KCOM outages and service status in Aberystwyth, Wales

Problems in the last 24 hours in Aberystwyth, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberystwyth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported 3 minutes ago

  @KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM

• 
  D🅰️z (@JellyTotPixel) reported 8 minutes ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 8 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported 8 minutes ago

  @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

• 
  Daniel Rose (@ExileAryui) reported 10 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  mimi ☁️ (@dokjaqz) reported 11 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  Neil Peacock (@neilmpeacock) reported 11 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  KCOM (@KCOMhome) reported 12 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  Ben Anderson (@B4nd000) reported 12 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully

• 
  Rach (@dinkyrach) reported 12 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.