KCOM Outage Report in Basildon, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (2%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent KCOM outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Lee
(@davelee1968) reported
@JoeWestHull I care about KCom fixing it. The issue is with them.
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Carl
(@Carlwilks2011) reported
@KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡
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Peter Kershaw
(@PeterKershaw6) reported
@RichieLyric @KCOMhome Kcom have got a terrible name they are very scruffy when doing work
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Matt Poulton
(@mattpoulton) reported
@KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?
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JimToFriends
(@JamesStart10) reported
@damo_razz @BenSchofield_ Fault with connection from kcom most of Hull down
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Alexander Reza Wood
(@AwReza) reported
@marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this
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KCOM
(@KCOMhome) reported
@rseHoyle We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account
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Richie Bard Baker-Donaldson
(@RichieLyric) reported
@willsonjamesd @PincottDale @KCOMhome Aww, how nice of you to patronize me, if that was the issue I wouldn't have made my comment. Kcom affiliate are you?
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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N3i
(@n3innovate) reported
Update: Engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network. We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.