KCOM Outage Report in Ashford, Surrey, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (23%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
 
Live Outage Map Near Ashford, Surrey, England
The most recent KCOM outage reports came from the following cities: London, Windsor and Hounslow.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Rob Bernard 
    (@Rob_Bernard) reported 
    
        from
            Brentford, England
    
@Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.
 
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Catseye 
    (@gtdpda) reported 
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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Ofcom 
    (@Ofcom) reported 
@Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.
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Steve Robson 
    (@sventiger55) reported 
@peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.
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KCOM 
    (@KCOMhome) reported 
@ConnorDarley4 If none of the KCOM sites are working and you have tried on multiple devices and browsers, we will need to do more trouble shooting with you over the phone. Please call 01482606101 and we can take a look for you :)
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smile UK 
    (@bankwithsmile) reported 
@mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2
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Rich Carr 
    (@caslad78) reported 
@SeriousAboutRL Cas & Waki share a ground for the sake of economical sense? If this is the case, then why haven’t HKR jumped in at KCOM, Wigan/Sts, Leeds/Bradford, Man Utd/Man City share a stadium? If backers are willing to invest like they invested £35M at Leeds then I can’t see the problem??
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The Co-operative Bank UK 
    (@CooperativeBank) reported 
@eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
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Everything EFL 
    (@efl_andnffc) reported 
The Premier League destined Cottagers travel to the KCOM to take on a Hull side coming off the back of a win and two defeats to start Arveladze’s tenure, the latest a poor display in defeat at Derby. They will improve here. But Mitrovic will bag at least 1. Hull 1-2 Fulham
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The Co-operative Bank UK 
    (@CooperativeBank) reported 
@Kevrich12 Hi Kevrich, I'm sorry you haven't been able to log in. I can assure you, all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
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KCOM Care 
    (@KCOMcare) reported 
@nicknottz @KCOMhome Hi KCOM does not prevent any other ISP from providing service in the city as we are not legally allowed to do so Thanks Sean