KCOM

KCOM Outage Report in Ashford, Surrey, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Ashford, Surrey, England 12/05/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (3%)

    TV (3%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent KCOM outage reports came from the following cities: Hounslow, London and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomWindsor Total Blackout

Community Discussion

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KCOM Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • Rob_Bernard Rob Bernard (@Rob_Bernard) reported from Brentford, England

    @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • tehreedy Sam Reed (@tehreedy) reported

    Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

  • RileyAsari Kermit Sama (@RileyAsari) reported

    Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day

  • andyclark1973 Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • RazzaB3 Ryan Beeley (@RazzaB3) reported

    @KCOMhome is kcom down can't get online and same for some friends around east hull

  • theLeosRL (Marty) New Era 23 #uptheleopards (@theLeosRL) reported

    @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

  • auroraluvbot jodie 🧸🤍 (@auroraluvbot) reported

    kcom wifi sucks ***

  • vixielou1972 VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

  • butchsekab Rosemary Pearman nee Bakes (@butchsekab) reported

    @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

  • Droid_1989 Richard (@Droid_1989) reported

    That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

  • vikingphotoyork Viking Photography York (@vikingphotoyork) reported

    @Holmes_Rich @KCOMhome There are issues with KCOM at the moment