Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 11/28/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DunedinBarry Barry Clark 🇺🇦 (@DunedinBarry) reported

    @AskNationwide utterly frustrated with poor customer service from @AskNationwide. Nobody taking ownership of my complaint after making an unauthorised transfer of funds from my account. Terrible service.

  • lesf42 Leslie Fuller (@lesf42) reported

    @AskNationwide I will do that, but have not experienced this problem before.

  • nakamuramartin Martin (@nakamuramartin) reported

    @AskNationwide hello. Are you experiencing any issues with account switching from another provider? Can't do it on internet bank.

  • Helencowles1 Helen cowles (@Helencowles1) reported

    @AskNationwide I understand that problems occur but to say things are ok when they’re not or to blame other providers is very unprofessional. Glad all is now as it should be.

  • matthazley Matt Hazley (@matthazley) reported

    @ColemansArt @AskNationwide Hi, if you are Android, I had to wipe the cache and data and re-log in

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide Website on a PC

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @AskNationwide Is this in the terms and conditions about how much can be transferred in one go and how to close this type of account down?

  • lesf42 Leslie Fuller (@lesf42) reported

    Hi @AskNationwide, there seems to be an error with displaying transactions on Internet Banking (Web browser) at the moment.

  • andrew_cov andrew (@andrew_cov) reported

    @AskNationwide I have close a help to buy ISA. Is there anyway to obtain the closing statement quickly? The stated 7 days is too long for the chain I'm in

  • masterswaby James Swaby (@masterswaby) reported

    @AskNationwide Thanks for replying, do you have any idea when the payment issue will be resolved?