Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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GroundhoppingGirl
(@GrndhoppingGrl) reported
@Dante_Banks That is awful. I will never forget the three or four days I spent sorting out my dad's affairs after he died. Breaking the news of his death to strangers on the phone a dozen times nearly broke me. Big, big up to @AskNationwide bereavement team who were wonderful.
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F’real
(@itstrisha_innit) reported
@AskNationwide I was told by a cashier this week that my FlexDirect account is a “self service account” which means I cannot go to the cashier, & that the terms of my 2 year old account clearly states this. Is this true, or did I just come across the world’s laziest cashier?
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Karen 💙
(@KzpKaren) reported
@AskNationwide I've contacted you MULTIPLE times but your company cannot manage to address the issue. It's a simple situation that your company has made incredibly stressful and worrisome.
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Gary Hailes
(@GaryHailes) reported
@AskNationwide why have you made it impossible for me to deposit cheques? You have closed my local branches and now this is the third time the Enfield branch has no envelopes. Customer for about 50 years, looks like time to change
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Kayleigh Joyce
(@KayleighGJoyce) reported
@AskNationwide Hi is their a payment issue fault? Because we tried both Nationwide cards and it was declined when putting in a @AsdaServiceTeam and then we tried my @RBS_Help and it worked their is something gone wrong with payments
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Maria
(@Kristia05924048) reported
@AskNationwide can you please fix this quicker because I’m really stuck and upset that I can’t use my money and go home.
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Shelley Jackson
(@ShellRetallick) reported
Last night @eGoGames_ took 999 Euros from my account when I gave them my PayPal details for ‘payouts’. PayPal were zero help but the wonderful @AskNationwide got me my money back. I was beside myself worrying about how we were going to survive. I can’t thank them enough.
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rsidney
(@rdotsidney) reported
@AskNationwide i just cannot get along with your website virtual assistant stock questions so have left a new message in the text box. will i get a response from the team that way?
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Robert Martin
(@RobertHM75) reported
hey @XboxSupport @XboxGamePass I've complained to @AskNationwide re Continuous Payments taken from my account after signed up to a discount period...I lost control of my finances & ended up paying out over £80 in unused #GamePass subs! I've tried using your website call back
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Kirstie Edwards
(@kirst_j_edwards) reported
@AskNationwide @Debbiecrosbie1 We are still waiting for help and a response. At 8am tomorrow this family will be stranded in France. Two young children. No transport or accommodation. We have a policy with you that promises to recover us to our home.