Nationwide status: access issues and outage reports

Problems in the last 24 hours in Cherry Willingham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cherry Willingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Cherry Willingham, England

Latest outage, problems and issue reports in Cherry Willingham and nearby locations:

• 
  Daniel height (@dheight1990) reported 36 minutes ago from Cherry Willingham, England

  @AskNationwide paid cash in at 10 when u opened,told systems down but would be done asap,stil not in my bank.Cant even ring the branch.Rang main office said cant do anything if not in by tomoz ive got to go back in to branch? Why should i have to go out my way when its your fault

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bec (@becclar15) reported 2 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Mark Sowton (@SowtonMark) reported 2 minutes ago

  @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

• 
  Miguela (@blackhairbub) reported 3 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Sheridan Birtwistle (@twwooer) reported 4 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Julie (@JulieMelvinator) reported 4 minutes ago

  @AskNationwide And now for the record DIXITA has said there’s no problem with the payment to HMRC. I still want to know WHY my payment card was blocked. I’ve had to get on to HMRC and stupidly the ARTI (?) chat!!

• 
  James Mesney (@j_mesney) reported 5 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Brian P Willmot (@BrianWillmot) reported 7 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  Diana Kimpton (@dianakimpton) reported 10 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Ric M. (@revoraman) reported 11 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  . (@RMcG1991) reported 12 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start