KCOM Outage Report in Durham, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (11%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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John Copley
(@johncopleyhull) reported
@KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!
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Ralphchops™
(@ralphchops) reported
@TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases
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Sid Craven 🏉
(@HullKRSid) reported
@vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.
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BritpopDrummer
(@PitchersDrummer) reported
@KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage
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adam kendrick
(@adamkendo) reported
Tomorrow is the first time I'll be back at the kcom since losing my dad 3 years ago...going to be strange, but I'm sure he will be there with me cheering on the boys on a weekend we should never forget the people who sacrificed so much for us to be able to do what we do.#HCAFC 🐯
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Natasha Smithson
(@Nasmith40) reported
@KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .
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Kirsty H
(@Kirstylu29) reported
Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom
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Luke Bedford
(@lukebed79) reported
@jesslouiseb23 I still remember your horrible lot ripping out our seats and throwing them about at the kcom in that fa Cup tie, if your crying about fan bases yours are a joke.
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jacqui hudson 🇬🇧
(@jacqui_hudson) reported
A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!
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DJPA
(@Daveayres62) reported
@KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid