KCOM outages and service status in Louth, England

Problems in the last 24 hours in Louth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Louth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Peacock (@neilmpeacock) reported 4 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Richard (@Droid_1989) reported 5 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  Admiral Atomic (@AdmiralAtomicTV) reported 10 minutes ago

  @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom

• 
  Nathan Spencer (@_Nathan_Spencer) reported 11 minutes ago

  Love it when kcom goes down mid fifa game

• 
  Kermit Sama (@RileyAsari) reported 11 minutes ago

  @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 13 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  bingbong (@flibberdigibert) reported 14 minutes ago

  @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

• 
  HullCamGuy (@HullCamGuy) reported 15 minutes ago

  @angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

• 
  Kev (@kevbez1969) reported 17 minutes ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  hc (@indianasc0nes) reported 20 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom