Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/18/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Website (21%)

    Website (21%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • splodgee1967 Gary Hilton (@splodgee1967) reported

    @AskNationwide The app won't open. How long until the issue is sorted?

  • LStacey Lee (Pilchard) Stacey (@LStacey) reported

    @AskNationwide Thank you. Logging a complaint is a good idea. I have tried using secure messaging and got palmed off to collections without non-collections problems solved. I will continue to hunt email addresses.

  • gemmabishbosh 🖤 Gemma 🇪🇺🇬🇧🇩🇪 (@gemmabishbosh) reported

    @AskNationwide Noone could help because she doesn't have a 6digit telephone banking number....so what can she do? Still no money...it's been a week and it's a lot of money to just go missing...

  • Hawks_PE Hawks (@Hawks_PE) reported

    @AskNationwide how can you have someone manning Twitter but no-one resolving customer issues after 5pm?

  • Six2Split Artist Formerly known as Sandwich (@Six2Split) reported

    .@AskNationwide I went in to branch today. I was told that I could only discuss arranging an overdraft over the phone. I was given a phone number, that is no longer valid. I looked up another number on your website. I was told that to discuss an overdraft I have to go to a branch

  • LonelyGod Dave - LonelyGod182 (@LonelyGod) reported

    @AskNationwide Yes; if I phone you again in 5-7 days, going through the long winded process to get to the right person. They also could not tell me how they are going to help me survive until then, considering I’m now 1k down and still have bills to pay

  • anarchy4angels Me (@anarchy4angels) reported

    @AskNationwide Nope via the login option on the nationwide website. Funnily enough the chat option on the complaints page works first time...

  • LStacey Lee (Pilchard) Stacey (@LStacey) reported

    @AskNationwide Okay, you’re going to have to give me an email address. You’re really messing up my account and I need to contact support via a method that actually works.

  • LStacey Lee (Pilchard) Stacey (@LStacey) reported

    Don’t bank with @AskNationwide. I’ve been trying to not bank with them for years but each time I zero my account and try to close it they apply more spurious charges. And their support sucks. Anyone got an email address I can use to contact them?

  • ExplainingMoney ExplainingMoney.co.uk (@ExplainingMoney) reported

    3. @AskNationwide once again complete this weeks list, where you can receive upto £125 for switching into one of their flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.