KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Merlot&Shiraz (@Merlot1109) reported 4 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Richard (@Droid_1989) reported 7 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  Chris Jackson (@ChrisJa53783666) reported 7 minutes ago

  @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

• 
  James 🎗 (@jameskwiths) reported 9 minutes ago

  Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

• 
  Paul B (@paulbowler60) reported 13 minutes ago

  @RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬

• 
  mimi ☁️ (@dokjaqz) reported 21 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  ItsJustJosh (@Craucoes) reported 22 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  ItsJustJosh (@Craucoes) reported 23 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• 
  Scott Bradley (@Bradley1Scott) reported 26 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Rion 𐤊 (@RionTheG) reported 28 minutes ago

  @kuda_ch Im a Gangsta who does real gangsta ****, if i point fingers then it definitely needs fingers to be pointed at. **** Zeal, KCom is the ONLY DEX on $Kas which you can trust