KCOM outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent KCOM outage reports came from the following cities: London, and Southwark.

City	Problem Type	Report Time
London	Wi-fi	1 month ago
Southwark	Wi-fi	2 months ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Wi-fi	2 months ago
London	Total Blackout	2 months ago

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WanderingSocialist (@RightHater) reported 3 minutes ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

• 
  24 Karat Recordings (@Recordings24) reported 4 minutes ago

  @KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing

• 
  Chris Shaw (@s14awy) reported 4 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  James Lockwood (@EnfieldTiger) reported 5 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

• 
  KCOM (@KCOMhome) reported 6 minutes ago

  @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

• 
  Andy (@andyrobertshull) reported 6 minutes ago from City of Kingston upon Hull, England

  @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 8 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Jon Kirby (@JonKirby1974) reported 8 minutes ago

  How much of hull is affected by the kcom being down?

• 
  KCOM (@KCOMhome) reported 9 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

• 
  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 10 minutes ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom