Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/29/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide So how do I shut this account down now because it's not useful to me

  • ndsmith89 Niall Smith (@ndsmith89) reported

    @AskNationwide I am asking on behalf of my partner as she has not yet received her £125 switch over yet. Can you help and give her a call to explain why it's delayed?

  • ames07031977 Amy Evans (@ames07031977) reported

    @AskNationwide It was working great until about Sunday

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide I've noted the customer number is the same for this new account, why has it not appeared on my existing internet banking?

  • KnellTaylor Lucy Knell-Taylor (@KnellTaylor) reported

    @AskNationwide An iPhone 11. No error message but same as before, when I try to open the app I get a blank screen. So I offload and re download and go through the whole process of re-entering my customer details and one time code. Done it 3x already this week!

  • RickKelk Rick (@RickKelk) reported

    @AskNationwide Hi, I set up a help to buy ISA before the deadline and then forgot about it. I've had a yearly reminder letter from you, but there's no details on the letter, and I can't find them anywhere. What's the best way to get it sorted? Should I pop into a branch?

  • purrplepumpkinn *purplepumpkin* (@purrplepumpkinn) reported

    .@AskNationwide Very disappointing to see that the only way to contact you for help when in ill health is by phone or in branch. What about when you are really not able to talk or leave the house? #MentalHealth #MentalHealthAwareness #financialservices

  • Argonauticus Randolph Muller (@Argonauticus) reported

    @AskNationwide has the IOS app have issues since the latest update? The app won’t open. Have deleted and reinstalled, same issue. Reboot off/on cures.

  • KnellTaylor Lucy Knell-Taylor (@KnellTaylor) reported

    @AskNationwide what’s going on with your iPhone app?! Every time I try to use it buffers for AGES & I end up having to re-download. Had the same issue before and was advised to do updates - tried that, still really laggy all week… Help!

  • cantliff9 Jonathan Cantliff (@cantliff9) reported

    @AskNationwide So now, how do I shut this account down because it's going to be useless to me if I cant switch everything from my old nationwide account