KCOM outages and service status in Plumstead, England

Problems in the last 24 hours in Plumstead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plumstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard (@Droid_1989) reported 7 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 8 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  ItsJustJosh (@Craucoes) reported 13 minutes ago

  @Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer

• 
  Mark Newton (@ragandboneman) reported 18 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  D🅰️z (@JellyTotPixel) reported 20 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  Paula Burnby (@BurnbyPaula) reported 20 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  D🅰️z (@JellyTotPixel) reported 22 minutes ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 25 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  evie 🌗 (@Pivotless) reported 26 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  Jez riley french (@jezrileyfrench) reported 27 minutes ago

  @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.