KCOM

KCOM Outage Report in Peterborough, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Peterborough, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Peterborough, England 03/12/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • _Nathan_Spencer Nathan Spencer (@_Nathan_Spencer) reported

    Love it when kcom goes down mid fifa game

  • T1LLYYYYY_ tils🧡🖤 (@T1LLYYYYY_) reported

    love kcom going down every 2-3 business days

  • Pivotless evie 🌗 (@Pivotless) reported

    it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

  • peternb70 Peter Brady (@peternb70) reported

    @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

  • jacqui_hudson jacqui hudson 🇬🇧 (@jacqui_hudson) reported

    A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!

  • vickerman_sue Sue Vickerman (@vickerman_sue) reported

    @jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍

  • Hull50 🌸 Mandy 🌸 (@Hull50) reported

    @KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff

  • butchsekab Rosemary Pearman nee Bakes (@butchsekab) reported

    @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

  • JimmyDHCAFC James Drewery (@JimmyDHCAFC) reported

    Have KCOM ever heard of customer service!

  • Peterbarley91 Barley (@Peterbarley91) reported

    Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom