KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (2%)
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Phone (2%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Hudgell
(@jo_hudgell) reported
No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?
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.
(@VindaIoo) reported
@JMEden_97 not as bad as kcom
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🌸 Mandy 🌸
(@Hull50) reported
@KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff
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Sue Vickerman
(@vickerman_sue) reported
@jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍
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Tom
(@brokenviolin83) reported
Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!
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James Drewery
(@JimmyDHCAFC) reported
Have KCOM ever heard of customer service!
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Lisa Whitton 💙
(@whittonlm) reported
Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!
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🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦
(@dan1el88) reported
@bluewhitewall @babarahmangh Reading will be nowhere near the playoffs come end of season, worst team I've seen at Kcom followed by the worst ref. Best team lost.
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Peter Brady
(@peternb70) reported
@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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tils🧡🖤
(@T1LLYYYYY_) reported
love kcom going down every 2-3 business days