KCOM

KCOM Outage Report in Banchory, Aberdeenshire, Scotland

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Banchory, Aberdeenshire, Scotland 01/29/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KCOMcare KCOM Care (@KCOMcare) reported

    @ChrisGilleard We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • payne13131 Ian_Aka_PaYne (@payne13131) reported

    @KCOMhome Wtf Kcom we cannot even call atm…

  • ticklycastle ticklycastle (@ticklycastle) reported

    @KCOMhome What a joki @kcom the internet never works properly

  • Beccaa_Booo Becky 🐝 (@Beccaa_Booo) reported

    Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.

  • KCOMhome KCOM (@KCOMhome) reported

    @AlanClark_ We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • RichieLyric Richie Bard Baker-Donaldson (@RichieLyric) reported

    @KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company

  • davethetekkie Dave Allanach (@davethetekkie) reported

    The VDSL line at the new house is running at a staggeringly poor 6.9Mb/s down… my 4G connection is showing 2/4 bars and I’m getting 4Mb/s on my phone. That KCOM FTTP connection point outside is looking more attractive by the second.

  • KiraLCurtis Kira (@KiraLCurtis) reported

    Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works

  • KCOMhome KCOM (@KCOMhome) reported

    @NHSHullCCG We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter account

  • therichardhart Richie Hart (@therichardhart) reported

    Loving the double-edged sword of having shite phone signal in Beverley and KCOM being down. 👌