Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/28/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Cherico_L Cherico (@Cherico_L) reported

    @AskNationwide They have transferred us to your European partner who have said they can't do anything until Monday. They’re trying to find someone to recover us to at least Calais but have said we need to cover the costs. This is not the recovery service we were led to believe

  • Cherico_L Cherico (@Cherico_L) reported

    Huge lesson NEVER rely on breakdown cover with a bank. Broke down in France @AskNationwide said we’d be recovered home. The French recovery service took us to the closest garage + abandoned us! They won't look at the car until Monday. Our antigen expire tomorrow so we’re stuck!

  • Helenjoylast2 Helen2065 💜 (@Helenjoylast2) reported

    @AskNationwide I keep having trouble with a certain company and i have cancelled on their website to stop receiving the snackboxes and even after cancelling they keep sending things or charging me £6.99 each month.

  • oricachaneltay Orica (@oricachaneltay) reported

    @AskNationwide When I go onto the website I don’t get the option to use the chat service

  • SiddallAJ The 32 cricketer (@SiddallAJ) reported

    @AskNationwide good afternoon. Why is your branch phone line not working? I need to order some cash please.

  • MosoRen Just Mos (@MosoRen) reported

    @AskNationwide How can easily access my account history from over 18 months ago?

  • darrenhayman Darren Hayman (@darrenhayman) reported

    @AskNationwide I did, you weren't good enough. After fifteen questions I got one wrong and you ended the call. It's ok. I don't expect anything more. I'll fix it when it's less stressful and I can have the patience to deal with you.

  • kerrylouise15 kerry louise (@kerrylouise15) reported

    @AskNationwide is the banking app down? Trying to transfer money to another of my accounts and it says essential maintenance but the service status says everything is working normally?

  • THEDONYB THE YB (@THEDONYB) reported

    @AskNationwide Absolute shambles. An hour of my night wasted. Pathetic service. Its not your fault but nationwide are shambolic, noone asked you to block my card. your systems dont work and somehow thats my problem? why didnt you ring me if youre that worried? a complete joke.

  • chris59806030 chris (@chris59806030) reported

    @AskNationwide Disappointing that a loyal customer cannot make their account joint and it’s easier to move to a new bank as I can utilise the current account switch service for opening a new nationwide account.