KCOM

KCOM Outage Report in Banchory, Aberdeenshire, Scotland

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Banchory, Aberdeenshire, Scotland 09/17/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Phone (7%)

    Phone (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Joshstevoo Stevo (@Joshstevoo) reported

    Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome

  • HiConnorImDad spingo bobingo (@HiConnorImDad) reported

    idk what's stunted the growth of Hull more, the bombings in ww2 or Kcom's insistance on giving the city the worst possible internet coverage with 0 competition

  • Claire49206 The Jackos (@Claire49206) reported

    @KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!

  • TellyheVen tv heaven (@TellyheVen) reported

    @Frank27588842 @Ugillham @britcultarchive The cable television (with terrestrial TV and radio) was operated by Rediffusion. The telephone network was owned by the Hull City Corporation (aka Hull Telephone Department) eventually rebounded Kingston Communications and subsequently floated and eventually became KCOM

  • JonnyBoyLUFC74 Jonny Brown 💙💛🏆 (@JonnyBoyLUFC74) reported

    @k4ty_b My missus has had same problem , kcom utter shite today

  • _falky James Falkingham (@_falky) reported

    @Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @Uzzell01 same here even when went down to the kcom photo event 😢

  • andrewvannucci2 Andrew Vannucci 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷🇮🇹cm01/02 (@andrewvannucci2) reported

    @KCOMhome service so poor . Been trying to get a new router for a year . Keep been told it’s not the answer. Very frustrating. Had the same router for 5 years and it’s clear kcom have since updated there routers .

  • mark_russ67 Mark Russell (@mark_russ67) reported

    @KCOMhome more nuisance calls 00306914241568 this time saying my Kcom internet is having issues. Caller says based in HU1 London. People need to be aware this is a scam !

  • nick__head Nick Head (@nick__head) reported

    Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.