KCOM Outage Report in Ipswich, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Ipswich, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at KCOM
KCOM is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (71%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Robson
(@sventiger55) reported
@peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.
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Catseye
(@gtdpda) reported
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2
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KCOM
(@KCOMhome) reported
@ConnorDarley4 If none of the KCOM sites are working and you have tried on multiple devices and browsers, we will need to do more trouble shooting with you over the phone. Please call 01482606101 and we can take a look for you :)
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CharlieB_Ull 🎗️
(@UllCharlieb) reported
@jacobgarner05 @HullCity But we never do at the kcom. Even against smaller crowds.
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Ryan Westerdale
(@Ryw434) reported
@DoctorBenjy @bt_uk Could be worse, you could live here in Hull where Kcom have a monopoly, along with terrible customer service and sky high prices. You'd also live in Hull which is bad enough as is
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Karl Griffin
(@KarlGriffin16) reported
Completely destroyed any hope I had of getting my lads into football by taking them to the KCom last night. Awful. Freddie is still complaining about it this morning #hcafc
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Twizt🇧🇼
(@CityTwizt) reported
@MCFC_Luke_ @WWEGareth Not legally nah lad, Hull and surrounding area is stuck with KCOM who sponsor the stadium and it means paying £6k to get them to fit their lines for the full street and I'm not staying in this gaff for life it's awful 😭
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The Co-operative Bank UK
(@CooperativeBank) reported
@Liam__McNulty Hi Liam, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing.1/2
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Andrew Briggs
(@chogger5) reported
@NottsCounty1991 @EdwardW03136447 @Official_NCFC To be honest everyone states that rugby doesn’t help and I get that it doesn’t but it’s possible to have a decent pitch and play rugby on it look at the Aviva in Dublin or Principality stadium or at club level Ashton Gate or KCom stadium