Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/13/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kaym3244 kay mcintyre (@kaym3244) reported

    @AskNationwide is there problems with transferring

  • marie19385415 marie (@marie19385415) reported

    @SarahJackson182 @AskNationwide It's payday for me. I know those of whom bank with nationwide haven't received payment and those who bank with someone have, so it's a bit odd that they're saying it's not a problem there end!

  • Chrisg3985 Chris (@Chrisg3985) reported from Wigan, England

    @AskNationwide just sent money across to my Monzo account and its not gone through is there an issue?

  • Char_Skittles Charlotte Newling (@Char_Skittles) reported

    @AskNationwide I’ve got an issue with money being transferred as it’s not showing? Monzo have said there is an issue and not accepting payments.

  • BonnieHalsall Bonnie Halsall (@BonnieHalsall) reported

    @AskNationwide how long does a credit take to show, paid in via Bank Transfer from a different bank into a smart limited access, but not yet showing

  • NatashkaCosplay Alex Rose ⧗ Natashka Cosplay (@NatashkaCosplay) reported

    @AskNationwide has there been any issues with direct debits lately? I just noticed my credit card d.d which is always taken on the 5th didn’t go this month. There is more than enough in my account. I just had to pay it myself but it was due today - fingers crossed no late fees 😫

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @AskNationwide @jennyx Can’t you tell it’s getting near Christmas when Nationwide’s system goes down and payments are delayed

  • MadleyKarl Karl Madley (@MadleyKarl) reported

    @AskNationwide Hello. Is there an issue transferring money to people at the moment? Transferred to 2 people and it is yet to go in.

  • NicoleM94x Nicole (@NicoleM94x) reported

    @AskNationwide @jennyx Nothing to do with other provides as me and my partner also cannot recieve transfers, the sender is getting an error saying it has declined, no issue on their end.

  • jennyx Jenny (@jennyx) reported

    @AskNationwide Looks like it's a you problem that needs to fix it.