Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/27/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (26%)

    Website (26%)

  3. Login (26%)

    Login (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyamaymurph tanya murphy (@tanyamaymurph) reported

    @AskNationwide so if someone has sent me a payment for an expensive item, from a different bank, and I've let them take the item are you saying you won't have accepted it and I will be £675 down?

  • Man_Power_Music Man Power (@Man_Power_Music) reported

    @AskNationwide Why is it not updated on Twitter? You say the feed is for Nationwide news, why is this not regarded as news? It feels like it is the news affecting most Nationwide customers today. I think you should make a post about the issue on your twitter feed. Will you do that?

  • BarryBrexit69 Barry Brexit (@BarryBrexit69) reported

    @AskNationwide @aliswindell90 What is the problem explain please ?

  • ChrisSiddons84 chris siddons (@ChrisSiddons84) reported

    @AskNationwide Absolutely lies from Nationwide. Your faster payment system must have failed today because of your inept systems or because someone phoned in sick and you haven’t got the business continuity plan to deal with a payments issue.

  • Berty_boi_new Berty 💙 we are not what u think we are... (@Berty_boi_new) reported

    @AskNationwide hi guys, hope you are well. It says an incoming payment is in a queue. Are there problems at the moment?

  • RavensGuidance Coven Garden (@RavensGuidance) reported

    @AskNationwide Not really good enough, millions of people across the country, in complete panic over not being able to access their own money, another aspect controlled by technology….

  • Ekadzirange Elishama Kadzirange (@Ekadzirange) reported

    @AskNationwide yet again issues with faster payments. Christmas week in the middle of the pandemic😑. When can we expect a fix for this to be in place?

  • emma98392691 emma (@emma98392691) reported

    @AskNationwide I sent a payment to my nationwide account at 07:30am this morning and I understand it’s down but this is my money and I need it? When is this going to be fixed?

  • ClaireHobby2 Claire Hobby (@ClaireHobby2) reported

    @AskNationwide Shame on you…..not good enough at all. You’re going to lose a lot of customers. Crap service

  • tendaisupply Tendai (@tendaisupply) reported

    @AskNationwide trust you to go down the day I’m expecting a very important payment. Can you please explain what is going on and how this has managed to happen so close to Christmas? Embarrassing.