Nationwide

Is Nationwide down in Cardiff, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/07/2025 04:10

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (27%)

    Website (27%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TinaAnderson86 TiNa AnDeRsOn 💙 (@TinaAnderson86) reported

    @AskNationwide is the system down again

  • nakamuramartin Martin (@nakamuramartin) reported

    @AskNationwide hello. Are you expecting issues with account switching from another provider?

  • midge60 Sue McCaffray 🌻🌻 (@midge60) reported

    @AskNationwide Logged into the account with no problems, trying to make an online payment to an existing payee for £29.70. The egg timer didnt stop .... then the page said tech problems.

  • jaystocky Jamie (@jaystocky) reported

    @AskNationwide I'm getting a technical problem error trying to sign into online banking.

  • philipamour Phil Amour (@philipamour) reported

    @AskNationwide hi there, how can I email you guys regarding a system error which happened during an AIP application?

  • SeantheLloyd Sean Lloyd (@SeantheLloyd) reported

    @SportingNest @AskNationwide Well said. I'll happily mention Nationwide did provide strong compensation for a rather important payment delay. I very much hope this will be the last error of this kind. #notconvinced

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide Website on a PC

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide U appoint the insurers, & if U're happy to inflict this level of service to save money it says loads about what U think of your customers. Hope your bonus was a good one for the record quarterly profits. I'm watching my family struggle. Enjoy spending it. Bet I'm blocked.

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide Rebecca Nairpour sent me a insulting email telling me that everyone did their best & my sons/wife's issues were unknown to Nationwide. I sent back a timeline of our experience & to me, she decided to walk away. Just like Joe. Been with Nationwide 25+ years. Shame on U Nationwide

  • DunedinBarry Barry Clark 🇺🇦 (@DunedinBarry) reported

    @AskNationwide utterly frustrated with poor customer service from @AskNationwide. Nobody taking ownership of my complaint after making an unauthorised transfer of funds from my account. Terrible service.