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KCOM

KCOM outages and service status in Durham, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • itzashley06x
    Ashley 🔶 (@itzashley06x) reported

    Never mind, it’s KCOM doing maintenance work 🙄

  • MikeeP1981
    Michael (@MikeeP1981) reported

    Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

  • KCOMhome
    KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

  • DanielDanny4755
    Joseph daniel foster (@DanielDanny4755) reported

    @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

  • KCOMhome
    KCOM (@KCOMhome) reported

    @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

  • AlterAdam89
    Adam 🐯 🌿 (@AlterAdam89) reported

    @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

  • Gareth416
    Gareth smith (@Gareth416) reported

    @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

  • SteveWithill
    Steve Withill (@SteveWithill) reported

    KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • kingswood_tiger
    Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported

    @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom