KCOM outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 9 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Al Gradwell (@AlGradwell) reported 10 minutes ago

  @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

• 
  Vennie (@Vennie2691) reported 13 minutes ago

  @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

• 
  IAN_EBO_LAD (@ebolad1) reported 14 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Chris Shaw (@s14awy) reported 14 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Admiral Atomic (@AdmiralAtomicTV) reported 19 minutes ago

  @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom

• 
  Steve Parker (@steviee_p) reported 20 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Mike Covell (@MikeCovell) reported 20 minutes ago

  Anyone else having intermittent signal with their kcom?

• 
  hc (@indianasc0nes) reported 22 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• 
  Tosh&Piffle (@t__and__p) reported 22 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.