Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/12/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyErak A.D.Juhataja #FBPPR 🇪🇺🇪🇪🇫🇮🇬🇧 (@AndyErak) reported

    @AskNationwide Please explain the choice of the words "our very own" in relation to PM Johnson in the giant flag tweet. I will think nothing of ending a 25 year customer association if Nationwide intends to lend Johnson legitimacy.

  • MrAdamB2010 Adam Brown (@MrAdamB2010) reported

    @AskNationwide anyone in your complaints dept been working?? Been a week since I emailed them and still nothing…

  • DearbhlaMcE Dearbhla McEleney (@DearbhlaMcE) reported

    @AskNationwide absolutely terrible customer service, 3rd time saying further delays in our mortgage application and still no further forward and now at risk of losing our house!

  • Welshsprout 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Under investigation yet again! (@Welshsprout) reported

    @AskNationwide Do you only support England? Where was the flags for the other home nations games? How much was #BorisTheSpineLess paid for this publicity stunt?

  • Brettina10 Brettina (@Brettina10) reported

    @Lookinupatstars @AskNationwide @sandettieauto Same thing happened to to me a few weeks ago, I tried reaching out to support they did nothing, then a friend of mine referred me to #cybermonstersecurity on Instagram he resolved it immediately. Check him out I’m sure he can help you out too.

  • cfc123123_ CFC20 (@cfc123123_) reported

    @john3ners @AskNationwide Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rexxytech and they help me recover my hacked account back. His an expert

  • kalder9 Kate Alder (@kalder9) reported

    @AskNationwide hi, how do I download a pdf statement on my Help to Buy ISA? Can’t find it on either app or online banking and need it for mortgage application

  • asma_monsa Asma monsa (@asma_monsa) reported

    @AskNationwide hi there I made a payment to Argos and they took it twice by mistake and one payment is now stuck in pending and my balance is overdrawn. Can you please help me remove this so my balance is back up to date??

  • IK1994 rivers (@IK1994) reported

    @AskNationwide I see that you’ve deleted your terrible tweet with Johnson “our PM” stood on your flag. I’m sure he appreciated the opportunity to pontificate but as a customer I did not. I will be closing all accounts with you.

  • peterainbow still can't work out who i am ᐰ (@peterainbow) reported

    @AskNationwide so why would you support a tory PM part of a government who clearly have zero respect for anyone other than themselves