KCOM Outage Report in Gateshead, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (59%)

2. 

   Wi-fi (22%)

3. 

   Total Blackout (16%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• KCOM Care (@KCOMcare) reported 51 seconds ago

  @PinderAlex We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• Steven Revell (@revelson57) reported 3 minutes ago

  WHY as Kcom put there prices up , because the service we get does not match the service we get

• KCOM (@KCOMhome) reported 4 minutes ago

  @grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• JimToFriends (@JamesStart10) reported 5 minutes ago

  @damo_razz @BenSchofield_ Fault with connection from kcom most of Hull down

• KCOM (@KCOMhome) reported 8 minutes ago

  Update: Our engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

• andy ward1973 (@andyward73) reported 13 minutes ago

  @KCOMhome Working ok here now never usually have a problem with kcom

• Daniel (@danjsansam) reported 14 minutes ago

  @GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.

• Richie Hart (@therichardhart) reported 14 minutes ago

  Loving the double-edged sword of having shite phone signal in Beverley and KCOM being down. 👌

• Luke #FBPPR (@libluke85) reported 16 minutes ago

  @misscherrydolce @KCOMhome @virginmedia I wouldn’t wish VirginMedia on my worse enemy! Definitely steer clear unless you want service worse than KCOM…and that’s saying a lot!

• KCOM (@KCOMhome) reported 17 minutes ago

  @AlanClark_ We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account