Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/24/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (28%)

    Login (28%)

  3. Website (24%)

    Website (24%)

  4. Transactions (11%)

    Transactions (11%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealJimShady ⚡JimShady⚡ (@TheRealJimShady) reported

    Our 2 year fixed mortgage deal ends in February. Just checked with @AskNationwide and the same 2 year fix is £600 more than we're currently paying. SIX HUNDRED. Jesus. Can't even sell due to the building safety crisis. Trapped. #endourcladdingscandal

  • jwheelaa Jack Wheeler (@jwheelaa) reported

    @AskNationwide Okay, I have a pending transaction that definitely needs to be cancelled. Can you help with that?

  • abikolliari Abi Kolliari (@abikolliari) reported

    @AskNationwide how do I close down an account I have not used for a while please? credit card thanks

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide In that 14 weeks, that same fraudster has defrauded two more people that I am aware of. Time for Nationwide to update its 'promise'. I trying to resolve this with the help of police, but Nationwide have not done a thing.

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide @financialombuds I complained to Nationwide on 12th August (7 weeks ago) about the Nationwide Scam Protection Promise and the Fraud Support Teams slow reaction; no reply. I have to wait 8 weeks before I can contact you about it. One more week to wait! #ombudsman

  • markm82 Mark (@markm82) reported

    @TheRealJimShady @AskNationwide Yet more impossible decisions, costs & uncertainty for people in our position. Even if we could sell, buyers are hobbled by these same Tory-caused rate rises. I hope there’s improvement in your options before Feb for you. Ultimately no winning while we have this government. 🔴🗳

  • Jennylboy15 Jenny Boyle (@Jennylboy15) reported

    @AskNationwide It's external but no reason why and you have been experiencing issues.

  • pootsiii ************ (@pootsiii) reported

    @AskNationwide trying to get through to your support is like trying to rip my penis off with the other end of a hammer

  • paul_mcquillan Paul McQuillan (@paul_mcquillan) reported

    @AskNationwide I've sent it all to the Nationwide Fraud Support Team, 14 weeks ago, they could give you the details.

  • babygurrrrrlll a (@babygurrrrrlll) reported

    @AskNationwide @manycornio Having the same issue but neither payments have reached my barclaycard but both payments have been taken out of my nationwide account ?