KCOM

KCOM Outage Report in Gateshead, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 12/21/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • WMBigLocal WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • TMCHull The Marvell College (@TMCHull) reported

    Unfortunately the school telephone lines are currently down, we have KCOM engineers fixing the problem. Sorry for any inconvenience.

  • zofiiye Zofia (@zofiiye) reported

    @emma__j__w @ms3comms Sounds terrible, when I look out of my window I see a car they completely blocked so the person can’t get to work or anything if they need to! It feels like a campaign to get more customers to kcom if anything.. they are leaving tools in everyone’s gardens here too.. horrible

  • CityTwizt Twizt🇧🇼 (@CityTwizt) reported

    @MCFC_Luke_ @WWEGareth Not legally nah lad, Hull and surrounding area is stuck with KCOM who sponsor the stadium and it means paying £6k to get them to fit their lines for the full street and I'm not staying in this gaff for life it's awful 😭

  • caslad78 Rich Carr (@caslad78) reported

    @SeriousAboutRL Cas & Waki share a ground for the sake of economical sense? If this is the case, then why haven’t HKR jumped in at KCOM, Wigan/Sts, Leeds/Bradford, Man Utd/Man City share a stadium? If backers are willing to invest like they invested £35M at Leeds then I can’t see the problem??

  • KCOMhome KCOM (@KCOMhome) reported

    @ConnorDarley4 If none of the KCOM sites are working and you have tried on multiple devices and browsers, we will need to do more trouble shooting with you over the phone. Please call 01482606101 and we can take a look for you :)

  • CityView1904 Джарвіс (@CityView1904) reported from City of Kingston upon Hull, England

    Is anyone having KCOM issues today? #Hull #KCOM

  • efl_andnffc Everything EFL (@efl_andnffc) reported

    The Premier League destined Cottagers travel to the KCOM to take on a Hull side coming off the back of a win and two defeats to start Arveladze’s tenure, the latest a poor display in defeat at Derby. They will improve here. But Mitrovic will bag at least 1. Hull 1-2 Fulham

  • CSharp4EverMore csharpforevermore (@CSharp4EverMore) reported

    KCOM Hull really don't learn. Thank goodness for third parties logging issues and making them known. I have been stressing out trying to work from home but not a peep from @KCOMhome @KCOMcare. They let people call their phone lines and wait rather than tweet about issues. >:(

  • Benj1960 Brian Benjafield (@Benj1960) reported

    @paullewismoney I had shares in KCOM and my cheque for £36 dividend went missing on the post. They wanted £25 to issue a replacement. I lost thousands on the shares too