KCOM

KCOM Outage Report in Ipswich, Suffolk, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ipswich, Suffolk, England 01/22/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • markcass13 Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • Rob_Baxter_ The black cloud (@Rob_Baxter_) reported

    @Super6 First Boothferry Park Last KCOM Best Anfield worst Vetch field

  • Beccaa_Booo Becky 🐝 (@Beccaa_Booo) reported

    Kcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭

  • oclulouthinator louthinator (@oclulouthinator) reported

    @KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.

  • Y81RDY birdy 💙 (@Y81RDY) reported

    @KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    It's just my home because of kcom outage.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Not all snakes go hiss.

  • ceeing42 CI🇪🇺👍 (@ceeing42) reported

    @Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.

  • Hendothermic_ James (@Hendothermic_) reported

    @Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.

  • davelee1968 Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.