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KCOM

KCOM Outage Report in Chatham, Kent, England

Why is my KCOM service not working?

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If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Chatham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 58% Internet (58%)
  • 26% Wi-fi (26%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • FabledGold
    J Carney (@FabledGold) reported

    @dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.

  • CooperativeBank
    The Co-operative Bank UK (@CooperativeBank) reported

    @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

  • En2erTheMattrix
    Mattbot (@En2erTheMattrix) reported

    Ive found 3 baby spiders in my home because of kcom outage.

  • foxxfir
    FirTreeFox (@foxxfir) reported

    Wtf is wrong with my internet @kcom

  • CooperativeBank
    The Co-operative Bank UK (@CooperativeBank) reported

    @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

  • markcoops23
    mark (@markcoops23) reported

    @KCOMhome To be fair to kcom I can’t complain for their service and customer service but I would@like existing long time customers to be offered deals like this every now and again. Show to Christmas love to your original customers

  • CllrFareham
    Cllr Fareham (@CllrFareham) reported from City of Kingston upon Hull, England

    @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

  • royalhotelbrid
    Royal Bridlington (@royalhotelbrid) reported

    "@kcom is there a problem with your website ..been trying to get on there for last hour"

  • PeteBeaumont8
    Pete Beaumont (@PeteBeaumont8) reported

    @Damo17hullfc Shocker you chose Kcom it’s not a bad stadium but it’s not the best. And Donny wow not at all.

  • JanieSu
    Jane Shaw (@JanieSu) reported

    @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.