Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Sir Russell Pantryshelf #FBPE #FBPA #GTTO
(@StageBolter) reported
@AskNationwide Hi - I'm holidaying in Norway and cannot access account information via the app. Tried several times. Worked fine before I left UK. I'm fully connected to the mobile and data network because other banks' apps work fine. Can you advise please?
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j
(@j30057621) reported
@AskNationwide hey! i recently joined nationwide, but i tried signing in to online banking today on the nationwide app and it said there were ‘technical problems’. is the app working or is it a problem with my account? thank you!
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traceyk68
(@TraceyKelham) reported
@AskNationwide Response from team leader to say she's messaged the team handling the error and should hear back in 8 days. How crazy and inefficient can @AskNationwide get? I need an answer in 8 hours. @TheFCA will be hearing from me if Nationwide can't get their error sorted in next 48 hours.
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Bill Marston
(@BillMarston14) reported
@AskNationwide is that the ******* best you can do, i thought you had a propper fix, not the bloody obvouis stuff. bye thats for noithing
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Kayne
(@Kayne_uk) reported
@AskNationwide I'll try it again now. I wanted to speak on the phone as it's easier, I tried chat yesterday and was given info that didn't match my question. Not really the service levels I'd expect from you.
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Hyperthyroid Weasel
(@HyWeasel) reported
@AskNationwide So my this did get a reply be for someone could pick up the phone. i'm extremely dyslexie and find online chat more or less impossible to use as that just disconnect be for i can replay.
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morgs
(@savioursmegma) reported
@AskNationwide I did a shop with Sainsbury’s and they’ve delivered to the wrong address and I’ve paid for my order and obviously not received. Sainsbury’s aren’t doing anything about it, is there any advice you can give me to help get my money back?
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Clare B
(@cmb1207) reported
@AskNationwide trying to speak to someone at The Mortgage Works regarding existing deal, just says cannot answer your call. I need to speak about switching. Tried website but comes up with nothing #poorcustomerservice #costoflivingcrisis
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Bill Marston
(@BillMarston14) reported
@AskNationwide that link is useless, thats why i asked you , is it not working everywhere or just me
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Robbie Allen
(@curevirginity20) reported
@AskNationwide 2nd Saturday in a row where I’ve been unable to access MY money after midnight. I get you have to do maintenance but being without access to funds for 8 hours is beyond a joke.