KCOM Outage Report in Banchory, Aberdeenshire, Scotland
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Banchory, Scotland
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (60%)
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Wi-fi (22%)
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Total Blackout (15%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Taj Ali
(@Taj_Ali1) reported
Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.
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Karl Griffin
(@KarlGriffin16) reported
Completely destroyed any hope I had of getting my lads into football by taking them to the KCom last night. Awful. Freddie is still complaining about it this morning #hcafc
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👩🏻🦰🍻🤘🏻💙💛
(@MeJo70) reported
Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService
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Mary-Ellen #UCU
(@HullLecturer) reported
@kcom your website isn't working and nor is my internet at home. Today is the 3rd day that the internet has conked out at home in the afternoon. Neighbour yesterday said it was an issue with a local node. I did report it, but not sure whether engineers know.
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Ryan Westerdale
(@Ryw434) reported
@DoctorBenjy @bt_uk Could be worse, you could live here in Hull where Kcom have a monopoly, along with terrible customer service and sky high prices. You'd also live in Hull which is bad enough as is
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daniel handforth
(@dan_handforth) reported
@matt_newsum @TrylineUK The problem is the stadium size imo, have it somewhere smaller like the KCOM and it looks less empty
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Kev
(@kevbez1969) reported
@DEANCARR2010 @lynnsey4 @KCOMhome So basically you are getting a lot of wireless interference in your house. That is nothing to do with KCOM. They provide the service to your house but can't control what happens inside. It's your internal network that's at fault. Invest in a WiFi mesh set up or ethernet adapters
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Catseye
(@gtdpda) reported
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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Wesley Wyndam-Pryce
(@pryce_wyndam) reported
@KCOMhome Kcom prices are nuts because of monopoly. Poor customer service most of the time
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ris
(@jayemrz) reported
im convincd sm stans are the worst stans in kcom