Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/05/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @AskNationwide This bank are the biggest liers I’ve ever come across they think they can trick you and lie and won’t help you give you wrong dates wrong timescales unbelievable absolute horrible service time to give you one of the worse reviews on @Trustpilot and I have evidence

  • OMGitsiiiRonikz Ricky (@OMGitsiiiRonikz) reported

    @AskNationwide ‘Sorry’ gonna resolve ****?!… … honestly… 12 years and always ‘fixing’ lost a loyal customer…

  • dannyzappdunn Danny Zapp Dunn (@dannyzappdunn) reported

    @AskNationwide I'm completing on my house 6th June. Solicitors advise the money arrive 1 working day before (1st June with the Jubilee), but I will be charged interest from that date. They could accept funds on the day, but no guarantee of when the funds will arrive. Any advice?

  • ToM_BaL Tom Balson (@ToM_BaL) reported

    @AskNationwide Hi there, is there a problem with the app, it's not working for me today.

  • dobbo666 Michael Dobbins (@dobbo666) reported from Kidderminster, England

    @AskNationwide I need to speak to a human being as your chat service is poor

  • Amanda43737169 bopeep. 113. (@Amanda43737169) reported

    @AskNationwide I have phoned customer service today . I am still not satisfied . There is money missing from my account ...a cancelled transaction from the 5th of May. The money has never been credited back k to my account .

  • saintcrooks shadow (@saintcrooks) reported

    @AskNationwide nasty customer service. No help when you need it. This bank is here to serve retailer not customers. Nasty experience I am having.

  • sophduncshep Soph (@sophduncshep) reported

    @AskNationwide hi, is there any way to get a pdf of my credit card statement? Banking app doesn’t show the details I need and I can’t log in to internet bank with credit card. Thx

  • Brittan35738226 Brittany (@Brittan35738226) reported

    @AskNationwide Oh we have. Many times. Online support chat says he needs to call. We’ve called and the bank 3 weeks ago have said they have done so but it will take 20+ business days. Rent is now on me to pay until thay 600£ is found. Shouldn’t take a month to find out about this.

  • rhtkhsl Rohit Khosla (@rhtkhsl) reported

    @AskNationwide But then I have to make an initial deposit which I don't want to do. Or can the initial deposit for the new ISA be solely from my existing triple access ISA?