Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie
(@E46911398) reported
@AskNationwide why are you SO hard to get a hold of!? I’ve emailed you several times now about a new account I’ve set up, but can’t access. You’ve sent me two letters and both times my PIN has been unidentifiable!! PLEASE CAN SOMEONE GET BACK TO ME ASAP
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Mo F.
(@red_herring123) reported
@AskNationwide How do I register for internet banking when I still haven't received a customer number, nor written confirmation of a savings account I opened a week ago?
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David White
(@DavidWhite_IO) reported
@AskNationwide Hi Mike! I’m going to have to call … again, when I’m in the UK. It’s is ridiculous that I was told I had frozen my own card when I told the advisor I hadn’t, even the app said I didn’t although she was telling me I’m wrong . Every time I’m on holiday- problem!
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adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide I’m not doing the demo part shouldn’t have to do I’m not bothering sorry another customer gone
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DJP
(@DamonJ2001) reported
Tried to deposit @BBCCiN donations into @AskNationwide in Winton Bournemouth today to be told they are not taking donations Not what it says on the CiN website and not great service from who aren’t supporting CiN in 2022 #CiN #ChildrenInNeed2022
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Kris
(@Kris08860201) reported
@AskNationwide Nationwide can you reply! Ignoring my request won’t resolve the issue.
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Rory Peter
(@RoryPeter7) reported
@AskNationwide how can you not have phone lines open 24/7 in the 21st century. Not particularly helpful if someone has a problem.
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Adrian Parker
(@Silverfox0504) reported
@AskNationwide This all impossible. I have been left waiting 30 mins on a phone call with nationwide with no response and now ,at your suggestion, no response for 30 mins on your web chat!
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Ann Cleary
(@clearya1) reported
@AskNationwide how long does it take to resolve my visa dispute? I was charged £17.50 on a FAKE ULEZ site in London! Please refund my money.. :(
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Debbie Buckley
(@Debbie_buckley) reported
@asda Hi, can you advise why ASDA has stopped accepting payments via @AskNationwide debit cards and withdrawals from the cash machines please? ASDA Aintree & ASDA Kendal. No problem any other company & no cash flow problem. #embarrassing when there's other people around