Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/21/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (21%)

    Website (21%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoleK1508 NicoleK (@NicoleK1508) reported

    @AskNationwide I've been doing that all day - they told me my original bank has to cancel the switch which is apparently rubbish - it has to be the bank that initiated the switch. I don't want to go on another chat to receive MORE wrong advice!!!! There must be someone that can help me??

  • KhushalH Khushal Hirani (@KhushalH) reported

    @AskNationwide I tried 3 browsers already and have the same issue

  • KhushalH Khushal Hirani (@KhushalH) reported

    @AskNationwide I’ve also cleared cache and restarted PC…the issue is on the application form

  • TravelRanter R (@TravelRanter) reported

    @AskNationwide erm…. Your app is showing that I don’t have an account with you. Of course I do. Is there a technical issue ?

  • SmAnders32 Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

  • rosamundi rosamundi (@rosamundi) reported

    @AskNationwide Worry that someone has transferred it to me in error and check with the bank first. Once it's been confirmed it's definitely mine, I assign it to my budget goals and go about my day.

  • olliefibro Paul Olorenshaw (@olliefibro) reported

    @AskNationwide My dad to make plans on how to spend it to help the disabilities we both have

  • volllanis Mara (@volllanis) reported

    @AskNationwide Thank you but your suggestion has been tried many times and simply does not make any difference. Please will you indicate how long it will take to sort this problem? I have to log on through your website which then proceeds to treat me as a new user each time.

  • JohnFirth23 John Firth (@JohnFirth23) reported

    @AskNationwide frequently when using Nationwide App on iPhone, the screen freezes when trying to establish a connection. Resolution is to switch phone off/on but it’s a nuisance. I have also tried deleting app and reloading. Is this a common problem?

  • IndiaGraceDsgns India Grace Designs (@IndiaGraceDsgns) reported

    @AskNationwide That's no good to me now. I am doing my accounts now. I need to be able to see that info NOW. What possible use is restricting access to the last financial year in the overview? Could it possibly be more unhelpful. Which unthinking bigwig decided that it would be OK?