KCOM

KCOM Outage Report in Durham, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Durham, England 12/06/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • terryf007 terry flatt (@terryf007) reported

    @KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly

  • JoshLongden1997 Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • aeroplanejacko AEROPLANE JACKO (@aeroplanejacko) reported

    Terrible once again No drive No plan No promotion by the looks of it McCann will be dreading the day we get back in the Kcom @HumbersideSport

  • Steve09425095 Steve (@Steve09425095) reported

    @terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times

  • nai_shunn Nai⁷🌙 (@nai_shunn) reported

    uh wtf is happening here on kcom?! WHSUSBS

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.