KCOM Outage Report in Banchory, Aberdeenshire, Scotland

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (21%)

3. 

   Total Blackout (13%)

4. 

   E-mail (1%)

5. 

   TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Natasha Smithson (@Nasmith40) reported 29 seconds ago

  @KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .

• Joanne Hudgell (@jo_hudgell) reported 2 minutes ago

  No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?

• DJPA (@Daveayres62) reported 2 minutes ago

  @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

• Mattbot (@En2erTheMattrix) reported 10 minutes ago

  First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.

• Lisa Whitton 💙 (@whittonlm) reported 12 minutes ago

  Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

• Barley (@Peterbarley91) reported 13 minutes ago

  Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom

• Dan Atkinson (@Danbo) reported 17 minutes ago

  @WestfieldCott @KCOMhome On the whole, this isn't a bad idea, but the downside applies those restrictions to every device in your home. Unless Kcom provide the ability to control this per-device (and AFAIK, they don't) then it's very much a nuclear option.

• Kirsty H (@Kirstylu29) reported 17 minutes ago

  Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom

• Janine Gosling (@RadioJanine) reported 19 minutes ago from City of Kingston upon Hull, England

  @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

• James Drewery (@JimmyDHCAFC) reported 21 minutes ago

  Have KCOM ever heard of customer service!