Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/20/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ulfxr Ulf (@ulfxr) reported

    @AskNationwide I'm having issues logging into my current account for the first time after setting it up. The one time code sent via text message is incorrect. I have tried multiple times.

  • peekay14 PeeKay (@peekay14) reported

    @AskNationwide - I've been a customer of Nationwide for over 20 years, but today, the appalling customer service, the complete intransigence of the people on the phones, has lead me to decide to close my account and move my money elsewhere. Nationwide doesn't care!

  • PaulDrew60 Paul Drew (@PaulDrew60) reported

    @AskNationwide I'm struggling to reach you by phone or webchat today, with very long waits on both. Please can you advise on the best way to reach you? I need to speak to a person, it's not covered by online help guides or Ari.

  • ChrisJAshwell CJA (@ChrisJAshwell) reported

    @AskNationwide It is not working on my IMac. I am trying to pay in euros to a French account and every time I get due to a technical problem says unable to continue. IBAN is 27 characters beginning FR76. Just not working for past two days. And I am using a statement from the Bank I am paying.

  • emz_k03 ♥ Emma Knox ♥ (@emz_k03) reported

    @eosgreg @AskNationwide Yeah I just tried it again 10mins ago in case it had been fixed but still the same 😢 definitely seems like a system error. Annoying when you work through the week and want to get things done at the weekend 👎🏼

  • TheLostSettler TheLostSettler (@TheLostSettler) reported

    @AskNationwide I have already linked this thread to the complaints team and I will publish all your correspondence on this thread so everyone can see how poor your customer service is.

  • TheLostSettler TheLostSettler (@TheLostSettler) reported

    @AskNationwide Ok so my complaint will now be responded to on 18th August. So much for 5 working days. Liars.

  • eosgreg Greg Hunt (@eosgreg) reported

    @AskNationwide @emz_k03 I am also experiencing the same issue with regards to logging into my mortgage application. Worked last week. I suggest someone looks at the system as it seems to be down at the moment… hence the error

  • marczac84 Marc (@marczac84) reported

    @AskNationwide why would you block my card for my online shopping even though I used it the week before with the same retailer? Oh and I verified it when the order was placed.

  • Calebtwister1 Cleb (@Calebtwister1) reported

    @AskNationwide @TheAA_UK currently stuck in France with a broken down car. Covered under flex plus AA, but hours and hours on helpline hold yesterday. Got through today to Lyon office but recieving little help. Is there a number for someone that will help us get sorted?