Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/06/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Weddingphotos2 Ali Gaudion Professional Photographer (@Weddingphotos2) reported

    @AskNationwide I'm investigation Lifestyle Insurance. They are scamming me right now with a broken refurbished phone. Something needs to be done - they have 1 star and are scamming everyone.

  • ChikoworeRonald Ronald guvuera (@ChikoworeRonald) reported

    @AskNationwide Why don't you just tell us not to accept cheques, I received a cheque and all of a sudden my account is frozen. How do you expect me to survive. Its been a week now and no one gives me an update. As soon as this issue is resolved am moving to more organised bank

  • amanda11350524 amanda (@amanda11350524) reported

    @AskNationwide Your advisor appear to look at the same infomation I have in my bank app thry are unable to advise as the issue is being investigated by escalation. Apparently they are unable to do anything but write a note against my account as an update -

  • LakuzaAhmed alisha brian (@LakuzaAhmed) reported

    @_captainscience @AskNationwide Don’t get scammed while others are getting help from the right source you can contact @hack_ray1 on twitter they can help on all kinds of hacked accounts such as Facebook hacked, instagram hacked, Snapchat hacked, and also enable tight security to all your accounts.

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @Debbiecrosbie1 @BBCWatchdog CEO DEBBIE CROSBIE, why do NWide increase mortgage rates making LOYAL customers suffer every time BofEngland DOES, WHEN others banks don't to HELP their customers? Huge profits?

  • holslate Holly (@holslate) reported from Chapel-en-le-Frith, England

    @AskNationwide You don’t even know my full name & I don’t have even have an account as it isn’t my house? Absolutely appalling service from Nationwide Emergency Line. Online Portal doesn’t work, on hold for over 4 hours & still haven’t spoken to anyone. Been without water for nearly 48 hours

  • amanda11350524 amanda (@amanda11350524) reported

    @AskNationwide I have fo e this hence my tweet I was told by advisor they couldn’t help as the issue was with escalation team. No updates and further issue occurred .. Again!

  • JasonJe93247398 bob (@JasonJe93247398) reported

    @AskNationwide could you explain why after yesterdays banking issues my account is not showing invoices paid or money out when I have proof of this being paid from my regular customer , I don’t enjoy having to chase invoices to find out it’s your mess again that’s the issue ,

  • amanda11350524 amanda (@amanda11350524) reported from Ilford, England

    @AskNationwide can you please advise when my issue will be resolved. Advised your systems are all down. Advised that issue been escalated and to wait for response. No further infomation/help given and would not be put through to payment dept

  • louisambradshaw Louisa Bradshaw (@louisambradshaw) reported

    @AskNationwide Do I need to be logged in to access the chat or is it secure?