Nationwide status: access issues and outage reports
No problems detected
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent Nationwide outage reports came from the following cities: Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Barry
|
Mobile App | 29 days ago |
|
Cardiff
|
Login | 1 year ago |
|
Cardiff
|
Website | 1 year ago |
|
Newport
|
Transactions | 1 year ago |
|
Newport
|
Mobile App | 1 year ago |
|
Weston-super-Mare
|
Transfer | 1 year ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson (@stu_75) reported from Ringland, Wales@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesI've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE (@gingio) reported from Cardiff, Wales@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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paul stevens (@paultimstevens) reported from Cardiff, Wales@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Scott Poole (@ScottAPoole) reported from Cardiff, Wales@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sarcastic Fringehead (@Pragjag) reportedIs @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.
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Kieran Byng (@ISaveDolphins) reported@AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported@AskNationwide trying to make payment to my catalogue and the funds are there but keeps declining. Do you know why this would be? (Any fake account offering help will be reported)
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Brian P Willmot (@BrianWillmot) reported@DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).
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Auntie Carol (@CarolKetchley) reported@GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.
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Chris Mollett (@CPFCmollett) reported@AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so
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Ziad Roving-Reporter (@ZiRovinReporter) reported@AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide
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Red (@JustcallmeRed9) reported@AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.
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OL (@LerryOwen) reportedHey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.
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john tarrant (@johntarrant16) reported@AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.