Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/18/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chrismhutton Chris Hutton (@chrismhutton) reported

    @AskNationwide are there any plans to allow you to bank in money and cheques at the Post office? You are the only bank that doesn’t offer that service and it is leaving me thinking about switching.

  • CarlSmi41683463 hi (@CarlSmi41683463) reported

    @AskNationwide @tucka20 Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600

  • Barbara64513135 Barbara (@Barbara64513135) reported

    @AskNationwide Thank you Pauline but the issue is I cannot do it in the app and app is what people use these days. I can't even see refs of payments to me!

  • CarlSmi41683463 hi (@CarlSmi41683463) reported

    @AskNationwide @CrippsSway Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600

  • CarlSmi41683463 hi (@CarlSmi41683463) reported

    @AskNationwide @MysterySnowball Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600

  • HannahRoseBee Hannah Rose (@HannahRoseBee) reported

    @Dymvue It’s heartbreaking. My mum has been trying to sort out my grandad’s money after he passed away in august. She doesn’t like doing things online as she’s worried she will make a mistake and yet the nearest branch of @AskNationwide that hasn’t been shut down is over 30 mins away!

  • 1ECBW Eastcountrybookworm - Bibliophile (@1ECBW) reported

    @AskNationwide @HannahRoseBee That is a truly fatuous reply NBS! Glad I don't need your help at present!

  • CarlSmi41683463 hi (@CarlSmi41683463) reported

    @AskNationwide @bellafurore Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600

  • jacndavethomo The Thomasons (@jacndavethomo) reported

    @AskNationwide new customer just waited 29 mins to speak with someone for them to cut me off, been in branch told can only do on web or phone 😡

  • bellafurore bellafurore (@bellafurore) reported

    @AskNationwide I AM SO ANGRY feel like closing all my accounts!! a customer for 60 years and I can't get to talk to any of you!!! tried the chatbot who tells me my question is TOO LONG!!! It's a simple question how can I transfer SMART account to my grandson who is 18 next week??