Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/24/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • vgnmnky Rob Johnson (@vgnmnky) reported

    @AskNationwide Thanks, done. For info, couldn't complete application using Firefox browser (no error, just hangs at step 1).

  • SuzyMuirhead Suzy Muirhead (@SuzyMuirhead) reported

    @AskNationwide, I appreciate that you are trying to stop fraud but when it takes over an hour of calls to get your credit card unblocked there is something wrong with your customer service. PS credit card is still blocked.

  • debbiorchid Debbi Williams (@debbiorchid) reported

    @AskNationwide #homeinsurance Just been advised by your home emergency claims team that following a 3am emergency call out yesterday, that you won’t replace parts in my main toilet cistern as I have another working toilet! Surely this is a joke???

  • ChareeOkee Father Spodo Komodo (@ChareeOkee) reported

    @AskNationwide Would that cause it as I’ve never had that issue before ?

  • missastraw Ann (@missastraw) reported

    @AskNationwide how do I order a new card if mine isn't working properly?

  • DanDohertyBlog Manchester Food Tourist 🐝 (@DanDohertyBlog) reported

    @AskNationwide Thanks, but I’ve already done that- you lock me out my account for failing security and then refuse access to the information you hold on me so I can check why I failed security questions - awful way to do business - it’s made me realise I stayed loyal for 20 years for nothing!

  • DanDohertyBlog Manchester Food Tourist 🐝 (@DanDohertyBlog) reported

    So that’s the @AskNationwide flex plus and credit card accounts closing - their bad customer service made me realise there are better accounts - @VirginMoney account not only gives you a better insurance cover (travel/phone/tablets/AirPods etc) - but they also pay interest 👋

  • ExplainingMoney ExplainingMoney.co.uk (@ExplainingMoney) reported

    4. @AskNationwide once again round of this weeks list, they’re offering £100 for new customers to switch to one of their Flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.

  • SuzyMuirhead Suzy Muirhead (@SuzyMuirhead) reported

    @AskNationwide I would love to do this, however, twice I have tried this, over an hour in total wasted and no further forward. The second time I even got cut off the second time. Worst customer service I have ever had from Nationwide.

  • ChareeOkee Father Spodo Komodo (@ChareeOkee) reported

    @AskNationwide Hi. Yes I’ve actually managed to find it and I’ve been able to login with that. But the issues with the login are definitely a concern for me as it should send me an SMS normally. Perhaps Nationwide could look into that please But thanks for your help.