KCOM outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Andy (@Andytlee2) reported 2 minutes ago

  @wakka80 @tottyhull I do know Kcom had a lot of work to do there regarding fibre, network improvements etc

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  hc (@indianasc0nes) reported 3 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

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  Adam 🐯 🌿 (@AlterAdam89) reported 4 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

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  Bean. 🍇 (@HLJOHNO) reported 5 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

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  DogeDesigner (@cb_doge) reported 5 minutes ago

  BREAKING: UK telecom regulator Ofcom confirms Starlink is a viable broadband alternative under the UK’s 10 Mbps Broadband USO rules. 🇬🇧 • Ofcom confirmed this directly to UK broadband publication ISPreview. • This means that if affordable Starlink service is available at a property, it may no longer qualify for a USO connection from BT or KCOM. • Some applicants have already been refused a USO connection because Starlink was available. • Back in May, Ofcom said cheaper Starlink plans helped reduce the number of premises without affordable decent broadband to around 4,000. This is good news for Starlink, giving it stronger recognition from the UK regulator as a real broadband solution for remote and underserved areas.

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  Neil Peacock (@neilmpeacock) reported 7 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

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  Silver Humber (@SilverHumber) reported 8 minutes ago

  @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

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  James 🎗 (@jameskwiths) reported 8 minutes ago

  Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

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  IAN_EBO_LAD (@ebolad1) reported 13 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

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  D🅰️z (@JellyTotPixel) reported 16 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working