Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 10/15/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (28%)

    Website (28%)

  3. Login (15%)

    Login (15%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • simonbrown62 Simon Brown (@simonbrown62) reported

    @2SmoothBooth @AskNationwide David, check the website now, as increases have been applied to most savings accounts. No update on what this means for existing accounts as yet though, and whether we’ll have to go through the painful process again of closing and reopening to get the best rates!

  • AvivaUK Aviva UK (@AvivaUK) reported

    @ajboorman Hi Andy - As the policy is with RSA/Nationwide you would need to check directly with them. We underwrite several policies, but do not have direct access to them. @AskNationwide @rsagroup Please could you kindly help Andy with this query. Thanks ~ Stu

  • Cami_D_x Cam Darnell (@Cami_D_x) reported

    @AskNationwide Why is it normally the next morning? This has never been an issue before. Is the machine not checked everyday?

  • hollyterrington holly v terrington (@hollyterrington) reported

    @AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?

  • Dale_Harrison Dale_Harrison (@Dale_Harrison) reported

    @AskNationwide "We're here to help", yep. Insane cost of living rises, so you're here to help. Home and Buildings insurance costs last year £419. Renewal quote just dropped: £682. No changes my side. Honestly, thanks so much for the support. 🤬

  • Amit91987 A.P (@Amit91987) reported

    @AskNationwide Hi, does a PayPal direct debit actually count as a DD (as part of the switch service)? Thanks

  • rachelchaplin Rachel Chaplin (@rachelchaplin) reported

    @AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.

  • pupsny claudiaf (@pupsny) reported

    @AskNationwide I’m absolutely appalled and disgusted with your lack of empathy and appreciation for the stress you are causing me with your lack of help with regards to the situation I am in with my house purchase. My case has been escalated three times yet still no response

  • lornalion Lorna Ingham-Law (@lornalion) reported

    @AskNationwide hi I’m trying to switch but every time I get to the ‘full credit check’ I’m taken to an error page and when I click ‘try again’ I have to fill out the form again and receive all the emails again. Do you not have a way to continue open applications?

  • GaryWilliamsIT Gary Williams (@GaryWilliamsIT) reported

    @AskNationwide The one on the end of the number that your digital banking site told me to call so I could access my account.