Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • barryjbutler Barry Butler (@barryjbutler) reported

    @AskNationwide Hi. I’m a Nationwide member. Bearing in mind the plans very recently unveiled by Boris Johnson to facilitate house purchase by Housing Assn tenants, what would be the likely stance of the Society to granting a mortgage to a potential customer with solely benefits as income?

  • TrudiTrudis Trudi Scantlebury (@TrudiTrudis) reported

    @AskNationwide 5 working days do me a favour…try looking up the meaning of Customer Service & I hope none of yr elderly relations suffer the appalling behaviour my mother has from you!

  • millionsoftoys Millions of Toys (@millionsoftoys) reported

    @AskNationwide New bank card arrived however online banking will not accept last 4 digits of this card to log in, will still log in using old card - does the new card take over when the old one expires for logging in purposes? Tried to look on help pages but could not find

  • TrudiTrudis Trudi Scantlebury (@TrudiTrudis) reported

    @AskNationwide She was put through to HO by her local branch but she doesn’t know HO number. Now local branch not answering at all. I can’t do anything obvs as not my account. Why can’t someone contact her when it’s all your errors from outset!

  • stopcoffeeshop stop. cafe bar (@stopcoffeeshop) reported

    @AskNationwide Shameful. You are part of the problem not the solution.

  • Michael57055027 Michael (@Michael57055027) reported

    @AskNationwide @TerryStock8 Everyone was perfectly fine until a tiny 1% of the population started to get a chip on their shoulders. As to answer you point, you’re just aggravating the situation by getting involved in personal issues that got nothing to do with banking thus 100% dividing your customers.🙄

  • rwnash Roger Nash (@rwnash) reported

    @AskNationwide Any problems with Internet Payments at the moment please? Usually go through in a minute. Currently been half an hour. Thanks.

  • Jenna04270508 Jenna (@Jenna04270508) reported

    @AskNationwide Apple and now the account has deleted all my info and I can’t use it as don’t have my customer number

  • Chrisupton9595 xXmegga stream Xx (@Chrisupton9595) reported

    @ashlilou88 @AskNationwide Definitely , seen your response to them that your partner needs get home but can't due to nationwides issue , it's not good at all and nationwide should get the system checked for faults or technical issues and inform it's customers .they don't understand the impact can have.

  • Chrisupton9595 xXmegga stream Xx (@Chrisupton9595) reported

    @ashlilou88 @AskNationwide Bank transfers are working perfectly fine , it's Bacs and other payments that ain't getting processed it seems