KCOM outages and service status in Chatham, England

Problems in the last 24 hours in Chatham, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanniebabe 💙 (@g01dy) reported 4 minutes ago

  @KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• 
  Tom (@brokenviolin83) reported 6 minutes ago

  Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

• 
  John Thomas (@BorisJohnThomas) reported 6 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Steve Parker (@steviee_p) reported 8 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Lucy 🖤 (@lucyk512) reported 9 minutes ago

  Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.

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  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 9 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

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  Mihu Nowak (@Mihu_Nowak) reported 11 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

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  mimi ☁️ (@dokjaqz) reported 15 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  lee opie (@leemelonopie) reported 17 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  Michael (@MikeeP1981) reported 18 minutes ago

  Anyone else hu8 area issues with net #Kcom