KCOM Outage Report in Basildon, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (20%)
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Wi-fi (16%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent KCOM outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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IAN_EBO_LAD
(@ebolad1) reported
@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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Reşit Kurşun
(@Reshody) reported
@MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.
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Daniel Rose
(@ExileAryui) reported
@JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.
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Reece broom 🏴
(@reece_broom) reported
@sophgamess 🤤 my fav game of all time! i miss playing it so much. think i might have to download it again once kcom sort this **** out
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D🅰️z
(@JellyTotPixel) reported
@jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working
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ItsJustJosh
(@Craucoes) reported
@JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you
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ItsJustJosh
(@Craucoes) reported
@JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days
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zigzagtoes
(@zigzagtoes) reported
@Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....
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Jordan Tyson
(@jordantyson92) reported
Anyone else’s 4G shite as well? I know Kcom is down like…
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Paul 🇬🇧🇪🇸🇹🇷
(@kingswood_tiger) reported
@MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom