Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/30/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tinyw773 Tiny Walton (@Tinyw773) reported

    @AskNationwide can I access my mortgage statements through the App?

  • debbieharris2up Debbie Harris 💙 (@debbieharris2up) reported

    @AskNationwide I have just done so. I have given up waiting for anyone to respond on live chat on your website!

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • TheRealSJR Stewart Rogers (@TheRealSJR) reported

    @AskNationwide I know. I mentioned that twice already. I just don't know why Nationwide thinks that's ok. I have no access to funds until this is resolved. I have an important bill to pay. I'm stuck, and there's no sense of urgency on your side at all, just people repeating the same message

  • danhardaker danhardaker (@danhardaker) reported

    If there’s an Adam Palmer who is a customer of @AskNationwide and lost his wallet in Peschiera del Garda, it’s now at the police station.

  • BrianHawkins8 Brian Hawkins (@BrianHawkins8) reported

    @AskNationwide Milford haven, Pembrokeshire branch, she has been told now have to wait until after 2 to check if it has gone through, just poor customer service in my opinion, machine should be marked out of order

  • TheRealSJR Stewart Rogers (@TheRealSJR) reported

    If I were in a life/death situation while traveling, @AskNationwide would let me die. App is ancient, the dependence on the card reader is insane, no way to call me quickly on a non-UK no. as I can't call them, no way to login to the site without my UK SIM. 24 hours wait to call!

  • ladkiloon Ri रि (@ladkiloon) reported

    @AskNationwide Internet banking, it’s still not working. I get the technical error message after putting in all the login details

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide People do not have time to do this every day. Half an hour on hold yesterday. Don’t have that time today. Clearly a problem with using it on apps. Trainline yesterday. Shell today. Embarrassing and inconvenient.

  • debbieharris2up Debbie Harris 💙 (@debbieharris2up) reported

    I must say that the customer service from @AskNationwide is appalling. New joint account opened well over a month ago. Slow service, refuted complaints and still no card readers making some transactions impossible. Looking for an alternative joint account - suggestions welcome!