KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (67%)
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Total Blackout (18%)
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Wi-fi (12%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent KCOM outage reports came from the following cities: Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Wi-fi | |
| Prescot |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Hodgson
(@SueHodg78985334) reported
@falamgir @KCOMhome What you asking me for? Try KCOM but go through with the process this time . You don't like the bad press well tough. You're full of excuses sort it out with KCOM! Castle Grange doesn't want your product !
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Rob Hodgson
(@robhodgson1966) reported
@falamgir @KCOMhome I have just revisited this article and Kcom have actually used poles because the UG cable was armoured, so the poles are the first and only way to provide the fibre service to the residents at this time. Connexin have the right to use Kcoms ducts, that's the difference.
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Carl
(@Carl10353045) reported
@KCOMhome when my Internet not working I still get charged.when you say I haven't paid my bill I still get stressed...when it's kcom fault I get charged 7.50 customer service my arse
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The Jackflap
(@thejackflap) reported
@Milky_Buttons_ @Connexin @KCOMhome They are an ISP, an Internet Service Provider. they are their own service and their service is far superior, I call and I get through and they resolve the issues. They don't try to push an engineer to visit my property for stupid charges. I have no issue with the KCOM Network.
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threepennystander
(@airliestreet) reported
@Plusnet Would like to take up your offer to renew my contract with Plusnet. Unfortunately, before the 18 month contract ends I will have moved to the KCom area in Hull who do not support Plusnet. Will I have to pay a fee for having to terminate my contract early?
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.
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Millie
(@Kaepella) reported
Nothing makes my blood boil more than being stuck with Kcom's trash service
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Stavros Kebabadopolus
(@StavrosFC) reported
@Mickey___J I dunno mate, we've just had signs put up to say the poles are going up down the street. The KCOM lightstream service here is good to ne fair
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Scotch Square Sausage
(@sssausage1488) reported
@EE Hi David. She has moved to an area on the east coast which isn't an area you provide great speeds for - KCom seem to have a monopoly over there. Upon realising her speeds were dreadful, she contacted you and got told she had to complete her contract regardless of the poor speeds.
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Furqan Alamgir
(@falamgir) reported
@robhodgson1966 And I know how hard we have tried and like all other companies who have tried to collaborate with KCOM have come to the same conclusion. As you’re aware the police are investigating the criminal damage and we will leave that to them, have a great day.