Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/07/2025 11:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Website (27%)

    Website (27%)

  3. Transactions (12%)

    Transactions (12%)

  4. Login (12%)

    Login (12%)

  5. Transfer (5%)

    Transfer (5%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Tashaa_J_ Tasha_NHS (@Tashaa_J_) reported

    @AskNationwide hi. The online app keeps saying "we can't load your pending transactions" is their any issue with the app please.

  • DJP599 DJP (@DJP599) reported

    @AskNationwide why is it that when the base interest rate increases your mortgage interest rates increase immediately, but you need time to consider savings interest increases? 🤔Quote your web site “We're working through what the base rate change means for our savings members.”

  • James_2561 James 🙂 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_2561) reported

    @AskNationwide The app is not showing pending transactions. I know there card transactions waiting to go out. The app keeps saying sorry there's an issue. Sorry we can't load pending transactions. I cleared cache, re-downloaded the app from Google play store. Still same issue.

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @AskNationwide Serious problems with your phone App...No response to complaint emails. Customer accounts are showing with a balance & history, but also a warning to "fund the account" or have it closed. No official response so far. This applies to Easy Access Saver accounts only

  • Candy_89_10 Party popper (@Candy_89_10) reported

    @AskNationwide my contactless payment isn't working.

  • TheOneAndOlly KOD (@TheOneAndOlly) reported

    @AskNationwide is there anyway I can make sure a company does not take money in the future for something I have authorised on the app, for a service that they have not fulfilled?

  • ignorance_dj gareth pollard (@ignorance_dj) reported

    @AskNationwide when is your app or internet banking going to be working? I have just instigated a switch to you and this is really making me think I haven’t made the right choice

  • beckytrotman Becky Trotman (@beckytrotman) reported

    Hello @AskNationwide . Can't log into my account and password reset not working either. Just me or wider issues today? Thanks.

  • fluffygolala Chris Richardson (@fluffygolala) reported

    @AskNationwide @mollyrainford @DianaAward Well you keep sending me letters, claiming there is a problem with my email (which there isn't), however not sure if this counts....

  • dvredxvil j a y  (@dvredxvil) reported

    @PipelineLimited @AskNationwide It seems to be working now