Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/24/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • YvonneGranger yvonne granger (@YvonneGranger) reported

    @AskNationwide is your loan application app not working?!?

  • dfer_docs Dfer Docs (@dfer_docs) reported

    @AskNationwide In a bank that doesn't let me down when I need it most.

  • mereridmair mererid m williams (@mereridmair) reported

    @AskNationwide Thank you for replying. But you can't guarantee that they will prioritise women if we break down alone? This is very worrying for your customers. I can understand why breaking down on the motorway is dangerous for everyone, but in other situations, lone women face more risk.

  • Sam__C84 Samantha Cooper (@Sam__C84) reported

    @AskNationwide it's taken 11 weeks & counting to get my mortgage offer, now living in a freezing cold garage in the middle of January because of your SLAs & painfully slow processes. Christmas was ruined, the start to my year has been miserable & stressful #badservice

  • WarkeChris ChrisWarke (@WarkeChris) reported

    @AskNationwide I was wanting to close my triple access online account how can I do this please..

  • bingers72 Amanda Bingham (@bingers72) reported

    @AskNationwide why does it say Eltham open, but no one there. It's freezing, website says it's open. No note in window. Not good enough, terrible customer service.

  • HELENSTATHAM2 HELEN STATHAM (@HELENSTATHAM2) reported

    @_HelenMott_ @TheAA_UK @AskNationwide are moving their car breakdown cover to the AA. Disappointed by this report and AA response below, previous service checked for lone women.

  • Lianme3 Lianne (@Lianme3) reported

    @AskNationwide I need a bank statement to send via an email can anyone help how do I get this ?

  • YvonneGranger yvonne granger (@YvonneGranger) reported

    @AskNationwide The page will not open correctly after pressing continue. It opens options further down the screen but they are over to the right of the page and unable to swipe it across to get to it

  • Sam__C84 Samantha Cooper (@Sam__C84) reported

    @CountrywideUK @AskNationwide I’ve sent you a DM. Another working day is drawing to a close. Another day unsuccessfully chasing a conclusion after 11 weeks of misery. As usual, nobody helps