KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paula Burnby (@BurnbyPaula) reported 3 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

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  Scott Bradley (@Bradley1Scott) reported 6 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Rach (@dinkyrach) reported 7 minutes ago

  @Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.

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  Sam Reed (@tehreedy) reported 12 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

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  MotherOfFestiveDragons 🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported 12 minutes ago

  @JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x

• 
  John Thomas (@BorisJohnThomas) reported 16 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Trulea.kas (@ltruongyeg) reported 16 minutes ago

  Felix is this your exit strategy? When Kas community is down and KCom devs are grinding in bunkers to keep the Kas community going? To drag a prominent Kas leader and a top ranking nft project? (Not copy & paste, look a little harder). All by dwindling your slander in an important thread? Seek help and I wish you all the best doing so.

• 
  Andrew Ross (@Andy_Ross1962) reported 20 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

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  Goodmeister (@goodmeister) reported 21 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  Kermit Sama (@RileyAsari) reported 21 minutes ago

  Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day