Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/04/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide The sending bank have confirmed that the money has reached Nationwide. So where is it if not in my account? Why are you passing it to them to sort? The SO goes across like clock work each month. The 1 time it hits when you have a payment issue, it’s conveniently not ur fault? 🤥

  • JacquelineBolto Jacqueline Bolton (@JacquelineBolto) reported

    @AskNationwide was told I could not pay my adult sons Christmas money into their savings accounts today. Never had an issue before and under £100. So you expect one to take time off work and my SEND son to put himself at risk to go into a branch?😡

  • obs_comp_mother OCDMother (@obs_comp_mother) reported

    @AskNationwide Hi Beckie Nationwide online chat has said my husband has to contact TSB. TSB are saying the money has left the account so not their problem. Who is going to help us?? We have no money and two kids!! The problem is down to Nationwide system being down yesterday.

  • SantiagoJones Santiago Jones (@SantiagoJones) reported

    @AskNationwide Then where are the many hundred of pounds which left @HSBC_UK (via a standing order that has been in place for a decade without issue) on the 3rd?

  • EggFriedCheese EggFriedCheese (@EggFriedCheese) reported

    @AskNationwide Can't get through on the phone, was waiting earlier and got cut off, and now ringing doesn't even start the IVR. I've made other calls today with no issue.

  • JacquelineBolto Jacqueline Bolton (@JacquelineBolto) reported

    @AskNationwide Strange I paid his birthday cash in at the end of last year with no problem...

  • rachaelmoody_ Rachael (@rachaelmoody_) reported

    @HastingsHelp hello could someone help me please with a late fee applied due to @AskNationwide being down yesterday and my pay not going in? It was not my error. Thanks

  • Vikki81Vikki vikki currie (@Vikki81Vikki) reported

    @andrewI12974165 @AskNationwide You need to log I. To the internet bank on there website and download to a pdf file

  • mcfar32 John McFarlane (@mcfar32) reported

    @AskNationwide Still nothing concrete though really, aim too, should be, already checked with the sender and its left there account Jamie so I know the problem is Nationwide end

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide Hi again Emma. You are failing to respond to the fact you are telling everyone it’s all sorted, but it’s not. Where is my money? Are you staying publicly that you have no issues at all then? @financialombuds