Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/17/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (20%)

    Website (20%)

  3. Transactions (13%)

    Transactions (13%)

  4. Login (10%)

    Login (10%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JimWendt8 Jim Wendt (@JimWendt8) reported

    @Richardmcfc @AskNationwide Exactly the same thing I faced and when I tried contacting support for almost two months and all I got was automated robot replies, and no answers I resulted to Multitask_Support on Instagram and they got everything to work in few mins

  • anf_96 David (@anf_96) reported

    @Richardmcfc @AskNationwide Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Dellycrack22 on Instagram who helped me out

  • VinnieRNV8 Vinnie (@VinnieRNV8) reported

    Hi @AskNationwide whats that crock of **** tax rebate advert? Bin

  • cinderemma__ emma (@cinderemma__) reported

    @AskNationwide i am begging you to tell me why your app is so ****

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide Unless you have an iphone then nationwide refuse to help or let you check your balance make bills. If you have an iphone bollocks to you your not worth the effort.

  • nats148 Natalie Francis🖤🤍 (@nats148) reported

    Text at 07:43 from @AskNationwide to report suspicious activity on my account, card blocked and investigation in place by 08:00 👏🏻 Thanks for the help.

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide it’s been over a week now and still I can’t use my app I have no idea what money I have or don’t have I can’t pay bills. This is disgusting no support or help from nationwide at all.

  • MattAshman17 Matt Ashman (@MattAshman17) reported

    @Laura_coucill @AskNationwide Yes working fine now

  • sampson_ken Ken Sampson (@sampson_ken) reported

    @AskNationwide Thank you although I’m not sure what you can actually look into - if I’ve understood your correctly it’s a contactless or non-contactless card no choice. Sorry nationwide but it’s not good enough as a customer of 20+ years I expect the same functionality as Halifax and Lloyds!

  • karenbhughes100 Karen Hughes (@karenbhughes100) reported

    @AskNationwide @Assurant My daughter has phone insurance with nationwide through your flex plus account. She claimed for a screen repair, sent her phone to your recommended repairer and it has been returned with a broken microphone. She cannot use her phone for phone calls now.