KCOM

KCOM Outage Report in Gateshead, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Gateshead, England 01/20/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • debrabedford1 debra bedford (@debrabedford1) reported

    @MartinSLewis Hull kcom £53 month really good customer service

  • taff_owst Taffleberry (@taff_owst) reported

    @Steve09425095 @KCOMhome @Roisindubh7 If you're getting to the slow speed on steam, PSN, Xbox etc then that's been requested OF kcom to try and limit the ridiculous server traffic atm. If you mean generally, are you on fibre or broadband? As my fibre connection, outside of gaming, is absolutely fine.

  • cyphxeryg allana ⁷ (@cyphxeryg) reported

    BTS, TXT and Enhypen were always a threat to the kcom since they were rookies. dont even ask me why coz it mf shows. and it sucks. tsk.

  • Steve09425095 Steve (@Steve09425095) reported

    @taff_owst @KCOMhome @Roisindubh7 Thanks I hope so too just fed up of getting put through the ringer with lies from kcom that there are no restrictions etc I've sent them lots of evidence screens of packetloss etc have it logged with customer complaints and pre logged issue with ofcom ready for 8 week deadlock

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Whilst I'm being mad at kcom can I help fml.

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @Zonehammer @KCOMhome Yeah its a joke, I cannot play anything online as its too laggy and also cannot download as its way too slow!! Kcom what are you playing at? I've got a 400meg line my speeds are showing 100meg. Why am I paying for this crap service?

  • lMiskYl l MiskY l (@lMiskYl) reported

    @FreshR6S Kcom has been **** for some known reason tests was showing that I was getting 440 mbps down but was getting 500kbps and I reset everything all my friends have had the same

  • Steve09425095 Steve (@Steve09425095) reported

    @KCOMhome your expanding adding more to an already over congested network you can't even keep Hull up and running and now you want to expand GREED AND NOTHING MORE dispicable company you are kcom discusting

  • Begbieeee Big 🎅🏿 (@Begbieeee) reported

    @sam_welburn @KCOMhome I still stand on my podium of kcom are crap

  • alfie_hordon Alfie Hordon (@alfie_hordon) reported

    @tjayhearson tell you what heard that kcom craven park ain’t bad