KCOM

KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 12/10/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (17%)

    Wi-fi (17%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent KCOM outage reports came from the following cities: Widnes and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWidnes Wi-fi
United KingdomPrescot Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @Liam__McNulty Hi Liam, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing.1/2

  • DarylHBM Daryl (@DarylHBM) reported

    So @HullBadgeMan was and still is first project I trusted myself with since that time. It something I’ve known all my life , from my dad buying badges while he was doorman at 3tuns at BP to becoming seller at 12 at KCOM. Never did I see me running badge making but here we are

  • Taj_Ali1 Taj Ali (@Taj_Ali1) reported

    Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.

  • jayemrz ris (@jayemrz) reported

    im convincd sm stans are the worst stans in kcom

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2

  • craiginscotland Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @faisalislam KCOM decided not to pass on their contractual price rise this year to help customers. Shame BT have not. Fortunately I’m leaving them at the end of the month and saving over £13 a month for a faster product.

  • chogger5 Andrew Briggs (@chogger5) reported

    @NottsCounty1991 @EdwardW03136447 @Official_NCFC To be honest everyone states that rugby doesn’t help and I get that it doesn’t but it’s possible to have a decent pitch and play rugby on it look at the Aviva in Dublin or Principality stadium or at club level Ashton Gate or KCom stadium

  • bankwithsmile smile UK (@bankwithsmile) reported

    @MrsQuantrill Hi. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites. Unfortunately as this isn't an issue with our systems or suppliers we don't have any control of when it will be resolved. - Jack

  • harrynoble__ Harry Noble🍋 (@harrynoble__) reported

    @Ciaran__od Not a chance. It’s just a farcical idea, you think Kcom internet is ****? Imagine that on a country wide scale.

  • MeJo70 👩🏻‍🦰🍻🤘🏻💙💛 (@MeJo70) reported

    Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService