Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Lou
(@ClaireL47542055) reported
@AskNationwide Payments down. The day before my wages go in. Can’t tell us when it’ll be sorted but it’s ok becos’ direct debits can still go out, even if there’s no money to pay them. Fanbloodytastic! NOT what I need this week 🤬🤬🤬
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KLB
(@lifeasiknowit_3) reported
@AskNationwide Hahaha 7 working days for a reply what a joke do you mind writing a tweet so I can show my kids you ruined Christmas as they think I’m joking 💔
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Man Power
(@Man_Power_Music) reported
A full working day is nearly over and @AskNationwide still refuse to use twitter to inform their customers about the fact they can't perform their banking. They say their twitter is for "news" so why wont they tell their own customers about the most dire issue facing all of them?
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Sarah Robinson 🌸
(@sarahforr18) reported
@AskNationwide @Kayleig61572358 My Dec salary is due in my account tomorrow but my workplace is now closed until January 4th so if you send back for them to try again I am without my wages for 2 weeks!!! How are you intending to help me with that? You’ve had a number of hours now to sort this out. #nationwide
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Aaron S
(@SirAaronMolby) reported
@AskNationwide with it being Christmas time an everything, any chance we can speed up the issues surrounding incoming payments please?
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Pamelajane paintings
(@Pamelajanepain1) reported
@AskNationwide my own money being in my account, instead of incompetent errors, leading to "we're sorry we can't accept payments into your account from outside of nationwide @ the moment". 4 days before xmas? Get it sorted.
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Laura Dean
(@misslauradean) reported
@AskNationwide When you say outgoing payments are "in a queue and will be processed asap". Is that queue being processed right now or is it just sitting there waiting for a resolution to the problem?
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Boyd Sheldon
(@boyd1690) reported
@AskNationwide will back payment credit out account tomorrow yes or no... please do not give your gerneric response be straight with us... we have family's to support and bills to pay and by the way it's Christmas... give us a straight answer pls
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That girl Jemz
(@lovejmatic) reported
@Beautifulee21 @donkeysteph1 @AskNationwide I’m going to keep it simple…what is the issue that is causing the delay? At least give us that!!!!
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Tony jackson
(@tonyhgv) reported
@AskNationwide Any idea when I can get access to the money that was transferred to my account over 6 hrs ago