KCOM Outage Report in Ashford, Surrey, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Ashford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (61%)

2. 

   Wi-fi (26%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent KCOM outage reports came from the following cities: Ealing, London, Fulham and Southall.

City	Problem Type	Report Time
Ealing	Wi-fi	5 days ago
London	Internet	5 days ago
London	Internet	5 days ago
London	Wi-fi	5 days ago
London	Total Blackout	5 days ago
Ealing	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• Rob Bernard (@Rob_Bernard) reported 9 minutes ago from Brentford, England

  @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• smile UK (@bankwithsmile) reported 5 minutes ago

  @mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2

• The Co-operative Bank UK (@CooperativeBank) reported 5 minutes ago

  @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

• Royal Bridlington (@royalhotelbrid) reported 7 minutes ago

  "@kcom is there a problem with your website ..been trying to get on there for last hour"

• Ofcom (@Ofcom) reported 8 minutes ago

  @domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.

• KCOM (@KCOMhome) reported 12 minutes ago

  @JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.

• Kai Green (@bipolarminddrop) reported 14 minutes ago

  @KCOMhome currently getting 10mbps download speeds and ping of 40ms+ ping to any server, including the KCOM servers that usually have 1ms ping. Have full upload speed, however. Is there an issue on your end?

• Mattbot (@En2erTheMattrix) reported 18 minutes ago

  Ive found 3 baby spiders in my home because of kcom outage.

• Jane Shaw (@JanieSu) reported 19 minutes ago

  @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.

• The Co-operative Bank UK (@CooperativeBank) reported 20 minutes ago

  @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

• Cllr Fareham (@CllrFareham) reported 22 minutes ago from City of Kingston upon Hull, England

  @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me