Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/08/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (23%)

    Website (23%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • craig_hasler Craig Hasler (@craig_hasler) reported

    @AskNationwide I have seen you have paid £60 to some customers who couldn’t access their money. Is everyone that was affected eligible ?

  • blairmcg55 Blair (@blairmcg55) reported

    @AskNationwide I’ve been affected and missed bills by the outage at the end of December and start of January, yet people are supposedly getting £60 and I’ve not been contacted about anything at all?

  • ramenatteryan Ryan Ramenatte (@ramenatteryan) reported

    @AskNationwide i heard your giving out £60 compensation for the outage of yours with payments, I was effected and was meant to process a transfer, why haven't i received it?

  • emmaparis19901 Emma Paris (@emmaparis19901) reported

    @AskNationwide @SteveDu48539969 @xxxmanicmith still doesn't help the people whose cards were declined trying to buy school clothes in januray at stores it's embarrassing and petrol delines

  • Camocam55 Ron Cameron (@Camocam55) reported

    @AskNationwide Thanks for your reply, from a letter I’ve seen ( from another member ) it appears that the info on your website is incorrect regards weight & length if Motorhome’s hopefully it will be update asap

  • Hannah_Culley Hannah Culley (@Hannah_Culley) reported

    @AskNationwide Hey! I’ve forgotten my PIN no for my regular savings card, tried looking on my online banking but there’s no option to request PIN reminder? Please could you help?

  • MelanieOwen66 Melanie Owen (@MelanieOwen66) reported

    @AskNationwide I’ve tried live chat and by telephone and there hasn’t been any fraudulent activity or any unusual activity on my account. I’m caring for elderly parents, working full time and now I’m expected to find time to change all my card details on shopping sites etc.

  • ChriThor Chris Thornett ✍️ 💻 (@ChriThor) reported

    Surprised I haven't heard from you, @AskNationwide, about a £60 apology payment. I was left with £300 stuck in transfer limbo on 21st Dec unable to use my salary in your account and without the money I expected in my daily checking account while you fixed your problems.

  • silkycasual Gordon Tindle (@silkycasual) reported

    @AskNationwide just been reading that i may be due a refund as a couple of my payments were missed due to the recent issues

  • xxxManicMothxxx Kayleigh (@xxxManicMothxxx) reported

    @SteveDu48539969 @AskNationwide I rung up about that according to the person I spoke to there was no issues with payments that day but we all no there was including twitter alot of people didn't get paid till 9am when there payment was due at 12am.