KCOM

KCOM Outage Report in Ipswich, Suffolk, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ipswich, Suffolk, England 12/01/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • thejackflap The Jackflap (@thejackflap) reported

    @Milky_Buttons_ @Connexin @KCOMhome They are an ISP, an Internet Service Provider. they are their own service and their service is far superior, I call and I get through and they resolve the issues. They don't try to push an engineer to visit my property for stupid charges. I have no issue with the KCOM Network.

  • Kaepella Millie (@Kaepella) reported

    Nothing makes my blood boil more than being stuck with Kcom's trash service

  • TheaLeighMock19 Thea-Leigh Mock (@TheaLeighMock19) reported

    @Bridget29841898 @peter_levy If all KCOM wanted was payment then why are there no other companies in hull? there is clearly another problem, or everyone would share with kcom already like they do with BT outside of hull

  • StarrySeaWitch Starry ⭐✨🌟 (@StarrySeaWitch) reported

    @charmcitylwy Brown wants to go after wage theft. KCOM has some kind of dog whistle ads and thinks more people should be in the criminal justice system because that's how they get access to services. They are both terrible but I think Brown is slightly less terrible.

  • falamgir Furqan Alamgir (@falamgir) reported

    @robhodgson1966 And I know how hard we have tried and like all other companies who have tried to collaborate with KCOM have come to the same conclusion. As you’re aware the police are investigating the criminal damage and we will leave that to them, have a great day.

  • thejackflap The Jackflap (@thejackflap) reported

    @Milky_Buttons_ @Connexin @KCOMhome The KCOM network is built brilliantly, but the service they provide is incredibly flawed after years of growing their reach but not their support team. Hell, if you want Sky, TalkTalk or most other providers they run down another network. I don't get your point?

  • millstonebarn millstonebarn (@millstonebarn) reported

    @GreyAreaUK All providers will be going this way to support the PSTN being retired and replaced with VoIP. Should be okay in general (not withstanding the ongoing issues my mother has had with KCOM). I'd trust PlusNet much more with this.

  • airliestreet threepennystander (@airliestreet) reported

    @Plusnet Would like to take up your offer to renew my contract with Plusnet. Unfortunately, before the 18 month contract ends I will have moved to the KCom area in Hull who do not support Plusnet. Will I have to pay a fee for having to terminate my contract early?

  • drpepper1996 .... (@drpepper1996) reported

    @peter_levy “omg poles are ruining the city” are people forgetting when KCOM does it. Same people who moan KCOM have a monopoly are now the ones who don’t want other companies. If KCOM were so easy to work with why are all other supplies having to build their own network?

  • Dying_Snail Darren (@Dying_Snail) reported

    @KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?