KCOM Outage Report in Banchory, Aberdeenshire, Scotland
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Banchory, Scotland
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (73%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty H
(@Kirstylu29) reported
Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom
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Mark Taylor
(@markjwt) reported
@KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today
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sharon chambers R/N
(@sharocraft) reported
Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.
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Katie 💕
(@katieeralphh) reported
KCOM is STILL NOT WORKING in the HU5 area which is absolutely ridiculous. It’s been days and we’ve been told it could be weeks before it’s fixed. Are we still being expected to pay our full bill after not receiving the service @KCOMhome ?
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00000000000007777
(@okayjyy) reported
Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka
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🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦
(@dan1el88) reported
@bluewhitewall @babarahmangh Reading will be nowhere near the playoffs come end of season, worst team I've seen at Kcom followed by the worst ref. Best team lost.
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Lisa Whitton 💙
(@whittonlm) reported
Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!
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Sue Vickerman
(@vickerman_sue) reported
@jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍
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James Drewery
(@JimmyDHCAFC) reported
Have KCOM ever heard of customer service!
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Chris Feast
(@chris_feast) reported
@KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!