Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/23/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (61%)

    Mobile App (61%)

  2. Website (21%)

    Website (21%)

  3. Login (7%)

    Login (7%)

  4. Transactions (4%)

    Transactions (4%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GeordieDavie72 David Liddle 💙🔴⚪️ (@GeordieDavie72) reported

    @LauraJ8338 @AskNationwide That’s not good at all. I’ve not used any of the mainstream banks for years now. Wouldn’t touch any of them. Never had any problems with either of those I mentioned. Even get paid a day early with Monzo :-)

  • ronniemac93 Cameron (@ronniemac93) reported

    @AskNationwide seem to have issues every month now. Becoming a joke.

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported

    @AskNationwide Your systems are archaic and failing customers. Complaints procedure is not working and I feel short changed as I upgraded to Flexi Plus and now given the privilege of paying for poor service.

  • Chantel34243895 Cheerylfc (@Chantel34243895) reported

    @BarclaysUKHelp do you offer a service better than @AskNationwide

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide So you spend the past 12 hours working on making sure money can go out of accounts while keeping hold of ALL the incoming money. Why am I not surprised?

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide I wanted to understand whether I ought to move banks as I was worried about the regular errors with payments. Your automated response just makes matters worse.

  • mjha001 mel (@mjha001) reported

    @AskNationwide Do your company seriously never learn anything from past issues? This has happened nearly every month for the past few months It's not good enough really, is it? Whoever is in charge of your website needs a serious talking to about how to manage it.

  • robatmtaviation MT AVIATION And LOGISTICS LTD (@robatmtaviation) reported

    @AskNationwide do you have any updates on when the service will be back to normal thanks

  • kellycoombs21 Kelly Coombs (@kellycoombs21) reported

    @AskNationwide Appalling service again around pay day can’t pay my phone bill now even though I have transferred the money 🤬

  • ChloeBe90685554 Chloe Bennett (@ChloeBe90685554) reported

    @AskNationwide online purchase isn’t working either!!!