Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cefn Mawr, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cefn Mawr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cefn Mawr, Wales

Latest outage, problems and issue reports in Cefn Mawr and nearby locations:

• 
  Emma (@emma_fierce88) reported 15 minutes ago from Oswestry, England

  @AskNationwide is there an issue with your app making transfer between accounts? Several error messages when trying.

• 
  GPatz (@wrexham1974) reported 21 minutes ago from Cefn Mawr, Wales

  @AskNationwide @HairyMonkeyGor1 Jesus… You’ve gone royally down in my estimation if you work with Stonewall. Take a look around you as to who is leaving them in their droves.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miguela (@blackhairbub) reported 6 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Steve Scrase (@StevenScrase) reported 13 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Sheridan Birtwistle (@twwooer) reported 14 minutes ago

  @AskNationwide very intrusive process logging into my account online just now. Question after question. ¿Who ******** thought this was a good idea? After the interrogation had to login again

• 
  Sophie (@SophieMHorton) reported 16 minutes ago

  @AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?

• 
  wendy darlin (@EsthAji) reported 17 minutes ago

  @AskNationwide Can someone help on Sundays?

• 
  Barry O'Neill (@BCJONeill) reported 18 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Matt G (@Icematt12) reported 18 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  Ryan Dunne (@ryandunne1999) reported 25 minutes ago

  @AskNationwide quick question — transaction push notifications in the app were shown as “coming soon” on your website months ago, but there’s no mention now. Has this been delayed or dropped? Would love an update.

• 
  Ross (@enakssor) reported 26 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?

• 
  Alecs Caerdydd (@Alecs_Caerdydd) reported 26 minutes ago

  PIN reminder on @HalifaxBank app: open app, pin reminder ✅ PIN reminder on @AskNationwide: Open app, help, pin reminder, cannot do this on app - go to internet banking, enter customer number (no idea), back to app, find customer number (copy and paste not available), (1 of 2)