KCOM

KCOM Outage Report in Banchory, Aberdeenshire, Scotland

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Banchory, Aberdeenshire, Scotland 11/25/2025 10:40

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryYorkshire Gary Yorkshire (@GaryYorkshire) reported

    @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

  • Craucoes ItsJustJosh (@Craucoes) reported

    @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

  • paulharper75 Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported

    @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

  • TomButl55445942 Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported

    @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

  • AlterAdam89 Adam 🐯 🌿 (@AlterAdam89) reported

    @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

  • lukebed79 Luke Bedford (@lukebed79) reported

    @ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper

  • CityJason Jason Dolan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CityJason) reported

    @Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day

  • B4nd000 Ben Anderson (@B4nd000) reported

    ******* KCOM is the worst init:/ never seems to work fully

  • Recordings24 24 Karat Recordings (@Recordings24) reported

    @KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing