KCOM outages and service status in Hampstead, England

Problems in the last 24 hours in Hampstead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 1 minute ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

• 
  John Thomas (@BorisJohnThomas) reported 1 minute ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  IAN_EBO_LAD (@ebolad1) reported 3 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Chris Dent (@dentchris93) reported 4 minutes ago

  @wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳

• 
  Frank Castle (@FrankCa52742356) reported 8 minutes ago

  @ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.

• 
  Chris Shaw (@s14awy) reported 10 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Michael (@MikeeP1981) reported 13 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  Chris Jackson (@ChrisJa53783666) reported 14 minutes ago

  @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 22 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 23 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.