Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cherry Willingham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cherry Willingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cherry Willingham, England

Latest outage, problems and issue reports in Cherry Willingham and nearby locations:

• 
  Daniel height (@dheight1990) reported 59 minutes ago from Cherry Willingham, England

  @AskNationwide paid cash in at 10 when u opened,told systems down but would be done asap,stil not in my bank.Cant even ring the branch.Rang main office said cant do anything if not in by tomoz ive got to go back in to branch? Why should i have to go out my way when its your fault

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  johnny (@johnny_0789) reported 4 minutes ago

  @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 7 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  JTB (@fimbisj) reported 9 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  the pompey pope (@thePompeyPope) reported 10 minutes ago

  @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

• 
  Steve Hammal (@hammal6474) reported 11 minutes ago

  @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

• 
  Tom Morgan (@twmorgan11) reported 12 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  kathleen reid (@independencekat) reported 14 minutes ago

  @AskNationwide as much as I love daily puzzles, not so much with my banking app. App said I had to re install which I have done twice and again not able to move money or access chat or other services.

• 
  Carl Lamb 🐑 (@carllamby2010) reported 15 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Ryan Gerrard (@RyanLGerrard) reported 16 minutes ago

  @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

• 
  Duncan Gillespie (@DuncsGillespie) reported 25 minutes ago

  A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻