Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cherry Willingham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cherry Willingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cherry Willingham, England

Latest outage, problems and issue reports in Cherry Willingham and nearby locations:

• 
  Daniel height (@dheight1990) reported 14 minutes ago from Cherry Willingham, England

  @AskNationwide paid cash in at 10 when u opened,told systems down but would be done asap,stil not in my bank.Cant even ring the branch.Rang main office said cant do anything if not in by tomoz ive got to go back in to branch? Why should i have to go out my way when its your fault

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark (@MorganMF9867) reported 3 minutes ago

  @AskNationwide 5 attempts to log in. 5 messages saying you're experiencing technical problems

• 
  🦋 (@_xnxnxs_) reported 7 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 7 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  Mark Sowton (@SowtonMark) reported 10 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  Dollydimple (@Dollydi26969910) reported 11 minutes ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  steve WBA (@WbaSteve) reported 11 minutes ago

  @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

• 
  Tom Morgan (@twmorgan11) reported 13 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Claire McClean (@Claire__McClean) reported 14 minutes ago

  @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

• 
  Jonathan Leigh (@LeighJonathan) reported 15 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 16 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?