KCOM outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KCOM (@KCOMhome) reported 7 minutes ago

  Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

• 
  Adam (@Cardinal_Malt) reported 9 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Neil Peacock (@neilmpeacock) reported 11 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  John Thomas (@BorisJohnThomas) reported 11 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  x (@fcmufc17) reported 12 minutes ago

  @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all

• 
  TeeGee (@Suimavave) reported 13 minutes ago

  @D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train

• 
  Becky 🐝 (@Beccaa_Booo) reported 13 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Peter Brady (@peternb70) reported 15 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• 
  evie 🌗 (@Pivotless) reported 15 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  lin 💥 (@HWNGKKYU) reported 16 minutes ago

  @yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO