KCOM outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gazarelda (@Gazarelda) reported 5 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?

• 
  Mihu Nowak (@Mihu_Nowak) reported 5 minutes ago

  @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

• 
  Steve Withill (@SteveWithill) reported 6 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  evie 🌗 (@Pivotless) reported 8 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  Scott Bradley (@Bradley1Scott) reported 11 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• 
  Scott Bradley (@Bradley1Scott) reported 12 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Becky 🐝 (@Beccaa_Booo) reported 12 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Chris Dent (@dentchris93) reported 13 minutes ago

  @wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳

• 
  Andrew Ross (@Andy_Ross1962) reported 16 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  James Lockwood (@EnfieldTiger) reported 16 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason