Nationwide

Is Nationwide down in Cardiff, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 10/17/2025 11:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (29%)

    Website (29%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • EventOCallaghan Mark O'Callaghan #HiddenDisabilty #EpilepsyAwarene (@EventOCallaghan) reported

    @AskNationwide is the app down or is it just me? Keep getting a pop saying you are but online it say everything is ok 👌 but I can’t get in on my App 🤪🤨🥸

  • BarnsleyBusted Confused about Life (@BarnsleyBusted) reported

    @brianvicky28 @daniellemaher13 @AskNationwide Same after last time and complained dealt with it they said the issues on bank holidays were resolved l, clearly not as never in this late they don’t realise how anxious you get waiting when god knows how many other BH we been left without money

  • swady09 daz swad (@swady09) reported

    @lloyds have a word with @AskNationwide there banking apps always crashing so they will be able 2 help ya

  • SillarsAnthony Anthony Sillars (@SillarsAnthony) reported

    Still awaiting a settlement figure from #themortgageworks. Promised within 20 working days. Today is 27 working days. USELESS customer service. Why can’t the company that owns them @AskNationwide help? Is their customer service just as bad?

  • LorraineEason4 Lorraine Eason (@LorraineEason4) reported

    @AskNationwide Already spoken to someone. Can only progress things with mother in tow, which is going to be virtually impossible to achieve. Like I said, hiding behind legal ‘responsibilities’… 😞

  • daniellemaher13 Danielle Maher (@daniellemaher13) reported

    @AskNationwide is there a problem with incoming payment

  • simon50p Simon Haugh (@simon50p) reported

    @AskNationwide Your iOS app is not working correctly. See the most recent reviews on the Apple App Store and you’ll see there’s a growing number of negative reviews all saying the same thing.

  • TheAA_UK The AA (@TheAA_UK) reported

    @GemmaLDunn @AskNationwide Hey Gemma, happy to hear we could help and fingers crossed it wasn't anything serious 🤞🔧.

  • AndrewCraggs7 Andrew Craggs (@AndrewCraggs7) reported

    @AskNationwide can you explain why a refund on a credit balance on a Nationwide credit card can take 5 working days and then you sent the funds by Cheque!!! I am disgusted.

  • MeBeardedWonder Bearded Wonder (@MeBeardedWonder) reported

    @AskNationwide @StuartJones Hi Dominika, Stuart is thinking of making banana bread and wondered if you have a good recipe... @Debbiecrosbie1 customer service is very hit and miss .. Do you need help? I know you know more having been in banking more then 20yrs and now getting a salary of over 1.2 m..