KCOM

KCOM Outage Report in Gateshead, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 01/23/2026 10:10

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • GGX_RazorzYT ggxrazorz (@GGX_RazorzYT) reported

    Kcom you are the worst ISP in existance

  • spencer68 Spencer Dixon (@spencer68) reported

    @Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!

  • proctorstudio Richard Proctor (@proctorstudio) reported

    @LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.

  • Church_of_Aston church of aston (@Church_of_Aston) reported

    @phg1 @C1974W @Babble____ I have never known any new lines go to any house,ones outside can be replaced but not into your house. Dont Kcom run the Hull area ??

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I was gonna become a meme. I wanna preload no mans sky on just my home because of kcom outage.

  • Jomeimei421 🌻mei | 🐇🐺🦌 propaganda (@Jomeimei421) reported

    so today I learned that ORV is getting short stories after the reserialization of World After the Fall I want to see the post epilogue REAL BAD but I think realistically, the short stories will probably be character vignettes of KCom during the events of ORV

  • Emma_Crxssing Emma ⭐️⭐️💙🇺🇦 (@Emma_Crxssing) reported

    @DianaJohnsonMP It’s about time we had more choice of internet in the city. No Sky or BT internet allowed which would be cheaper and more reliable than rip off KCOM. Kcom always cuts off and drops reliability in peak hours. Customer service is terrible too

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • flovercarat emma 🧡 (@flovercarat) reported

    DAMN THE KCOM LINEUP IS SO GOOD SOFAR