KCOM Outage Report in Durham, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (70%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• daniel handforth (@dan_handforth) reported 41 seconds ago

  @matt_newsum @TrylineUK The problem is the stadium size imo, have it somewhere smaller like the KCOM and it looks less empty

• James W (@jamesewoods) reported 47 seconds ago

  @dylanbeattie @pete_codes Hull, UK. KCOM @KCOMhome have the monopoly here and there are no BT/Openreach lines, so residents only have the option of paying extortionate prices with KCOM or use a 4G/5G solution.

• Royal Bridlington (@royalhotelbrid) reported 3 minutes ago

  @KCOMhome Internet gone down at home. Tried to reboot, no joy. Contacted Kcom. Will not speak with me as I used my husband name when we installed Kcom. He's out all day - I want to report a fault ! #terrible service

• Dave Wheldrake🎗️🇬🇧 (@davidwheldrake) reported 7 minutes ago

  @StormTroop_Aim Personally I want EVERY fan that claims to be a #hcafc to get themselves down to the KCOM, now that the gruesome twosome have gone. There's no excuses left now..... The Allams have gone.

• Michael Norfolk (@man0633) reported 8 minutes ago

  @KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility

• Prof. Sir SL. Backing Boris (@OptimisticLyon) reported 8 minutes ago

  @scattysmum @Tory_Glory I have KCom fibre (its a Hull thing) full fibre to the house, guaranteed 500mbps with the option of 900mbps, never gone down in 4 years..

• FriendlyVillageVegan #WestmonsterMustFall (@VillageVeganUK) reported 9 minutes ago

  @Bakedbe51247544 @KCOMhome Go to Pure, I've switched to them from KCom in 2017 never had a problem with them. Much cheaper than KCom and it's the same fibre line.

• Old Grandpa Joe — Joe Collins (@Old_GrandpaJoe) reported 11 minutes ago

  @lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible

• Stef Walton (@Stef_Walton) reported 13 minutes ago

  This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness

• csharpforevermore (@CSharp4EverMore) reported 14 minutes ago

  KCOM Hull really don't learn. Thank goodness for third parties logging issues and making them known. I have been stressing out trying to work from home but not a peep from @KCOMhome @KCOMcare. They let people call their phone lines and wait rather than tweet about issues. >:(