KCOM outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Ben Anderson (@B4nd000) reported 3 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully

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  Nick (@ChelseaNick25) reported 4 minutes ago

  @KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.

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  hc (@indianasc0nes) reported 5 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• 
  JillHB (@jill_hb) reported 6 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

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  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 10 minutes ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

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  Sam Reed (@tehreedy) reported 10 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

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  Alan Hemingway (@alanacct) reported 16 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• 
  KCOM (@KCOMhome) reported 18 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 19 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

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  Andrew Ross (@Andy_Ross1962) reported 19 minutes ago

  @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT