KCOM Outage Report in Ipswich, Suffolk, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (62%)
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Wi-fi (21%)
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Total Blackout (15%)
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E-mail (1%)
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TV (1%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Yorkshire
(@GaryYorkshire) reported
@JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.
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Mihu Nowak
(@Mihu_Nowak) reported
@KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔
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Jon Kirby
(@JonKirby1974) reported
Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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ItsJustJosh
(@Craucoes) reported
@JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you
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Paul 🇬🇧🇪🇸🇹🇷
(@kingswood_tiger) reported
@MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom
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Adam 🐯 🌿
(@AlterAdam89) reported
@lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.
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Kev
(@kevbez1969) reported
@leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.
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vVSoull
(@LeighJane19) reported
@KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke
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WanderingSocialist
(@RightHater) reported
@The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.
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KCOM
(@KCOMhome) reported
A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.