Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/01/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • James30181388 James (@James30181388) reported

    @AskNationwide The most useless customer service and virtually zero ability to help or even want to help customers

  • ye_divvy arisu in borderland (@ye_divvy) reported

    @AskNationwide Hi Ashley. No access at all. This was a joint account with my ex that we never actually used once. I no longer have any contact with my ex either.

  • Donnag96 Donna (@Donnag96) reported

    @AskNationwide just had 2 text messages saying my cards been blocked n did i make a payment at 6:22 this morning and to call a number if not or text if was me. Not sure if genuine or not.. please help. 07401116344. I havnt used my card.

  • MyGreyStudio My Grey Studio (@MyGreyStudio) reported

    @AskNationwide Trying to call but it says “this service is currently unavailable”

  • RobertNeilFran1 Robert Neil Francis (@RobertNeilFran1) reported

    @AskNationwide - hello, please will you tell me what interest rate is earned on my ‘flexclusive isa’ issue 16 ?

  • p_hAnon_ymous wired💙2849 (@p_hAnon_ymous) reported

    @AskNationwide hi my nationwide app won't open. It is stuck on the talking to nationwide screen. My device is an Android realme x50 pro. I note someone with the same device with same problem. I've uninstalled and reinstalled. Nothings working. I can sign in through browser. Help

  • KELLYBEAR_ Kelly (@KELLYBEAR_) reported

    @AskNationwide branches closed everywhere, please update Google maps and your website or pleaseeee allow us to bank cheques online why are you not able to do this…?!?!

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    @AskNationwide Hi, is there any area of website or with yourselves I can pass on feedback please

  • jasonpl J (@jasonpl) reported

    @AskNationwide hi. Is it correct when awaiting a refund from a retailer it’s actually the bank /BS that determines if it’s refunded back quickly ? And that it’s not the retailer that’s slow?

  • James30181388 James (@James30181388) reported

    @AskNationwide Karen, nationwide have already said they’ve helped as much as they can, meaning you will not add my international number to my account, and you can’t stop blocking my card when I use it over here.. so no help at all. Nationwide have done nothing but screw me so my tone isn’t nice