KCOM outages and service status in Loughton, England

Problems in the last 24 hours in Loughton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Loughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Loughton, England

The most recent KCOM outage reports came from the following cities: Harringay, Enfield Town, and Ilford.

City	Problem Type	Report Time
Harringay	Wi-fi	17 days ago
Enfield Town	Internet	2 months ago
Ilford	Internet	2 months ago
Hackney	Total Blackout	5 months ago
Harringay	Internet	6 months ago
Barnet	Internet	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viking Photography York (@vikingphotoyork) reported 3 minutes ago

  @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

• 
  Adam (@Cardinal_Malt) reported 5 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Goodmeister (@goodmeister) reported 8 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  John Thomas (@BorisJohnThomas) reported 8 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Chris Shaw (@s14awy) reported 10 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  lee opie (@leemelonopie) reported 12 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  . (@VindaIoo) reported 13 minutes ago

  @JMEden_97 not as bad as kcom

• 
  Joseph daniel foster (@DanielDanny4755) reported 18 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  AJ (@alanjury) reported 19 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  ItsJustJosh (@Craucoes) reported 19 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days