KCOM outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 48 seconds ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Joseph daniel foster (@DanielDanny4755) reported 1 minute ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Daniel Rose (@ExileAryui) reported 4 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Reşit Kurşun (@Reshody) reported 5 minutes ago

  @MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.

• 
  Merlot&Shiraz (@Merlot1109) reported 7 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Les (@MartinTwigs68) reported 20 minutes ago

  Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic

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  Mx. Star (@sonder_star) reported 20 minutes ago

  why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

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  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 24 minutes ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

• 
  . (@hcityafc) reported 25 minutes ago

  @kcom internet gone down west of the river by looks of it #uptherobins

• 
  Alan Hemingway (@alanacct) reported 26 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers