KCOM Outage Report in Ipswich, Suffolk, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (63%)

2. 

   Total Blackout (20%)

3. 

   Wi-fi (14%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Neil Peacock (@neilmpeacock) reported a minute ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• John Thomas (@BorisJohnThomas) reported 2 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• Chris Jackson (@ChrisJa53783666) reported 3 minutes ago

  @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

• Bean. 🍇 (@HLJOHNO) reported 9 minutes ago

  DAMN IT KCOM

• 🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 9 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• Andrew Ross (@Andy_Ross1962) reported 10 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

• Chris Shaw (@s14awy) reported 12 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• Steve Withill (@SteveWithill) reported 13 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• Kris Bean (@kkrrbb76) reported 16 minutes ago

  @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

• Gazarelda (@Gazarelda) reported 21 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?