Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/07/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • timarnold Tim Arnold (@timarnold) reported

    Today @Vimeo have stolen £82.80 from my @AskNationwide bank account in collusion with @Visa. If I didn’t update my payment details, it’s because I didn’t want your service anymore. Taking money from low income musicians in a pandemic is not a good look Vimeo, Visa. Give it back

  • MrAdamB2010 Adam Brown (@MrAdamB2010) reported

    Love sitting on @AskNationwide customer support line for 10 minutes for it to just hang up on me!

  • Hoylake_trucker Sean (@Hoylake_trucker) reported

    @AskNationwide Just tried to do that, but was unable to get past the select all point. Unfortunately I have to be somewhere else shortly, so will have to try again later. Will I be able to come back to thus thread later? Thank you for your help.

  • Rebeccaboden4 Rebeccaboden (@Rebeccaboden4) reported

    @AskNationwide Your recovery service sucks. More than two hours in cold by side of M5. What am I paying for?

  • Ritalee50311452 Ritalee (@Ritalee50311452) reported

    @sophannetaylor @AskNationwide My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to an agent on WhatsApp they are good and they are so helpful and reliable. Am sure they can help

  • IanMcla59662489 Ian Mclaughlin (@IanMcla59662489) reported

    @AskNationwide Can’t access internet banking as don’t have bank card to use card reader and you have not updated her details 3 months ago with her new phone number

  • IanMcla59662489 Ian Mclaughlin (@IanMcla59662489) reported

    @AskNationwide When you fix this issue

  • NozQ Norah Quartey (@NozQ) reported

    @AskNationwide My elderly father tells me he has not been able to access his money in his nationwide account for two months. I’d be really grateful if someone could please call him to get this sorted please. Is that possible?

  • AndreLombard2 André Lombard (@AndreLombard2) reported

    @AskNationwide hi, my banking app hasn’t been working for 3 days now and I can’t get through on the phone. Please can you look at it?

  • sophannetaylor Sophie ソフィ- (@sophannetaylor) reported

    @AskNationwide I’ve been living abroad for two years and want to access my account. My debit card has expired, I have a new phone number, so I can’t get into online banking, how do I change my phone number to an abroad one ? 😭