KCOM outages and service status in Hereford, England

Problems in the last 24 hours in Hereford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Shaw (@s14awy) reported 5 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

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  Reece broom 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@reece_broom) reported 6 minutes ago

  @sophgamess 🤤 my fav game of all time! i miss playing it so much. think i might have to download it again once kcom sort this **** out

• 
  Amber (@blacklab115) reported 6 minutes ago

  kcom have got to sort their net out as we pay good money for crap internet!

• 
  ItsJustJosh (@Craucoes) reported 7 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  Frank Castle (@FrankCa52742356) reported 8 minutes ago

  @ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.

• 
  Paul B (@paulbowler60) reported 9 minutes ago

  @RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬

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  Sam Reed (@tehreedy) reported 10 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

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  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 10 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

• 
  Joseph daniel foster (@DanielDanny4755) reported 14 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Jason Dolan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CityJason) reported 16 minutes ago

  @Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day