KCOM outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@MyMSPDay) reported 8 minutes ago

  KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

• 
  Anthony Blanchard (@AntBlanchard34) reported 11 minutes ago

  All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

• 
  Steve Parker (@steviee_p) reported 11 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 13 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

• 
  Scott Bradley (@Bradley1Scott) reported 13 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Jordan Tyson (@jordantyson92) reported 14 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  Jez riley french (@jezrileyfrench) reported 16 minutes ago

  @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

• 
  Patrice (@Patrice_Supply) reported 17 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  KCOM (@KCOMhome) reported 19 minutes ago

  @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

• 
  ItsJustJosh (@Craucoes) reported 19 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days