Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/27/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyblinkster Matty B (@mattyblinkster) reported

    Never use @AskNationwide ridiculous customer services and never call you back! Just spoke to 4 people and one sounded asleep 😡 will be cancelling my account once this is sorted! #badcistomerservice #nationwide #bank

  • janetstollery Janet Stollery (@janetstollery) reported

    @AskNationwide We have a Triple Access Savings account. How often is interest paid?

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide I want to transfer up to the max of 20 thou , i only transferred 1 thou because i had an email on my first application telling there was an error dont worry just start a new app

  • TechSimulater TechSimulater (@TechSimulater) reported

    @AskNationwide Hi There Craig, I would be happy to do so. However, I need a resolution. Because this is shameful behaviour by Nationwide to turn a customer cold.

  • K1ng_Hardy M@ (@K1ng_Hardy) reported

    @AskNationwide I’ve logged into my app to check credit card statement. And it told me i need to log into the website to view this? Is this a new feature or a one off?

  • alimeeru Ali B (@alimeeru) reported

    @AskNationwide I can get into my banking app and see all my accounts listed, but when I click on them it’s blank and I get a Service Availability message. It links me the Service Availability screen, where that says that everything is running! Please help! Why can’t I see stuff?

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide hello i have just opened a 4% isa with one thou , i cannot transfer any more on line from my flex acc , why is this . Is this a system issue issue

  • Kez_m_ Kerrie (@Kez_m_) reported

    @AskNationwide is there an error with debit cards at the moment? Both mine and my sons are not working when trying to use online. Thanks

  • KaKoorganic KaKoorganic (@KaKoorganic) reported

    @AskNationwide One of your staff spell the address incorrectly, as a result I have not received my card. I have very disappointed at the service given by nationwide. At this point I have lost all confidence in nationwide bank after being a member for over 11years.

  • martnodegaard amber (@martnodegaard) reported

    @AskNationwide I’m trying to log in on an iPhone 14 Pro