Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Arsenal whippet
(@gary_whippet) reported
@AskNationwide Spoken to your team. The problem is you farm the jobs out to CET home services who are totally useless. And looking through the complaints about them you are fully aware that they are hopeless. Do not insure with nationwide. £100 per month for nothing. Used my own plumber
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Snap
(@VPG_Snap) reported
@dianepickup @AskNationwide Let’s just hope when they open tomorrow they will provide public information as to what the issue was and when we can expect payments. I feel it will be sooner than later because otherwise that news coverage that will come tomorrow will be a hell lot worse!
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide You're 'not here' for your customers. Stop Lying! You put up interest rates every time bank of England does but other banks don't all do this & stay solvent. You're just GREEDY & DON'T care about YOUR customers. Awful, sad!
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Soph
(@SophG_) reported
@AskNationwide why can I not pay a company? Error message says it doesn’t recognise the name
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Stron Tium
(@strontium74) reported
@AskNationwide disgusted with your service today. Really concerned about unknown payment on my credit card. Took over half an hour to answer card helpline after giving up on first call. Been a customer over 30 years. May switch after this
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george graham smith
(@ggs4760) reported
@AskNationwide hi,if I open a instant access savings account. Can I obtain a ATM card for the account. I will be opening the account on line.
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Mark Mitchell 馬可友
(@vancouverbrit) reported
@AskNationwide how do I get in contact with your switch team? It’s now over a month since I opened the account - neither customer service nor complaints are doing anything! This is some of the worst customer service I’ve ever experienced from a UK bank! #customerservicefail
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🎃Loki The Pumpkin Prince🎃
(@LokiStarPhoenix) reported
@dianepickup @AskNationwide There’s anywhere from a few hundred to a few thousand people who haven’t been paid. Some of us have been waiting since Friday for our due pip. Those of us who are able to are calling DWP in the morning to complain and demand they fix it
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Snap
(@VPG_Snap) reported
@dianepickup @AskNationwide Unfortunately doubt it’s a nationwide issue. My mum banks with them and whilst her Child Benefit went in today her PIP hasn’t. Appears this has been an issue for people since late last week :(
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Al Heron 🇺🇦 #JFT97
(@Al_roar) reported
@eon_next There's really no need. Just pay my money without delay. The request is in, but you seem to want to take 15 days having dishonestly claimed it's down to @AskNationwide.