KCOM

KCOM Outage Report in Basildon, Essex, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Basildon, Essex, England 01/19/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent KCOM outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Cardinal_Malt Adam (@Cardinal_Malt) reported

    @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

  • RightHater WanderingSocialist (@RightHater) reported

    @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

  • kevbez1969 Kev (@kevbez1969) reported

    @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

  • Mihu_Nowak Mihu Nowak (@Mihu_Nowak) reported

    @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

  • MartinTwigs68 Les (@MartinTwigs68) reported

    Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

  • KCOMhome KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

  • KCOMhome KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

  • JellyTotPixel D🅰️z (@JellyTotPixel) reported

    @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service