KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 02/02/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • HilaryAndre1 Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

  • F1Gollum F1 Gollum (See pinned tweet) (@F1Gollum) reported

    @angus_young61 I think it's the light pollution from the pitch lights used to help the grass grow at the KCOM.

  • IshvaraDeva SATYA DEVA ISHVARA (@IshvaraDeva) reported

    AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!

  • bennyboy599 Ben 🎗 (@bennyboy599) reported

    @AndyMedcalf @F1Gollum Not for a long time, and to be honest I can’t even remember the outcome now. Surely though as we’re using KCOM equipment throughout, and speeds are dreadful even sat next to the router, they should at least be able to suggest a solution

  • Steve09425095 Steve (@Steve09425095) reported

    @KCOMhome everyone on kcom experiencing the restricted downloads demand a rebate each and every month or it will never get fixed

  • newonivek Kevin Owen (@newonivek) reported

    @G79Rumi @Plusnet Don’t bank on a resolution even if they do finally respond. Cant wait for KCOM to roll out in my area. Plusnet has gone downhill of late despite what they advertise!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    £5 in my home because of kcom outage. I did was put it on my way to college.

  • gaz2801 Gareth Appleton (@gaz2801) reported

    @KCOMhome From getting my playstation out the box to playing the new spiderman fully downloaded less then 30mins all down to switching to kcom from bt.

  • F1Gollum F1 Gollum (See pinned tweet) (@F1Gollum) reported

    @angus_young61 It's the lights from the KCOM that help the grass grow. There's probably a technical name for them.

  • toria_1982 Victoria L Wilson (@toria_1982) reported

    @KCOMhome is kcom down? Suddenly got no service 10mins ago