Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/24/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (29%)

    Login (29%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • stevo_125 Steven Oldfield (@stevo_125) reported

    @AsboAye @AskNationwide @AskNationwide - Is it possible to request a callback instead of this never-ending queue nonsense. It clearly isn't working. :-(

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @AskNationwide I needed to send a secure message and got 'Arti' instead. 49 hours later I'm still waiting for a reply! I phone you and, after passing security and pressing lots of buttons got, "Our offices are now closed". No information of how to contact NW these days. It's rotten service now!

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide Not the first time its happened though is it. Wish id of lnown this before i switched from a bank i had no issues with

  • Samantha_editor Samantha Harman (@Samantha_editor) reported

    It's really not OK that @AskNationwide has an 'issue with incoming payments.' Wonder if they'll accept that as an excuse the next time someone goes over their limit and is charged an extortionate fee.

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    Switch to #nationwide and within the first month theres a glitch and payments are held in a queue. What a ****** decision to move to them!! @MartinSLewis @AskNationwide

  • LukeR_TMS Luke Roberts (@LukeR_TMS) reported

    @AskNationwide I've just spent an hour on the phone with your contact centre and they could not tell me anything about the investigation, how long it will take or when I can access my accounts again. Useless

  • LondonHotspur London Hotspur (@LondonHotspur) reported

    Are @AskNationwide going to be compensating those of us who currently can't access our wages due to the Nationwide banking system being down? #Nationwide #NationwideBank

  • Davewalby Walberinho (@Davewalby) reported

    @AskNationwide 5 days wait does not help me. It's been over 2 weeks with no contact and no explanation. I need a new offer tomorrow at the latest. Please can someone do SOMETHING instead of just telling me to call or complain or wait 5 days!

  • clayton_hatch Louise Clayton-Hatch (@clayton_hatch) reported

    @AskNationwide seriously. You payment system is down. AGAIN. you've had this before - sort it out. Can't receive or send anything and have an international payment to send as a matter of urgency how long is this rubbish going to take!!!!

  • JoanneGEEK14 Jo (@JoanneGEEK14) reported

    @AskNationwide is there an issue with incoming payments again? Sent money from Monzo and it has not credited