KCOM

KCOM Outage Report in South Ockendon, Borough of Thurrock, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in South Ockendon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in South Ockendon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in South Ockendon, Borough of Thurrock, England 12/13/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near South Ockendon, Borough of Thurrock, England

The most recent KCOM outage reports came from the following cities: London, Barking and Orpington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomBarking Wi-fi
United KingdomLondon Internet
United KingdomOrpington Total Blackout

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • alanjury AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

  • tehreedy Sam Reed (@tehreedy) reported

    Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

  • DaGiNGeR42 DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported

    @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

  • Craucoes ItsJustJosh (@Craucoes) reported

    @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

  • jill_hb JillHB (@jill_hb) reported

    @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

  • EnfieldTiger James Lockwood (@EnfieldTiger) reported

    @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

  • BurnbyPaula Paula Burnby (@BurnbyPaula) reported

    @jobrady68 @KCOMhome Appalling service from Kcom

  • BenGardner44 Ben (@BenGardner44) reported

    You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome

  • RazzaB3 Ryan Beeley (@RazzaB3) reported

    @KCOMhome is kcom down can't get online and same for some friends around east hull

  • itisalex_ Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported

    @KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM