KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 11/20/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • wookieward dale ward (@wookieward) reported

    @KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom

  • DanHKRHCAFC D (@DanHKRHCAFC) reported

    @davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there

  • Carl10353045 Carl (@Carl10353045) reported

    @KCOMhome when my Internet not working I still get charged.when you say I haven't paid my bill I still get stressed...when it's kcom fault I get charged 7.50 customer service my arse

  • scumfc1005 John Allison (@scumfc1005) reported

    @RLDToo @derek1910 Never had to "Market" a derby game at the KCOM before. Ticket sales must be really poor for Adam to resort to this from both sets of fans.

  • GunnOlly Olly Gunn (@GunnOlly) reported

    What data do you have apart from pre-registration that supports the investment in our area? And don’t say pre-registration because the poles were never mentioned. Not even a huge saving over KCOM which have great customer service. Not painting a great picture of Connexin.

  • sparkyhullfc mark hughes (@sparkyhullfc) reported

    anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!

  • boothby_bradley brad (@boothby_bradley) reported

    disgusting service from @KCOMhome @KCOMcare our village has no access to wifi/internet and KCOM won’t send an engineer out until Monday 15th. now can’t work from home, ultimately losing money, great given the current economical climate. worst provider going!!!

  • Dying_Snail Darren (@Dying_Snail) reported

    @KCOMhome day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.

  • HullTeslaModel3 Rich & Sharon EV Adventures 🇬🇧&🇫🇷 (@HullTeslaModel3) reported

    @Cosmic_Carol I spent an age trying to get KCOM filters to block unsuitable material... but ultimately failed. No matter what it'd block YouTube, Netflix, & even our home CCTV. Again tried Google Family Link, but gave up, because their Chromebooks needed my login every power up. Frustrating.

  • markcoops23 mark (@markcoops23) reported

    @kcom @seanroyce1 over 30 mins on hold yesterday to try and change my BB package. No answer, even though I was 4th in the queue. Why aren’t you offering your existing customer the same packages open to new customers in these very challenging times? Show the country that you care!