KCOM

KCOM Outage Report in Gateshead, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 01/12/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • HullCityLive Rick 🎗 (@HullCityLive) reported

    Fav game was the defeat to Chelsea in the FA Cup because it was nice to see the KCOM full and it was a last hurrah for Bowen and Grosicki. Worst was obviously Wigan. The night the years of disinterest and decline all came home to roost. #hcafc were a laughing stock. #hcafc2020

  • JonathanAvis8 Jonathan Avis (@JonathanAvis8) reported

    I never been to Hull but these photos of the KCom will do #CAFC

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • NeilDBarker Neil Barker (@NeilDBarker) reported

    @toriiikane @KCOMcare Still having issues here in HU7, our router seems to me remotely rebooting itself for the past 2 hours though it's meant to be getting checked by KCom just waiting for a reply back.

  • Ayub_1088 🍳 (@Ayub_1088) reported

    @cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?

  • patrickwmhullfc JOBDONE (@patrickwmhullfc) reported

    Not seen the pitch at the KCOM look as poor as it is now for a good few years..Is Ehab penny pinching on the pitch maintenance too?

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMcare I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl