KCOM Outage Report in Brierley Hill, Dudley, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Brierley Hill, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Brierley Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at KCOM
KCOM is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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TV (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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James W
(@jamesewoods) reported
@dylanbeattie @pete_codes Hull, UK. KCOM @KCOMhome have the monopoly here and there are no BT/Openreach lines, so residents only have the option of paying extortionate prices with KCOM or use a 4G/5G solution.
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Old Grandpa Joe — Joe Collins
(@Old_GrandpaJoe) reported
@lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible
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KCOM
(@KCOMhome) reported
@philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you
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Dan Ford
(@DanFord1986) reported
@Haths51 @RSGreen1983 @hulllive They didn't do it because Kcom or KC as it was at the time priced it so high for rental that it wouldnt have been a viable option to come to hull. Why would you charge a customer £30 a month when as a ratio its costing £50 a month to supply that customer? Its not viable.
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FriendlyVillageVegan #WestmonsterMustFall
(@VillageVeganUK) reported
@Bakedbe51247544 @KCOMhome Go to Pure, I've switched to them from KCom in 2017 never had a problem with them. Much cheaper than KCom and it's the same fibre line.
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Stef Walton
(@Stef_Walton) reported
This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness
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Humber Teaching NHS Foundation Trust
(@HumberNHSFT) reported
We are currently experiencing a technical fault with our CAMHS Crisis telephone number (01482 301701). Please call 01482 259400 until further notice. We are working with KCOM to resolve this issue as quickly as possible and will provide any updates here.
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Michael Norfolk
(@man0633) reported
@KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility
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Dakota 🏳️⚧️
(@AloisaTrancyy) reported
KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…
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Dan Ford
(@DanFord1986) reported
@Haths51 @RSGreen1983 @hulllive BT/Virgin TRIED to rent kcom lines to offer the city more options years back. Kcom offered an extortionate deal. Thats how they got round an investigation by the Communications Ombudsman. Its not viable for them to put in infrastructure without the customer base already there.