KCOM Outage Report in Basildon, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Basildon, Essex, England
The most recent KCOM outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Keith and Away
(@aleoli2007) reported
@MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly
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Keith and Away
(@aleoli2007) reported
@MartinSLewis Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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Darren
(@Dying_Snail) reported
@KCOMcare day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.
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D
(@DanHKRHCAFC) reported
@davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there
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Katie 💕
(@katieeralphh) reported
KCOM is STILL NOT WORKING in the HU5 area which is absolutely ridiculous. It’s been days and we’ve been told it could be weeks before it’s fixed. Are we still being expected to pay our full bill after not receiving the service @KCOMhome ?
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sharon chambers R/N
(@sharocraft) reported
Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.
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Dan Little - The Last Watcher 👀
(@DanLittle180) reported
@1904Irrelevants You may have to ring kcom tomorrow for your username and password. Have you tried accessing the router homepage? If you turn your new router upside down you will see something like 192.168.x.x and login in details. You may find your username and password pre installed.
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Paul
(@Tigercroup) reported
@HullCity Don’t stress people, sending 160 emails down a KCOM line could take 3 hours. Hold tight. 😬😬
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Chica Roja
(@chicaroja8) reported
@virginmedia I can't ring. No mobile service. I am using my KCom internet to tweet