Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lenka Majdakova
(@LenkaMajdakova) reported
@AskNationwide Getting through your mortgage teams is impossible. Why did you increase your rates from Aug without BOE changing their rates in Jul?
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Iain McDonald
(@McDona1d) reported
@AskNationwide ...this is like Groundhog Day to be honest! Bearing in mind it was apparently already escalated there seems to be a real breakdown in @AskNationwide communications, and really poor customer service, why have I to chase an 0800 number when you guys have not carried through?
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T Davies-Barnard
(@TDaviesBarnard) reported
@AskNationwide "just need to click on... " Thank you Nationwide for creating MORE WORK for me to do on a Thursday morning. *I set up* text alerts. Myself. Me. Because I wanted them. Now I have to contact customer services to fix something that should be working.
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Matty Robson
(@MattyRobsonTV) reported
@AskNationwide I have all of the requirements but it's saying technical issues after I enter the code I have received from my card reader and pressed enter.
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Baby Gromit ❤️
(@littlesmoochy) reported
@AskNationwide do i have to pay in to my help to buy every month
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T Davies-Barnard
(@TDaviesBarnard) reported
@AskNationwide Now the "contact us" chat is asking me if I want to set up text alerts through the app that isn't working for setting up text alerts. Perfect. "Just" perfect.
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Lenka Majdakova
(@LenkaMajdakova) reported
@AskNationwide Clearly not here to help! 20 minutes on the phone yet no one bothers to answer!!! Time to change the Bank! 😡
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BigMugsChannel
(@BigMugsChannel) reported
@AskNationwide as as existing FlexDirect account holder you offer me 2% fixed on £1,500 for one year. But you now offer 5% to newbies. That doesn’t seem fair, I think you should at least increase all customer rates to 5% until the one year term has ended
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tom woodley
(@tw7857) reported
@AskNationwide I am still unable to access my mortgage manager on your website. I spoke to an adviser from who was unable to help me. This is a joint mortgage, please dm a number to rectify this crucial problem. Thanks.
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Jack
(@Jack_Fe11) reported
@AskNationwide The internet bank is not working (tech diffs) probs everyone logging in to try to re-enable texts. I was able to use the app to re-enable mini statements, high balance alerts and even more annoyingly - low balance alerts! You even didn't tell me it was disabled??