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KCOM outages and service status in Basildon, England

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  • KCOM generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • dogster24
    mark dawson (@dogster24) reported from City of Kingston upon Hull, England

    @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

  • MikeeP1981
    Michael (@MikeeP1981) reported

    Anyone else hu8 area issues with net #Kcom

  • BurnbyPaula
    Paula Burnby (@BurnbyPaula) reported

    @jobrady68 @KCOMhome Appalling service from Kcom

  • zigzagtoes
    zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • lilminx1966
    sue york (wright) (@lilminx1966) reported

    @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

  • ExileAryui
    Daniel Rose (@ExileAryui) reported

    @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

  • ragandboneman
    Mark Newton (@ragandboneman) reported

    @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

  • davidhoggard64
    David Hoggard (@davidhoggard64) reported

    So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

  • RichardMarkBrad
    Richard Bradbury (@RichardMarkBrad) reported

    Do not renew your contract if you use @KCOM. The contract will continue anyway, but if you renew and then terminate the contract, you will be subject to draconian termination fees.

  • Reshody
    Reşit Kurşun (@Reshody) reported

    @MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.