KCOM

KCOM Outage Report in Alsager, Cheshire East, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 01/30/2026 15:10

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Goolie6 Goolie (@Goolie6) reported

    The dustcart couldn't get down our street today. Kcom have barriers up so dustcart couldn't navigate round them. Mmmmm wondering now if a fire engine could get through or an ambulance. You couldn't make this up. #Goole

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro

  • jawsofdeathdjn angryman3 (@jawsofdeathdjn) reported

    @JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.

  • parkerrg Bob Parker (@parkerrg) reported

    No live stream from KCOM,any one else having problem

  • hull_libraries Hull Libraries (@hull_libraries) reported

    @ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living ag my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • mattyantz Matthew Anthony (@mattyantz) reported

    @fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI yeh im gonna ring 1st thing in morning, i think its my router the 5g light is on but the 5g network doesnt show on any of my devices, the 2.4 one is what ive been using, im paying 45 bar a month for it aswell, yeah if you look up kcom internet mate you will see how shite it is

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....

  • AndrewAbbey CODED1982 (@AndrewAbbey) reported

    @_KCHome Connection to the internet is continually dropping out. Are there issues currently?