Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/12/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (27%)

    Login (27%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dudumiee dudu ? (@dudumiee) reported

    @AskNationwide @zsllondonzoo You guys have been bad. I have been trying to close a bond that isn't even up to 14days but your staff keep passing me around. From bank to Mobile banking to internet bsnking to phone calls. It's all terrible.

  • dave28263 Dave (@dave28263) reported

    @AskNationwide Been sitting here on hold for ages because the bank is a bag of ****

  • __jnsy JNSY (@__jnsy) reported

    @TheAA_UK @AskNationwide poor service. So far been waiting 6 hours for recovery. Is that really acceptable!??

  • HelenBrown599 MrsHelenB (@HelenBrown599) reported

    @AskNationwide Ibrahim from @Morrisons Customer Services, during the (recorded) 32 minute (most of that on hold) call that I made to him at exactly 10:00 yesterday (16/10/22). He then emailed me the evidence and said sent it to to hence my call to you this morning

  • tw_hayward Tim Hayward (@tw_hayward) reported

    @AskNationwide why do you still insist in using card readers? Why is my account number, biometrics, customer number not good enough. Who carries their card reader out and about? Can't send money quickly when I'm out without it. #annoying #oldfashioned

  • markmeikle1 Mark Meikle (@markmeikle1) reported

    @AskNationwide crap customer service and appauling set up! Would stay clear of this bank. Better off with @firstdirect 🤬

  • sunriser7 stevecooper (@sunriser7) reported

    @AskNationwide why do i go outside for 20 pounds twice and your bad telephone service just chucks **** in my face. 20 pound for essential.

  • cambusbridge Camilla (@cambusbridge) reported

    @AskNationwide My current and joint accounts aren't showing on my app. Are you guys having issues or is this something I need to call up about?

  • dave28263 Dave (@dave28263) reported

    @AskNationwide Absolute bag of **** bank

  • sunriser7 stevecooper (@sunriser7) reported

    @AskNationwide its shocking your advice the service is not ******* working. and i need 20 pounds now