KCOM outages and service status in Durham, England

Problems in the last 24 hours in Durham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  The Red Reaper (@RobinArisen) reported 38 seconds ago

  That kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine

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  Mike Horsfield (@MikeHorsfield1) reported 41 seconds ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  daniel.kas (@Daniel73122156) reported 2 minutes ago

  @kasbtc_krc20 Still cheap as **** Kasgoth and Kaszombie NFTs on KCOM .With this low KAS Price it's a no brainer .

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  Nick (@ChelseaNick25) reported 2 minutes ago

  @KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.

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  Andrew Ross (@Andy_Ross1962) reported 3 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

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  Becky 🐝 (@Beccaa_Booo) reported 6 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

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  Les (@MartinTwigs68) reported 6 minutes ago

  My kcom internet is down again

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  IAN_EBO_LAD (@ebolad1) reported 9 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

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  Steve Parker (@steviee_p) reported 11 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  hc (@indianasc0nes) reported 12 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues