Nationwide status: access issues and outage reports

Problems in the last 24 hours in Yeovil, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Yeovil, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Yeovil, England

Latest outage, problems and issue reports in Yeovil and nearby locations:

• 
  Samantha Key (@BertieTheBear1) reported 42 minutes ago from Hambridge and Westport, England

  @AskNationwide where is my money? I've transferred a large amount from another isa provider and haven't seen it for a month! Terrible customer service 😡

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamara G (@wacgirl) reported 7 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  . (@RMcG1991) reported 9 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  SECURE UK (mark coyle) (@SECUREUK2025) reported 13 minutes ago

  @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

• 
  Chris (@ryansmi89) reported 14 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  daisy macvicar (@daisy_macvicar) reported 15 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app

• 
  sam (@hunting_sam) reported 16 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.

• 
  Political Jack (@PoliticalJ4ck) reported 18 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  JTB (@fimbisj) reported 21 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  OL (@LerryOwen) reported 21 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Rhys Foran (@rhysforan) reported 22 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help