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KCOM outages and service status in Basildon, England

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  • KCOM generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • bazdjcooper
    Baz Cooper (@bazdjcooper) reported

    Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.

  • alanjury
    AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

  • GaryYorkshire
    Gary Yorkshire (@GaryYorkshire) reported

    @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

  • jordantyson92
    Jordan Tyson (@jordantyson92) reported

    Anyone else’s 4G shite as well? I know Kcom is down like…

  • mrhuggy
    MrHuggy (@mrhuggy) reported

    @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

  • kevbez1969
    Kev (@kevbez1969) reported

    @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

  • KCOMhome
    KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

  • LeighJane19
    vVSoull (@LeighJane19) reported

    @KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke

  • fcmufc17
    x (@fcmufc17) reported

    @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all

  • Gareth416
    Gareth smith (@Gareth416) reported

    @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.