Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/05/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (27%)

    Website (27%)

  3. Login (25%)

    Login (25%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeBookham Mike (@MikeBookham) reported

    @AskNationwide What's the problem with your one-time code SMS system, it took 10 mins for a code to be sent to login and even then failed to work? How about developing a resilient IT system, it's not if it's particularly difficult these days especially with your resources.

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @AskNationwide Manage to close my 1Y TRIPLE ACCESS ONLINE SAVER 12 account and transferred all my money to my 1Y Triple Access Online Saver 13 account, thank you for your help but when I enquired at another branch nothing was said to me about how to close and how much money I could move.

  • midge60 Sue McCaffray 🌻🌻 (@midge60) reported

    @AskNationwide Is online banking down please?

  • ADRIAN982 ADRIAN CLARK (@ADRIAN982) reported

    @AskNationwide I can't see my recent transactions or transfer money, on online banking. Is there a problem?

  • matthazley Matt Hazley (@matthazley) reported

    @ColemansArt @AskNationwide Hi, if you are Android, I had to wipe the cache and data and re-log in

  • DanR902 Daniel Roe (@DanR902) reported

    @AskNationwide @ColemansArt I'm getting the same. Is this a wider issue?

  • lauren_s268 Lauren Smith (@lauren_s268) reported

    @AskNationwide attempting to switch a current account to yourselves and I’ve got the to final page and the ‘finish’ button just won’t action anything? It’s taken me all evening to get to this point as your website kept crashing?

  • DunedinBarry Barry Clark 🇺🇦 (@DunedinBarry) reported

    @AskNationwide utterly frustrated with poor customer service from @AskNationwide. Nobody taking ownership of my complaint after making an unauthorised transfer of funds from my account. Terrible service.

  • philipamour Phil Amour (@philipamour) reported

    @AskNationwide hi there, how can I email you guys regarding a system error which happened during an AIP application?

  • Bigmac_Stark Bigmac Stark (@Bigmac_Stark) reported

    @AskNationwide oh ffs there's two of those awful adverts? Whose idea were they? They are beyond terrible.