KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 02/02/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Everybody uses the open reach network and is doing fine, so why cant kcom dhare the use of the lines they have? Because it would open up real competition, not these WISPS. Real competition that would drive down prices. Hell, it would also gice us another option to sky!

  • BanisterMillie millie (@BanisterMillie) reported

    i’m gonna kill whoever made the decision that hull had to be the anomaly and FORCE US TO USE KCOM EVEN THO ITS ******* **** ITS SO BAD IM GONNA FUSJSKAOSUSNGBAKAOgsall

  • AloisaTrancyy Dakota 🏳️‍⚧️ (@AloisaTrancyy) reported

    KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…

  • Jomeimei421 🌻mei | 🐇🐺🦌 propaganda (@Jomeimei421) reported

    so today I learned that ORV is getting short stories after the reserialization of World After the Fall I want to see the post epilogue REAL BAD but I think realistically, the short stories will probably be character vignettes of KCom during the events of ORV

  • dave_olsen16 Dave Olsen (@dave_olsen16) reported

    @michaeltriffitt @Invisiblebear84 @MickCordukes Completely agree we should move to standing behind goals but this particular occasion is down to the stupid idea of holding playoff finals at 5th and 6th tier grounds - either switch back to Wembley or hold them at larger stadiums in the area (Elland Road/KCOM/Riverside)

  • proctorstudio Richard Proctor (@proctorstudio) reported

    @LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive They didn't do it because Kcom or KC as it was at the time priced it so high for rental that it wouldnt have been a viable option to come to hull. Why would you charge a customer £30 a month when as a ratio its costing £50 a month to supply that customer? Its not viable.

  • spencer68 Spencer Dixon (@spencer68) reported

    @Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!

  • Anthony74349435 Anthony (@Anthony74349435) reported

    @KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!