KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  mimi ☁️ (@dokjaqz) reported 6 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

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  Tony Roe.🐯🧡 (@RomeoOscarEcho) reported 9 minutes ago

  @RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..

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  Sam Reed (@tehreedy) reported 13 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

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  Mike Covell (@MikeCovell) reported 14 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

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  Becky 🐝 (@Beccaa_Booo) reported 14 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

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  Adam 🐯 🌿 (@AlterAdam89) reported 16 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

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  Gazarelda (@Gazarelda) reported 19 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?

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  Andy (@Andytlee2) reported 20 minutes ago

  @wakka80 @tottyhull I do know Kcom had a lot of work to do there regarding fibre, network improvements etc

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  Steve Parker (@steviee_p) reported 23 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

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  Andrew Ross (@Andy_Ross1962) reported 28 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT