KCOM outages and service status in Nottinghamshire, England

Problems in the last 24 hours in Nottinghamshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Nottinghamshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Kirby (@JonKirby1974) reported 7 minutes ago

  @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

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  Mark Adams (@A96740Adams) reported 7 minutes ago

  @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

• 
  Steve Parker (@steviee_p) reported 12 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

• 
  Mike Covell (@MikeCovell) reported 12 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  hc (@indianasc0nes) reported 13 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

• 
  evie 🌗 (@Pivotless) reported 14 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  Sam Reed (@tehreedy) reported 17 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Goodmeister (@goodmeister) reported 20 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  Tosh&Piffle (@t__and__p) reported 20 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Frank Castle (@FrankCa52742356) reported 23 minutes ago

  @ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.