Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cherico
(@Cherico_L) reported
Huge lesson NEVER rely on breakdown cover with a bank. Broke down in France @AskNationwide said we’d be recovered home. The French recovery service took us to the closest garage + abandoned us! They won't look at the car until Monday. Our antigen expire tomorrow so we’re stuck!
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K
(@katieabid) reported
@AskNationwide hi you might want to look at when u report a card missing/lost on the app/website how are you supposed to put it in the card reader?
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Kt
(@fuglyfairy) reported
@AskNationwide utterly disgusted that you issue a cheque in joint names & your branch assistant demands I open a joint account. I'm independent I don't do joint. Telephone CS team has sorted the cheque but I've joined @Metro_Bank this not 1950! I will not be dictated to
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Stuckinlondon
(@Stuckinlondon1) reported
@AskNationwide can my access savings account receive international payments from within the EU?
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THE YB
(@THEDONYB) reported
@AskNationwide Absolute shambles. An hour of my night wasted. Pathetic service. Its not your fault but nationwide are shambolic, noone asked you to block my card. your systems dont work and somehow thats my problem? why didnt you ring me if youre that worried? a complete joke.
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dani
(@32ddanielle) reported
@AskNationwide im in america and my account is blocked again. i cant call the helpline to remove the block bc of my american number. how can i get help to have this block on my card removed?
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Paul Cole
(@ClaretPaul26) reported
The worst customer experience ever with @AskNationwide. It’s easier to just put your money under the mattress.
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Orica
(@oricachaneltay) reported
@AskNationwide When I go onto the website I don’t get the option to use the chat service
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Kt
(@fuglyfairy) reported
@AskNationwide You issued the cheque, I use the facilities in branch all the time. Why could I not just pay it in? It's ridiculous. You've lost a customer.
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AndreaB💙
(@AndreaB3020) reported
@AskNationwide Tried on another computer and definitely not asking for the code to be entered when switching his account at any point, I will pass on your success wishes. Thanks anyway for the help