KCOM

KCOM Outage Report in Ipswich, Suffolk, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ipswich, Suffolk, England 12/07/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Hendothermic_ James (@Hendothermic_) reported

    @Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.

  • FabledGold J Carney (@FabledGold) reported

    @dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.

  • davelee1968 Dave Lee (@davelee1968) reported

    Been trying to download a 6.5GB file since 8:30 this morning. The connection to the internet has dropped out about 9 or 10 times. KCom service has been very erratic and shite for several weeks now and it’s actively ******* up my work.

  • sillybillykev Kevin Billany (@sillybillykev) reported

    @KCOMhome putting our price up by a 5er a month for same download but pure broadband offering same package for 15% cheaper at £48. Kcom can't price match or any special offer to renew contract ?? Makes no sence at all since pure uses the kcom fibre network?? Time to switch??

  • Mikerz_44 Michael Reed (@Mikerz_44) reported

    FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom

  • paulrob68060100 paul robinson (@paulrob68060100) reported

    @Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet

  • Y81RDY birdy 💙 (@Y81RDY) reported

    @KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15

  • brianma68 Brian M A (@brianma68) reported

    @KCOM why are my down load speeds so low?

  • PeteBeaumont8 Pete Beaumont (@PeteBeaumont8) reported

    @Damo17hullfc Shocker you chose Kcom it’s not a bad stadium but it’s not the best. And Donny wow not at all.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Not all snakes go hiss.