KCOM

KCOM Outage Report in Basildon, Essex, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Basildon, Essex, England 01/31/2026 12:20

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent KCOM outage reports came from the following cities: London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MiddleChildHull Middle Child (@MiddleChildHull) reported

    Has Kcom internet gone down?

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome

  • KCOMhome KCOM (@KCOMhome) reported

    Update: Our engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

  • GeoffThornes Geoff Thornes (@GeoffThornes) reported

    @SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    @KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔

  • helbelz Helen Bell (@helbelz) reported

    @myspecial3girls @Kcom Looks like it’s all down

  • weareability Ability IT (@weareability) reported

    If you're having internet issues in #Hull at the moment, you're not alone. KCOM are currently having an outage.

  • payne13131 Ian_Aka_PaYne (@payne13131) reported

    @KCOMhome Wtf Kcom we cannot even call atm…

  • HFCPlayersAssoc Hull FC Players Association (@HFCPlayersAssoc) reported

    *IMPORTANT PLEASE RETWEET* Ahead of tonight’s dinner, please be aware due to KCOM currently being down, Lazaats may require cash only at the bar. However, card payments will be available once KCOM comes back online.

  • cara_townsend98 Cara Townsend (@cara_townsend98) reported

    @Skitapostur Not Hull resident but contracting for a company based there and everyone has gone offline, so my guess is yeah, issues at KCOM (again)