Nationwide status: access issues and outage reports

Problems in the last 24 hours in Woodhall Spa, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woodhall Spa, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Woodhall Spa, England

Latest outage, problems and issue reports in Woodhall Spa and nearby locations:

• 
  Daniel height (@dheight1990) reported 10 minutes ago from Cherry Willingham, England

  @AskNationwide paid cash in at 10 when u opened,told systems down but would be done asap,stil not in my bank.Cant even ring the branch.Rang main office said cant do anything if not in by tomoz ive got to go back in to branch? Why should i have to go out my way when its your fault

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 5 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  George Brown (@gb62028) reported 9 minutes ago

  @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

• 
  Christopher Freeman (@cmdfreeman) reported 10 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 12 minutes ago

  @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues

• 
  gary hart (@gshart79) reported 13 minutes ago

  @AskNationwide is the app down

• 
  Nick Clitheroe (@NickClitheroe) reported 13 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 14 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Helen (@hjs2309) reported 15 minutes ago

  @AskNationwide I've spoken to customer service via the chat on the banking app too and they are just as little help! Who can I talk to that can actually help me get my money back please after your ATM failed and took my deposit with no proof?

• 
  Chelle (@ChelleChipato) reported 16 minutes ago

  @AskNationwide also wanted an official letter from the university to confirm his acceptance because the UCAS codes he has received were insufficient (I kid you not). Also note that none of this is on their own website, this woman was just gate keeping and making stuff up 3/5

• 
  Matty M (@wanna_be_dj) reported 17 minutes ago

  @AskNationwide just received a letter from you stating you’re removing my overdraft and you’re giving me 30 days to pay it off??? Shocking service from the ‘peoples’ bank. Never been over my over draft. Don’t live in my overdraft have 3k a month go in and you’re doing this. How can you even be allowed to do it. Time to move banks.