KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 02/26/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • eleywrites Scott Eley (@eleywrites) reported

    HT at the KCOM. Hull leading through Hakeeb Adelakun after 18 mins. It’s getting a bit heated and ref Coy has already stopped proceedings to speak with both managers. Charlton are far from out of this and causing Hull problems with ***** into the box. #hafc 1 #cafc 0 @prostint

  • JonathanAvis8 Jonathan Avis (@JonathanAvis8) reported

    I never been to Hull but these photos of the KCom will do #CAFC

  • chewystuey stuart (@chewystuey) reported

    @charlesmeade3 I will do as I have better knowledge of the Kcom network than you.

  • DerekNozedar Derek Nozedar (@DerekNozedar) reported

    @jajHKR @SkyHelpTeam We had no end of issues when SkyQ was installed. Sky blamed KCOM, KCOM blamed Sky. Since Sky replaced all of our boxes after three visits lucky we’ve had no issues.

  • orangarnold Hannah (@orangarnold) reported

    @dianapwallis There's the other issue of those who don't drive? It seems unfair that they are really restricting things like this. I did hear rumours of the KCOM in West Park being used

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • ameyandandy 🦉ℹ (@ameyandandy) reported

    @CalElcombe @jeremycorbyn Already happens in Hull zero competition just Kcom means high prices and often poor service

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • leohcafc Leo Weiniger🎗FreeKLP (@leohcafc) reported

    @JM_1889 Never at KCOM