Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/13/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (27%)

    Login (27%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide Think like many other members I will vote with my feet… very unhelpful service. Used to be a pleasure to visit branch. Not so anymore

  • vmyersecosse Vicky Myers (She/Her) (@vmyersecosse) reported

    @AskNationwide @BlondeHistorian You need to be more proactive than this! You could DM privately to get the details rather than expecting this customer to call and wait on hold to speak to someone. VERY POOR customer service @AskNationwide 👎🏻

  • mariner354 Simon Mariner (@mariner354) reported

    @AskNationwide She is logged in via the website. She cannot click on the Flex Account and there is no drop down menu like normal. Error message says some functionality is unavailable at the moment, try again later

  • Hatspin Hattie in Paris (@Hatspin) reported

    @AskNationwide hi - you have made it impossible to cancel stolen cards abroad without the app. My parents are in their 70’s. They do not have apps for everything. Exactly how is this helpful?!

  • troutfortea Troutfortea (@troutfortea) reported

    @AskNationwide I see your online banking is down yet again. It's been very unreliable lately, especially on paydays. Any idea why that is?

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Dictating the terms on which you provide a service is discrimination harassment & victimisation as per S29 P1-7 #disabledhatecrime i've told you the resonable adjustment required call from mark chapmans office! I've also told you about your ignorant mpearce & that he cannot read

  • vincemarsters Vince Marsters (@vincemarsters) reported

    @AskNationwide Is there a problem with code and text message login at the moment? Only giving using a card and reader as a way in

  • asianbabydollx annalise🦋 (@asianbabydollx) reported

    @AskNationwide is there a problem with payment because I’ve just been sent money and haven’t received it in my account and normally I receive it straight away

  • RichardMuzza Muzza* (@RichardMuzza) reported

    @AskNationwide I called customer service but they can't access by account due to a block put in December. But my card has been working fine since then. What crazy security is that? Now I can't unblock my card because cust svs can't access it. Time for a new credit card provider?

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide It won’t change anything and I can’t call to pay any bills as I have the cash in my purse needing to be put into the account to pay the bills! It’s my money I should be able ti access it 😡