KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Clark (@andyclark1973) reported 5 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

• 
  Merlot&Shiraz (@Merlot1109) reported 5 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Mike Horsfield (@MikeHorsfield1) reported 5 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 6 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

• 
  Richard (@Droid_1989) reported 8 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  KCOM (@KCOMhome) reported 10 minutes ago

  @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

• 
  Ryan Beeley (@RazzaB3) reported 12 minutes ago

  @KCOMhome is kcom down can't get online and same for some friends around east hull

• 
  Ben Anderson (@B4nd000) reported 12 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully

• 
  DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported 14 minutes ago

  @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

• 
  Bean. 🍇 (@HLJOHNO) reported 17 minutes ago

  DAMN IT KCOM