KCOM

KCOM Outage Report in Basildon, Essex, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Basildon, Essex, England 04/01/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Basildon, Essex, England

The most recent KCOM outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Joshstevoo Stevo (@Joshstevoo) reported

    Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome

  • MattHutch89 Matthew Hutchinson (@MattHutch89) reported

    @ItsjustmeAliD How weird is that 😮 on the bright side least you don’t live in Hull we only get one choice here and KCOM is crap but a case of having to put up with it!

  • JonnyBoyLUFC74 Jonny Brown 💙💛🏆 (@JonnyBoyLUFC74) reported

    @k4ty_b My missus has had same problem , kcom utter shite today

  • TellyheVen tv heaven (@TellyheVen) reported

    @Frank27588842 @Ugillham @britcultarchive The cable television (with terrestrial TV and radio) was operated by Rediffusion. The telephone network was owned by the Hull City Corporation (aka Hull Telephone Department) eventually rebounded Kingston Communications and subsequently floated and eventually became KCOM

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • chnify mz 🍀 (@chnify) reported

    my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known

  • TheReal_MGLive MG_Live (@TheReal_MGLive) reported

    @KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.

  • andrewvannucci2 Andrew Vannucci 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷🇮🇹cm01/02 (@andrewvannucci2) reported

    @KCOMhome service so poor . Been trying to get a new router for a year . Keep been told it’s not the answer. Very frustrating. Had the same router for 5 years and it’s clear kcom have since updated there routers .

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!