Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/17/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesSn36771342 James Snow (@JamesSn36771342) reported

    @AskNationwide why does your personal loan page not work on Apple Mac or IPhone? My fiancé had the same problem two years ago and had to call the bank instead - just fix it.

  • KanyaPS2 [DA] Kanya (@KanyaPS2) reported

    @AskNationwide Shows my savings account as "Instant Savings Book" and "unavailable". Also error showing above saying "sorry unable to show all your accounts right now, working to get things back to normal"

  • uncleplug JT (@uncleplug) reported

    @AskNationwide You already have our details on file with an open complaint. My wife is in tears because of the anxiety and distress you’ve caused us. You’ve had every opportunity to sort our issues before now but you decided to hide behind process in the hope it would cover your incompetence.

  • hollybfilm Holly B - Film Producer (@hollybfilm) reported

    @AskNationwide @JVNCHY_ Problems on both app and website

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide Hi Bobby. Thanks for replying. When I open the app the screen freezes. It never even gets me to the log in. I try different internet connections but nothing seems to work. This can go on for a few days until I give up and take down and reinstall the app.

  • JVNCHY_ JayOnline™ (@JVNCHY_) reported

    @AskNationwide in trying to access my online savings account and can’t because says you guys are doing updates like why does this always effect us

  • ryankemp1978 Ryan kemp (@ryankemp1978) reported

    @AskNationwide Some sort of Joke? Help involves helping people not causing a mental breakdown dealing with your new business team! Needs shaking up as clearly your business processes are screwed up! incompetence and lies at a major scale!

  • MclemanJustine Justine ( J) McLeman (@MclemanJustine) reported

    @AskNationwide Hi is the app down I'm struggling to transfer money

  • ClaireC11152715 cni (@ClaireC11152715) reported

    @AskNationwide is the app down.. Says it cant show all my accounts at the moment??

  • vickyy_williams Vicky 🦋🥀 (@vickyy_williams) reported

    @AskNationwide Hello, oh right, thank you! Yes I do have access the online banking, do I not have to sign anything then?