KCOM

KCOM Outage Report in Chatham, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Chatham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Chatham, Kent, England 12/13/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • NKBTN Mr E. Mann (@NKBTN) reported

    "All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.

  • LeeScott92 Lee Scott 🎗 (@LeeScott92) reported

    So jealous of everyone that’s able to return to watch their clubs this week! I’d give so much to finish work tomorrow night, walk through to lair for a few pints, walk down to the KCOM and freeze my bollocks off. Never gonna take it for granted ever again. One day 🤞#hcafc

  • newonivek Kevin Owen (@newonivek) reported

    @G79Rumi @Plusnet Don’t bank on a resolution even if they do finally respond. Cant wait for KCOM to roll out in my area. Plusnet has gone downhill of late despite what they advertise!

  • boothc123 skankhunt42 (@boothc123) reported

    Death, taxes and KCOM being absolutely ******* terrible

  • HarryJeffrey7 Harry (@HarryJeffrey7) reported

    @johnnyddavidson never thought i’d have to see my club get humiliated years ago on a screen in a stand of the KCOM

  • gaz2801 Gareth Appleton (@gaz2801) reported

    @KCOMhome From getting my playstation out the box to playing the new spiderman fully downloaded less then 30mins all down to switching to kcom from bt.

  • MWHULL Matt Wilson (@MWHULL) reported

    @KCOMcare can someone help me please? You keep sending bills to my uncles house when KCOM was notified that he had been found dead 17th March shortly after, my sister was then advised the account had been closed down and the nominal amount had been removed from the account?

  • Sam54542076 Littlerayofsunshine (@Sam54542076) reported

    @MartinSLewis When local businesses are going bust, why are you intent on harming them. I live in Hull and I'm perfectly happy with kcom. We have one of the fastest Internet speeds in the country. Customer service is excellent.

  • HilaryAndre1 Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

  • debrabedford1 debra bedford (@debrabedford1) reported

    @MartinSLewis Hull kcom £53 month really good customer service