Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Nicholson
(@rnzz99) reported
@AskNationwide I’m really struggling to get online after starting an account transfer. App keeps kicking me off. Also got a text saying there may be an issue with current bank. Nothing in writing. I think I will cancel transfer but I can’t make contact with you!
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Thomas Preece
(@tepreece) reported
@proogs @AskNationwide I was getting those same letters. Support told me it was because I hadn't filled in an email address in one section of the site (I think credit card) - I fixed that and the letters stopped. My email address is also at my own .net domain.
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Yolanda Samuels 🇪🇺🇺🇦 #FBPE
(@knitrockchick) reported
@AskNationwide Had to do another verification, but the app is not letting me log in.
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Catherine O'Donnell
(@Catheri02068701) reported
Day 49 of no access to funds from @AskNationwide for my friend who has bipolar disorder . No money for medicines, no phone or email since @AskNationwide have not paid direct debits as promised. no contact with me breaking' 5 day reply to complaint ' commitment @Debbiecrosbie1
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mollie snook
(@molliesnook) reported
@AskNationwide hello I’ve just got a new phone and trying to get the nationwide app back onto my phone. Every time I try , it keeps coming up saying your experiencing a problem. Is the app not working at the moment?
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Peter Scandrett
(@proogs) reported
@AskNationwide Well, I had an online chat the other day (alluded to in the thread) and then got the message quoted in this thread. I'm dubious about the explanation I've had. Is there a policy document anywhere that explains what email domains can and can't be used for customer comms, please?
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Rob C
(@robcruss) reported
@AskNationwide Our mortage is up for renew in Jan and would like to discuss our options. We have looked online to do it ourselves but feel a chat with someone would help
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Ryan Comfort
(@Rcomfort94) reported
@AskNationwide Don’t worry, I’ve sent a formal complaint but I doubt anything would be done because you’re all useless. 3 and a half months you have been stringing me about back and forth from the back and I’ve been a loyal customer for 12 years. Absolutely ridiculous .
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Grace Clifford
(@GraceOnBass) reported
@AskNationwide the cash machine at Berker's pool sheffield has just crashed and swallowed my cheque without giving it back. The machine has now voided the transaction and gone out of service
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⊥ᵒᵚ Cᵸᵎᶺᵋᶫ∸ᵒᵘ ✗
(@thefalken) reported
@AskNationwide @proogs Do you support .info email domains?