Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/02/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide That's the number I had an hour-long call to today. Bloke I spoke to was unable to view or edit answers to questions about my income, my use of my Nationwide accounts, or how money is transferred into my accounts, even though they are part of the form that appeared on login.

  • saramcca Sara Webb (@saramcca) reported

    @AskNationwide My son is ringing your helpline number as he’s struggling to set up a new student account but there is no option for new customers. How does he speak to someone please? Your website says to ring that number!

  • Petrolhead113 Ian Jones (@Petrolhead113) reported

    @Godfrey_Bloom @AskNationwide Godfrey, Lloyds bank are bloody awful too !

  • XplodingCabbage Mark Amery (@XplodingCabbage) reported

    @AskNationwide And as you surmise the form no longer automatically appears on login. Hence I am stuck with no apparent way out.

  • ytivixelfeR Gratus.eth (@ytivixelfeR) reported

    @Godfrey_Bloom @AskNationwide May I recommend Bitcoin for your next bank. 24hour service. Transfers take around 30mins and cost a few cents, and best of all you don't have to deal with a phalanx of 20 year old TikTokers to stop you doing what you want with your money. It does also outperform gold.

  • English___Quiz An Inquisitive Englishman (@English___Quiz) reported

    @iain_cooke @Godfrey_Bloom @AskNationwide I'm picking up Northern Rock vibes here. Puppeteers using puppet 'influencers' to manipulate the public into bringing about a desired scenario - in this case, slimming down market 'choice'. We are obviously being funneled towards a one bank digital monetary system.

  • YamyamLad Yamyam (@YamyamLad) reported

    @AskNationwide so just went to local branch to DEPOSIT money into her account!! Not allowed. Has to be the account holder!!! WTF???? Its not like I am withdrawing. So glad I don't bank with you anymore!!! 😡😡😡

  • Carlbut64917569 Carl butcher (@Carlbut64917569) reported

    @JamesPGoddard90 @Godfrey_Bloom @AskNationwide Agree absolutely brilliant service can’t fault them

  • YamyamLad Yamyam (@YamyamLad) reported

    @AskNationwide so just went to local branch to DEPOSIT money into my wifes account!! Not allowed. Has to be the account holder!!! WTF???? Its not like I am withdrawing. So glad I don't bank with you anymore!!! 😡😡😡

  • BCCletts 'H' 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 Keyboard soldier (@BCCletts) reported

    @Heidi_Labour Well I really hope that the bus services are better than on my last visit when everything shut down by 18.30 & I had to cycle out to Potterne Needs to be a serious coach stop on M4 beside @AskNationwide HQ to deliver faster express coach services without driving through Swindon