KCOM Outage Report in Ipswich, Suffolk, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (71%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Rach (@dinkyrach) reported 43 seconds ago

  @CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!

• Royal Bridlington (@royalhotelbrid) reported 2 minutes ago

  "@kcom is there a problem with your website ..been trying to get on there for last hour"

• Andrew Briggs (@chogger5) reported 2 minutes ago

  @NottsCounty1991 @EdwardW03136447 @Official_NCFC To be honest everyone states that rugby doesn’t help and I get that it doesn’t but it’s possible to have a decent pitch and play rugby on it look at the Aviva in Dublin or Principality stadium or at club level Ashton Gate or KCom stadium

• The Co-operative Bank UK (@CooperativeBank) reported 3 minutes ago

  @Kevrich12 Hi Kevrich, I'm sorry you haven't been able to log in. I can assure you, all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2

• KCOM (@KCOMhome) reported 5 minutes ago

  @JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.

• Rich Carr (@caslad78) reported 6 minutes ago

  @SeriousAboutRL Cas & Waki share a ground for the sake of economical sense? If this is the case, then why haven’t HKR jumped in at KCOM, Wigan/Sts, Leeds/Bradford, Man Utd/Man City share a stadium? If backers are willing to invest like they invested £35M at Leeds then I can’t see the problem??

• Jane Shaw (@JanieSu) reported 6 minutes ago

  @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.

• Trampy (@Trampy_) reported 12 minutes ago

  @TCalpin1 But my service provider is exclusive to my city, it’s Kcom (Kingston Upon Hull Communications)

• Taj Ali (@Taj_Ali1) reported 14 minutes ago

  Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.

• smile UK (@bankwithsmile) reported 15 minutes ago

  @mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris