Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/02/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • laurakate0 Laura (@laurakate0) reported

    @AskNationwide please can you help? Trying to contact #enactconveyancing to no avail! My parents mortgage offer with you runs out on 23rd January and Enact have been dragging their heels for months with little communication. Their level of incompetence is beyond belief!

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide Your website really is dreadful!

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide Hi. Not aimed at twitter team, but only way I can regularly share awful uncaring experience from Tui. I won't be wasting my time filling in any form but will repeat bad publicity to warn others before they book holidays. Sorry

  • Jones1981Tom Alexander Waldron (@Jones1981Tom) reported

    @AskNationwide There is no error message as such but when I click on the adobe links to open nothing happens, except the referral page sometimes saying ‘internal’ in the search bar. I have tried on a number of different devices and this is being experienced across all of these .

  • benharding1 Ben Harding (@benharding1) reported

    @AskNationwide Hi there - I’m having trouble accessing past statements in PDF on the site. I get nothing if I click on the download link. If I click twice, it sends me to a log-in page. I’m already logged in. Each link appears to end in a null (#0) instead of a named file.

  • Schroedinger99 Dr Mike Ward - @Schroedinger99@social.anoxinon.de (@Schroedinger99) reported

    @AskNationwide 3) If you manage to get past all that and press enter you get "we are having technical problems" (or words to that effect) with no contact number or other route provided. 4) If you ring the automated service you are told you have to do the thing in question online.

  • mejc48 Elaine (@mejc48) reported

    @AskNationwide @mwalesby90 I have same issue tried three devices and 3 different browsers

  • damawa42 Daniel W (@damawa42) reported

    @AskNationwide Glad it's being investigated. Sadly literally every time I want to do something beyond just looking at the first page of my account your website just doesn't work properly. Your tech has stagnated for over a decade now. It's just complete corporate incompetence.

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠

  • Jones1981Tom Alexander Waldron (@Jones1981Tom) reported

    @AskNationwide have you got a problem with online banking - I am unable to open my credit card statement online as I want to view the paper copy?