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KCOM

KCOM outages and service status in Birkenhead, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • neilmpeacock
    Neil Peacock (@neilmpeacock) reported

    @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

  • reavo81
    Paul Reavley (@reavo81) reported

    @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…

  • MikeeP1981
    Michael (@MikeeP1981) reported

    Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

  • KCOMhome
    KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

  • dogster24
    mark dawson (@dogster24) reported from City of Kingston upon Hull, England

    @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

  • zigzagtoes
    zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • tehreedy
    Sam Reed (@tehreedy) reported

    Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

  • Hull50
    🌸 Mandy 🌸 (@Hull50) reported

    @KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff

  • ChrisJa53783666
    Chris Jackson (@ChrisJa53783666) reported

    @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

  • danjsansam
    Dan (@danjsansam) reported

    Kcom going down again early???