KCOM

KCOM Outage Report in Hereford, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Hereford, England 11/22/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Peterbarley91 Barley (@Peterbarley91) reported

    Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom

  • VindaIoo . (@VindaIoo) reported

    @JMEden_97 not as bad as kcom

  • PitchersDrummer BritpopDrummer (@PitchersDrummer) reported

    @KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

  • BricknellBeers Bricknell Brewery (@BricknellBeers) reported

    @WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.

  • HullKRSid Sid Craven 🏉 (@HullKRSid) reported

    @vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.

  • peternb70 Peter Brady (@peternb70) reported

    @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

  • JimmyDHCAFC James Drewery (@JimmyDHCAFC) reported

    Have KCOM ever heard of customer service!

  • whittonlm Lisa Whitton 💙 (@whittonlm) reported

    Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

  • reuxshin reux choi 🍇 (@reuxshin) reported

    SO THERE'S THIS MF IN CEB KCOM, SHE'S VERY ANNOYING; SELF PRAISING, CRAB MENTALITY, N SHT. DAMN I WANNA THROW HANDS WTF

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.