Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/10/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • thetoffees133 Stephen Webber (@thetoffees133) reported

    @AskNationwide card not working can you send me a new card out

  • jillbooth2002 Gillian Booth (@jillbooth2002) reported

    @AskNationwide Last week I emailed the CEO at Nationwide to ask him to help with my ISA transfer. Same request to Twitter. It has been going nowhere for over 3 months. Nothing! What a way to run a business. Now off to the FCA.

  • AndyGoreing Andy Goreing (@AndyGoreing) reported

    @AskNationwide The app is up to date. I have only had an issue since updating the app

  • DonnaRo95008278 Donna Ross (@DonnaRo95008278) reported

    @AskNationwide Does that mean older than 36 month old are lost and i will not be able to access

  • Chord198 Canam (@Chord198) reported

    @HalifaxBank @pinkandtweed I moved to @AskNationwide 20 years ago pal and have never had any problems with them. They have also removed all their C19 screens etc and masks are not compulsory. My advice is take your good business elsewhere and hurt these shysters in their profits

  • hameth76 James Hambly (@hameth76) reported

    @AskNationwide hi, I’ve had a late payment fee added to my account even though payment was made on the day of my credit card statement? Can you help please? Thanks.

  • GypsyGenome 💙‍☸️‍💚 Anna 💙‍ (@GypsyGenome) reported

    @AskNationwide for some reason neither the app and website are letting me transfer between my accounts and I haven’t seen any service messages?

  • juliafelix21 Jayne Morden (@juliafelix21) reported

    @AskNationwide I live in France and want to apply for a mortgage on a UK property because I’m returning to the UK. Yet your website says I need to be a UK resident for tax purposes before I can apply. Does this mean I can’t get a mortgage?

  • BoyceJunior Nicola Boyce (@BoyceJunior) reported

    @AskNationwide Please sort out your pre-historic process for changing an address. Been on the phone for 30mins after checking on the website that I could do it over the phone, to then be told I have to go in branch to do this! Get in to the 21st century!🤬🤬

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?