KCOM

KCOM Outage Report in Durham, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Durham, England 02/01/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • taff_owst Taffleberry (@taff_owst) reported

    @Steve09425095 @KCOMhome @Roisindubh7 If you're getting to the slow speed on steam, PSN, Xbox etc then that's been requested OF kcom to try and limit the ridiculous server traffic atm. If you mean generally, are you on fibre or broadband? As my fibre connection, outside of gaming, is absolutely fine.

  • davidmanfredi11 DM (@davidmanfredi11) reported

    The Kcom stadium has never witnessed a game of rugby league like this!!! #superleaguegrandfinal

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • FoxyRhino Simon Fox (@FoxyRhino) reported

    Just thinking I hope Coote doesn't fall down the slope in the in-goal but then remembered there isn't one at the KCOM

  • nicke07092306 nicke 🏴󠁧󠁢󠁳󠁣󠁴󠁿👋🏻 (@nicke07092306) reported

    @WillHillGaming Hull City to be exact lol been to the kcom before as well but never for a game

  • HilaryAndre1 Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

  • Sam54542076 Littlerayofsunshine (@Sam54542076) reported

    @MartinSLewis When local businesses are going bust, why are you intent on harming them. I live in Hull and I'm perfectly happy with kcom. We have one of the fastest Internet speeds in the country. Customer service is excellent.

  • Steve09425095 Steve (@Steve09425095) reported

    @KCOMhome your expanding adding more to an already over congested network you can't even keep Hull up and running and now you want to expand GREED AND NOTHING MORE dispicable company you are kcom discusting

  • debrabedford1 debra bedford (@debrabedford1) reported

    @MartinSLewis Hull kcom £53 month really good customer service

  • FreshR6S Fresh (@FreshR6S) reported

    @lMiskYl its a KCOM issue?