KCOM

KCOM Outage Report in Gateshead, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 01/20/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • astra1313 chris (@astra1313) reported

    @d1721867183 Only got to steward 1 stand then, keeps costs down. Similar to the decision made by FC at Kcom with north stand, makes perfect business sense.

  • torialilith toria (@torialilith) reported

    KCOM i am begging u to get your **** together

  • mellors30 ⚽WAM™ (@mellors30) reported

    @lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon

  • DrMattMorgan Matthew Morgan (@DrMattMorgan) reported

    @KCOMcare hi KCom I have no internet connection. I have been on hold now for 35 minutes and moved from 29 to 23 in the queue. Is there anyone answering calls? This is my first day as your customer and feels pretty poor so far.

  • Ciara_OfficiaI A.J. (@Ciara_OfficiaI) reported

    @ghoulskill But for a regular kcom or uv custom to apologize normally like she does takes months for people to forgive yet for her it takes hours? **** outta here.

  • parkerrg Bob Parker (@parkerrg) reported

    Any one having sound and vision problems from KCOM,mine is crap

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Whilst I'm being mad at kcom can I help fml.

  • musichqhull Darren Bunting (@musichqhull) reported

    @Sir_RyKitching @KCOMhome not Kcom but mobile signal for Giffgaff & Tesco Mobile is shocking on Bev Rd this afternoon - trying to stream is impossible

  • AndyMedcalf Andy Medcalf 🎗️ (@AndyMedcalf) reported

    In other news, how **** does the KCOM pitch look!? #hcafc

  • HullTeslaModel3 Tesla Model 3 Adventures (with Rich & Sharon) (@HullTeslaModel3) reported

    @effin1233 Almost two hours on hold, and then when I'm almost through, it telling me they've technical problems with their phones! Laughable! Come on @KCOM pull your fingers out.