Is Nationwide down in Cardiff, Wales?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Nationwide
Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Campbell
(@lisacam381) reported
@Paul96626327 @AskNationwide @Paul96626327 I noticed that the service status Note saying there is currently a delay affecting some payments being made into your accounts. Everything else is working normally message didn't appear until way after 2.30am. Which was way after i called up was told to wait til 6
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Epoch Sparrow
(@TristanMorris7) reported
@AskNationwide @BBCBreaking nationwide withholding customers money due to an unknown issue. We are being fobbed off with a carbon copy response. People are unable to do anything, go shopping, buy food etc... Money was due in at midnight but we are still waiting on @AskNationwide
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lauren
(@loorenislame) reported
@AskNationwide begging you have some sort of timeline to when this issue will be sorted
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Erika Lienerth
(@Erika41150848) reported
@AskNationwide @S_miffy How long will my payment take to process, Nationwide always has problems. I should have been paid today..
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_Karlyn
(@HillingKarlyn) reported
@AskNationwide @illtakeital “You don’t need to do anything” my New Year’s Day food shopping has been cancelled! I’m working the full day today hence the reason I ordered the shopping online and the shops will be shut when I finish!!!!! Ridiculous service!!
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JustGold
(@justgoldsworthy) reported
@sh4rpy1 @AskNationwide I wouldn't have minded a £100 good will gesture,I didn't get ****,So any chance when you get to giving me my money you can add the goodwill gesture the same time thank you 🙏
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Kayleigh
(@Kayleig12748772) reported
@AskNationwide @Paul96626327 When though you keep saying this you have lied by saying there wasn't a problem but have just admitted it so now your actually breaching our contract
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Sara Colclough
(@SaraColclough) reported
@AskNationwide any need as to when the payment issues are rectified? It’s my salary I’m waiting for so I assume you won’t go taking mortgage and other monthly direct debits whilst you deal with the delay?
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Lucy🌼
(@LucyLouJane) reported
So Nationwide is down again and I’m yet again waiting for my wages to go in. I have bills to pay this is unacceptable. When will this be fixed? @AskNationwide
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Vick20
(@Vicks456) reported
@AskNationwide Hiya, when will the app be working right. My payment hasn't gone in and it's urgent it does