KCOM Outage Report in Peterborough, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Kirby
(@JonKirby1974) reported
Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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Dave Evans
(@davy_lad) reported
@leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for
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David Hoggard
(@davidhoggard64) reported
So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull
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Daniel Rose
(@ExileAryui) reported
@JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.
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ItsJustJosh
(@Craucoes) reported
@JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days
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James 🎗
(@jameskwiths) reported
Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM
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soph
(@sophgamess) reported
I just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise
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Michael
(@MikeeP1981) reported
Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom
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Adam
(@Cardinal_Malt) reported
@ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere
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bingbong
(@flibberdigibert) reported
@KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.