KCOM outages and service status in Aberystwyth, Wales

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  D🅰️z (@JellyTotPixel) reported 3 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

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  Steve Parker (@steviee_p) reported 4 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

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  mimi ☁️ (@dokjaqz) reported 5 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  John Thomas (@BorisJohnThomas) reported 6 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Michael (@MikeeP1981) reported 7 minutes ago

  Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

• 
  mark dawson (@dogster24) reported 11 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

• 
  Paula Burnby (@BurnbyPaula) reported 13 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 17 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  ItsJustJosh (@Craucoes) reported 21 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• 
  Alan Hemingway (@alanacct) reported 21 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers