KCOM Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (73%)
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Total Blackout (14%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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ItsJustJosh
(@Craucoes) reported
@Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer
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Paula Burnby
(@BurnbyPaula) reported
@KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom
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Jason Dolan 🏴
(@CityJason) reported
@Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day
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Rach "Favus" Smith" 🏳️⚧️🦒
(@mrfavus) reported
@KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom
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Adam 🐯 🌿
(@AlterAdam89) reported
@lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.
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Jon Kirby
(@JonKirby1974) reported
@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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Gary Yorkshire
(@GaryYorkshire) reported
@JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.
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Rach
(@dinkyrach) reported
@zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.
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Luke Bedford
(@lukebed79) reported
@ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper
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KCOM
(@KCOMhome) reported
@Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website