KCOM

KCOM Outage Report in Alsager, Cheshire East, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Alsager, Cheshire East, England 11/18/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

  • UnifiedVale Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported from Macclesfield, England

    @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Tosh_ag Tosh_ag (@Tosh_ag) reported

    @KCOMhome The only thing slowing me down is KCOM they transfer me to 300 from 200 and I get a extra 20MBPS,

  • staffy63 staffy63 (@staffy63) reported

    @curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV It does ? So why does 4G interfere? We've had problems in withernsea ever since KCOM fitted new broadband in the town 2 months ago..will that effect it?

  • Phil48James Phil Taylor. nearly a pensioner. (@Phil48James) reported

    @andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.

  • damo59558195 damo⚫️⚪️ (@damo59558195) reported

    @aky_pete @bigjonesy1 Rushed around like a **** today straight from lads game far side of dewsbury 80mile to kcom to see savelio catch a ball and stand still as if to say wtf do@you want me to do with it

  • SWood18 Scott Wood (@SWood18) reported

    @CityView1904 @KCOMhome I have KCOM, and pay more than I would with Sky or BT, but the service they offer is so superior to anyone elses. Nobody can match their speeds.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Britain, full of. I've never felt this way about an hour to get to y not because of kcom outage.

  • slowcrushh Jamie (@slowcrushh) reported

    Anyone in Hull have an Android that keeps forgetting Kcom WiFi network, then told access denied when you try to connect? Every time I come home it happens.

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate