Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/17/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamKJC LiamKJC (@LiamKJC) reported

    @AskNationwide hello, I'm trying to sign up to online banking and I need my pass number. I have the letter with the number on but its impossible to read. Is there anyway to reset the number without having to wait for another letter?

  • n4p_queen Plantonic (@n4p_queen) reported

    @AskNationwide trying to register for online banking for my savings account but the website keeps telling me my account number is wrong, can you help with this?

  • 23PhilDJ Philip & Mandy (@23PhilDJ) reported

    Rubbish service from @AskNationwide today tried to change account can't be done via app not clear online NOT switch account online chat said could be done in branch. Walked to branch 3 people sat with no work, told no we can't help you with that you'll need to do it online @ home

  • BopaBeth ⚫Beth Joy (She/ Her) (@BopaBeth) reported

    @AskNationwide I'm not looking for info about an application. I'm looking for an answer to a personal query relating to my account. No answer or admission that they couldn't answer in an hour, then call cut. Appalling service. Again. FSO complaint incoming I fear!!

  • BopaBeth ⚫Beth Joy (She/ Her) (@BopaBeth) reported

    @AskNationwide Formal complaint already registered. Shame you would rather proceed to a formal complaint than attempt to help with a relatively minor issue, but your call. It won't be my money you'll be wasting for much longer.

  • ryden_owen ryden owen (@ryden_owen) reported

    @AskNationwide Hi can you help me I've been told my account is temporarily blocked and to ring this number 0800 464 3051 can you confirm this isn't a scam and that I should ring it .

  • Carolin49670071 Caroline Wright (@Carolin49670071) reported

    @AskNationwide I pay £15 a month for the account and I have no access to it so I'm expecting to be refunded the £15 this month.

  • bpackmethod Bronzepackmethod (@bpackmethod) reported

    @AskNationwide do you support Snoop saving app?

  • Capstain411 Capstain411 (@Capstain411) reported

    @AskNationwide Just change the account which I hold with nationwide. The website and Money-saving expert give me the impression I will get switch bonus. Is that correct

  • redwhilton Alan Hobson (@redwhilton) reported

    @AskNationwide It was Low Street Sutton in Ashfield. I felt the way a member of staff spoke was in a stern manner clearly uncalled for to a man she was serving. I overheard her discussing the same customer to another staff member, eyebrows raised with a look clearly uncalled for...