KCOM

KCOM Outage Report in Durham, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Durham, England 03/06/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    Kcom is down again looool actual joke of a service

  • HelenMDirector Helen Garnett MD 🎶❤️ (@HelenMDirector) reported

    I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

  • kazooeykablooey emma 🍑 (@kazooeykablooey) reported

    @DenverTheCoder im looking into broadband for my flat il be moving into fibre is not available, and kcom need permission from the owner of the building to install it, yet this **** comes up when i put the address into ofcom's website i will probably just end up getting ADSL

  • MlTSURlKANR0JI mitsuri (real) (@MlTSURlKANR0JI) reported

    @verychaeri i’m so sick and tired of the bs you retweet because it’s very ******* obvious who ur talking about & if you think ur some type of bad ***** you aren’t. at the end of the day you’re an 0bese raci$t b!tch who continues to stalk kcom & syg not even A WEEK after u leave

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV All the down was dug up to fit KCOM and the town has had problems tv ever since? I play for local bowls team and ask team members if trouble tv and yes they all have all over withernsea. People have bought tv's then find signal breaks up wether it's Freeview, freesat or any

  • Charlie61430377 Charlie Holden (@Charlie61430377) reported

    @RoperCallum Could of been worse could of sat for 80 mins in kcom watching one of the worst, boring and **** performances I’ve ever seen.