Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark King
(@markkinga) reported
@AskNationwide No disrespect but just copying and pasting the same to members does not help. Why don’t you get the CEO to make a statement to members apologising for this in a news letter and promise this will be looked into and reported back. This isn’t an isolated case it’s happening a lot ?
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C8H10N4O2
(@daveswales) reported
AGAIN ?!?! With your failures becoming so frequent, @AskNationwide, do I need to "budget" for YOUR failures to ensure I have money for petrol *on payday* in future? Not having a time-to-fix each time is atrocious customer service, and I call you out on even your internal SLAs.
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Ivy
(@London_Ivy) reported
@AskNationwide holding peoples money then making them wait on hold for over 15 minutes.. HoldingWide Awful service.
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David Moth
(@david84722000) reported
@Catheri21133125 @AskNationwide You need to tell us how long it'll be to sort and why this has happened. You have customers counting on you to give them access to their money to not only pay bills but to live as well! Is totally unacceptable this is allowed to happen on a regular basis!
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lucy timcke
(@hernebaylooby) reported
@daniellebxtch_ @AskNationwide Same the only person is my mum who is on holiday so her only way is to put it in my bank up until maternity leave I was working 3 weeks solid no break at times working my arse off it's a joke
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Natasha kerrison
(@Natashakerriso2) reported
@AskNationwide This is ridiculous people rely on money being paid on time. And having no idea when the issue will be fixed is awful. I’m in the process of changing banks now.
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Sharon McDonald
(@sassievamp) reported
@Its_CCHogan @daniellemaher13 @AskNationwide Which bank do you have more problems with? I am genuinely interested as I have business and current accounts with Barclays, Santander and nationwide - however only ever have problems with NW,and the banking facilities they offer are less complex by far than those mentioned above
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Leanne
(@bubabean) reported
@AskNationwide @AskNationwide yet again another day where needing to pay bills etc & monies delay. Can’t access my money to pay 3rd parts & uspout the same old. If we owed you money you hound us. Again having to take out of my busy work day 2 talk 2 my creditors who want paying! I’d like to log
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salmidach
(@salmidach) reported
Come on @AskNationwide sort it out! This is pathetic service now..
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Sir Literate Cynic
(@LiterateCynic) reported
Is @AskNationwide down?