KCOM outages and service status in Aberystwyth, Wales

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Dan (@danjsansam) reported 1 minute ago

  Kcom going down again early???

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  Error404 (@DawsonsLeftPeg) reported 1 minute ago

  @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

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  Paul Reavley (@reavo81) reported 1 minute ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…

• 
  ItsJustJosh (@Craucoes) reported 7 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  Albert  (@albertj485) reported 9 minutes ago

  @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

• 
  Bean. 🍇 (@HLJOHNO) reported 9 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

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  JillHB (@jill_hb) reported 9 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

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  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 15 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  Kris Bean (@kkrrbb76) reported 17 minutes ago

  @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

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  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 25 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄