KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (9%)
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TV (2%)
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Phone (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent KCOM outage reports came from the following cities: Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
Internet | |
| Widnes |
Wi-fi | |
| Prescot |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Silver Humber
(@SilverHumber) reported
@KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?
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Al Gradwell
(@AlGradwell) reported
@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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(Marty) New Era 23 #uptheleopards
(@theLeosRL) reported
@RalphDaveralph @KCOMhome We have the same problem kcom sh☆te
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JillHB
(@jill_hb) reported
@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.
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Kermit Sama
(@RileyAsari) reported
Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day
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evie 🌗
(@Pivotless) reported
it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)
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Kermit Sama
(@RileyAsari) reported
@Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you
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Peter Brady
(@peternb70) reported
@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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tils🧡🖤
(@T1LLYYYYY_) reported
love kcom going down every 2-3 business days
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Chris Dent
(@dentchris93) reported
@wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳