KCOM Outage Report in Colchester, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (62%)
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Total Blackout (18%)
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Wi-fi (14%)
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Phone (4%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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ggxrazorz
(@GGX_RazorzYT) reported
Kcom you are the worst ISP in existance
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Mattbot
(@En2erTheMattrix) reported
Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.
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FriendlyVillageVegan #WestmonsterMustFall
(@VillageVeganUK) reported
@DanPott99779297 @KCOMhome Go to Pure, great service, great people and cheaper than KCom. KCom are just rip off merchants.
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KCOM
(@KCOMhome) reported
@philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you
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Bryan Jones
(@jo12525637) reported
@KCOMhome well, very poor first impression of KCOM. Install day and no internet. Frustratingly, they knew there was an issue a week and a half ago and neither told me or sorted it. I now have a new box with flashing lights that does nothing.
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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Spencer Dixon
(@spencer68) reported
@Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!
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Old Grandpa Joe — Joe Collins
(@Old_GrandpaJoe) reported
@lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.
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Stef Walton
(@Stef_Walton) reported
This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness