KCOM Outage Report in Basildon, Essex, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (21%)
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Total Blackout (15%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent KCOM outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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KCOM
(@KCOMhome) reported
@JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.
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Laurence Howe
(@Laurenc53826262) reported
@CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.
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The Co-operative Bank UK
(@CooperativeBank) reported
@Kevrich12 Hi Kevrich, I'm sorry you haven't been able to log in. I can assure you, all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
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Royal Bridlington
(@royalhotelbrid) reported
"@kcom is there a problem with your website ..been trying to get on there for last hour"
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris
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Rach
(@dinkyrach) reported
@CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!
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Steve Robson
(@sventiger55) reported
@peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.
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Jez Kaye
(@ninjawalrus68) reported
@CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.
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KCOM Care
(@KCOMcare) reported
@nicknottz @KCOMhome Hi KCOM does not prevent any other ISP from providing service in the city as we are not legally allowed to do so Thanks Sean
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Kane Fulton
(@KaneFulton) reported
@thomasforth I worked for Kcom's tech helpdesk pre-fibre availability and it was (at times) the most demoralising role. Hull now has it better than most (albeit pricey). Ironically, I now get only slightly better speeds in central Leeds due to the absence of Openreach down my LS1 street.