KCOM

KCOM Outage Report in Durham, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Durham, England 12/30/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    David Cameron better ignore us and stay in my home because of kcom outage.

  • HullTeslaModel3 Tesla Model 3 Adventures (with Rich & Sharon) (@HullTeslaModel3) reported

    @effin1233 Almost two hours on hold, and then when I'm almost through, it telling me they've technical problems with their phones! Laughable! Come on @KCOM pull your fingers out.

  • Sinoc229 Sinoc (@Sinoc229) reported

    @SuperBulletWill for some reason there's steamworks checks during loading screens, and since everyone and there mom is downloading cyberpunk it's slowing the whole service down and thus making loading times in Kcom take longer. it's a well made videogame

  • parkerrg Bob Parker (@parkerrg) reported

    Any one having sound and vision problems from KCOM,mine is crap

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @Zonehammer @KCOMhome Yeah its a joke, I cannot play anything online as its too laggy and also cannot download as its way too slow!! Kcom what are you playing at? I've got a 400meg line my speeds are showing 100meg. Why am I paying for this crap service?

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • sallybrids Sal H (@sallybrids) reported

    @KCOMcare And if the service we pay so much for is rubbish it doesn’t matter does it? We’re completely over a barrel and KCOM carry on taking our money. This is exactly the time we need our internet the most - for work, studying, keeping in touch with people, shopping etc. So frustrating

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • Begbieeee Big 🎅🏿 (@Begbieeee) reported

    @sam_welburn @KCOMhome I still stand on my podium of kcom are crap