KCOM Outage Report in Alsager, Cheshire East, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Alsager, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (2%)
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Phone (2%)
Community Discussion
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KCOM Issues Reports Near Alsager, England
Latest outage, problems and issue reports in Alsager and nearby locations:
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Traceymac1964
(@tramac1964) reported
@kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.
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Neil Peacock
(@neilmpeacock) reported
@KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔
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Tigerax
(@TigeraxGG) reported
**** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome
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Ricako
(@ric_ako) reported
@KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?
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Chris Jackson
(@ChrisJa53783666) reported
@KCOMcare For the second day running Kcom has been down a lot in HU7. Why?
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Chris Shaw
(@s14awy) reported
@KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.
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Chris Shaw
(@s14awy) reported
@KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?
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Kris Bean
(@kkrrbb76) reported
@KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.
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🩷𝕵𝖊𝖓𝖓🩷
(@ThePlaanetThief) reported
Kcom are absolute dog shite idk how there's so many issues constantly
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Andrew Ross
(@Andy_Ross1962) reported
@ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT