KCOM outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent KCOM outage reports came from the following cities: London, and Southwark.

City	Problem Type	Report Time
London	Wi-fi	24 days ago
Southwark	Wi-fi	2 months ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Wi-fi	2 months ago
London	Total Blackout	2 months ago

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Shaw (@s14awy) reported 16 seconds ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Paula Burnby (@BurnbyPaula) reported 2 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  Jim Bacon (@Jim_Baconnaise) reported 2 minutes ago

  Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare

• 
  KCOM (@KCOMhome) reported 4 minutes ago

  @Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website

• 
  Gary Yorkshire (@GaryYorkshire) reported 6 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

• 
  Ben Anderson (@B4nd000) reported 9 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully

• 
  Viking Photography York (@vikingphotoyork) reported 12 minutes ago

  @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

• 
  Frank Castle (@FrankCa52742356) reported 13 minutes ago

  @ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.

• 
  hc (@indianasc0nes) reported 16 minutes ago

  @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom

• 
  ItsJustJosh (@Craucoes) reported 18 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you