Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Yav
(@yavstarr) reported
@AskNationwide Resolved now but my customer number had been changed without informing me, this is very poor service
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Claire
(@claireeeeeyyy) reported
@AskNationwide Yes it was- from a nationwide current account to a nationwide credit card. Normally there’s no issues and it goes through fairly quickly but all of my recent transactions are still sitting pending 🤯
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Phil
(@Ooga_Chaka79) reported
@AskNationwide Our mortgage valuation had been received by yourselves, will be reviewed in a couple of days and you'll let me know if need more info: 1. Is that couple of days still valid given all you sla's seem through the roof? 2. Will you notify either way i.e if no issues?
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Kenny Cook
(@KennyCo03949267) reported
@AskNationwide Hi, what about you supporting your members? I have had an ongoing issue in the complaints procedure since May & no one can help. All I get is it can take 56 working days! Rubbish customer service.
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Josh Byrom
(@josh_byrom2012) reported
@AskNationwide internet banking been down for 24hrs now
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Mark Mach
(@markfc) reported
@AskNationwide Please can you add the option to skip payments to the app? It’s the only thing I still have to login to the website for. Thanks
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Ellen
(@missgreen98) reported
@AskNationwide I have 2 pending transactions which are failed orders on a clothing website please can someone advise me on what to do to make sure I’m not charged?
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Phil
(@Ooga_Chaka79) reported
@AskNationwide Exactly what I was tryinh to avoid. Given my x2 queries are general and non customer specific, could you not source the answers for me from the Mortgages team?
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Kate gregory
(@AcornGifts19) reported
@AskNationwide "We're sorry, we're currently experiencing a technical problem. Please close this app and try again". Over and over... :(
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Nikki 🇺🇦
(@missusjipperz) reported
@AskNationwide Absolutely shocking service on the live chat, hopefully someone will call me instead