Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/18/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BbyJcpx Joleigh Price (@BbyJcpx) reported

    @AskNationwide You quite frankly do not give a **** as we’d not be getting these automated responses but a genuine human being replying. How are you able to sleep at night?

  • liquidaria Hev (@liquidaria) reported

    @AskNationwide It’s been over four hours now!!!! If this isn’t resolved ASAP this will be the final straw to take my account elsewhere. Seems you’re always having issues with payments in yet always manage to take payment out without problem.

  • Liverbirduk Carey (@Liverbirduk) reported

    @AskNationwide Shame you can’t sort your payment issues as I can not access my money

  • kellyw2094 Kelly Dunn (@kellyw2094) reported

    @APxx77 @DJ_MICKYT @AskNationwide It’s crazy, I spoke to natwest where I sent the money from, their timescale is 24 working days if I want to claim it back. I can’t afford to be so much money down at Christmas. It’s a joke!

  • katylou2009 katy biggs (@katylou2009) reported

    @AskNationwide absolutely disgusting that this issue has lasted all day, ruined shopping day as money not in and you “can’t give a timescale” is not good enough!!

  • Miss_CK1980 Miss C (@Miss_CK1980) reported

    @AskNationwide @Man_Power_Music I have no money for my Christmas food shop now @nationwide as family have today transferred money into my account to help. And you have this issue. Not on!!

  • WillyMcSnatch 'Wee' ***** McSnatch (@WillyMcSnatch) reported from Stonebroom, England

    @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

  • DunningtonAlex Alex Dunnington (@DunningtonAlex) reported

    @AskNationwide @itsazoe Today's my birthday, It's 4 days before Christmas, for most people it's payday or a day or two before, and as a national financial institution, you don't even know when you'll solve the problem Has any explanation been given to customers as to what has caused the problem or why?

  • K_Stand_Red 🅼🆁. 🅼🆈🆂🆃🅴🆁🆈 (@K_Stand_Red) reported

    Hi @AskNationwide due to pick up a new car Thursday. Will this issue be fixed by then and/or will you compensate us when the deposit is declined?

  • AdamFry25644167 Adam Fry (@AdamFry25644167) reported

    @AskNationwide says there are payment issues is this ongoing problem