KCOM outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Blanchard (@AntBlanchard34) reported 3 minutes ago

  All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

• 
  Kris Bean (@kkrrbb76) reported 4 minutes ago

  @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

• 
  Frank Castle (@FrankCa52742356) reported 5 minutes ago

  @ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.

• 
  Viking Photography York (@vikingphotoyork) reported 6 minutes ago

  @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

• 
  Chris Jackson (@ChrisJa53783666) reported 10 minutes ago

  @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

• 
  StoryGlory81 (@triggersbroom17) reported 13 minutes ago

  @bragginghull Is it time to get a sports psychologist in to address our dreadful home form (although I’ve never felt like the Kcom/MKM has ever felt like home). Last season I can take, but this season seems to be a burning issue.

• 
  Paul Reavley (@reavo81) reported 14 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…

• 
  lin 💥 (@HWNGKKYU) reported 16 minutes ago

  @yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO

• 
  Scott Bradley (@Bradley1Scott) reported 17 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• 
  Ben Anderson (@B4nd000) reported 19 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully