Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/03/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jendel81 Derek Brigden (@Jendel81) reported

    @AskNationwide There used to be a simple notification page on the Nationwide site but it seems that's now been removed?

  • StephenMcCaig2 DevonRed Macca (@StephenMcCaig2) reported

    @AskNationwide Hello never had a problem paying using my current card details. Trying to buy a gift and the company says you or they can't accept the payment . Please advise. Regards Stephen McCaig

  • Jendel81 Derek Brigden (@Jendel81) reported

    @AskNationwide No, that is the problem. That's why I was trying to inform Nationwide so that they would expect my cards to be used in Canada

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @AskNationwide FRIDAY morning. Have also phoned the number provided (01793653411) 7 times and sent numerous texts. No answer and no response! In the mean time account remains blocked with NO ONE at Nationwide willing or able to help @TonyParry17 #shitservice

  • Jendel81 Derek Brigden (@Jendel81) reported

    @AskNationwide OK can you help on another issue. I need to transfer some money to another bank that I haven't yet set up but don't have my card reader with me on holiday. This is quite urgent and can't wait until we return home at the end of May. Is there another way I an set up a new payee

  • dear___ratboy Sarah ☘️💚 (@dear___ratboy) reported

    @AskNationwide need help with a scam text. Received text from a delivery company and it asked me to pay a shipment fee as it had to reschedule a delivery. I have given info to a site that I believed to be the real company. What do i do?

  • johnlawless33 john lawless (@johnlawless33) reported

    @AskNationwide Is there a problem with my DD payment. Was due on 29th.

  • Shani_intheUK Shani (@Shani_intheUK) reported

    A warning...do NOT ever switch to Nationwide. They are a bunch of incompetent people with systems in place that are beyond archaic. Customer service is non existent. @AskNationwide @NationwidePress

  • EylaPlays Eyla (@EylaPlays) reported

    @AskNationwide hey I can’t seem to get the app working on my new Apple Watch. Is there an issue with the app?

  • Jendel81 Derek Brigden (@Jendel81) reported

    @AskNationwide I was simply trying to notify Nationwide"s fraud dep't that I was abroad so that they don't put a stop on my cards when I use them. I was told that I couldn't do this and if my cards were stopped then I would need to ring to unblock them. I don't have access to a phone abroad?