KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  jodie 🧸🤍 (@auroraluvbot) reported 14 minutes ago

  kcom wifi sucks ***

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  TRUTHS ALWAYS (@cybertruckSly) reported 21 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

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  Gazarelda (@Gazarelda) reported 30 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?

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  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 31 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

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  Patrice (@Patrice_Supply) reported 33 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

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  Lucy 🖤 (@lucyk512) reported 33 minutes ago

  Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.

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  Steve Withill (@SteveWithill) reported 33 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

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  Gareth smith (@Gareth416) reported 36 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

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  Mike Horsfield (@MikeHorsfield1) reported 38 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  x (@fcmufc17) reported 38 minutes ago

  @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all