KCOM

KCOM Outage Report in Gateshead, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 10/30/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gateshead, England

The most recent KCOM outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Wi-fi
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • pxrtyscenegames nat 🌻 (@pxrtyscenegames) reported

    My internet cut out halfway through but I managed to catch most of it (thnx KCOM), I am soooo excited for this update, it's adding so many things that I've been missing I'm just 🥰🥰🥰🥰

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • jongyungi meags (@jongyungi) reported

    @KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM

  • HullPhilT PhilT (@HullPhilT) reported

    @AndIsaidNoNoNo @HCAFCTigerlink All of the above, plus meeting Sir Bobby Robson at half time at Fer Ark, when Jan Molby was the gaffer (I was a guest of the sponsor KCom). Losing to Luton and Sir Bobby asked me what I thought the problem was..... 😳

  • Phil48James Phil Taylor. nearly a pensioner. (@Phil48James) reported

    @andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.

  • kazooeykablooey emma 🍑 (@kazooeykablooey) reported

    @DenverTheCoder im looking into broadband for my flat il be moving into fibre is not available, and kcom need permission from the owner of the building to install it, yet this **** comes up when i put the address into ofcom's website i will probably just end up getting ADSL

  • HelenMDirector Helen Garnett MD 🎶❤️ (@HelenMDirector) reported

    I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

  • slowcrushh Jamie (@slowcrushh) reported

    Anyone in Hull have an Android that keeps forgetting Kcom WiFi network, then told access denied when you try to connect? Every time I come home it happens.

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate