KCOM

KCOM Outage Report in Ipswich, Suffolk, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ipswich, Suffolk, England 12/20/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Tosh_ag Tosh_ag (@Tosh_ag) reported

    @KCOMhome The only thing slowing me down is KCOM they transfer me to 300 from 200 and I get a extra 20MBPS,

  • daehyeonbliss VÌNTAGE wants a gdm 😭 (@daehyeonbliss) reported

    wtf did i just watch? kcom staff that was so unprofessional its fckn live?! hello?

  • HelenMDirector Helen Garnett MD 🎶❤️ (@HelenMDirector) reported

    I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV It does ? So why does 4G interfere? We've had problems in withernsea ever since KCOM fitted new broadband in the town 2 months ago..will that effect it?

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV All the down was dug up to fit KCOM and the town has had problems tv ever since? I play for local bowls team and ask team members if trouble tv and yes they all have all over withernsea. People have bought tv's then find signal breaks up wether it's Freeview, freesat or any

  • JoePalmerUK Joe Palmer (@JoePalmerUK) reported

    @BentosTheEnigma I was a regular from 99 to 07, loved BP & the move to the KCOM and the years under Taylor which brought 000’s of fans. Sadly all these jonny-come-latelies had never experienced the pain of being ****. I could never get over the fact that fans would boo them off at HT in the prem!

  • jongyungi meags (@jongyungi) reported

    @KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM

  • slowcrushh Jamie (@slowcrushh) reported

    Anyone in Hull have an Android that keeps forgetting Kcom WiFi network, then told access denied when you try to connect? Every time I come home it happens.

  • mikec2781 mikec278@googlemail. (@mikec2781) reported

    @KCOMhome Why is my KCOM package going up £3 per month to £44.99, i cannot afford this ? If you live in Barton the same package is £10 cheaper. Why are you ripping off existing customer ?