KCOM Outage Report in Basildon, Essex, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (10%)

3. 

   Total Blackout (8%)

4. 

   E-mail (3%)

5. 

   Phone (3%)

Live Outage Map Near Basildon, Essex, England

The most recent KCOM outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	one month ago
London	Internet	one month ago
London	Internet	2 months ago
London	Internet	3 months ago
London	Internet	4 months ago
London	Total Blackout	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Royal Bridlington (@royalhotelbrid) reported 58 seconds ago

  "@kcom is there a problem with your website ..been trying to get on there for last hour"

• Mattbot (@En2erTheMattrix) reported 2 minutes ago

  Ive found 3 baby spiders in my home because of kcom outage.

• Kyle Booth (@KyleBooth101) reported 8 minutes ago

  @Everton Worst support to coke to the KCOM this season

• The Co-operative Bank UK (@CooperativeBank) reported 9 minutes ago

  @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

• CHRIS RAILTON (@railton42) reported 12 minutes ago

  @bbcburnsy morning David, on behalf of many residents on Victoria Dock, would it be possible for your team to contact Kcom, and ask the “men in suits” why we still haven’t got a Landline, been down since Boxing Day! Absolutely vital for some! Ta!

• Hoppers (@HoppersHopkins) reported 13 minutes ago

  @mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!

• Gasmaned1957 (@EnergasLtd) reported 14 minutes ago

  @CooperativeBank So your issue must be affecting KCOM in Hull ?

• Kyle Booth (@KyleBooth101) reported 15 minutes ago

  @Everton Worst support to come to the KCOM this season, easily

• Trampy (@Trampy_) reported 19 minutes ago

  @TCalpin1 But my service provider is exclusive to my city, it’s Kcom (Kingston Upon Hull Communications)

• The Co-operative Bank UK (@CooperativeBank) reported 20 minutes ago

  @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris