Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/07/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (23%)

    Website (23%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahIMiles sarahmilesgeorge@aol.com (@sarahIMiles) reported

    @AskNationwide @SolineJerram Helpful for those of us without access to our money, and no, I can’t use an ATM because no funds have gone into my account!

  • GrahamMillar19 Graham Millar (@GrahamMillar19) reported

    @AskNationwide Total and utter shambles of a service in the last few weeks. Unacceptable and no excuses cut now.

  • Carol_Power123 Carol (@Carol_Power123) reported

    @AskNationwide just gone into my account noticed again your payments delayed my wages due this week Friday is this Problem gonna be fixed twice in as many weeks not good enough

  • andrewbennett83 Andrew Bennett (@andrewbennett83) reported

    @AskNationwide are payments working yet??

  • dashlighting24 Dashlighting24 (@dashlighting24) reported

    @AskNationwide Please can you rectify this issue soon as, preferably before the days up, I have no food in my cupboards and now I cant pay out any of my direct debits meaning I will have to pay late fees due to your incompetent company

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • megz0wandrum meganwandrum 🍀 (@megz0wandrum) reported

    @AskNationwide are online purchases working? Trying to order something online and getting an error message.

  • JennaLam93 Jenna H Lam👩🏻‍🔬 (@JennaLam93) reported

    @AskNationwide @AskNationwide I am not able to login to my accounts via the app or Internet banking.

  • simon_killick simon killick (@simon_killick) reported

    @AskNationwide I can't believe for the third time in as many weeks nationwide can't except inward payments.once I can understand but three times!!! This has now caused me multiple problems not good nationwide.

  • jennyclegg Jen (@jennyclegg) reported

    @AskNationwide What are your call centre hours? Trying to trying but says lines are closed - site says til 8pm?