Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/15/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • bethmaidurant Beth Durant (@bethmaidurant) reported

    @AskNationwide I ordered a bed from Made in May and paid on my debit card - it hasn't arrived since and their website is now not in use. Can I do a chargeback on this purchase?

  • VirtuadminUK Virtu@dmin🎤+🎧+💻=📑 (@VirtuadminUK) reported

    @AskNationwide Any quick way of ordering a new card? When I'm logged in I can't find it anywhere. Your messaging service is so slow and it's getting urgent with my card. Thanks!

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide any penalties if i switch away from #nationwide after only being with them 10 day? As theyre terrible

  • Mavis78986156 Mavis (@Mavis78986156) reported

    @AskNationwide can you please let me know if you can switch an account with HSBC they refuse to release to me. I am unable to access my account with them and unable to speak to anyone in person only automated messages.

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide So ive got to travel to pick one up? When it should have been sent to me??? #MartinLewis this is great service huh? You cant order online without verifying with a card reader!!! regretting ever #switching 😭😭😭😭

  • viper3668 viper3668 (@viper3668) reported

    @AskNationwide I completed an application for a Flex Direct account using the switch service. Due to switch over on 31st when can I expect my new debit card to arrive…have heard nothing

  • emma_mp Emma Worthington (@emma_mp) reported

    Can't access my @AskNationwide account online, 40 minutes on hold and talking to 2 different people... and I still can't access it. Joy.

  • jonnybros89 Jamie Garner (@jonnybros89) reported

    @AskNationwide Credit card or complaints. I’ve received appalling service from nationwide and can’t even speak to anyone for help

  • ScallanKevin Kevin Scallan (@ScallanKevin) reported

    @AskNationwide What times are the help lines open?

  • MadeinBengeo Made in Bengeo (@MadeinBengeo) reported

    @AskNationwide Hello. Have have applied for a new account to switch to but have not received account number and sort code yet. I need this to tell my employer to pay my salary to asap. Please help.