KCOM outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tesla Owners Silicon Valley (@teslaownersSV) reported 3 minutes ago

  BREAKING: Starlink has received another major regulatory win in the UK. 🇬🇧 The UK's communications regulator, Ofcom, has confirmed that Starlink qualifies as a viable broadband alternative under the country's 10 Mbps Broadband USO rules. • Confirmation provided directly to ISPreview • Properties with affordable Starlink access may no longer be eligible for a USO connection from BT or KCOM • Some USO requests have already been declined because Starlink service was available • Ofcom previously said lower-cost Starlink plans reduced the number of underserved premises to around 4,000 The decision further reinforces Starlink's role as a trusted broadband option for rural and hard-to-reach communities.

• 
  Kris Bean (@kkrrbb76) reported 4 minutes ago

  @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

• 
  Adam (@Cardinal_Malt) reported 5 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Rach (@dinkyrach) reported 7 minutes ago

  @Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.

• 
  Les (@MartinTwigs68) reported 8 minutes ago

  My kcom internet is down again

• 
  Mike Covell (@MikeCovell) reported 9 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 10 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

• 
  . (@hcityafc) reported 14 minutes ago

  @kcom internet gone down west of the river by looks of it #uptherobins

• 
  Mx. Star (@sonder_star) reported 14 minutes ago

  why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 18 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.