Nationwide status: access issues and outage reports

Problems in the last 24 hours in Wymondham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wymondham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Wymondham, England

Latest outage, problems and issue reports in Wymondham and nearby locations:

• 
  Jan Cockburn (@JanDuchess) reported 21 minutes ago from Attleborough, England

  @AskNationwide any problems with services this morning? Trying to make a transfer and says unable to, try later....

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Carr (@mrscarrj) reported 3 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Agent_M (@TheColonel_83) reported 4 minutes ago

  @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

• 
  Irma Grace (@IrmaGrace26) reported 7 minutes ago

  @AskNationwide I am abroad and have no way of calling you and I need help!!!

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 7 minutes ago

  @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues

• 
  Matt Leslie (@mattleslie74) reported 7 minutes ago

  @AskNationwide Your app is not working. Internet banking is not letting me in without said app. And I tried that number earlier only to be given the runaround by your automated service who wanted to ask the same set of questions for eight minutes

• 
  Helen (@hjs2309) reported 12 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  Stu (@StuMcalister) reported 13 minutes ago

  @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

• 
  smiggs741 (@smiggyfox) reported 13 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Carole Railton FRSA (@carolerailton) reported 16 minutes ago

  @Mattcarpfisher @AskNationwide Always had amazing service in branch. I have been trying all afternoon to get through to Aviva contact to give the details of my medical conditions. I have tried on line, on the phone, waiting on both occasions over 20 mins without further contact. What is happening. And when i have gone to one line it just gave me the website, which already i am holding onto but have had not response. And for your info. I went through the app to the chat box and they said they would get me a human but nothing happened and later i pressed 1 for a call back. Nothing. ****** the time i have spent without solving the problem is 3 hours. This is nuts i have a job and trying to do this is ridiculous. Such a shame it cant be done in the branch.

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 18 minutes ago

  @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍