KCOM outages and service status in Alsager, England

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 31 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@Cardinal_Malt) reported 8 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  Steve Withill (@SteveWithill) reported 8 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  Mike Horsfield (@MikeHorsfield1) reported 9 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Merlot&Shiraz (@Merlot1109) reported 11 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Traceymac1964 (@tramac1964) reported 13 minutes ago

  @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

• 
  lanesrA (@lanesrA1sauce) reported 14 minutes ago

  @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

• 
  KCOM (@KCOMhome) reported 16 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  Dan (@danjsansam) reported 18 minutes ago

  Kcom going down again early???

• 
  Chris Shaw (@s14awy) reported 19 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Peter Brady (@peternb70) reported 21 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless