KCOM outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amber (@blacklab115) reported 2 minutes ago

  kcom have got to sort their net out as we pay good money for crap internet!

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  Steve Parker (@steviee_p) reported 5 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Kev (@kevbez1969) reported 9 minutes ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  Trulea.kas (@ltruongyeg) reported 12 minutes ago

  Felix is this your exit strategy? When Kas community is down and KCom devs are grinding in bunkers to keep the Kas community going? To drag a prominent Kas leader and a top ranking nft project? (Not copy & paste, look a little harder). All by dwindling your slander in an important thread? Seek help and I wish you all the best doing so.

• 
  Mihu Nowak (@Mihu_Nowak) reported 12 minutes ago

  @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

• 
  Andrew Ross (@Andy_Ross1962) reported 13 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  KCOM (@KCOMhome) reported 15 minutes ago

  @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

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  Joseph daniel foster (@DanielDanny4755) reported 17 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported 19 minutes ago

  @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

• 
  MrHuggy (@mrhuggy) reported 22 minutes ago

  @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.