Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/04/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Fabiannenava Fabianne Nava (@Fabiannenava) reported

    @AskNationwide please can someone contact me asap. I’ve tried to get hold of your customer service about fraud and no one is getting back to me!

  • rescue193uk Rescue193uk & Arrow (@rescue193uk) reported

    @AskNationwide payment issues with accounts again??? Is this more NWBS IT issues, seems to be a fairly regular occurrence these days. When do you expect the issue to be rectified. thanks - a nationwide account holder

  • NnMonky Craig (@NnMonky) reported

    @AskNationwide Live chat isn’t going to help, needs a developer to investigate - the recent APP updates have made the User Experience awful

  • Tak3itAway mae 🐙💖 (@Tak3itAway) reported

    Has anyone else got issues with @AskNationwide not accepting Touch ID to get into banking apps? Accepting Face ID for my own account but not my grandmothers.

  • stevie2612 stevie (@stevie2612) reported

    @AskNationwide will this "issue" you're having with outgoing payments delay my car insurance direct debit? I've got to say, this is becoming a regular "issue"

  • SC_194 Jay (@SC_194) reported

    @AskNationwide Hi, how do I request a pin reminder or a new pin? Trying to do it online and it keeps asking me to log in which I’ve done, multiple times

  • ShotsFiredNorth The Shots Fired North (@ShotsFiredNorth) reported

    @AskNationwide I have had a sum of money sent to my account and it isn't showing. Is there issues on the system?

  • daviesjanet6 jan davies (@daviesjanet6) reported

    @craigc2011 @AskNationwide Just logged onto the online banking and it's saying there is a problem.

  • ATUXDAG Antony (@ATUXDAG) reported

    @VeryHelpers any reason a customer cannot set up a direct debit using @AskNationwide? I know that the details are correct for the direct debit. Do you make it especially difficult for your customers to manage their account?

  • soniabsuffolk Sonia B 💙 (@soniabsuffolk) reported

    @AskNationwide can you please provide updates on your current issues with payments please. I'm currently on the phone to your call centre and the person I'm speaking to has no idea there's a problem. Is this fault affecting debit card use and/or cash withdrawals too?