KCOM outages and service status in Nottinghamshire, England

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@kevbez1969) reported 30 seconds ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  Ashley 🔶 (@itzashley06x) reported 1 minute ago

  Never mind, it’s KCOM doing maintenance work 🙄

• 
  Lord of Sugar 💖🪄 (@lordsugar01) reported 4 minutes ago

  @cb_doge This is massive for Starlink and the UK’s rural communities. Ofcom officially recognising it as a legitimate broadband solution under the 10 Mbps USO rules changes the game. No more forcing people in hard-to-reach areas to wait endlessly for BT or KCOM when Starlink is already delivering reliable connectivity. Fewer premises now qualify for subsidised connections because Starlink is stepping us, that’s real progress. Innovation actually solving problems instead of endless bureaucracy. Well done to the team pushing this forward. Who else sees Starlink transforming connectivity in underserved regions like this? 🇬🇧🚀💖🪄

• 
  Jason Dolan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CityJason) reported 6 minutes ago

  @Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day

• 
  Admiral Atomic (@AdmiralAtomicTV) reported 8 minutes ago

  @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom

• 
  hc (@indianasc0nes) reported 10 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

• 
  Jordan Tyson (@jordantyson92) reported 11 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  Patrice (@Patrice_Supply) reported 12 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  Chris Shaw (@s14awy) reported 13 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Rach (@dinkyrach) reported 13 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.