KCOM outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@MyMSPDay) reported 7 minutes ago

  KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

• 
  Michael (@MikeeP1981) reported 8 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  Steve Parker (@steviee_p) reported 8 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Richard (@Droid_1989) reported 10 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  Sam Reed (@tehreedy) reported 12 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  AJ (@alanjury) reported 13 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported 14 minutes ago

  @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

• 
  Albert  (@albertj485) reported 15 minutes ago

  @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

• 
  Kermit Sama (@RileyAsari) reported 16 minutes ago

  Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day

• 
  ItsJustJosh (@Craucoes) reported 16 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/