KCOM Outage Report in Gateshead, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (7%)

4. 

   TV (2%)

5. 

   Phone (2%)

Live Outage Map Near Gateshead, England

The most recent KCOM outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	10 days ago
Newcastle upon Tyne	TV	5 months ago
Newcastle upon Tyne	Wi-fi	7 months ago
Gateshead	Internet	7 months ago
Newcastle upon Tyne	Internet	8 months ago
Newcastle upon Tyne	Total Blackout	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• ItsJustJosh (@Craucoes) reported 7 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• Alan Hemingway (@alanacct) reported 8 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• bingbong (@flibberdigibert) reported 8 minutes ago

  @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

• Ryan Beeley (@RazzaB3) reported 8 minutes ago

  @KCOMhome is kcom down can't get online and same for some friends around east hull

• mark dawson (@dogster24) reported 8 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• Chris Green (@Chris_P_Green) reported 12 minutes ago

  @angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP

• ItsJustJosh (@Craucoes) reported 14 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• Daniel Rose (@ExileAryui) reported 15 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• Vennie (@Vennie2691) reported 15 minutes ago

  @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

• Ben (@BenGardner44) reported 16 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome