KCOM outages and service status in South Ockendon, England

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Silver Humber (@SilverHumber) reported 4 minutes ago

  @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

• 
  Gary Yorkshire (@GaryYorkshire) reported 5 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 5 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  WanderingSocialist (@RightHater) reported 6 minutes ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

• 
  Chris Davis (@CornHoleDavis) reported 6 minutes ago

  The @The1904Club is a good listen but @bbcburnsy can you get Kcom to come down and sort your internet out? You're massively delayed and your voice keeps dropping out.

• 
  sue york (wright) (@lilminx1966) reported 8 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  Mike Covell (@MikeCovell) reported 9 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  TRUTHS ALWAYS (@cybertruckSly) reported 11 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

• 
  JillHB (@jill_hb) reported 12 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

• 
  KCOM (@KCOMhome) reported 13 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.