KCOM outages and service status in Durham, England
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Full Outage Map
- KCOM generated 0 outage signals in the last 24 hours around Durham, including 0 direct reports.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Durham, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Kirby (@JonKirby1974) reportedHey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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Lucy 🖤 (@lucyk512) reportedLove it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.
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Ricako (@ric_ako) reported@KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?
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Frank Castle (@FrankCa52742356) reported@ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.
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ItsJustJosh (@Craucoes) reported@Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer
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Tigerax (@TigeraxGG) reported**** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome
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Al Gradwell (@AlGradwell) reported@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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Joseph daniel foster (@DanielDanny4755) reported@KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM
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John Thomas (@BorisJohnThomas) reported@ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated
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Gary Yorkshire (@GaryYorkshire) reported@JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.