KCOM Outage Report in Bishops Stortford, Hertfordshire, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Bishops Stortford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Bishops Stortford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (7%)

4. 

   TV (2%)

5. 

   Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• BritpopDrummer (@PitchersDrummer) reported 4 minutes ago

  @KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

• (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 5 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• Tom (@brokenviolin83) reported 6 minutes ago

  Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

• KCOM (@KCOMhome) reported 6 minutes ago

  Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

• Nathan Spencer (@_Nathan_Spencer) reported 7 minutes ago

  Love it when kcom goes down mid fifa game

• evie 🌗 (@Pivotless) reported 13 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• Peter Brady (@peternb70) reported 15 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• Natasha Smithson (@Nasmith40) reported 18 minutes ago

  @KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .

• John Copley (@johncopleyhull) reported 21 minutes ago

  @KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!

• 🌸 Mandy 🌸 (@Hull50) reported 25 minutes ago

  @KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff