KCOM Outage Report in Ashford, Surrey, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (8%)
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TV (3%)
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Phone (3%)
Live Outage Map Near Ashford, Surrey, England
The most recent KCOM outage reports came from the following cities: Southall and London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Rob Bernard
(@Rob_Bernard) reported
from
Brentford, England
@Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Becky 🐝
(@Beccaa_Booo) reported
So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃
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AJ
(@alanjury) reported
@KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.
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Al Gradwell
(@AlGradwell) reported
@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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JillHB
(@jill_hb) reported
@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.
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HullCamGuy
(@HullCamGuy) reported
@angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.
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Nathan Spencer
(@_Nathan_Spencer) reported
Love it when kcom goes down mid fifa game
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Mihu Nowak
(@Mihu_Nowak) reported
@KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats
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Rosemary Pearman nee Bakes
(@butchsekab) reported
@KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.
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Chris Dent
(@dentchris93) reported
@wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳
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Silver Humber
(@SilverHumber) reported
@KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?