Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/13/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (24%)

    Website (24%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • terrygparrott TGP (@terrygparrott) reported

    @AskNationwide Yes, sort out @BritishGasHelp and get them to fix the My Energy section of their website and app, it hasn't worked since 14th Feb!

  • AC_Cummings1 Andrew Cummings (@AC_Cummings1) reported

    @AskNationwide It’s just extremely disappointing being a loyal customer of 20+ years, but only new customers can benefit from the offer.

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I’ve now been in the fifth US establishment where my card has been rejected. I have cleared fraud, my husbands card works fine and it’s now embarrassing that it’s not working. Can someone find a way to fix it please?

  • p9917j Paul Jones (@p9917j) reported

    @AskNationwide @D4vidElliott I’m also a new (current account) customer- old saver customer. I concur, it’s very annoying.

  • DSRichard81 Sir Zider81 (@DSRichard81) reported

    @AskNationwide drop your poetry Ads, they are awful.

  • bethancelia Beth ~ (@bethancelia) reported

    @AskNationwide I can’t see that either. Mobile or desktop site there’s no contact button aside from calling

  • Claire_Edberg Claire 😎 (@Claire_Edberg) reported

    @AskNationwide Been in Aldi. Debit card was initially declined then accepted (both times PIN entered). Sibling cannot take cash out of cashpoint, yet you havent issued any warnings customers may face problems....

  • PRFCVET peter mays (@PRFCVET) reported

    @AskNationwide hi the face recognition on the nationwide app stopped working some time ago is there a fix ?

  • bit_by_bit Nik - wrangler of Data (@bit_by_bit) reported

    @AskNationwide I didn't ask you to access my account via twitter. I was in the branch, I have used webchat and I have raised a complaint. None of which answered any questions on google pay not working or helped with the issue so far. A physical letter only narrowly beats a fax.

  • ojxcksonnn owen (@ojxcksonnn) reported

    @AskNationwide Hi my current account is set to close on Monday 4th April. I have used the current account switch service to do this. I’m expecting a payment from my old employer this Friday however if it’s late or they pay my closed nationwide account what happens ?