KCOM

KCOM Outage Report in Brierley Hill, Dudley, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Brierley Hill, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Brierley Hill, Dudley, England 01/16/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Brierley Hill, Dudley, England

The most recent KCOM outage reports came from the following cities: Bobbington.

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City Problem Type Report Time
United KingdomBobbington Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • DrMattMorgan Matthew Morgan (@DrMattMorgan) reported

    @KCOMcare hi KCom I have no internet connection. I have been on hold now for 35 minutes and moved from 29 to 23 in the queue. Is there anyone answering calls? This is my first day as your customer and feels pretty poor so far.

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • david_fowey David Willmore (@david_fowey) reported

    @KCom Check out my Speedtest results! 12.9 Mbps down and 0.4 Mbps up. Is this acceptable?

  • goldentruetiger goldentruetiger (@goldentruetiger) reported

    @bbcburnsy @HumbersideSport too slow, no ideas, no plan b.... sound familiar. It’s Groundhog Day again at the KCom. #hcafc

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • eleywrites Scott Eley (@eleywrites) reported

    HT at the KCOM. Hull leading through Hakeeb Adelakun after 18 mins. It’s getting a bit heated and ref Coy has already stopped proceedings to speak with both managers. Charlton are far from out of this and causing Hull problems with ***** into the box. #hafc 1 #cafc 0 @prostint

  • PinguPete54 Penguin Pete (@PinguPete54) reported

    Looks like there's a problem with the kcom drainage - not seen the pitch in this state for a long time

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?

  • KCOMcare KCOM Care (@KCOMcare) reported

    On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)

  • mellors30 ⚽WAM™ (@mellors30) reported

    @lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon