Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/22/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tsaksonakis Stelios J (@Tsaksonakis) reported

    @AskNationwide It's valid, Tina; the refund went through, yesterday. but the problem is the transaction fee. I was informed by a person named 'Jack' (at Nationwide) that this is immutable. I have, effectively, been charged £25.30 in pound to euro fees, for a product I didn't receive. It's wrong

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Rebecca Nairpour sent me a insulting email telling me that everyone did their best & my sons/wife's issues were unknown to Nationwide. I sent back a timeline of our experience & to me, she decided to walk away. Just like Joe. Been with Nationwide 25+ years. Shame on U Nationwide

  • TinaAnderson86 TiNa AnDeRsOn 💙 (@TinaAnderson86) reported

    @AskNationwide is the system down again

  • lesf42 Leslie Fuller (@lesf42) reported

    Hi @AskNationwide, there seems to be an error with displaying transactions on Internet Banking (Web browser) at the moment.

  • leanne28971551 leanne (@leanne28971551) reported

    @AskNationwide 7 working days ? Or just 7 days

  • SeantheLloyd Sean Lloyd (@SeantheLloyd) reported

    @SportingNest @AskNationwide Well said. I'll happily mention Nationwide did provide strong compensation for a rather important payment delay. I very much hope this will be the last error of this kind. #notconvinced

  • lesf42 Leslie Fuller (@lesf42) reported

    @AskNationwide I will do that, but have not experienced this problem before.

  • philipamour Phil Amour (@philipamour) reported

    @AskNationwide hi there, how can I email you guys regarding a system error which happened during an AIP application?

  • DunedinBarry Barry Clark 🇺🇦 (@DunedinBarry) reported

    @AskNationwide 35 days to 'investigate' is completely unacceptable. How can you possibly consider 35 days to be doing 'everything possible'. Someone needs to pick up the phone and speak to me - stop hiding behind policies to excuse unacceptable customer service.

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide Website on a PC