Nationwide

Is Nationwide down in Weston-super-Mare, North Somerset, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Weston-super-Mare, North Somerset, England 01/16/2026 08:10

January 16: Problems at Nationwide

Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lisacam381 Lisa Campbell (@lisacam381) reported

    @Paul96626327 @AskNationwide @Paul96626327 I noticed that the service status Note saying there is currently a delay affecting some payments being made into your accounts. Everything else is working normally message didn't appear until way after 2.30am. Which was way after i called up was told to wait til 6

  • TristanMorris7 Epoch Sparrow (@TristanMorris7) reported

    @AskNationwide @BBCBreaking nationwide withholding customers money due to an unknown issue. We are being fobbed off with a carbon copy response. People are unable to do anything, go shopping, buy food etc... Money was due in at midnight but we are still waiting on @AskNationwide

  • loorenislame lauren (@loorenislame) reported

    @AskNationwide begging you have some sort of timeline to when this issue will be sorted

  • Erika41150848 Erika Lienerth (@Erika41150848) reported

    @AskNationwide @S_miffy How long will my payment take to process, Nationwide always has problems. I should have been paid today..

  • HillingKarlyn _Karlyn (@HillingKarlyn) reported

    @AskNationwide @illtakeital “You don’t need to do anything” my New Year’s Day food shopping has been cancelled! I’m working the full day today hence the reason I ordered the shopping online and the shops will be shut when I finish!!!!! Ridiculous service!!

  • justgoldsworthy JustGold (@justgoldsworthy) reported

    @sh4rpy1 @AskNationwide I wouldn't have minded a £100 good will gesture,I didn't get ****,So any chance when you get to giving me my money you can add the goodwill gesture the same time thank you 🙏

  • Kayleig12748772 Kayleigh (@Kayleig12748772) reported

    @AskNationwide @Paul96626327 When though you keep saying this you have lied by saying there wasn't a problem but have just admitted it so now your actually breaching our contract

  • SaraColclough Sara Colclough (@SaraColclough) reported

    @AskNationwide any need as to when the payment issues are rectified? It’s my salary I’m waiting for so I assume you won’t go taking mortgage and other monthly direct debits whilst you deal with the delay?

  • LucyLouJane Lucy🌼 (@LucyLouJane) reported

    So Nationwide is down again and I’m yet again waiting for my wages to go in. I have bills to pay this is unacceptable. When will this be fixed? @AskNationwide

  • Vicks456 Vick20 (@Vicks456) reported

    @AskNationwide Hiya, when will the app be working right. My payment hasn't gone in and it's urgent it does