Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/05/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide People do not have time to do this every day. Half an hour on hold yesterday. Don’t have that time today. Clearly a problem with using it on apps. Trainline yesterday. Shell today. Embarrassing and inconvenient.

  • Colehole0 JJ (@Colehole0) reported

    @AskNationwide Orpington, they told me yesterday it was a countrywide problem

  • dralisonmbeaney dralisonmbeaney (@dralisonmbeaney) reported

    @PharmaAdam @AskNationwide What an awful shame. I hope your Dad has recovered from that ordeal.

  • spencerdenham Spencer Denham (@spencerdenham) reported

    @AskNationwide morning, I hope you can help me. Is it possible to go into a local branch in order to get copies of my bank statements? I don’t have access to a printer. Thank you

  • MargaretMaestro Margaret Law (@MargaretMaestro) reported

    @AskNationwide is there an issue with your android app? When I log in it says there's a technical problem and signposts the service availability page which doesn't even load. Have tried restarted my phone. Just wondered if it's only me experiencing issues?

  • RichardPLingard Richard Lingard (@RichardPLingard) reported from City of London, England

    @MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.

  • DrKateth Kate (@DrKateth) reported

    @AskNationwide I’m just going to feed back that that is terrible accessibility. Loads of people can’t use phones or are put at a disadvantage by being forced to use them.

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide I opened an account recently. I spent half an hour on hold yesterday as you blocked card when I tried to buy train ticket. You said block lifted. Today I am refused petrol payment. I cannot work like this. I have £80,000 in your BS. Today I am coming to close acc

  • Tablespider Liam O'Leary (@Tablespider) reported from Bolton-le-Sands, England

    @AskNationwide - hi. I can access my accounts etc, using my Face ID but my wife can’t get in using hers, the screen shows “We (you…) are having technical issues…”. Her Face ID works well with all her other apps so what could be wrong?

  • ArthurBoulding Arthur Boulding (@ArthurBoulding) reported

    @AskNationwide I have ever rly signed up to a triple access saver account and have been told I need to pay a minimum balance into this account, but I can’t see what the minimum balance is anywhere! Please help?