KCOM outages and service status in Hackney, England

Problems in the last 24 hours in Hackney, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hackney, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Merlot&Shiraz (@Merlot1109) reported 1 minute ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  zigzagtoes (@zigzagtoes) reported 1 minute ago

  @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

• 
  Tesla Owners Silicon Valley (@teslaownersSV) reported 2 minutes ago

  BREAKING: Starlink has received another major regulatory win in the UK. 🇬🇧 The UK's communications regulator, Ofcom, has confirmed that Starlink qualifies as a viable broadband alternative under the country's 10 Mbps Broadband USO rules. • Confirmation provided directly to ISPreview • Properties with affordable Starlink access may no longer be eligible for a USO connection from BT or KCOM • Some USO requests have already been declined because Starlink service was available • Ofcom previously said lower-cost Starlink plans reduced the number of underserved premises to around 4,000 The decision further reinforces Starlink's role as a trusted broadband option for rural and hard-to-reach communities.

• 
  Albert  (@albertj485) reported 4 minutes ago

  @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

• 
  jodie 🧸🤍 (@auroraluvbot) reported 4 minutes ago

  kcom wifi sucks ***

• 
  Joseph daniel foster (@DanielDanny4755) reported 5 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 9 minutes ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

• 
  KCOM (@KCOMhome) reported 10 minutes ago

  @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

• 
  lee opie (@leemelonopie) reported 11 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  Patrice (@Patrice_Supply) reported 11 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.