KCOM Outage Report in Colchester, Essex, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Colchester, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (61%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (13%)

4. 

   E-mail (4%)

5. 

   Phone (3%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Shanpagne (@jarvis_not) reported 4 minutes ago

  Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

• cocker (@cocker1602) reported 4 minutes ago

  Kcom digging holes again here, filling em in n sweeping rubbish down drains

• KCOM Care (@KCOMcare) reported 5 minutes ago

  @em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay

• David Windass (@windassone) reported 5 minutes ago

  @MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?

• funky nelli (@funky_nelli) reported 7 minutes ago

  To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better

• Steve (@Steve09425095) reported 10 minutes ago

  @terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times

• Mattbot (@En2erTheMattrix) reported 11 minutes ago

  Kcom wifi is actual ****. Look at installing a lift tonight thanks.

• pete mills (@millsydj) reported 15 minutes ago

  @Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.

• Karl (@hcafckarl) reported 19 minutes ago from City of Kingston upon Hull, England

  KCOM must be down not seen any Liverpool fans on Snapchat tonight

• Panny (@Pannypannypan) reported 21 minutes ago

  **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.