KCOM outages and service status in Hereford, England

Problems in the last 24 hours in Hereford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hereford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 8 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  Tosh&Piffle (@t__and__p) reported 8 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Admiral Atomic (@AdmiralAtomicTV) reported 16 minutes ago

  @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom

• 
  Patrice (@Patrice_Supply) reported 17 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 19 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  IAN_EBO_LAD (@ebolad1) reported 22 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 23 minutes ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

• 
  Ben (@BenGardner44) reported 28 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome

• 
  Scott Bradley (@Bradley1Scott) reported 29 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  ItsJustJosh (@Craucoes) reported 30 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you