KCOM outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent KCOM outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	29 days ago
Newcastle upon Tyne	Wi-fi	29 days ago
Newcastle upon Tyne	Internet	29 days ago
Newcastle upon Tyne	Internet	2 months ago
Newcastle upon Tyne	TV	7 months ago
Newcastle upon Tyne	Wi-fi	10 months ago

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 4 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 5 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  Merlot&Shiraz (@Merlot1109) reported 6 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 7 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

• 
  Tosh&Piffle (@t__and__p) reported 7 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  KCOM (@KCOMhome) reported 7 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

• 
  Chris Jackson (@ChrisJa53783666) reported 18 minutes ago

  @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

• 
  Paula Burnby (@BurnbyPaula) reported 20 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  Jim Bacon (@Jim_Baconnaise) reported 23 minutes ago

  Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare

• 
  Mike Covell (@MikeCovell) reported 25 minutes ago

  Anyone else having intermittent signal with their kcom?