Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/13/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jessicawillmott . (@jessicawillmott) reported

    @AskNationwide your website says your mortgage enquiry phone line is open from 8:30-4 on a Saturday, but when you ring it says the lines are currently closed. Is there anyone we can talk to today please?

  • 777ds6jz5v Dan Wilson (@777ds6jz5v) reported

    @AskNationwide Asking me to log a complaint doesn’t help me: Shower, use the toilet, cook, wash clothes, feed my dog. @AskNationwide Disgusting misinformation on your policy sales website. “Repair” doesn’t mean repair. Feels like fraud.

  • dandehussey Ellie Hussey (@dandehussey) reported

    @AskNationwide good afternoon. My husband and I have card readers to access our accounts at home. They are playing up and giving us a low battery warning. Could you advise us what to do about this as they are very hit and miss as to whether they work

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide now I appreciate the banknhas tocopherol its self bit I assure you the problem is at your end

  • enragedbadgerz Jonathan Waterhouse (@enragedbadgerz) reported

    @AskNationwide and also lies to you about the service being broken or not. thanks. KAMARA

  • JamesHardz2022 James Harding (@JamesHardz2022) reported

    @AskNationwide what's the reason services are down for planned maintenance until 8am ??

  • nik_tchouparov Nikola Tchouparov 🇸🇻 (@nik_tchouparov) reported

    @AskNationwide Is that legal? Does not it breach the rules of the payment schemes? What seems to be the underlying problem. Thanks. (btw, I don't feel any safer)

  • HannahRoseBee Hannah Rose (@HannahRoseBee) reported

    Can’t cope with the fact @AskNationwide still make you use a card reader to set up a new payment. It’s a pain in the *** when they take 5 working days to send a new one 🥹

  • 777ds6jz5v Dan Wilson (@777ds6jz5v) reported

    Now stuck in a house with NO WATER SUPPLY and earliest the fault can be ‘investigated’ is 13th Feb. No heating, no water…why bother with insurance? @AskNationwide your service is disgusting

  • LS19Rob Rob (@LS19Rob) reported

    @AskNationwide your AI chat is of no use, the agent who it was transferred to couldn't help then after calling the number I was given, navigating the millions of options I was then told lines are closed and cut off. Will you be as useless or can you assist?