Nationwide down? Current status and problems in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Mobile App (29%)
• Login (29%)
• Website (23%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (2%)

Live Outage Map Near Cardiff, Wales

The most recent Nationwide outage reports came from the following cities: Barry.

City	Problem Type	Report Time
Barry	Mobile App	5 days ago
Cardiff	Login	11 months ago
Cardiff	Website	1 year ago
Newport	Transactions	1 year ago
Newport	Mobile App	1 year ago
Weston-super-Mare	Transfer	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Scott Poole (@ScottAPoole) reported 4 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 14 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported 19 minutes ago from Cardiff, Wales

  @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

• 
  Stuart Anderson (@stu_75) reported 30 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  paul stevens (@paultimstevens) reported 42 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

• 
  Benjamin Hartrey (@benj8min) reported 47 minutes ago from Cardiff, Wales

  I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

• 
  Shane Andrews MBE (@gingio) reported 52 minutes ago from Cardiff, Wales

  @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Future (@shamzul) reported 5 minutes ago

  @AskNationwide Hi. There is a problem with online banking,there's no incoming or outgoing money. Can you tell me when this will be fixed.

• 
  Stacey mc (@Staceym27786568) reported 5 minutes ago

  @AskNationwide my salary is due in to the bank in the morning. Any idea when this payment issue will be resolved it has been going on all day?

• 
  ELS96 (@ELSL96) reported 17 minutes ago

  @brianvicky28 @AskNationwide @scrane__ It's a joke, isn't it?! People not been paid their wages, can't afford to buy food, or get their Christmas shopping, and all we are getting are cut and paste vague replies with absolutely no offer of even a rough time frame as to when as can access our own money! 😦

• 
  vicky brian (@brianvicky28) reported 19 minutes ago

  @ELSL96 @AskNationwide @scrane__ Its been down way too long now

• 
  Will Hartshorn (@will_hartshorn) reported 22 minutes ago from Hardwicke, England

  @AskNationwide it was supposed to be completing day for my partner to buy her new house, but because your systems aren’t working she is now having to find other accommodation unless this is sorted by 5 pm, is there a line where you can sort this asap.

• 
  James (@James95374108) reported 24 minutes ago

  @AskNationwide FIX YOUR ONLINE BANKING FOR GOD SAKE

• 
  julie nightingale (@julieann1818) reported 26 minutes ago

  @AskNationwide when will the payments be up and running as my wages are being paid in today. as got no other bank account and got a morrisons home delivery 2moro for food which wont be coming now cause of your systems being down

• 
  Tibot (@Tibot1986) reported 27 minutes ago

  @AskNationwide any update on when the payments issue will be sorted rather than 'payments are in a queue' which I've been hearing for the past two days? Any timescale at all would be helpful. I would very much like to get paid this side of Christmas but right now I'm skeptical

• 
  bunds (@SIANBUNDAY) reported 29 minutes ago

  @AskNationwide plenty of us are atill@waiting to be able to access our funds. By now you should have an idea of how long this is going to go on for! So @asknationwide how much longer please?

• 
  🌸💛Spenny 💛🌸 (@spenny_UK) reported 29 minutes ago

  @AskNationwide @LORDRCH_ Its absolutely appauling!!!! To keep saying “ASAP” is totally unacceptable. These are the fundamental, basic functions of a bank. Go to Natwest. I left Nationwide a few months ago. Best decision. My husband is having this stupid issue today with NW!