Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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SNPOKEMON
(@Snpokemon09) reported
@AskNationwide I’ve got a duplicate debit on my statement - same company same amount. I’m aware there was an issue affecting a small number of customers. How do I get this sorted?
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Mark Bush
(@mjb8028) reported
Is there an issue with @AskNationwide card payments at the min (about half hour ago) just paid for parking, haircut and some food and all seemed to take ages to go through
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Lesley ❤️#nhslove❤️
(@1958Minerva) reported
@AskNationwide Thank you. That was speedy & appreciated. I shouldn't have been messed around on the phone as I was especially as that fact isn't clearly available on the website. Please pass my comments on to the relevant department.
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David Seale
(@davidseale1985) reported
@AskNationwide Hi yes. The first thing I tried. I can log in on the web etc just not on the app.
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Trev Hagger
(@haggi76) reported
@AskNationwide would you be able to help me please? I need to ask something but I don’t want to ask in public. Thank you.
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Ady Longmate
(@LongmateAdy) reported
@AskNationwide Waste of time . I'm sure I won't get this problem with my next bank.
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Kro
(@KrojanUK) reported
@AskNationwide Can Nationwide members adjust the contactless limit down from the new £100 limit? I don't feel comfortable or happy with that amount if my card happens to get lost and someone unscrupulous finds it and has a mini spree at my expense.
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Matt Ashman
(@MattAshman17) reported
@AskNationwide is there a problem with your banking app? It has suddenly, and annoyingly, stopped working on my phone. I’m running iOS 15.1
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Keith Nason
(@Keith_Nason) reported
@AskNationwide I have had a reply from your complaints team but the reply was far from satisfactory. Shame you think it is acceptable to set a system that just cuts people off after waiting to be answered for 1 hour. Should have spent the time looking for a more customer focused organisation.
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Joe Tiedeman
(@milkyjoseph) reported
from
Cheltenham, England
@MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔