KCOM

KCOM Outage Report in Hereford, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hereford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hereford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Hereford, England 12/26/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MFIJake Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported

    @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

  • MikeCovell Mike Covell (@MikeCovell) reported

    Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

  • helenstebb Helen Stebbings (@helenstebb) reported

    @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

  • dokjaqz mimi ☁️ (@dokjaqz) reported

    and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

  • ragandboneman Mark Newton (@ragandboneman) reported

    @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

  • Andy_Ross1962 Andrew Ross (@Andy_Ross1962) reported

    @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

  • Rune_Norule Rune (@Rune_Norule) reported

    bruh i just wanted to come on and see what’s going on for kcom but damn nvr mindddd

  • hcityafc . (@hcityafc) reported

    @kcom internet gone down west of the river by looks of it #uptherobins

  • blacklab115 Amber (@blacklab115) reported

    @kcom our lightstream is terrible get it sorted please

  • t__and__p Tosh&Piffle (@t__and__p) reported

    @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.