KCOM

KCOM Outage Report in Loughton, Essex, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Loughton, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Loughton, Essex, England 11/23/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Loughton, Essex, England

The most recent KCOM outage reports came from the following cities: Harringay, London, Barnet and Barking.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomBarnet Internet
United KingdomBarking Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Everybody uses the open reach network and is doing fine, so why cant kcom dhare the use of the lines they have? Because it would open up real competition, not these WISPS. Real competition that would drive down prices. Hell, it would also gice us another option to sky!

  • jamesewoods James W (@jamesewoods) reported

    @dylanbeattie @pete_codes Hull, UK. KCOM @KCOMhome have the monopoly here and there are no BT/Openreach lines, so residents only have the option of paying extortionate prices with KCOM or use a 4G/5G solution.

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Why would you put infrastructure in without knowing you have a viable customer base 1st? That was the whole point of them approaching KCOM to rent out some of its capacity. Yes it would cost a lot, no denying that but you can't tell me it wouldnt be made back.

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive BT/Virgin TRIED to rent kcom lines to offer the city more options years back. Kcom offered an extortionate deal. Thats how they got round an investigation by the Communications Ombudsman. Its not viable for them to put in infrastructure without the customer base already there.

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.

  • proctorstudio Richard Proctor (@proctorstudio) reported

    @LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.

  • KCOMhome KCOM (@KCOMhome) reported

    @philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you

  • Downdogz Downdogz (@Downdogz) reported

    @KCOMhome If you live in the kcom area, cancel your contract, buy a 4g router from Amazon and get yourself an unlimited data sim. Save yourself about £35 a month, whilst simultaneously bankrupting these monopolist rip off merchants. Happy days!

  • jo12525637 Bryan Jones (@jo12525637) reported

    @KCOMhome well, very poor first impression of KCOM. Install day and no internet. Frustratingly, they knew there was an issue a week and a half ago and neither told me or sorted it. I now have a new box with flashing lights that does nothing.