Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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SpreadsheetJones
(@AManCalledMax) reported
@AskNationwide Sure. The msg is "we seem to be experiencing some technical problems"
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G∆VIN
(@GavinEdgar4) reported
. @AskNationwide any plans to get rid of the card calculator? It's safe but loads of other orgs get away with not using one. Feels like ransom hardware at this point stopping people from moving money quickly (post login) why the extra hurdle?
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Mussie Kifle
(@mussiek) reported
@AskNationwide Don't worry can wait. What bothers me is the service in your branch and how Nationwide is performing against other banks. I instructed @VirginMoney the same thing and it was opened last week and funds transferred. Good luck to #nationwide
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SpreadsheetJones
(@AManCalledMax) reported
@AskNationwide How can I use chat if I can't open the site? Will go to the branch to make the payment, and hope you sort yourselves out.
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Kevin Scallan
(@ScallanKevin) reported
@AskNationwide What times are the help lines open?
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Rebecca
(@RJMcColl) reported
@AskNationwide I was told by the mortgage assistant that a manager didn’t want to speak to me because they couldn’t do anything to help. Checking that I had heard what she had said correctly, she said ‘yes’ that was what she had been told by a manager. 2/4
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Kevin Scallan
(@ScallanKevin) reported
@AskNationwide are you having problems with debit cards as I’m trying to pay some bills online and it’s been rejected 3 times although the funds are available and it’s not the same company I’m paying?
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Beth Durant
(@bethmaidurant) reported
@AskNationwide I ordered a bed from Made in May and paid on my debit card - it hasn't arrived since and their website is now not in use. Can I do a chargeback on this purchase?
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Gogger
(@Gogger16) reported
@AskNationwide @twpburton Tom, I had the EXACT same issue - they didn't send me a card reader and couldn't make payments! I've made a complaint and waiting to hear back from them. I've received my £200 so this weekend I'm switching again to another bank. I'm not carrying about a card reader all the time!
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Jamie Garner
(@jonnybros89) reported
@AskNationwide What on earth is going on with your customer service?I’ve been waiting on the phone for 30 minutes. I also tried your complaints line and that was 30 minutes too. If this is how you treat long term customers then you won’t be lasting much longer. Abysmal