KCOM outages and service status in Chesterfield, England

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chesterfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Al Gradwell (@AlGradwell) reported 23 seconds ago

  @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

• 
  lee opie (@leemelonopie) reported 2 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  Steve Parker (@steviee_p) reported 4 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

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  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 5 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

• 
  tils🧡🖤 (@T1LLYYYYY_) reported 11 minutes ago

  love kcom going down every 2-3 business days

• 
  TRUTHS ALWAYS (@cybertruckSly) reported 13 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

• 
  Becky 🐝 (@Beccaa_Booo) reported 13 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Bean. 🍇 (@HLJOHNO) reported 14 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

• 
  Gary Yorkshire (@GaryYorkshire) reported 16 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

• 
  Andy (@andyrobertshull) reported 16 minutes ago from City of Kingston upon Hull, England

  @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!