Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/15/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Login (29%)

    Login (29%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HousePriceMania HousePriceMania (@HousePriceMania) reported

    @AskNationwide We're here to help...these evil bankers have devalued our savings via low IRs while they claim to be helping us. The execs should be jailed IMHO

  • joeupt Joel Upton (@joeupt) reported

    @TheAA_UK @AskNationwide Broken down in Europe and have been on hold for nearly an hour without speaking to anyone… am I calling the right number?!

  • ZaraZibzo zara (@ZaraZibzo) reported

    @AskNationwide can I get a card reader in branch? Mines broken and need to send a payment today

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide Nationwide is losing customers everyday .. More and more a disillusioned with the building society.. Poor customer service, poor rates, poor management.. Having a new CEO @Debbiecrosbie1 has not helped.

  • hamneggs125 Ham 💙 #FBPA (@hamneggs125) reported

    @AskNationwide is there a problem with your app on Android? Mine hasn't been working all day. Peace x

  • SheepishSam Sam (@SheepishSam) reported

    What is the point of @AskNationwide having verify by banking app if when you go to order groceries for your mum on the week you lose your dad to cancer they decide to block it anyway giving a we have unblocked it when you verify again though @Morrisons cancels the delivery anyway

  • jenibate Jeni Bate (@jenibate) reported

    @AskNationwide That's a very long 24 hours! Or was that enough time to cross check my name with the open ticket with cust serv and find other reasons you won't help me care for my parent?

  • AnneAshworth Anne Ashworth (@AnneAshworth) reported

    Stat of the day from @AskNationwide figures show the impact of rising #energy costs (based on April price cap). The most energy efficient homes (rated A-C) pay £1,700 a year. The least efficient (rated F-G) pay about £3,900. Our poorly insulated housing stock is a huge problem!

  • LauraHeeley7 Laura Heeley (@LauraHeeley7) reported

    @AskNationwide I’ve phoned/ messaged/ instant chat so many times! Awful experience @MartinSLewis help!

  • hamneggs125 Ham 💙 #FBPA (@hamneggs125) reported

    @AskNationwide Hello Nicole, It was giving me some options earlier about reporting the error but it said I needed some Google sign in so I quit. Now it just flickers and doesn't open. Thanks for getting back to me, Ham