KCOM Outage Report in Ashford, Surrey, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (58%)
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Wi-fi (23%)
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Total Blackout (15%)
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TV (3%)
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E-mail (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent KCOM outage reports came from the following cities: Hounslow, London and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Windsor |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Rob Bernard
(@Rob_Bernard) reported
from
Brentford, England
@Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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The Co-operative Bank UK
(@CooperativeBank) reported
@eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
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The Co-operative Bank UK
(@CooperativeBank) reported
@pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris
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The Co-operative Bank UK
(@CooperativeBank) reported
@Liam__McNulty Hi Liam, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing.1/2
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Hoppers
(@HoppersHopkins) reported
@mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!
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Jez Kaye
(@ninjawalrus68) reported
@CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.
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CHRIS RAILTON
(@railton42) reported
@bbcburnsy morning David, on behalf of many residents on Victoria Dock, would it be possible for your team to contact Kcom, and ask the “men in suits” why we still haven’t got a Landline, been down since Boxing Day! Absolutely vital for some! Ta!
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The Co-operative Bank UK
(@CooperativeBank) reported
@AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2
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smile UK
(@bankwithsmile) reported
@MrsQuantrill Hi. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites. Unfortunately as this isn't an issue with our systems or suppliers we don't have any control of when it will be resolved. - Jack
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KCOM Care
(@KCOMcare) reported
@k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.