KCOM

KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 03/10/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent KCOM outage reports came from the following cities: Prescot.

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City Problem Type Report Time
United KingdomPrescot Internet
United KingdomWidnes Wi-fi
United KingdomPrescot Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV It does ? So why does 4G interfere? We've had problems in withernsea ever since KCOM fitted new broadband in the town 2 months ago..will that effect it?

  • mikec2781 mikec278@googlemail. (@mikec2781) reported

    @KCOMhome Why is my KCOM package going up £3 per month to £44.99, i cannot afford this ? If you live in Barton the same package is £10 cheaper. Why are you ripping off existing customer ?

  • eleanorweeee Eleanor ٩( ᐛ )و (@eleanorweeee) reported

    will never stop shocking me how **** kcom is, constantly dying hnnnnng

  • Devon2890 Devon (@Devon2890) reported

    @virginmedia @LichVtuber Worst part here is in hull we get better service from kcom than this and that's saying something

  • jongyungi meags (@jongyungi) reported

    @KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM

  • HullPhilT PhilT (@HullPhilT) reported

    @AndIsaidNoNoNo @HCAFCTigerlink All of the above, plus meeting Sir Bobby Robson at half time at Fer Ark, when Jan Molby was the gaffer (I was a guest of the sponsor KCom). Losing to Luton and Sir Bobby asked me what I thought the problem was..... 😳

  • OllieOllie87 Ollie 🎗 (@OllieOllie87) reported

    @bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

  • Phil48James Phil Taylor. nearly a pensioner. (@Phil48James) reported

    @andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.

  • kazooeykablooey emma 🍑 (@kazooeykablooey) reported

    @DenverTheCoder im looking into broadband for my flat il be moving into fibre is not available, and kcom need permission from the owner of the building to install it, yet this **** comes up when i put the address into ofcom's website i will probably just end up getting ADSL