Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/18/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (30%)

    Login (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jeremyindie Jeremy Patrick (@jeremyindie) reported from Betley, England

    @AskNationwide could I please ask if you are going to cover overdraft fees caused by my salary failing to reach my current account with the current outage please?

  • Deniseb99031637 Denise brown (@Deniseb99031637) reported

    @AskNationwide hi, I am a nationwide customer when is the online banking going to work I need to send money

  • irv101 vino 🇿🇼🇿🇼 #054 (@irv101) reported

    @AskNationwide How long is this problem going to take to be resolved?Some of our plans have already been ruined.

  • GrahamBH20 Graham (@GrahamBH20) reported

    @admiralross2400 @AskNationwide @saraheds123 Couldn't agree more. I've just read some tweets about families who cant eat tonight and mortgages that wont be paid and all they have done is send a generic reply. Its shameful and disgusting in how they are handling that with no offer of support.

  • ChloeBe90685554 Chloe Bennett (@ChloeBe90685554) reported

    @AskNationwide you’ve been working ‘hard’ all day!! Nearly 6pm and it’s still down. Absolute shambles of a company what the actual hell id this about. People have Xmas presents to buy and all your answers are literally the same. Sort it out!!!

  • Lee_Suffolk Lee (@Lee_Suffolk) reported

    @AskNationwide Could you please advise exactly what has happened to cause this issue today?

  • GavinCorrigan Gavin Corrigan (@GavinCorrigan) reported

    @Roguexx @AskNationwide It’s killer right, hopefully the issue is resolved over night but the fear is real if it isn’t.

  • My6Percent My6percent (@My6Percent) reported

    @KeaneJohn69 @AskNationwide Thank you. Luckily I'm privileged enough to have some money in my account. Reading through their timeline though there are hundreds of their customers who are now going to go involuntarily into debt because of Nationwide errors. No doubt shareholders will still make £ though...

  • LucyLou1878 Lucy McIntyre (@LucyLou1878) reported

    @AskNationwide @mistry_bhaven Almost 12 hours down now, absolute joke. I get paid tomrorow and need the money urgently and it’s not looking likely now!

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide @longdickjohnsin My suggestion is stop copying and pasting tweets that give no proper information and get people high up to read these tweets and offer proper support to people on here ive seen with families who cant access their money to feed their children