KCOM outages and service status in Aberystwyth, Wales

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 3 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Steve Parker (@steviee_p) reported 5 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

• 
  Error404 (@DawsonsLeftPeg) reported 5 minutes ago

  @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 12 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Steve Withill (@SteveWithill) reported 14 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  hc (@indianasc0nes) reported 16 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

• 
  . (@VindaIoo) reported 16 minutes ago

  @JMEden_97 not as bad as kcom

• 
  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 17 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

• 
  KCOM (@KCOMhome) reported 18 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

• 
  Patrice (@Patrice_Supply) reported 18 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.