KCOM outages and service status in Southwark, England

Problems in the last 24 hours in Southwark, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Southwark, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southwark, England

The most recent KCOM outage reports came from the following cities: London, and Southwark.

City	Problem Type	Report Time
London	Wi-fi	27 days ago
Southwark	Wi-fi	2 months ago
London	Internet	2 months ago
London	Internet	2 months ago
London	Wi-fi	2 months ago
London	Total Blackout	2 months ago

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D🅰️z (@JellyTotPixel) reported 3 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  James Lockwood (@EnfieldTiger) reported 3 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

• 
  Chris Dent (@dentchris93) reported 11 minutes ago

  @wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳

• 
  Becky 🐝 (@Beccaa_Booo) reported 11 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  bingbong (@flibberdigibert) reported 12 minutes ago

  @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

• 
  Andrew Ross (@Andy_Ross1962) reported 14 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

• 
  KCOM (@KCOMhome) reported 14 minutes ago

  Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

• 
  Chris Shaw (@s14awy) reported 16 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  WanderingSocialist (@RightHater) reported 17 minutes ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

• 
  Steve Parker (@steviee_p) reported 21 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable