Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cefn Mawr, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cefn Mawr, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cefn Mawr, Wales

Latest outage, problems and issue reports in Cefn Mawr and nearby locations:

• 
  GPatz (@wrexham1974) reported 11 minutes ago from Cefn Mawr, Wales

  @AskNationwide @HairyMonkeyGor1 Jesus… You’ve gone royally down in my estimation if you work with Stonewall. Take a look around you as to who is leaving them in their droves.

• 
  Emma (@emma_fierce88) reported 22 minutes ago from Oswestry, England

  @AskNationwide is there an issue with your app making transfer between accounts? Several error messages when trying.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJ © 📷 (@photo_cj) reported 6 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Barbara Rogers (@Barbarasreps) reported 6 minutes ago

  @AskNationwide Did you have a problem on Friday making payments or posting payments to accounts?

• 
  Ric M. (@revoraman) reported 8 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  Bobby Zelmut (@cockwomblefree) reported 8 minutes ago

  @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.

• 
  Z 💬 (@ZC1337) reported 12 minutes ago

  @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

• 
  bells (@AnnaMercer17901) reported 14 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 19 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Chris (@ryansmi89) reported 21 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Jordan (@JordanPostingX) reported 25 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Sallie-Jane Edwards (@salliejane9) reported 25 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?