Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/09/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PennyPencils123 Penny Pencil & Books ✏️ 📚 (@PennyPencils123) reported

    @AskNationwide Hi! I can't visit your website or mobile app - it's inaccessible at the moment.. It keeps saying that it's too long to respond.. I've tried accessing from different computers.. other online banks are available without issues..

  • SamanthaWalsh76 The Non-Mum Network (@SamanthaWalsh76) reported

    @AskNationwide Hi there, I transferred £ to a newly-closed account in error on 29/09 and it’s still not been returned - how do I follow up with this pls?

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @AskNationwide - I’ve sent you a DM - looks like scammers are working again. I’m receiving txts re blocked credit card, a transaction today at 11.02 (untrue) and a recommendation to call an 0800 number - not done it. Heyho!

  • PennyPencils123 Penny Pencil & Books ✏️ 📚 (@PennyPencils123) reported

    @AskNationwide Morning! I'm unable to access mobile app nor online banking this morning.. are there any issues following yesterdays AWS outage? Thank you..

  • M95754861557 MattH (@M95754861557) reported

    @JLP_officialxxx @AskNationwide I'm no expert but might they put a CIFAS marker by your name (and anyone they think you are linked to) making it difficult to bank elsewhere? I would cooperate then close it and tell them to **** off.

  • No_name_on_twit Nope (@No_name_on_twit) reported

    @AskNationwide This is just not true. We called the branch and were told that if she goes there they can only set up a call with the number you gave They cannot help with mortgages direct.

  • omletteprincess danielle sarah (@omletteprincess) reported

    @AskNationwide hi - why is it so hard to sign into the app / for past month just keeps buffering - sometimes I wait ages to sign in - other times I just give up - is something wrong? I have a Lloyds app and don’t experience the same

  • Xynthymr Xynthymr (@Xynthymr) reported

    Hi @MartinSLewis, For context: I wanted to pay £100 cash into my gf's account to help her cover an unexpected bill. It was a one-off. I had all the necessary info (Account Number, Sort Code etc), but #Nationwide said I could only do it if I possessed her card. 🙄 @AskNationwide

  • hatetorycuts 💙Susan Robinson 🌹🐞💙🐝🐈🐈🐝💙 (@hatetorycuts) reported

    Hi @AskNationwide Is there truth to the rumour that you're going to be given power to spy on older people's bank accounts? Please let me know in advance so can move to another bank who don't support such an invasion of privacy

  • No_name_on_twit Nope (@No_name_on_twit) reported

    @AskNationwide my daughter is trying to arrange a mortgage with Nationwide. It’s taking too long (4 weeks so far!) they keep telling her there is a problem with the IT system. I think someone has screwed up. Should she go elsewhere for her mortgage? 1/2