KCOM Outage Report in St Albans, Hertfordshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (63%)
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Wi-fi (20%)
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Total Blackout (14%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent KCOM outage reports came from the following cities: Harringay, London, Barnet and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Barnet |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jackson
(@ChrisJa53783666) reported
@KCOMcare For the second day running Kcom has been down a lot in HU7. Why?
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Nick
(@ChelseaNick25) reported
@KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.
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Chris Shaw
(@s14awy) reported
@KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?
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Kris Bean
(@kkrrbb76) reported
@KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.
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KCOM
(@KCOMhome) reported
@FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.
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John Thomas
(@BorisJohnThomas) reported
@ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated
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Andrew Ross
(@Andy_Ross1962) reported
@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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Steve Withill
(@SteveWithill) reported
KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK
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Chris Jackson
(@ChrisJa53783666) reported
@KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?
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David
(@MyMSPDay) reported
KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.