KCOM Outage Report in Basildon, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (70%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent KCOM outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Weaver
(@WeaverGeoffrey) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.
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Matthew Morgan
(@DrMattMorgan) reported
@KCOMcare hi KCom I have no internet connection. I have been on hold now for 35 minutes and moved from 29 to 23 in the queue. Is there anyone answering calls? This is my first day as your customer and feels pretty poor so far.
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Torrrrri 🦈
(@toriiikane) reported
I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!
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Darren Bunting
(@musichqhull) reported
@Sir_RyKitching @KCOMhome not Kcom but mobile signal for Giffgaff & Tesco Mobile is shocking on Bev Rd this afternoon - trying to stream is impossible
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMcare I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?
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⚽WAM™
(@mellors30) reported
@lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon
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Kev
(@kev_harker) reported
@leestelfox @LondonFaithful @KentWomble Groundman at the KCOM a couple of years ago came out and stated that football did more damage to the pitch then RL did,
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Chris Douglas
(@HUChrisLL) reported
Kcom are being bad neighbours again. That stupid bloody alarm (the Allam alarm?) has been going off for more than twenty minutes. Stop punishing the people of HU3 and HU5!
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Leo Weiniger🎗FreeKLP
(@leohcafc) reported
@JM_1889 Never at KCOM
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Mikee
(@MikeeP1981) reported
My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom