Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/02/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Annettelawer Annette lawer (@Annettelawer) reported

    @AskNationwide Hi. My contactless isn’t working. I can only pay by putting in security number. Do I need a new card?

  • lumm91 . (@lumm91) reported

    @AskNationwide My friend talked to them earlier too just to see what they’re like and they wanted bank transfer payment same as me. I would just appreciate any help and hopefully my money back, I’ve been cheated from my birthday money so I can finally treat myself.

  • Dr_K_MedicOptom Dr Khalid @Tradingmedic (@Dr_K_MedicOptom) reported

    @AskNationwide Your service is horrendous, I have had my account blocked and I've spoken to your customer services agents and they cant get through to the fraud team and keep cutting my call, its disgusting, I can't access my account, you need to sort this, or I will sue you in a small claims

  • Lynbodegas WE ARE LED BY A QUOKERWODGER (look it up😉) (@Lynbodegas) reported

    Anyone else having problems with @AskNationwide app?

  • citizenmatta Matt (@citizenmatta) reported

    @AskNationwide I didn’t realise potential fraud issues weren’t considered unimportant yet nationwide cannot be contacted because they’re not open. This is a joke!

  • HelenHeise helen heise 💙 (@HelenHeise) reported

    @AskNationwide I just tried again as I had looked there... Nothing... It might be that I set that and all my savings accounts up Feb 20? I've sent a message via secure email now as I'll want data for any accounts in the period, even closed. Thanks for your help Adam

  • Bobby04300555 Bobby (@Bobby04300555) reported

    @AskNationwide It says its experiencing a technical problem please restart app to try again..I restart it and nothing happens...ive got Restart option and service availability option but still can't get into my online account..

  • julie84gw julie (@julie84gw) reported

    @AskNationwide Hi you stated they have until midnight on 7th to take or release the payment and they have still not done this Spoke to BA they can’t help

  • thrillz_box Thrillz ⚡ (@thrillz_box) reported

    @hennessy_hayley @AskNationwide Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too

  • Sanibel_Sam Meidas_Sanibel Sam (@Sanibel_Sam) reported

    @AskNationwide Is there a problem with Credit card billing? My Select Card statement is usually issued 3rd of the month but, as of 7th, there's no sign of the May statement. What's occurring?