Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/23/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pkrpmusic paul pledger (@pkrpmusic) reported

    Hi @AskNationwide . You are officially the most useless bank I've ever had to deal with. I'm trying to pay @HMRCcustomers and your utterly useless antiquated systems are giving me a 500 error. If I miss this deadline, I will take you to court. I WILL take you to court. I WILL.

  • KateRumTruffle Kate (@KateRumTruffle) reported

    Hi @AskNationwide you sent me a new debit card but it’s not worked since. I’ve tried using it with my pin, didn’t work. Won’t do contactless. The letter with it said it would work straight away. Please help.

  • JessieF22333613 Thekitchenwitch (@JessieF22333613) reported

    @AskNationwide Which point is this? I key in my account number/ long number on my card and then it asks me for my on line customer number, no other options,

  • wlwdarcy amy ⚢🧣 (@wlwdarcy) reported

    @AskNationwide any idea why my apple pay just stopped working randomly when i tried to get on the tube? i have enough money in my account it just wouldn’t let me through the gate :/

  • JessieF22333613 Thekitchenwitch (@JessieF22333613) reported

    @AskNationwide Hello this was not helpful as it keeps asking me to key in my on line banking customer number and I don’t have one, I just need to speak with someone.

  • JadexDayx Jade Day (@JadexDayx) reported

    @AskNationwide it is absolutely unacceptable to be on hold for an hour (first call) then get cut of by your customer service team and 25 minutes (second call) to again be cut off... My thoughts would be you clearly don't want my money...

  • HAHarveyAuthor HollyAHarvey Author (@HAHarveyAuthor) reported

    @AskNationwide what happens when the person sent out to do an emergency repair hasn't actually repaired the problem? They said someone would be in touch but in the meantime, it's been raining in my bedroom. Thanks.

  • stehanna26 Stephen Hanna (@stehanna26) reported

    @AskNationwide is the online banking platform down? I am still waiting for the one time code via text message to confirm my identity to log in… please can you assist?

  • KatieLouiseN Katie (@KatieLouiseN) reported

    @AskNationwide Are you experiencing issues today? Our joint account and my partners current account have had all our debit card payments decline all day and when I log in on the app I can't see the current account, it only shows our mortgage.

  • stehanna26 Stephen Hanna (@stehanna26) reported

    @AskNationwide I’ve tried on my laptop and I’m still having the same issue. I don’t have a card reader - so I am just relying on the text message for security reasons.