Is Nationwide down in Cardiff, Wales?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Transactions (25%)
-
Login (25%)
-
Mobile App (24%)
-
Website (14%)
-
Transfer (10%)
-
Withdrawals (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
-
LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
-
Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
-
Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
-
Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
-
Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
-
paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
˗ˏˋｓｅｅｓａｗ⁷☆ ˎˊ˗//방탄소년단
(@seeswhore) reported
@AskNationwide the app is down again
-
Hannah Lewis
(@hannlew) reported
@AskNationwide I tried to pay money into an atm today but it rejected some so flattened it out put it back in rejected £20 then said it can’t give the money back. I’ve now lost £90 and the branch hasn’t open until Tuesday when I’m working. I have bills to pay which I now can’t do
-
Frances Nicholls
(@frankie_nicks) reported
@AskNationwide I had a fixed rate cash ISA which matured and is in a maturity a/c, I've opened a triple access ISA & funded it with money from a previous triple access ISA but I'd like to transfer my mature funds in too - can I do that on the app without losing the ISA status?
-
Matthew Ford
(@warmatters) reported
@AskNationwide @AskNationwide the thing is you can’t just remove access to someone’s account without actually making every effort to tell them by email/text/in the app/whatever. The onus should be on the building society not on the member. Really poor service.
-
Emily Cochrane
(@EmilyCochrane19) reported
@AskNationwide The app still isn’t working?
-
olly gibbons
(@gibbons_ol23663) reported
@AskNationwide My device location is set to the UK and always has been. Also when I try logging in via the browser it won’t take me to the login page? Please can you help me? I need to make a bank transfer and don’t want a missed payment on my credit report because of this
-
Matthew Ford
(@warmatters) reported
@AskNationwide They used the chat functionality on the banking app. Directed them to write a long note and wait up to three days. Called customer support. No one in the age verification team available. Maybe there will be someone available tomorrow? But not helpful for this evening!
-
Matthew Ford
(@warmatters) reported
@AskNationwide your age verification policy is a complete joke. You know the age of my teenager because you took all their details down when they opened their account. Now you’ve blocked their access to their account just as they have to pay their rent! Just crap.
-
₿itcoin Ollie
(@BitcoinOllie) reported
@agolaymonday @NatWest_Help Interesting. NW does not even adhere to its own limits. Rejects even £50 in any one month. Also having issues with @AskNationwide which is new. I route around using a neo bank. Inconvenient but hardens conviction.
-
olly gibbons
(@gibbons_ol23663) reported
@AskNationwide I’m in South Africa if that makes any difference? It was working here though until yesterday. I need to make some bank transfers but am unable to. Even when I go on the browser it won’t take me to the login page?