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KCOM

KCOM Outage Report in Aberystwyth, County of Ceredigion, Wales

Why is my KCOM service not working?

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 58% Internet (58%)
  • 26% Wi-fi (26%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • bipolarminddrop
    Kai Green (@bipolarminddrop) reported

    @KCOMhome currently getting 10mbps download speeds and ping of 40ms+ ping to any server, including the KCOM servers that usually have 1ms ping. Have full upload speed, however. Is there an issue on your end?

  • FabledGold
    J Carney (@FabledGold) reported

    @dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.

  • JBennett360
    James Bennett (@JBennett360) reported

    KCOM fibre has generally been a good product. However, this service you provide now is not the service we once had. Prices have gone up and service quality has gone down.

  • KCOMcare
    KCOM Care (@KCOMcare) reported

    @k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • KaneFulton
    Kane Fulton (@KaneFulton) reported

    @stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.

  • En2erTheMattrix
    Mattbot (@En2erTheMattrix) reported

    Ive found 3 baby spiders in my home because of kcom outage.

  • Laurenc53826262
    Laurence Howe (@Laurenc53826262) reported

    @CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.

  • foxxfir
    FirTreeFox (@foxxfir) reported

    Wtf is wrong with my internet @kcom

  • yadlen_
    elongated muskrat (@yadlen_) reported

    Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.

  • mikebowman999
    Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!