KCOM

KCOM Outage Report in Ipswich, Suffolk, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ipswich, Suffolk, England 01/25/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.

  • FridayNightWars FridayNightWars (@FridayNightWars) reported

    @Blumpykin @zillowgonewild Legit you have access to KCOM WiFi there. I live near here (its near Hull) and you can get WiFi signal from KCOM there

  • StarrySeaWitch Starry ⭐✨🌟 (@StarrySeaWitch) reported

    @charmcitylwy Brown wants to go after wage theft. KCOM has some kind of dog whistle ads and thinks more people should be in the criminal justice system because that's how they get access to services. They are both terrible but I think Brown is slightly less terrible.

  • ItsDuddits Duddits II (@ItsDuddits) reported

    @Pijinnn_ Im from Hull and we are super lucky, we get 1gb down 200 up we cant get virgin, sky or BT just Hull's own company KCOM. Consider a move to Hull.... lol

  • SamanthaJaggar samantha jaggar (@SamanthaJaggar) reported

    @kcom wtf your guy has said he can dig up outside my house till 11pm at night

  • SueHodg78985334 Sue Hodgson (@SueHodg78985334) reported

    @falamgir @KCOMhome What you asking me for? Try KCOM but go through with the process this time . You don't like the bad press well tough. You're full of excuses sort it out with KCOM! Castle Grange doesn't want your product !

  • airliestreet threepennystander (@airliestreet) reported

    @Plusnet Would like to take up your offer to renew my contract with Plusnet. Unfortunately, before the 18 month contract ends I will have moved to the KCom area in Hull who do not support Plusnet. Will I have to pay a fee for having to terminate my contract early?

  • stackstalker Stackstalker (@stackstalker) reported from City of Kingston upon Hull, England

    The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY

  • rainbowkate1989 hummingbird (@rainbowkate1989) reported

    @KCOMhome is anyone having problems with kcom Internet?

  • TheaLeighMock19 Thea-Leigh Mock (@TheaLeighMock19) reported

    @Bridget29841898 @peter_levy If all KCOM wanted was payment then why are there no other companies in hull? there is clearly another problem, or everyone would share with kcom already like they do with BT outside of hull