KCOM Outage Report in Gateshead, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (7%)

4. 

   E-mail (2%)

5. 

   TV (2%)

6. 

   Phone (2%)

Live Outage Map Near Gateshead, England

The most recent KCOM outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	27 days ago
Newcastle upon Tyne	TV	5 months ago
Newcastle upon Tyne	Wi-fi	8 months ago
Gateshead	Internet	8 months ago
Newcastle upon Tyne	Internet	9 months ago
Newcastle upon Tyne	Total Blackout	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• andy ward1973 (@andyward73) reported 49 seconds ago

  @KCOMhome Working ok here now never usually have a problem with kcom

• KCOM (@KCOMhome) reported 3 minutes ago

  @grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• KCOM Care (@KCOMcare) reported 3 minutes ago

  @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• Kurt Hoyle (@rseHoyle) reported 11 minutes ago

  @KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔

• KCOM (@KCOMhome) reported 15 minutes ago

  @AlanClark_ We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• KCOM Care (@KCOMcare) reported 15 minutes ago

  @ChrisGilleard We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• Cara Townsend (@cara_townsend98) reported 17 minutes ago

  @Skitapostur Not Hull resident but contracting for a company based there and everyone has gone offline, so my guess is yeah, issues at KCOM (again)

• Ability IT (@weareability) reported 20 minutes ago

  If you're having internet issues in #Hull at the moment, you're not alone. KCOM are currently having an outage.

• Becky 🐝 (@Beccaa_Booo) reported 20 minutes ago

  Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.

• Richie Hart (@therichardhart) reported 23 minutes ago

  Loving the double-edged sword of having shite phone signal in Beverley and KCOM being down. 👌