Is Nationwide down in Cardiff, Wales?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Nationwide
Nationwide is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (33%)
-
Website (28%)
-
Login (20%)
-
Transactions (13%)
-
Withdrawals (4%)
-
Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
-
Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
-
Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Smith
(@DannyLee1980) reported
@AskNationwide I had gone through the help and compliants process and was rejected because I didn't meat the criteria at the time for the loan extension, Told it would pause the loan and it would make it extend when applied for this #payment #holiday
-
Danny Smith
(@DannyLee1980) reported
@AskNationwide I am aware of this, I took a 6 month one because I was furloughed then laid off, I am still jobless tried every possible route to get back in to work so I can support my family. Because I was facing a hard time I didn't meat the criteria for the loan term to be extended.
-
Nick Anderson
(@uknickand) reported
@AskNationwide any news of increasing savings interest rates? Your site still says working on it. Any dates yet? Looking for increase in junior isa as competitors much better rates. I’ve already moved my savings away.
-
tdendy
(@theresadendy) reported
@AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.
-
Blue and Shots
(@Bluelion2007) reported
@AskNationwide What has happened to customer care service from you. Absolutely appalled how you have treated me. Time to switch banks. @MetroBank_Help
-
Siobhan Taylor
(@ShivviTaylor) reported
@AskNationwide absolutely shocking service from yourselves! Applied for a mortgage on 8th March and documents are still to be reviewed and have been told you're on a 5 day turn around. Constantly have the phone put down on me and told to call back another day after 4pm!
-
Mark
(@mellowmark) reported
@AskNationwide Access to online banking and app has been blocked for a week now. I need access to my current account and savings account to buy food and pay bills. Have been a customer for over 25 years, why is my account blocked for no reason?
-
🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@AskNationwide I pay into the same credit card every month from the same ******* card so why ******** do I need to verify. Who ******* else will pay into my ******* credit card from my ******* bank card. #idiots
-
Stevie
(@ole7070) reported
Hi @AskNationwide I've been waiting 10 weeks now to get storm damage fixed through our house insurance. Can you advise when contacting @financialombuds should my complaint be against @rsagroup who underwrite or the policy supplier? Customer service has been utterly dismal
-
Rhys Goode
(@rhys_goode) reported
@AskNationwide hey, I’ve ordered a new card reader twice now and nothing has ever turned up…help!