Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/23/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TheKatieMonster K 💜🖤 (@TheKatieMonster) reported

    @AskNationwide @Lisaverena You app is not working. It crashes immediately upon trying to open since last update.

  • BadlanGeoffrey Geoffrey Badlan (@BadlanGeoffrey) reported

    @AskNationwide Terrible service avoid at all costs

  • galatis_sharon SharonLeigh (@galatis_sharon) reported

    @YSelsavonha @AskNationwide And yet NATWIONWIDE….. I’m still waiting for a response to my actual complaint!!!! Get the staff - doing more with less isn’t working - stop being greedy and spend some money on recruitment! #banking #Mortgages #nationwide

  • LynnPoole84 Lynn (@LynnPoole84) reported

    @AskNationwide is there any issues with the app?My current account and savings accounts have disappeared and have no access to them!Thanks

  • SimonZook McP (@SimonZook) reported

    @AskNationwide Problem with declining my card (prob want me to call and verify, again) but when I call I can only reach a message saying "Call back during normal opening hours". If y'all are going to freeze my card shouldn't somebody @AskNationwide be available to take care of it?

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Patchway, England

    @AskNationwide hi team, the app won’t let me amend a direct debit and comes up with an error message. Are there any known issues? #nationwide

  • Mattpsychol Matt Brown 💙 🇺🇦 (@Mattpsychol) reported

    @AskNationwide The error message in the pic in my tweet appears saying there’s a technical issue

  • NikkiPilkington Nikki Pilkington (@NikkiPilkington) reported

    Hey @AskNationwide your online banking system says I have to have a card reader to set up a new payment. Delivery says 3-5 working days. Today is 5, no sign of it. What do I do now?

  • bobbymiller129 C (@bobbymiller129) reported

    @AskNationwide fixed mortgage deal ends March, have put a new deal in place via mortgage broker. Is there anyway of seeing if I could swap to a cheaper alternative between now and then? Just incase rates go down etc

  • choccypops Lauren Jones (@choccypops) reported

    @AskNationwide my authorised overdraft doesn’t seem to be working . Please advise, thanks