KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amber (@blacklab115) reported 5 minutes ago

  kcom have got to sort their net out as we pay good money for crap internet!

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  Bean. 🍇 (@HLJOHNO) reported 9 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

• 
  David (@MyMSPDay) reported 10 minutes ago

  KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

• 
  Lord of Sugar 💖🪄 (@lordsugar01) reported 11 minutes ago

  @cb_doge This is massive for Starlink and the UK’s rural communities. Ofcom officially recognising it as a legitimate broadband solution under the 10 Mbps USO rules changes the game. No more forcing people in hard-to-reach areas to wait endlessly for BT or KCOM when Starlink is already delivering reliable connectivity. Fewer premises now qualify for subsidised connections because Starlink is stepping us, that’s real progress. Innovation actually solving problems instead of endless bureaucracy. Well done to the team pushing this forward. Who else sees Starlink transforming connectivity in underserved regions like this? 🇬🇧🚀💖🪄

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  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 13 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Paula Burnby (@BurnbyPaula) reported 14 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  mark dawson (@dogster24) reported 14 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• 
  Vennie (@Vennie2691) reported 19 minutes ago

  @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

• 
  Ben (@BenGardner44) reported 21 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome

• 
  ItsJustJosh (@Craucoes) reported 21 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days