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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map
  • Nationwide generated 0 outage signals in the last 24 hours around Weston-super-Mare, including 0 direct reports.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Nationwide Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • banners63
    LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens
    paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio
    Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole
    Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

  • uncle_carl1
    Carl (@uncle_carl1) reported

    @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

  • PopeJohno1
    John Williams (@PopeJohno1) reported

    @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

  • dianakimpton
    Diana Kimpton (@dianakimpton) reported

    @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

  • ivor_park_fin
    Ivor Harper (@ivor_park_fin) reported

    @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:

  • 2024Wayne
    Wayne Robertson (@2024Wayne) reported

    @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

  • Plsdoright
    JCB (@Plsdoright) reported

    @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

  • Dmw84
    Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported

    @AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.