHoleDavis) reported 6 minutes ago

  The @The1904Club is a good listen but @bbcburnsy can you get Kcom to come down and sort your internet out? You're massively delayed and your voice keeps dropping out.

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  Lord of Sugar 💖🪄 (@lordsugar01) reported 17 minutes ago

  @cb_doge This is massive for Starlink and the UK’s rural communities. Ofcom officially recognising it as a legitimate broadband solution under the 10 Mbps USO rules changes the game. No more forcing people in hard-to-reach areas to wait endlessly for BT or KCOM when Starlink is already delivering reliable connectivity. Fewer premises now qualify for subsidised connections because Starlink is stepping us, that’s real progress. Innovation actually solving problems instead of endless bureaucracy. Well done to the team pushing this forward. Who else sees Starlink transforming connectivity in underserved regions like this? 🇬🇧🚀💖🪄

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  Paula Burnby (@BurnbyPaula) reported 20 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  KCOM (@KCOMhome) reported 23 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

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  DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported 25 minutes ago

  @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

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  JillHB (@jill_hb) reported 25 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

• 
  Jon Kirby (@JonKirby1974) reported 29 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service