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KCOM outages and service status in Birkenhead, England

Service-wide status: KCOM

No problems detected

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Birkenhead, England

KCOM signals over the past 24 hours, with local activity from Birkenhead, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • indianasc0nes
    hc (@indianasc0nes) reported

    @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

  • steviee_p
    Steve Parker (@steviee_p) reported

    @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

  • jezrileyfrench
    Jez riley french (@jezrileyfrench) reported

    @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

  • s14awy
    Chris Shaw (@s14awy) reported

    @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • RomeoOscarEcho
    Tony Roe P/F 🐯 (@RomeoOscarEcho) reported

    @PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.

  • auroraluvbot
    jodie 🧸🤍 (@auroraluvbot) reported

    kcom wifi sucks ***

  • SilverHumber
    Silver Humber (@SilverHumber) reported

    @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

  • Bradley1Scott
    Scott Bradley (@Bradley1Scott) reported

    @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

  • jameskwiths
    James 🎗 (@jameskwiths) reported

    Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

Recent KCOM reports in Birkenhead, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Prescot: Internet
  • Widnes: Wi-fi
  • Prescot: Internet
  • Liverpool: Wi-fi
  • Liverpool: Internet
  • Liverpool: Phone

KCOM detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (12 minutes)
  • Detected:
    Detection ended: (6 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (24 minutes)
  • Detected:
    Detection ended: (46 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

KCOM outage reports by location

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All KCOM report locations