KCOM outages and service status in Birkenhead, England

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birkenhead, England

The most recent KCOM outage reports came from the following cities: Prescot.

City	Problem Type	Report Time
Prescot	Internet	2 months ago
Widnes	Wi-fi	6 months ago
Prescot	Internet	6 months ago
Liverpool	Wi-fi	1 year ago
Liverpool	Internet	1 year ago
Liverpool	Phone	1 year ago

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 37 seconds ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Tigerax (@TigeraxGG) reported 3 minutes ago

  Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

• 
  Helen Stebbings (@helenstebb) reported 4 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  Steve Withill (@SteveWithill) reported 4 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  IAN_EBO_LAD (@ebolad1) reported 4 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Daniel Rose (@ExileAryui) reported 5 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Andrew Ross (@Andy_Ross1962) reported 6 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  hc (@indianasc0nes) reported 6 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• 
  mark dawson (@dogster24) reported 10 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• 
  ItsJustJosh (@Craucoes) reported 10 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days