KCOM

KCOM Outage Report in Chesterfield, Derbyshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Chesterfield, Derbyshire, England 02/20/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • proctorstudio Richard Proctor (@proctorstudio) reported

    @LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • 4zerodeci99gdwn Chris (@4zerodeci99gdwn) reported

    @KCOMhome @greatdriffradio @East_Riding Your home Directory delivery ability+ correspondence is poor at best. U WILL BE THE LAST PEOPLE ON EARTH I EVER BUY fibre from unless forced. TAKE THAT as a DERECOMMENDATION through experience. Several emails, unless youve recently SENT something KCOM should be Kpoop

  • man0633 Michael Norfolk (@man0633) reported

    @KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.

  • craigpullman craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.

  • GGX_RazorzYT ggxrazorz (@GGX_RazorzYT) reported

    Kcom you are the worst ISP in existance

  • flovercarat emma 🧡 (@flovercarat) reported

    DAMN THE KCOM LINEUP IS SO GOOD SOFAR