Nationwide

Is Nationwide down in Cardiff, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/27/2025 22:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (24%)

    Website (24%)

  3. Login (12%)

    Login (12%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyasmith67 Tanya Smith (@tanyasmith67) reported

    @AskNationwide Internet bank not allowing log in. “Loading”

  • JamesLaneMe James Lane (@JamesLaneMe) reported

    @AskNationwide I have two accounts with you. I would like to move all my Direct Debits from one of my Nationwide accounts to another Nationwide account - is this something you can help me with?

  • elgoldave dave (@elgoldave) reported

    @SarahDawson83 @AskNationwide Oh Sarah. My problems are insignificant compared to yours. I’d to reload etc, luckily home so could do, but couldn’t have when I used App previously; so a near miss. I hope you get a full resolution. I’m still an @RBS_Help customer…. they’ve had their problems but App is fine.

  • WMichelle73 Michelle Kateley (@WMichelle73) reported

    @PayPal what a waste of time you lot are. Fobbing me off saying you've sent 'MY money' to my bank account when no transactions are showing and then telling me the @AskNationwide is lying about pending transactions. Not only ridiculous charges but terrible customer service.

  • JohnCoxon John Coxon (@JohnCoxon) reported

    I’ve been banking with @AskNationwide for a while, and every time I deal with their customer support I am more and more disappointed. This time it’s closing an account. The website won’t let me close the account. (1/4)

  • mistercolquhoun mistercolquhoun (@mistercolquhoun) reported

    @AskNationwide saw the BBC report on scammers this morning. Have to say Mikes case was awful and you don’t come out of it well. Not a good look @AskNationwide - you should do better

  • NeilBrannan1 Neil Brannan (@NeilBrannan1) reported

    @AskNationwide I am trying to renew my flex plus travel insurance and for the past two days am getting an automated message saying there are technical problems. Can you tell me when this problem will be fixed

  • DMSElectrics Derek MacLeod (@DMSElectrics) reported

    @AskNationwide my banking app constantly says it has to restart. Is there a problem?

  • JohnCoxon John Coxon (@JohnCoxon) reported

    So now I’m back on hold again. Usually it wouldn’t be urgent, but in this case it’s a fixed-term ISA I want to close within the first-14-day grace period, and I will be very very angry if the broken @AskNationwide website and poor customer service actually costs me money. (3/4)

  • Rohailxfzal Rohail 🇵🇸 (@Rohailxfzal) reported

    @AskNationwide after i finish registering for online banking, well its meant to say ‘registered’ bur this error comes up