KCOM Outage Report in Basildon, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent KCOM outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Proctor
(@proctorstudio) reported
@LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.
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Rob Hodgson
(@robhodgson1966) reported
@falamgir @KCOMhome I have just revisited this article and Kcom have actually used poles because the UG cable was armoured, so the poles are the first and only way to provide the fibre service to the residents at this time. Connexin have the right to use Kcoms ducts, that's the difference.
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The Jackflap
(@thejackflap) reported
@Milky_Buttons_ @Connexin @KCOMhome The KCOM network is built brilliantly, but the service they provide is incredibly flawed after years of growing their reach but not their support team. Hell, if you want Sky, TalkTalk or most other providers they run down another network. I don't get your point?
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Sue Hodgson
(@SueHodg78985334) reported
@falamgir @KCOMhome What you asking me for? Try KCOM but go through with the process this time . You don't like the bad press well tough. You're full of excuses sort it out with KCOM! Castle Grange doesn't want your product !
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millstonebarn
(@millstonebarn) reported
@GreyAreaUK All providers will be going this way to support the PSTN being retired and replaced with VoIP. Should be okay in general (not withstanding the ongoing issues my mother has had with KCOM). I'd trust PlusNet much more with this.
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tom
(@Trockay_) reported
@DizzyTT Move to hull. KCOM would never
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Twizt
(@TwiztMCFC) reported
@17woid @ManCity Foden never scored at the KCOM
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Spencer Dixon
(@spencer68) reported
@Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!
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Chris Green
(@Chris_P_Green) reported
@DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....
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Chris
(@4zerodeci99gdwn) reported
@KCOMhome @greatdriffradio @East_Riding Your home Directory delivery ability+ correspondence is poor at best. U WILL BE THE LAST PEOPLE ON EARTH I EVER BUY fibre from unless forced. TAKE THAT as a DERECOMMENDATION through experience. Several emails, unless youve recently SENT something KCOM should be Kpoop