KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 11/17/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeOT92 Luke (P)JF 🎗 (@lukeOT92) reported

    @JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM

  • adamjennison Adam Jennison (@adamjennison) reported

    Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.

  • jacobsinskidby Steve Jacobs (@jacobsinskidby) reported

    @Snootsworth Lots of people seem to have problems. Mine was fine (but I am on Kcom Lightstream which was recently judged as fasted in Europe. Only available in East Yorkshire I'm afraid chums.

  • hullrickshaws Neil (@hullrickshaws) reported

    @andycomfort : Saw The Who at the KCOM. They never played this. Disappointed.

  • funky_nelli funky nelli (@funky_nelli) reported

    To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better

  • JoshLongden1997 Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • millsydj pete mills (@millsydj) reported

    @Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.

  • KCOMhome KCOM (@KCOMhome) reported

    @adareproperties Hi, This is not a KCOM website nor do we have control over it. If you are having issues with your internet service, please contact our Technical Support team on 01482 606101 so we can try and help. - Jay

  • CharliePMullan Charlie P Mullan (@CharliePMullan) reported

    Thanks @KCOMhome, 5 more days not been able to work properly due to your sub standard service. You can’t send an engineer out to fix this because of Covid, but you can send engineers out to install services for new customers. Anyone else spot the flaw in that? #KCOM

  • felinefromspace Spacecat (@felinefromspace) reported

    Has #Kcom gone down for anyone else? @KCOMcare