KCOM outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D🅰️z (@JellyTotPixel) reported 36 seconds ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

• 
  Al Gradwell (@AlGradwell) reported 6 minutes ago

  @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

• 
  The Red Reaper (@RobinArisen) reported 6 minutes ago

  That kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine

• 
  sue york (wright) (@lilminx1966) reported 7 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  Rion 𐤊 (@RionTheG) reported 7 minutes ago

  @kuda_ch Im a Gangsta who does real gangsta ****, if i point fingers then it definitely needs fingers to be pointed at. **** Zeal, KCom is the ONLY DEX on $Kas which you can trust

• 
  Ricako (@ric_ako) reported 8 minutes ago

  @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 9 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  🌸 Mandy 🌸 (@Hull50) reported 10 minutes ago

  @KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff

• 
  Jim Bacon (@Jim_Baconnaise) reported 10 minutes ago

  Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare

• 
  Reece broom 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@reece_broom) reported 12 minutes ago

  @sophgamess 🤤 my fav game of all time! i miss playing it so much. think i might have to download it again once kcom sort this **** out