KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported 4 minutes ago

  @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

• 
  Anthony Blanchard (@AntBlanchard34) reported 5 minutes ago

  All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

• 
  Ashley 🔶 (@itzashley06x) reported 8 minutes ago

  Never mind, it’s KCOM doing maintenance work 🙄

• 
  Neil Peacock (@neilmpeacock) reported 8 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  mark dawson (@dogster24) reported 10 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• 
  Paul Reavley (@reavo81) reported 16 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…

• 
  Paul B (@paulbowler60) reported 18 minutes ago

  @RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬

• 
  Scott Bradley (@Bradley1Scott) reported 20 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Gareth smith (@Gareth416) reported 20 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  Admiral Atomic (@AdmiralAtomicTV) reported 24 minutes ago

  @KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom