KCOM Outage Report in Basildon, Essex, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (73%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent KCOM outage reports came from the following cities: London.

City	Problem Type	Report Time
London	Internet	9 days ago
London	Internet	14 days ago
London	Internet	one month ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• smile UK (@bankwithsmile) reported a minute ago

  @mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2

• KCOM (@KCOMhome) reported 2 minutes ago

  @JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.

• Kyle Booth (@KyleBooth101) reported 2 minutes ago

  @Everton Worst support to come to the KCOM this season, easily

• KCOM Care (@KCOMcare) reported 4 minutes ago

  @k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

• The Early Tigers (@TigersEarly) reported 5 minutes ago

  @1904Irrelevants where Kcom is now down Carr Lane

• The Co-operative Bank UK (@CooperativeBank) reported 6 minutes ago

  @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

• Ofcom (@Ofcom) reported 6 minutes ago

  @domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.

• kim brooks (@k_brooks61) reported 7 minutes ago

  @KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?

• Mattbot (@En2erTheMattrix) reported 8 minutes ago

  Ive found 3 baby spiders in my home because of kcom outage.

• FirTreeFox (@foxxfir) reported 8 minutes ago

  Wtf is wrong with my internet @kcom