KCOM outages and service status in Banchory, Scotland

Problems in the last 24 hours in Banchory, Scotland

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Banchory, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItsJustJosh (@Craucoes) reported 12 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  vVSoull (@LeighJane19) reported 15 minutes ago

  @KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 16 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  evie 🌗 (@Pivotless) reported 17 minutes ago

  it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

• 
  Ashley 🔶 (@itzashley06x) reported 18 minutes ago

  Never mind, it’s KCOM doing maintenance work 🙄

• 
  Tom (@brokenviolin83) reported 19 minutes ago

  Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

• 
  Richard (@Droid_1989) reported 22 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  Gazarelda (@Gazarelda) reported 25 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?

• 
  Kermit Sama (@RileyAsari) reported 26 minutes ago

  @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

• 
  hc (@indianasc0nes) reported 26 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom