KCOM outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Peacock (@neilmpeacock) reported 56 seconds ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Mihu Nowak (@Mihu_Nowak) reported 6 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

• 
  Mike Horsfield (@MikeHorsfield1) reported 6 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Andrew Ross (@Andy_Ross1962) reported 9 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 10 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  Mike Covell (@MikeCovell) reported 12 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported 13 minutes ago

  @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

• 
  Steve Parker (@steviee_p) reported 18 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

• 
  Michael (@MikeeP1981) reported 19 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  Andy Clark (@andyclark1973) reported 20 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website