Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/10/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • artbyailbhe Ailbhe Leamy (@artbyailbhe) reported

    @AskNationwide So my flex account card on thin plastic with embossed number obscuring printed text, lovely notch (good idea) and a letter saying it has six dots is an error? Or several errors?

  • JanetWo33528120 Janet Woods (@JanetWo33528120) reported

    @AskNationwide Are you having problems with your website and app at the moment? Neither loading.

  • RJA1998 RJA1998 (@RJA1998) reported

    @AskNationwide I've done all of that and the app won't work. Everytime I open the app it begins to load the passnumber screen then tells me it's experiencing a technical problem. I cannot bank on my phone at all.

  • KristiePattinso Kristie Pattinson (@KristiePattinso) reported

    @AskNationwide for the past week I haven't been able to do a custom search on the android app (comes up saying technical error and then shows no problems on website)

  • JanetWo33528120 Janet Woods (@JanetWo33528120) reported

    @AskNationwide What about the website?

  • LeonJames87 Leon James (@LeonJames87) reported

    @AskNationwide Hi there, my Nationwide Current Account debit card will not work using contactless or by using chip and PIN...it worked last night but every time I tried to use it today it came up with a card error...even at at a Nationwide ATM... Please help

  • RJA1998 RJA1998 (@RJA1998) reported

    @AskNationwide Deleted and reinstalled - logged in again and it's still stuck in "we seem to be experiencing a technical problem." I'm going

  • RJA1998 RJA1998 (@RJA1998) reported

    @AskNationwide "we are unaware of issues" - I'm trying to make you aware of an issue...

  • tbrouk Anthony Brown (@tbrouk) reported

    @AskNationwide @jonnet_lfc I dont have the “beta” version but my app still isnt working and hasnt been for 2 weeks. So annoying

  • trenduniverse88 L Dixon (@trenduniverse88) reported

    @AskNationwide I was hoping the planned work over the weekend would be to fix the loading issue. I have to quit the app for it to open. App version 17.0.4 on iOS , Face ID enabled. Software up to date.