Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/23/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MartGray Martin Gray (@MartGray) reported

    @StarlingBank @adrianmahoney I wouldn’t bother with these new banks with daft names, we are always thrilled by the service from @AskNationwide - and our local branch sells marvelous marmalade for charity

  • shaun_gavi32797 Shaun Gavin (@shaun_gavi32797) reported

    @AskNationwide Hi, Nationwide FlexPlus customer. All online payments I attempt to make are failing. Can some please help with this? Thanks.

  • Megatron4368 JungleBwoy🦧 (@Megatron4368) reported

    @pjwileman @AskNationwide Having same problem sent some money from another account and not landed as of yet aswell

  • keefdavid56 Keith Friend #FBPE (@keefdavid56) reported

    @AskNationwide Hello. Is there a problem paying Everyday cash spend into accounts please

  • wasiwittyonce Hank Voight (@wasiwittyonce) reported

    @AskNationwide hello I’ve made a bank transfer to my housemate it usually goes in his account within seconds. But he still hasn’t had it. Any issues?

  • ethanms10 Ethan (@ethanms10) reported

    @AskNationwide Do you have an issue with direct debits this morning? My council tax DD hasn’t been collected strangely…

  • tanyamaymurph tanya murphy (@tanyamaymurph) reported

    @AskNationwide is there an issue again with payments, both my brother and I bank with you and he's tried to send £20 to my account, it's not sent but his app is saying £20 has gone. He sent again and his app said £62 was gone and now his app saying nothing has sent.

  • mariejane2020 Jane-Marie (@mariejane2020) reported

    @AskNationwide I am trying to enter the details that I really do not wish to enter but the site has technical difficulties, do you have an indication of when it will be fixed please?

  • jmcjoolee Julie (@jmcjoolee) reported

    @AskNationwide absolutely appalling customer service both from online chat and by phone this morning. Colour me unimpressed

  • RobertCushen80 Robyn Cushen (@RobertCushen80) reported

    @AskNationwide your app is not working AGAIN. seriously. Sort it out.