Nationwide status: access issues and outage reports

Problems in the last 24 hours in Woodhall Spa, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Woodhall Spa, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Woodhall Spa, England

Latest outage, problems and issue reports in Woodhall Spa and nearby locations:

• 
  Daniel height (@dheight1990) reported 21 minutes ago from Cherry Willingham, England

  @AskNationwide paid cash in at 10 when u opened,told systems down but would be done asap,stil not in my bank.Cant even ring the branch.Rang main office said cant do anything if not in by tomoz ive got to go back in to branch? Why should i have to go out my way when its your fault

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bec (@becclar15) reported 4 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Karl Dyer (@KarlDyer15) reported 7 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  William Cardale (@WCardale6746) reported 8 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  Sheridan Birtwistle (@twwooer) reported 11 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Tamara G (@wacgirl) reported 14 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  Kieran Byng (@ISaveDolphins) reported 15 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  Jonathan Leigh (@LeighJonathan) reported 17 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Brian P Willmot (@BrianWillmot) reported 18 minutes ago

  @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

• 
  karen mckenzie (@kazbabs75) reported 23 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Julie (@JulieMelvinator) reported 25 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!