Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/13/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • brightsidedgirl Bella Brittan (@brightsidedgirl) reported

    @AskNationwide so I need money for rent and because of the payment issue that happened recently I haven’t received my pay, which means I’ve had to borrow money to pay rent. I shouldn’t have to call up my employers and apologise on behalf of my bank. Embarrassing

  • daniellemaher13 Danielle Maher (@daniellemaher13) reported

    @AskNationwide Clearly alot of us usually receive it by now so there must be an issue

  • iainlaw iainlaw (@iainlaw) reported

    @AskNationwide Been trying to log on to my account, keep getting "technical issues". Any idea what is happening and an estimate to when might be fixed? Thank you.

  • lorrainelean Lor (@lorrainelean) reported

    @AskNationwide EXTREMELY AWFUL SERVICE! Trying to get through to a manager about a mortgage completing TODAY. Query not responded to since 1st October, called and chased daily. Home in vans and can’t exchange/complete due to you abysmal service!! How do we talk to a manager?

  • FayeBartlett16 Faye Bartlett (@FayeBartlett16) reported

    @AskNationwide @nixynoo82 Same issue mines not in either

  • Sonky_A Sonky (@Sonky_A) reported

    @Amanda_Woodruff I'm having problems as well. Not sure if a payment I have just made has gone through. Any advise @AskNationwide ?

  • LouisCrypto2 LouisCrypto (@LouisCrypto2) reported

    @AskNationwide @bbex007 My card is not working

  • adamstan91 Adam (@adamstan91) reported

    @AskNationwide app not working for sending payments?

  • gandybjs savaloy (@gandybjs) reported

    @TheRehn @BulbUK I'm having similar with @AskNationwide. Complete disregard yet publicly showing they do help (assuming the story wasn't fabricated) but I've spoken to several others (all blokes oddly) who've had relatable bad experiences with them.

  • cliff00391040 cliff (@cliff00391040) reported

    @AskNationwide Still unable to close my flex account and credit card account online with my mobile app can I do this by secure a message to you if so how do I get to a secure message please help thank you Cliff