Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
Please, @girlfromafrica at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for outcome of the investigation. HELP!
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had various accounts with you for over 30yrs & I’m struggling to reconcile this ad for English football which visually shows only a distorted BBC Weather-esque Scotland, with continuing being a customer. You really need to rethink your ad policy, &/or hire another agency.
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newman
(@newman_h25) reported
@AskNationwide So I have to pay money to access my money
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@AskNationwide Had to do this twice now with a triple access saving accounts V13 to v14. So you are saying you made v13 obsolete in weeks. Just do what other building societies and banks do and raise the rates on the existing accounts, your current practice looks (and is) underhand
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide It's not the queue it's that no one knows how to help when you get through. I don't believe you don't understand me. I have been clear. If you even read my messages you must understand. You are just reading from the same script as the rest. Shame on you Sherrie
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Jeremie Amoroso
(@Jeremie0492) reported
@AskNationwide how can I get a file download of all of my transactions on my account? Who do I need to get in touch with to access this? Many thanks 🙏🏼
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AntD
(@Anthondo1970) reported
@AskNationwide help my app is stuck at talking to Nationwide. What should I do?
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Matthew Carder
(@Matthew_Carder) reported
@AskNationwide I got a new phone and tried to set up the app on the new phone but when it gets to the one-time code part no text is received. I have deleted app on old phone and my phone gets texts from other apps for similar process. Can you help please?
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Alexandra Davies
(@AlexandraDavies) reported
This may make me sound incredibly old but can anyone recommend a decent home insurance company with good service? @AskNationwide have increased mine by 40% with no claims made because “people in my area may have claimed for accidental damage during lockdown” and won’t reduce it.
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Sheens A
(@SheensA1986) reported
I am emotionally exhausted by the total ineptitude & misinformation provided by @AskNationwide’s #TheMortgageWorks - provided estimate of 5 weeks = 5 months & counting… Hopefully a report to @financialombuds will ensure TCF practices are actually adhered to. Absolutely awful. 😔