KCOM outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JillHB (@jill_hb) reported 6 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

• 
  Becky 🐝 (@Beccaa_Booo) reported 7 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  . (@VindaIoo) reported 10 minutes ago

  @JMEden_97 not as bad as kcom

• 
  Jon Kirby (@JonKirby1974) reported 12 minutes ago

  How much of hull is affected by the kcom being down?

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 13 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  Neil Peacock (@neilmpeacock) reported 14 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Kermit Sama (@RileyAsari) reported 15 minutes ago

  @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

• 
  D🅰️z (@JellyTotPixel) reported 17 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  Chris Shaw (@s14awy) reported 19 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 19 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom