Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/19/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • IMissHitchSlaps Orwellwasright Abouttheleft 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@IMissHitchSlaps) reported

    @AcceptableToad @AskNationwide have their HQ there. They're importing a lot of workers from india and also outsourcing some of their customer service work to india. Treasonous company. They've had British staff all these years, inc during lockdown, but suddenly they need indians.

  • sjwhite00 Simon White (@sjwhite00) reported

    @AskNationwide I'm seeing repeated failures on the android app and also unable to use an open banking connection. Just me or has something broken?

  • hyperjar HyperJar (@hyperjar) reported

    @sjwhite00 @AskNationwide Hi Simon, we're sorry to hear you're having issues with this. Our team are currently looking into this. In the meantime, you can make a manual transfer using your HyperJar account number and sort code in the Profile Tab of your app.

  • littlefolk43 little folk (@littlefolk43) reported

    @AskNationwide please can you tell me how I get your company to help me. I pay you for my house insurance and I have been passed around since my claim started. I don’t want to speak to a loss adjuster I want to speak to a supervisor at nationwide/RSA.

  • mastersdog master P (@mastersdog) reported

    @AskNationwide Hi. Is the app down?

  • difficultwomanz Emz 💙 (@difficultwomanz) reported

    @AskNationwide I keep getting failures in the apple app for a purchase, setting up an installment plan. Any issues you know about?

  • sjwhite00 Simon White (@sjwhite00) reported

    @AskNationwide I'm seeing repeated failures on the android app and also unable to use an open banking connection. Just me or has something broken?

  • SuperGran0017 SuperGran🐞 (@SuperGran0017) reported

    Hey @AskNationwide Looks like your mobile banking app is down again tonight? Any information on when it’ll be back up?

  • littlefolk43 little folk (@littlefolk43) reported

    @AskNationwide I have nationwide insurance because you say it’s just about the cover. It’s about the service you can expect. I expected it, but I’m certainly not getting it.

  • Ankit20035 mind your own business (@Ankit20035) reported

    Poor service from @AskNationwide once again