KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Tony Roe P/F 🐯 (@RomeoOscarEcho) reported 37 seconds ago

  @PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.

• 
  DogeDesigner (@cb_doge) reported 3 minutes ago

  BREAKING: UK telecom regulator Ofcom confirms Starlink is a viable broadband alternative under the UK’s 10 Mbps Broadband USO rules. 🇬🇧 • Ofcom confirmed this directly to UK broadband publication ISPreview. • This means that if affordable Starlink service is available at a property, it may no longer qualify for a USO connection from BT or KCOM. • Some applicants have already been refused a USO connection because Starlink was available. • Back in May, Ofcom said cheaper Starlink plans helped reduce the number of premises without affordable decent broadband to around 4,000. This is good news for Starlink, giving it stronger recognition from the UK regulator as a real broadband solution for remote and underserved areas.

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  Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported 4 minutes ago

  @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

• 
  Neil Peacock (@neilmpeacock) reported 7 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Mike Covell (@MikeCovell) reported 7 minutes ago

  Anyone else having intermittent signal with their kcom?

• 
  Dan (@danjsansam) reported 8 minutes ago

  Kcom going down again early???

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  Andy Clark (@andyclark1973) reported 10 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

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  Chris Jackson (@ChrisJa53783666) reported 13 minutes ago

  @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

• 
  . (@hcityafc) reported 18 minutes ago

  @kcom internet gone down west of the river by looks of it #uptherobins

• 
  Paula Burnby (@BurnbyPaula) reported 20 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom