KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 01/08/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • GeoffThornes Geoff Thornes (@GeoffThornes) reported

    @SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!

  • RichieLyric Richie Bard Baker-Donaldson (@RichieLyric) reported

    @KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company

  • payne13131 Ian_Aka_PaYne (@payne13131) reported

    @KCOMhome Wtf Kcom we cannot even call atm…

  • cara_townsend98 Cara Townsend (@cara_townsend98) reported

    @Skitapostur Not Hull resident but contracting for a company based there and everyone has gone offline, so my guess is yeah, issues at KCOM (again)

  • damo59558195 damo⚫️⚪️ (@damo59558195) reported

    @aky_pete @bigjonesy1 Rushed around like a **** today straight from lads game far side of dewsbury 80mile to kcom to see savelio catch a ball and stand still as if to say wtf do@you want me to do with it

  • eleanorweeee Eleanor ٩( ᐛ )و (@eleanorweeee) reported

    will never stop shocking me how **** kcom is, constantly dying hnnnnng

  • Phil48James Phil Taylor. nearly a pensioner. (@Phil48James) reported

    @andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.

  • ticklycastle ticklycastle (@ticklycastle) reported

    @KCOMhome What a joki @kcom the internet never works properly

  • Devon2890 Devon (@Devon2890) reported

    @virginmedia @LichVtuber Worst part here is in hull we get better service from kcom than this and that's saying something

  • davethetekkie Dave Allanach (@davethetekkie) reported

    The VDSL line at the new house is running at a staggeringly poor 6.9Mb/s down… my 4G connection is showing 2/4 bars and I’m getting 4Mb/s on my phone. That KCOM FTTP connection point outside is looking more attractive by the second.