KCOM Outage Report in Chatham, Kent, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Chatham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (70%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• KCOM (@KCOMhome) reported 3 minutes ago

  @AlanClark_ We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• Dale Pincott (@PincottDale) reported 5 minutes ago

  @willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.

• louthinator (@oclulouthinator) reported 10 minutes ago

  @KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.

• KCOM Care (@KCOMcare) reported 12 minutes ago

  @ChrisGilleard We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• KCOM (@KCOMhome) reported 13 minutes ago

  @grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• Trevor Jones (@trevtricky) reported 14 minutes ago

  KCom down again. Such expensive rubbish!!

• Peter Kershaw (@PeterKershaw6) reported 15 minutes ago

  @RichieLyric @KCOMhome Kcom have got a terrible name they are very scruffy when doing work

• Matt Poulton (@mattpoulton) reported 15 minutes ago

  @KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?

• Ashley sunley (@Ashleysunley1) reported 18 minutes ago

  @AndrewDandilly @KCOMhome No one is using there service coz ya can't connect to it atm so ppl using twitter with thier phone Internet ain't guna affect kcom

• birdy 💙 (@Y81RDY) reported 18 minutes ago

  @KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15