KCOM

KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/01/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything

  • chnify mz 🍀 (@chnify) reported

    my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known

  • TheReal_MGLive MG_Live (@TheReal_MGLive) reported

    @KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • dominharvia Dom Harvey (@dominharvia) reported

    @ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    Kcom is down again looool actual joke of a service

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working