Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/27/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (27%)

    Website (27%)

  3. Login (22%)

    Login (22%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @DignityGiddy @AskNationwide Why would I want a hacker getting access to my bank accounts? 🤔

  • TheRealMarioLFC Mario Shirley (@TheRealMarioLFC) reported

    @AskNationwide Yes. When the delays happened and last week when the system was down again. Could you PM me please.

  • Calkerr10 Callan Kerr (@Calkerr10) reported

    @AskNationwide £60 apology for ruining Christmas? Leaving me stranded at the checkout whilst not getting access to my own money? £60? An absolute disgrace, and I can safely bet £60 I’m not the only one. #nationwide #disgrace #scam

  • lynnbom Lynn Bainbridge (@lynnbom) reported

    @AskNationwide Hi. Yes I've had email confirmation, just a bit concerned as last time I needed to confirm the transaction with Nationwide as it was Amazon Canada but a lot more money. I presume if there was an issue with Nationwide I would have heard by now?

  • mcfar32 John McFarlane (@mcfar32) reported

    @AskNationwide Kept eye on the account, took Conways advice to call back after 6, in the number I was speaking to him on, called at 18.02, after being told it was open till 8.... lines closed, please call back during normal opening hours ... fantastic service 👏

  • GastlyFetus Scott (@GastlyFetus) reported

    @AskNationwide I have seen people are getting £60 pound compensation for the outage over Christmas which I don’t seem to be included in. Even tho I missed out on wages being paid in and 2/3 direct debits not being taken ive held an account for 14 years don’t see how this works ?

  • simon_killick simon killick (@simon_killick) reported

    @AskNationwide So I read nationwide are offering £60 compensation for the outage debarcale Am I the only one that didn't get it???

  • elz444 elz (@elz444) reported

    @AskNationwide 60 quid is that it? whilst holding hundreds of pounds days before christmas from my first ******* job. my money went through on the 31st. I let my family and boyfriend down and all i get is 60 ******* quid???

  • IKantPissant Immanuel Kant (@IKantPissant) reported

    @AskNationwide my son is 18 next month and takes control of his smart junior isa . We administer it on line. What do we have to do to give him access to the money?

  • RoryHegarty Rory Hegarty (@RoryHegarty) reported

    @AskNationwide why is it now impossible to carry out basic requests like ordering old statements via your app? The chat function is worse than useless.