Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/21/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • charlottetully7 Charlotte (@charlottetully7) reported

    @AskNationwide hi I need a statement for my help to buy ISA. What is the quickest way? Can I go in branch to get one printed?

  • J_Aylward Jordan Aylward (@J_Aylward) reported

    @AskNationwide Hi, just spent ten mins on the phone trying to request a paper statement only to be told it can't be done via phone. I urgently need this for mortgage application - please can you help?

  • TarshaBarsha Barsha 💙 (@TarshaBarsha) reported

    Why @AskNationwide can’t people do transfers over the phone? Awful for ppl who are mobility impaired and those who don’t use internet banking.

  • colourblindorg ColourBlindAwareness (@colourblindorg) reported

    This is such a shame @AskNationwide as the thought behind the campaign is fantastic and we support it, but we don't want thousands of children left out of it thanks. @girlfromafrica

  • Goranmarjanov10 Goran marjanovic (@Goranmarjanov10) reported

    @AskNationwide Hi, Why is your online personal loan application not working? I tried on the phone and desktop. Once I get to the "tell us about you" section, I can't select the answers I need and proceed with the application. Please help!

  • TarshaBarsha Barsha 💙 (@TarshaBarsha) reported

    @AskNationwide It’s not my account - it’s a friend who is mobility impaired. You can do it with coop (where I bank), and they have no probs with security. It’s just a really poor service I’m afraid unless you’re able to internet bank and/or get to a branch it’s not good

  • bonerp Paul (@bonerp) reported

    @AskNationwide when are you going to update these awful card readers to something more modern like a mobile phone app for 2fa?

  • scotchnchocgirl Liquid Chaos (Rowena - she/her) (@scotchnchocgirl) reported

    (Cont’d) so I shouldn’t have any problems. The lady I spoke to at @AskNationwide was brilliant & I feel confident that my money (not that I have much) is safe. @PostOffice don’t text you for unpaid fees, they put a card through the door. PLEASE BE CAREFUL!

  • RoyTroy9j77 Toby (@RoyTroy9j77) reported

    @EmmaJames_UK @AskNationwide Someone turned up and fixed the problem. They told my mum to complain about the plumber sent by @AskNationwide that came and went without doing anything 🙄

  • RohanCoop RohanCoop (@RohanCoop) reported

    @AskNationwide Hi. What number can I contact about a potential fake transaction from a website that no longer has any contact details?