KCOM

KCOM Outage Report in Banchory, Aberdeenshire, Scotland

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Banchory, Aberdeenshire, Scotland 12/01/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • enjoysilences And another thing... (@enjoysilences) reported

    @EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.

  • andyward73 andy ward1973 (@andyward73) reported

    @KCOMhome Working ok here now never usually have a problem with kcom

  • KiraLCurtis Kira (@KiraLCurtis) reported

    Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works

  • Ashleysunley1 Ashley sunley (@Ashleysunley1) reported

    @AndrewDandilly @KCOMhome No one is using there service coz ya can't connect to it atm so ppl using twitter with thier phone Internet ain't guna affect kcom

  • KCOMcare KCOM Care (@KCOMcare) reported

    @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • oclulouthinator louthinator (@oclulouthinator) reported

    @KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.

  • KCOMhome KCOM (@KCOMhome) reported

    @grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • danjsansam Daniel (@danjsansam) reported

    @GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.

  • JamesStart10 JimToFriends (@JamesStart10) reported

    @damo_razz @BenSchofield_ Fault with connection from kcom most of Hull down

  • PincottDale Dale Pincott (@PincottDale) reported

    @willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.