Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/20/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mikelloydjones Michael Lloyd-Jones (he/him) (@mikelloydjones) reported

    @AskNationwide hi folks, one of my cards isn't working. Whats the number to speak to someone this evening please?

  • scottmcc88 Scott (@scottmcc88) reported

    @AskNationwide 🤝 @FitbitUK Any chance of you's working something out for #FitbitPay 🤞

  • missgreen98 Ellen (@missgreen98) reported

    @AskNationwide I have 2 pending transactions which are failed orders on a clothing website please can someone advise me on what to do to make sure I’m not charged?

  • MottyRW RichardM (@MottyRW) reported

    @AskNationwide I opened a triple access ISA with you at the start of this year. The interest rate is 0.8%, given you’ve now increased the rate for new customers please can I have the increase also? My other banks are passing on rate rises to me so hoping you can too….

  • pmvcornish pmvc218 (@pmvcornish) reported

    @TheresaBee11 @Videorama3 @AskNationwide Doctors can clearly determine whether a baby is male or Female 20 weeks after conception...Why does it present such a problem for Stonewall, & people who don't like themselves...it is nature. Accept it and stop acting like *****. And stop expecting everyone else to cheer you on

  • ChappersDave Dave Chapman (@ChappersDave) reported

    Well guess what @AskNationwide it us your problem. High court enforcement officers will be knocking st your head office in Swindon in Monday morning with TV cameras to get ALL my money plus their fees or remove goods to the value of the debt. PS close my account now

  • ChappersDave Dave Chapman (@ChappersDave) reported

    The fraud team at @AskNationwide really do not care. Thanks to them ILLEGALLY freezing my whole account over one transaction that is less than total balance I will be made homeless at midday on Monday. There response "Not our problem"... 1/2

  • 1JamesLeeDJ 🅹🅰🅼🅴🆂 🅻🅴🅴 (@1JamesLeeDJ) reported

    @AskNationwide Internal transfers from saving to current are still not working I see as of 12 noon today Any update on what time they will be working today please

  • JoshuaB66304577 joshua (@JoshuaB66304577) reported

    @AskNationwide hi a payment has come out of my bank and I don’t have any idea what it is. Are you guys able to help find out

  • medicchatters John Chatworth (@medicchatters) reported

    @AskNationwide Yes i know thanks but it is possible.Everyone else is doing it. Please look into developing this service. No issues with the customer service otherwise but it is so painful to try and get to nearest store (or post office which is now even further away), especially with fuel costs