Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/12/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (24%)

    Website (24%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • charlyadtweet Charles Adams (@charlyadtweet) reported

    @AskNationwide That Only Answers the first part of my question. Second Part - Will members be advised why they are stepping down, and what the criteria for selecting replacements will be?

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide "We cannot access your information of f the back of a tweet for security reasons, that is why. If you continue to spam us we will sadly have no choice but to block you when we obviously would prefer to try and help you. Karen"

  • Dabber_D88 J (@Dabber_D88) reported

    @pgr3master @AskNationwide It’s only an issue for the new iPhone 13 due to a small redesign of the screen. Until an app update comes out you can access the top part of app screen if you flip phone on side (landscape mode), you can then easily select anything at top of screen.

  • Chater1Clare Clare Chater (@Chater1Clare) reported

    @AskNationwide I am an ex employee. I need contact details so as any future employers can be provided with a reference. Can some please help me?

  • alanOF Alan O'Flanagan (@alanOF) reported

    @AskNationwide Hi, I've set up Google pay on my current account but when I try to use this method of payment it doesn't work. The phone buzzes but then says there was a problem. Any ideas? Thanks

  • EJ_sketches Emma-Jane (@EJ_sketches) reported

    @AskNationwide To register PoA (two attorneys) over a relative’s accounts, your website says we can do this in a branch or by post, but that if it’s by post we may still be asked to come to the branch. Would all three of us need to be present? It’s tricky when the donor is frail.

  • Annette29397338 Annette Morrissey (@Annette29397338) reported

    @AskNationwide My son has recently opened a flexone account and the contactless part isn’t working… he has used the pin to activate the card but contactless still does not work… so not sure who he needs to speak to?

  • WholeWheat90 Wholewheat (@WholeWheat90) reported

    @saggitariusnoah @AskNationwide Calls people snow flakes but have your star sign in your bio haha

  • Dan93733439 Dan (@Dan93733439) reported

    Help @AskNationwide I need to make an urgent payment to a new payee today but I’ve forgotten my debit card PIN for use in the card reader - I never use a debit card for spending. Is there anyway I can do this; it seems a very ancient way of doing things?!

  • TomasLibby Libby TOMAS (@TomasLibby) reported

    @AskNationwide So your lack of contacting the customer you now threaten to block us. Clearly cannot ring clients back that they resort to threats when lack of client care is beyond you.