KCOM Outage Report in Colchester, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (16%)
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Wi-fi (15%)
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Phone (4%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Poulton (@mattpoulton) reported
@KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?
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The black cloud (@Rob_Baxter_) reported
@Super6 First Boothferry Park Last KCOM Best Anfield worst Vetch field
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Carl (@Carlwilks2011) reported
@KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡
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Psygnosevo (@ytevo79) reported
@FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs
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j.waugh (@jwaugh1607) reported
@Communitykc Help deleted all e mails by accident how do you retrieve them. KCOM saying you can’t!!!
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birdy 💙 (@Y81RDY) reported
@KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15
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louthinator (@oclulouthinator) reported
@KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.
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elongated muskrat (@yadlen_) reported
Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
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Michael Reed (@Mikerz_44) reported
FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom
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Dave Lee (@davelee1968) reported
Been trying to download a 6.5GB file since 8:30 this morning. The connection to the internet has dropped out about 9 or 10 times. KCom service has been very erratic and shite for several weeks now and it’s actively ******* up my work.