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KCOM

KCOM Outage Report in South Ockendon, Borough of Thurrock, England

Why is my KCOM service not working?

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in South Ockendon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 58% Internet (58%)
  • 26% Wi-fi (26%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Live Outage Map Near South Ockendon, England

The most recent KCOM outage reports came from the following cities: Ilford, and Bexleyheath.

CityProblem TypeReport Time
Ilford Internet 19 days ago
Bexleyheath Internet 28 days ago
Barking Wi-fi 5 months ago
Orpington Total Blackout 5 months ago
Thamesmead Internet 9 months ago
Newham Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Reshody
    Reşit Kurşun (@Reshody) reported

    @MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.

  • DawsonsLeftPeg
    Error404 (@DawsonsLeftPeg) reported

    @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

  • dinkyrach
    Rach (@dinkyrach) reported

    @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

  • TomButl55445942
    Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported

    @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

  • RightHater
    WanderingSocialist (@RightHater) reported

    @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

  • Craucoes
    ItsJustJosh (@Craucoes) reported

    @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

  • jordantyson92
    Jordan Tyson (@jordantyson92) reported

    Anyone else’s 4G shite as well? I know Kcom is down like…

  • DanielDanny4755
    Joseph daniel foster (@DanielDanny4755) reported

    @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

  • zigzagtoes
    zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • Mihu_Nowak
    Mihu Nowak (@Mihu_Nowak) reported

    @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔