Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cefn Mawr, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cefn Mawr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cefn Mawr, Wales

Latest outage, problems and issue reports in Cefn Mawr and nearby locations:

• 
  Emma (@emma_fierce88) reported 14 minutes ago from Oswestry, England

  @AskNationwide is there an issue with your app making transfer between accounts? Several error messages when trying.

• 
  GPatz (@wrexham1974) reported 38 minutes ago from Cefn Mawr, Wales

  @AskNationwide @HairyMonkeyGor1 Jesus… You’ve gone royally down in my estimation if you work with Stonewall. Take a look around you as to who is leaving them in their droves.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  X_eON (@X_eON) reported 39 seconds ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  ME? I'm not well.... (@itsfar2bright) reported 39 seconds ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Hols 🍒 (@Hmadtmts) reported 3 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  😈 Angry Goblin ن (@angry_goblin) reported 4 minutes ago

  @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 5 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 9 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 13 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 16 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 16 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Jasmin Keppie (@JasminKeppie) reported 17 minutes ago

  Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.