KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (2%)
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Phone (2%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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⚽WAM™
(@mellors30) reported
@lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon
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Mikee
(@MikeeP1981) reported
My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom
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Mattbot
(@En2erTheMattrix) reported
I accidentally got a solid mark in my home because of kcom outage.
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Leo Weiniger🎗FreeKLP
(@leohcafc) reported
@JM_1889 Never at KCOM
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMcare No this is not. But somebody on a BT network has a constant speed. Me and others on KCOM bang on 5PM everyday drop down from our full package speed to around 500kbps! Got to be something on KCOM or one of your partners?
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Sal H
(@sallybrids) reported
@KCOMcare And if the service we pay so much for is rubbish it doesn’t matter does it? We’re completely over a barrel and KCOM carry on taking our money. This is exactly the time we need our internet the most - for work, studying, keeping in touch with people, shopping etc. So frustrating
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Andy Medcalf 🎗️
(@AndyMedcalf) reported
In other news, how **** does the KCOM pitch look!? #hcafc
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Josh Bunting
(@Buntingfootball) reported
Portsmouth take the lead, what a start for them at the KCOM Stadium. The defending from Hull was poor have to be more commanding. They want a foul on Jacob Greaves but it isn't given and Sean Raggett's goal stands. Really good intensity to start the game, both sides look sharp.
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Geoff Weaver
(@WeaverGeoffrey) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.
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Torrrrri 🦈
(@toriiikane) reported
I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!