KCOM

KCOM Outage Report in Durham, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Durham, England 12/21/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolajayneLaws Nicola jayne Lawson (@NicolajayneLaws) reported

    @JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.

  • TigerTubePlayer TigerTube 🎗 (@TigerTubePlayer) reported

    @ShackHull My bad, I should’ve specified KC/KCOM matches...

  • knockerdibb Mark Peacock 🎗🇬🇧 (@knockerdibb) reported

    @Uzzell01 Well, the mid week ‘rest’ doesn’t seem to be the advantage some predicted. Nevertheless, it was primarily abysmal finishing and poor decision making, that cost us 2 points today. It sounds contradictory, given our position, but, it’s been an ongoing problem at the Kcom all season

  • jawsofdeathdjn angryman3 (@jawsofdeathdjn) reported

    @JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.

  • Goolie6 Goolie (@Goolie6) reported

    Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro

  • timcaulfield Tim Caulfield (@timcaulfield) reported

    @JeffStelling Lol I recall Hull City asking fans 2 turn up with their own paint & brushes 2 help do up Boothferry Park. Moved 2 Kcom & club / players became more aloof. Maybe its the clubs with financial parity with fans that care. Which company made that less likely? Starts with S ends in Y

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living at my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....