Is Nationwide down in Cardiff, Wales?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (41%)
-
Website (22%)
-
Login (20%)
-
Transactions (12%)
-
Withdrawals (2%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
-
paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
-
Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
-
Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
-
Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
-
Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
-
LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrea Mattis
(@AndreaAnn_M) reported
@AskNationwide disappointed with your telephone service. Your app has kicked me out. Trying to ‘re-enrol’, tells me@that you haven’t got my mobile (don’t believe that). So when I call (twice) I cannot get a simple update done. 1st caller not helpful and 2nd caller connects me 1/2
-
Stuckinlondon
(@Stuckinlondon1) reported
@AskNationwide can my access savings account receive international payments from within the EU?
-
Linze
(@linsey1404) reported
@AskNationwide So I can't access my money via online banking for at least 5 working days!!! I'm not in the country at the moment and wanted to transfer money
-
THE YB
(@THEDONYB) reported
@AskNationwide Absolute shambles. An hour of my night wasted. Pathetic service. Its not your fault but nationwide are shambolic, noone asked you to block my card. your systems dont work and somehow thats my problem? why didnt you ring me if youre that worried? a complete joke.
-
Orica
(@oricachaneltay) reported
@AskNationwide When I go onto the website I don’t get the option to use the chat service
-
David White
(@DavidWhite_IO) reported
@AskNationwide out with clients and you block my credit card. Call you, give the code you messaged me and… sorry, that department has gone home! I had already spent £100 & limit well above 100! Left here, with a bill with my clients, can’t pay for it! Embarrassing! Client paid
-
Deji Abisogun
(@dejar26) reported
@AskNationwide Its been 2 months and my claim hasn’t been attended to!!!! Extremely Poor service
-
Andrea Mattis
(@AndreaAnn_M) reported
@AskNationwide Can someone at NE give me a call to sort what is something super simple please? I cannot sit and wait for another 13 mins or more- it’s frustrating and tbh the customer telephone service has not been great at all
-
Andrea Mattis
(@AndreaAnn_M) reported
@AskNationwide 2/2 2nd call tells me@they cannot seem to do update my record with my mobile, transfers me to another department - that’s closed!!!! Waited on the phone for 13mins to not have good service. How can something so simple be hard. I cannot use app as NW kicked me out!
-
kerry louise
(@kerrylouise15) reported
@AskNationwide is the banking app down? Trying to transfer money to another of my accounts and it says essential maintenance but the service status says everything is working normally?