KCOM Outage Report in Ashford, Surrey, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (10%)
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TV (2%)
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Phone (2%)
Live Outage Map Near Ashford, Surrey, England
The most recent KCOM outage reports came from the following cities: Southall and London.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Rob Bernard
(@Rob_Bernard) reported
from
Brentford, England
@Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Noble🍋
(@harrynoble__) reported
@Ciaran__od Not a chance. It’s just a farcical idea, you think Kcom internet is ****? Imagine that on a country wide scale.
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Rach
(@dinkyrach) reported
@CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!
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👩🏻🦰🍻🤘🏻💙💛
(@MeJo70) reported
Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService
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KCOM Care
(@KCOMcare) reported
@nicknottz @KCOMhome Hi KCOM does not prevent any other ISP from providing service in the city as we are not legally allowed to do so Thanks Sean
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Catseye
(@gtdpda) reported
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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myllo ._.
(@myllotheberol) reported
KCOM UR INTERNET IS ******* ****, I SHOULDN'T HAVE TO USE MY DATA AT HOME YA *****. GO SUCK A ****.
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Ryan Westerdale
(@Ryw434) reported
@DoctorBenjy @bt_uk Could be worse, you could live here in Hull where Kcom have a monopoly, along with terrible customer service and sky high prices. You'd also live in Hull which is bad enough as is
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The Co-operative Bank UK
(@CooperativeBank) reported
@eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris
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Ofcom
(@Ofcom) reported
@Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.