KCOM

KCOM Outage Report in Durham, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Durham, England 10/23/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve09425095 Steve (@Steve09425095) reported

    @KCOMhome everyone on kcom experiencing the restricted downloads demand a rebate each and every month or it will never get fixed

  • gaz2801 Gareth Appleton (@gaz2801) reported

    @KCOMhome From getting my playstation out the box to playing the new spiderman fully downloaded less then 30mins all down to switching to kcom from bt.

  • F1Gollum F1 Gollum (See pinned tweet) (@F1Gollum) reported

    @angus_young61 It's the lights from the KCOM that help the grass grow. There's probably a technical name for them.

  • toria_1982 Victoria L Wilson (@toria_1982) reported

    @KCOMhome is kcom down? Suddenly got no service 10mins ago

  • RFCJoeJ Joe🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RFCJoeJ) reported

    @TheKcomEra So you find the beat photo of the KcOm and the worst of the mad stad

  • bennyboy599 Ben 🎗 (@bennyboy599) reported

    @AndyMedcalf @F1Gollum Not for a long time, and to be honest I can’t even remember the outcome now. Surely though as we’re using KCOM equipment throughout, and speeds are dreadful even sat next to the router, they should at least be able to suggest a solution

  • anngodden Ann Godden (@anngodden) reported

    @SolHughesWriter Well, never criticise the 3 Hull MPs for the same thing, because we have a monopoly provider in KCOM.

  • MWHULL Matt Wilson (@MWHULL) reported

    @KCOMcare can someone help me please? You keep sending bills to my uncles house when KCOM was notified that he had been found dead 17th March shortly after, my sister was then advised the account had been closed down and the nominal amount had been removed from the account?

  • debrabedford1 debra bedford (@debrabedford1) reported

    @MartinSLewis Hull kcom £53 month really good customer service

  • laze83 Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?