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KCOM

KCOM Outage Report in Durham, England

Why is my KCOM service not working?

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 58% Internet (58%)
  • 26% Wi-fi (26%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • okayjyy
    00000000000007777 (@okayjyy) reported

    Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka

  • Kirstylu29
    Kirsty H (@Kirstylu29) reported

    Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom

  • PippaJRobson
    Pippa Robson (@PippaJRobson) reported

    @KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!

  • vickerman_sue
    Sue Vickerman (@vickerman_sue) reported

    @jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍

  • TimxSaxby
    Timothy Saxby (@TimxSaxby) reported

    Is anyone else KCOM internet down tonight?

  • RadioJanine
    Janine Gosling (@RadioJanine) reported from City of Kingston upon Hull, England

    @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

  • Pivotless
    evie 🌗 (@Pivotless) reported

    it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

  • _Nathan_Spencer
    Nathan Spencer (@_Nathan_Spencer) reported

    Love it when kcom goes down mid fifa game

  • ImagesHul
    UniqueImagesOfHull (@ImagesHul) reported

    Does anyone have any dealing with Hull City football club. I wanted to see about going down to kcom stadium and taking some photographs inside the stadium

  • peternb70
    Peter Brady (@peternb70) reported

    @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless