KCOM

KCOM Outage Report in Gateshead, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 11/20/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • kevbez1969 Kev (@kevbez1969) reported

    @DEANCARR2010 @lynnsey4 @KCOMhome So basically you are getting a lot of wireless interference in your house. That is nothing to do with KCOM. They provide the service to your house but can't control what happens inside. It's your internal network that's at fault. Invest in a WiFi mesh set up or ethernet adapters

  • TMCHull The Marvell College (@TMCHull) reported

    **** IMPORTANT NOTICE**** Unfortunately the school telephone lines are currently down, we have KCOM engineers trying to fix the problem. Sorry for any inconvenience.

  • jayemrz ris (@jayemrz) reported

    im convincd sm stans are the worst stans in kcom

  • KarlGriffin16 Karl Griffin (@KarlGriffin16) reported

    Completely destroyed any hope I had of getting my lads into football by taking them to the KCom last night. Awful. Freddie is still complaining about it this morning #hcafc

  • WMBigLocal WM Big Local (@WMBigLocal) reported

    Thread: Providers with inbuilt social tariffs don’t usually advertise this in their marketing material, but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs to those on Universal Credit.

  • CityView1904 Джарвіс (@CityView1904) reported from City of Kingston upon Hull, England

    Is anyone having KCOM issues today? #Hull #KCOM

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @scattysmum @Tory_Glory I have KCom fibre (its a Hull thing) full fibre to the house, guaranteed 500mbps with the option of 900mbps, never gone down in 4 years..

  • pryce_wyndam Wesley Wyndam-Pryce (@pryce_wyndam) reported

    @KCOMhome Kcom prices are nuts because of monopoly. Poor customer service most of the time

  • bradjohnson71 Brad Johnson (@bradjohnson71) reported

    @KCOMhome We had to change from 400 to 300 just to keep the price at 54.99 now we see the price says 54.99 let alone the offer price of 44.99 wtf kcom?

  • dan_handforth daniel handforth (@dan_handforth) reported

    @matt_newsum @TrylineUK The problem is the stadium size imo, have it somewhere smaller like the KCOM and it looks less empty