Is Nationwide down in Weston-super-Mare, North Somerset, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Nationwide
Nationwide is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (23%)
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Login (20%)
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Transactions (16%)
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Withdrawals (5%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Duddington 7⃣8⃣
(@dudders78) reported
@AskNationwide That’s the thing. My switch was delayed due to errors on both sides
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Z.K
(@Zoe1303) reported
@HSBC_UK Nope, we cancelled the transaction. Have now managed to withdraw the funds from the account & will spend time this weekend switching back to @AskNationwide who have Uk based support teams.
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HananananananaBATMAN
(@HannahWins) reported
@AskNationwide Hi Roxy, yes I've been applying from my internet banking account. I've tried on 2 browsers on PC, 2 browsers on iOS and from the redirect from the mobile app with no luck. The error comes after I enter my personal/address details
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Clem Cowton
(@ClemCowton) reported
@AskNationwide why does my online bank now only remember 5 payees? I now regularly have to re-enter account details you’ve ‘forgotten’. The only things I ask from you is to keep my money safe and let me access it easily, so this terrible UX is more than enough to make me switch.
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Neil Hird
(@NeilHird) reported
@AskNationwide hello, can you please explain why the card reader authentication is not working?
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HananananananaBATMAN
(@HannahWins) reported
@AskNationwide Hi, is there a problem with opening current accounts for existing customers at the mo? I've tried a few times yday+today to open a current account and keep getting so far and getting a 'there's a technical error, please try again' message. Already have a joint acct
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Said Inal
(@SaidInal) reported
@AskNationwide So I was given the wrong number. Waisted 45 minutes in branch to tell me that I have to do it myself online and the number ( wrong one) is their for support on how to do it. Do you think that is right ?
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sammy
(@sammy56373846) reported
@AskNationwide I have recently upgraded to Nationwide Flex Plus. I have just received my new card however I still haven't received my policy documents outlining everything..am I supposed to receive this through the post or do I have to download them myself through the website?
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loadsa
(@gandybjs) reported
@AskNationwide No you aren't only white women who write stories for the metro get help
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Tom Perry
(@Tomp29193) reported
Very dissapointed with the experience I'm having with @AskNationwide, usually fantastic customer service however this advisor I've been on the phone too for the last half an hour is dreadful. Has absolutely no clue of what he is doing and has made a simple transaction v. painful