KCOM Outage Report in Durham, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Durham, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (26%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Steve w
(@Stevew17171717) reported
@liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail
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Dan Atkinson
(@Danbo) reported
@WestfieldCott @KCOMhome On the whole, this isn't a bad idea, but the downside applies those restrictions to every device in your home. Unless Kcom provide the ability to control this per-device (and AFAIK, they don't) then it's very much a nuclear option.
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Pippa Robson
(@PippaJRobson) reported
@KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!
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Kirsty H
(@Kirstylu29) reported
Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom
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Joanne Hudgell
(@jo_hudgell) reported
No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?
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Mattbot
(@En2erTheMattrix) reported
First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.
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00000000000007777
(@okayjyy) reported
Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka
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tils🧡🖤
(@T1LLYYYYY_) reported
love kcom going down every 2-3 business days
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Lucy 🖤
(@lucyk512) reported
Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.
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Tom
(@brokenviolin83) reported
Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!