KCOM

KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/24/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (3%)

    TV (3%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent KCOM outage reports came from the following cities: Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrescot Internet
United KingdomWidnes Wi-fi
United KingdomPrescot Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ImagesHul UniqueImagesOfHull (@ImagesHul) reported

    Does anyone have any dealing with Hull City football club. I wanted to see about going down to kcom stadium and taking some photographs inside the stadium

  • Kirstylu29 Kirsty H (@Kirstylu29) reported

    Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom

  • Danbo Dan Atkinson (@Danbo) reported

    @WestfieldCott @KCOMhome On the whole, this isn't a bad idea, but the downside applies those restrictions to every device in your home. Unless Kcom provide the ability to control this per-device (and AFAIK, they don't) then it's very much a nuclear option.

  • RadioJanine Janine Gosling (@RadioJanine) reported from City of Kingston upon Hull, England

    @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

  • HullKRSid Sid Craven 🏉 (@HullKRSid) reported

    @vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.

  • whittonlm Lisa Whitton 💙 (@whittonlm) reported

    Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

  • PippaJRobson Pippa Robson (@PippaJRobson) reported

    @KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!

  • ralphchops Ralphchops™ (@ralphchops) reported

    @TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases

  • Daveayres62 DJPA (@Daveayres62) reported

    @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

  • JimmyDHCAFC James Drewery (@JimmyDHCAFC) reported

    Have KCOM ever heard of customer service!