KCOM

KCOM Outage Report in Chesterfield, Derbyshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Chesterfield, Derbyshire, England 01/25/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveWithill Steve Withill (@SteveWithill) reported

    KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

  • ThePlaanetThief 🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported

    Kcom are absolute dog shite idk how there's so many issues constantly

  • kkrrbb76 Kris Bean (@kkrrbb76) reported

    @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

  • ric_ako Ricako (@ric_ako) reported

    @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

  • neilmpeacock Neil Peacock (@neilmpeacock) reported

    @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

  • zerebelle Ze Rebelle (@zerebelle) reported

    KCom is down. Read a book. 📖

  • AntBlanchard34 Anthony Blanchard (@AntBlanchard34) reported

    All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

  • TigeraxGG Tigerax (@TigeraxGG) reported

    **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

  • s14awy Chris Shaw (@s14awy) reported

    @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

  • Gazarelda Gazarelda (@Gazarelda) reported

    @official_seany @andreajenkyns You think KCom should fix potholes?