KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 11/25/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Britain, full of. I've never felt this way about an hour to get to y not because of kcom outage.

  • MattHutch89 Matthew Hutchinson (@MattHutch89) reported

    @ItsjustmeAliD How weird is that 😮 on the bright side least you don’t live in Hull we only get one choice here and KCOM is crap but a case of having to put up with it!

  • rmckenzie7288 Robert McKenzie (@rmckenzie7288) reported

    @KCOMhome typical **** KCOM, you've got multiple reports of no Internet in HU6 yet you still haven't acknowledged it on any of your socials or your website, your customer service is ****.

  • mark_russ67 Mark Russell (@mark_russ67) reported

    @KCOMhome more nuisance calls 00306914241568 this time saying my Kcom internet is having issues. Caller says based in HU1 London. People need to be aware this is a scam !

  • wondermouse Mark Phillips (@wondermouse) reported

    I have to share this, from an email received from a service provider: "We will contact you in the weeks ahead regarding the novation of your contract from KCOM to Nasstar. " Now I think I command a pretty reasonable vocabulary but WTF? #plainEnglish @KCOMhome @Nasstar

  • andrewvannucci2 Andrew Vannucci 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷🇮🇹cm01/02 (@andrewvannucci2) reported

    @KCOMhome service so poor . Been trying to get a new router for a year . Keep been told it’s not the answer. Very frustrating. Had the same router for 5 years and it’s clear kcom have since updated there routers .

  • Tencryn Tencryn (@Tencryn) reported

    @JBennett360 @KCOMcare Seems like it. This happened 4 days ago too but slightly different. I wonder what's going on for kcom to have issues like this all of a sudden.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. There's a carpet being fitted in the car wtf.

  • TheMurphy2806 Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported

    @POTUS we also have the issue in hull. and kcom is really awful

  • KCOMhome KCOM (@KCOMhome) reported

    @OkayIshh_FB Afternoon Are you connecting through a VPN? or direct to the KCOM network?