Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/01/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • itsfar2bright ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide Why have you still not publicly addressed or acknowledged you have a systems issue? You could at least post an update as to when you’re going to fix it?

  • itsfar2bright ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide I have started a chat - no response. I have called but the 20 min wait and the CS will have gone home. YOU as CS should raise this issue: YOU have implemented an update in the app which is wrong! It needs fixing ASAP !

  • JackieLong20585 Jackie Longley (@JackieLong20585) reported

    @JohnHann0404 @AskNationwide Good there are some decent companies about who do care about customers old and new.Hope nationwide get loads of business by swimming against the tide and not caving in to pressure.For older generation not savvy enough to do online it’s a big help and they also have the social bit

  • 8881CFcitleC 🍀 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 Celtico FC Sostenitore🍀 (@8881CFcitleC) reported

    @DC_1873 @AskNationwide They said it was a fault in support and trying to fix it which differs to what this support page is saying. Told me to wait in the rain rather than walk home. Full complaint will be sent and then closure of account

  • cheznat Chez (@cheznat) reported

    @AskNationwide is your app down? Just not loading for me at all?

  • itsfar2bright ME? I'm not well.... (@itsfar2bright) reported

    @ruthm4x @AskNationwide Ruth, I have the same problem. I haven’t received any notification of this change? Have you?

  • itsfar2bright ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide And that’s it. No access to money for over 18hrs. No public acknowledgment your systems had major issue . Yes time to ditch you,

  • ruthm4x 🏁Ruth Maxwell-Hudson🏁 (@ruthm4x) reported

    @ahmedz_khan @AskNationwide It does, but they can't help with anything so don't bother

  • Nigelh7n Nigel Hurneyman (@Nigelh7n) reported

    @AskNationwide I'm a customer of Nationwide Home Insurance. I understand Aviva has replaced RSA as your policy provider. Will I continue to get my renewal documents by post?

  • scottyt5089 Scott (@scottyt5089) reported

    @AskNationwide scum excuse of a bank ceo should be sacked along with all customers service staff