Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/14/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BecciiS_ Beccii Searjeant (@BecciiS_) reported

    @AskNationwide app constantly tells me ‘request timed out’ and I can’t login even when I have a stable internet connection 😩

  • Brad_Pinhorn Brad Pinhorn (@Brad_Pinhorn) reported

    @AskNationwide hey…not sure if you can help. But if I buy an item on Facebook Marketplace via bank transfer and the item doesn’t turn up, would I be covered in anyway?

  • neilhubbardz Neil Hubbard (@neilhubbardz) reported

    @AskNationwide Your slogan, Nationwide, on your side, does that apply to your staff? All I want is good human customer service but you won't let your staff provide it, you'd rather get them to sell me things which really perplexes me as it does most people.

  • AJMarriner Anthony Marriner (@AJMarriner) reported

    @AskNationwide Yes I can access via the browser. However I find the interface/look of it via browser no where near as good as via the app. So any suggestions welcome. Thanks

  • JRF1875 JRF (@JRF1875) reported

    @AskNationwide Hi @AskNationwide my cheque was paid in on Saturday and although it is now appearing in my online account, it is not reflected in my available balance. I thought this was guaranteed to be cleared by 11:59pm on the next working day? Please explain, thanks.

  • proogs Peter Scandrett (@proogs) reported

    Hi @AskNationwide - why can I open accounts online at any time of day or night, but I can't close them online outside of working hours? Thanks.

  • VickyShort_3 Victoria Short (@VickyShort_3) reported

    @AskNationwide 1/7 We've been waiting for a response on our mortgage application since 18th May when we uploaded our survey which disputed the major issues raised by the Nationwide valuer. We were told 5-8 days for a response initially then were told 13 days and when it was

  • reegs1985 Reegs™ (@reegs1985) reported

    Hi @AskNationwide, Is there a problem with your banking app? For 24hrs I haven't been able to access it. I put in my secure details and then I get an error message saying try again later. Thanks!

  • KennyCo03949267 Kenny Cook (@KennyCo03949267) reported

    @AskNationwide Your not here for me. I’ve been a member for over 40yrs but not for much longer. Your customer service has went down the pan !

  • malonetoone BT (@malonetoone) reported

    @AskNationwide Thanks - just that my card reader is broken!