KCOM

KCOM Outage Report in Gillingham, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gillingham, Kent, England 11/25/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JonathanAvis8 Jonathan Avis (@JonathanAvis8) reported

    I never been to Hull but these photos of the KCom will do #CAFC

  • leohcafc Leo Weiniger🎗FreeKLP (@leohcafc) reported

    @JM_1889 Never at KCOM

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMcare No this is not. But somebody on a BT network has a constant speed. Me and others on KCOM bang on 5PM everyday drop down from our full package speed to around 500kbps! Got to be something on KCOM or one of your partners?

  • mellors30 ⚽WAM™ (@mellors30) reported

    @lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • a75215278 Jack (@a75215278) reported

    Anybody else’s Kcom internet down? #Hull #Kcom @KCOMhom

  • patrickwmhullfc JOBDONE (@patrickwmhullfc) reported

    Not seen the pitch at the KCOM look as poor as it is now for a good few years..Is Ehab penny pinching on the pitch maintenance too?

  • Fozzie040388 Ian Foster 🎗 (@Fozzie040388) reported

    Do @KCOMhome turn down everyone's Internet speed on a night about 8pm or is it just us? Swear it happens every night. #KCom #crapservice

  • KCOMcare KCOM Care (@KCOMcare) reported

    On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)