Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@markgsx_r) reported
@AskNationwide Any further updates? I have now missed my credit card payment deadline, even though the “faster” payment was made in plenty of time. How will you support members who incur charges resulting from this failure?
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Chris Hole
(@JustAdNauseum) reported
@AskNationwide Is it true that this absolute mess has been caused by an error while switching systems to a Microsoft Cloud based service? If so, you know what's wrong and will have at least some idea how long it will take to fix. That information is not yours to keep to yourself, get talking.
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Threnodial_boy.
(@ThrenodialBoy) reported
@boriscarter52 Same story with me my friend and other than an apology on here there is zero information on the @AskNationwide website, I mean really!
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TwinFolk
(@Robjn12) reported
@AskNationwide There has been a slight arrogance from nationwide over this issue. Almost tough luck..no one is to big they won’t take a big fall
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Amy-Louise Burton
(@AmyLouiseBurto3) reported
@AskNationwide The issue is people are due to be paid and haven't received their wages, no one can move money from the account if they haven't got any in it.
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suzie
(@suziempay) reported
@allyshacrow @AskNationwide Same here all those people having wages or benefits or even from relatives to help out in these last few frantic days how can you do it or even buy online if u can't get out ?! Awful and so much xtra stress we don't need
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house of fraser
(@Stephen5269511) reported
@AskNationwide Really don’t want to sound harsh but nationwide is a dreadful service mind, always a problem
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Jack Clarke
(@JackClarke1596) reported
@AskNationwide My cat is at the vets at the moment needing treatment and I need to pay upfront. I CAN’T pay up front because of YOUR PROBLEMS and so my cat cannot have the surgery needed - this is INCREDIBLY DISTRESSING. Please advise urgently when this will be resolved.
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amirah kukan
(@AmirahKukan) reported
@laurajaneosborn @AskNationwide Hopefully not. I'm praying the problem will be fixed for everyone b4 that. Benefits use BACS I've seen that a few customers have recieved their payments. I really hope this is the case
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Threnodial_boy.
(@ThrenodialBoy) reported
@aliswindell90 @AskNationwide AND ITS STILL NOT WORKING 11 HOURS LATER?! #nationwidewheresourmoney @AskNationwide #HALLO?