KCOM outages and service status in Alsager, England

Problems in the last 24 hours in Alsager, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Alsager, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Alsager, England

Latest outage, problems and issue reports in Alsager and nearby locations:

• 
  Mark Vale | #Commsverse the #MSTeams conference (@UnifiedVale) reported 52 minutes ago from Macclesfield, England

  @aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Kirby (@JonKirby1974) reported 3 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Tigerax (@TigeraxGG) reported 4 minutes ago

  Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

• 
  Scott Bradley (@Bradley1Scott) reported 4 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Patrice (@Patrice_Supply) reported 5 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  WanderingSocialist (@RightHater) reported 8 minutes ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

• 
  Gazarelda (@Gazarelda) reported 13 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?

• 
  ItsJustJosh (@Craucoes) reported 13 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  Sam Reed (@tehreedy) reported 17 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Merlot&Shiraz (@Merlot1109) reported 17 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Chris Davis (@CornHoleDavis) reported 18 minutes ago

  The @The1904Club is a good listen but @bbcburnsy can you get Kcom to come down and sort your internet out? You're massively delayed and your voice keeps dropping out.