KCOM

KCOM Outage Report in Ipswich, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ipswich, Suffolk, England 11/28/2025 07:35

November 28: Problems at KCOM

KCOM is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • F1Gollum F1 Gollum (See pinned tweet) (@F1Gollum) reported

    @angus_young61 It's the lights from the KCOM that help the grass grow. There's probably a technical name for them.

  • Steve09425095 Steve (@Steve09425095) reported

    @KCOMhome everyone on kcom experiencing the restricted downloads demand a rebate each and every month or it will never get fixed

  • davidmanfredi11 DM (@davidmanfredi11) reported

    The Kcom stadium has never witnessed a game of rugby league like this!!! #superleaguegrandfinal

  • HilaryAndre1 Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    £5 in my home because of kcom outage. I did was put it on my way to college.

  • MWHULL Matt Wilson (@MWHULL) reported

    @KCOMcare can someone help me please? You keep sending bills to my uncles house when KCOM was notified that he had been found dead 17th March shortly after, my sister was then advised the account had been closed down and the nominal amount had been removed from the account?

  • F1Gollum F1 Gollum (See pinned tweet) (@F1Gollum) reported

    @angus_young61 I think it's the light pollution from the pitch lights used to help the grass grow at the KCOM.

  • Sam54542076 Littlerayofsunshine (@Sam54542076) reported

    @MartinSLewis When local businesses are going bust, why are you intent on harming them. I live in Hull and I'm perfectly happy with kcom. We have one of the fastest Internet speeds in the country. Customer service is excellent.

  • boothc123 skankhunt42 (@boothc123) reported

    Death, taxes and KCOM being absolutely ******* terrible