Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/10/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dgwbirch Dave "Woking 9 to 5" Birch (@dgwbirch) reported

    @_mike_chambers_ @AskNationwide @CityAM "“As a result of extremely high volumes of transactions on the first working day of the year we took the decision to temporarily queue inbound faster payments” Did they make the money in the queue listen to Vivaldi? With reminders about “your payment is very important to us"

  • white8shadow Nicki L Hughes (@white8shadow) reported

    @ChloeSteers2 @AskNationwide I know how u feel They f me kids Xmas and new yr out Batman is going to **** them

  • BatterseaTeam The battersea paranormal investigation Team (@BatterseaTeam) reported

    @AskNationwide wtf is going on lately u shut 100s of branches and then computers keep crashing people need their money ASAP as in today

  • ChloeSteers2 Chloe Steers (@ChloeSteers2) reported

    @AskNationwide @MrsSmith1711 How long will it take to recieve a payment through approximately? I have a baby needing milk and unable to get the money I need for it? With no other sources to help?????

  • Jack13589277 Jack (@Jack13589277) reported

    @AskNationwide Oh my direct debit are going to bounce .... charged by the company again yes a apologies are nice but please what is the problem ???

  • Crypto_freak69 Name can not be blank (@Crypto_freak69) reported

    @AskNationwide Thanks for the reply but what am I supposed to do? Stuck at work 20 miles away from home with know way of getting there untill my funds are in my account. I havnt even eating all day because of this and now I have to start walking 20 miles, please help, so desperate right now

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @noelmcbride0 @AskNationwide They have been down absolutely hours and this is the third time in less than two weeks. I’ll be changing banks, they should know what the cause and how to sort it by now.

  • JGodfrey25 jessica ✨ (@JGodfrey25) reported

    @AskNationwide I want to book in for an appointment in branch - tried calling and just keep getting cut off. I'm (hoping to be) a new customer so don't direct me to online banking - Can you tell me how to do this if no calls are being taken? Thanks.

  • Willies31258574 Willie stewart (@Willies31258574) reported

    @AskNationwide A joke of a bank they should close all nationwide down I would advise people to change banks straight away

  • rachaellovesjam Rachael baker (@rachaellovesjam) reported

    @AskNationwide Hi, I have just transferred money from my other bank account to my nationwide account its not showing my bank balance at all and just says payment issue and im in a queue, its not acceptable