KCOM outages and service status in Chatham, England

Problems in the last 24 hours in Chatham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BritpopDrummer (@PitchersDrummer) reported 7 minutes ago

  @KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

• 
  Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported 10 minutes ago

  @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

• 
  Adam (@Cardinal_Malt) reported 11 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Tom (@brokenviolin83) reported 11 minutes ago

  Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

• 
  Jason Dolan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CityJason) reported 11 minutes ago

  @Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day

• 
  Tosh&Piffle (@t__and__p) reported 21 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  sue york (wright) (@lilminx1966) reported 23 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  Jon Kirby (@JonKirby1974) reported 26 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 27 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

• 
  Helen Stebbings (@helenstebb) reported 28 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing