Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Lee 🏴
(@DanLeePadgett) reported
@AskNationwide Any idea which part of the site I use if my new current account card doesnt appear? My card expires tomorrow
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Not Gary
(@petrolheadtoo) reported
@AskNationwide This is more unnecessary hurdle requiring a customer to write a letter and post it instead of being able to email it. It seems not really on the side of the customer
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Leoni Parry
(@ParryLeoni) reported
@AskNationwide I had to block my card last night and wanted to know if I will still be able to make in-store Apple Pay payments? Any payments I make online do not go through. Secondly I would like to know if I am able to change the address that my new card is delivered to?
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Rob Carlyle
(@robcarlyle) reported
@AskNationwide Yes I am, is that the issue?
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Ollie Heath
(@ollieheath55) reported
@AskNationwide Just had the same problem happen again
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Duncan Giles
(@Deej007) reported
@AskNationwide your app doesn’t seem to be working since I updated to IOS 15.1 yesterday, is this going to be fixed? I’ve tried the usually deleting the app and uploaded etc, frustrating
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Mel
(@fortis_semper) reported
@AskNationwide Hi. For your switching offer, in my old account that I want to switch to Nationwide I have two direct debits to switch but they are new and as they haven't been paid yet show their amount as "£0". Would this cause a problem for the switch offer? Thanks.
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Robert Denham
(@pattayarangers) reported
@AskNationwide @WhichUK That is the funniest thing I will read today. Nationwide is without a doubt the worst bank I have ever dealt with, zero customer service, zero attention to detail. If Nationwide were the last bank on the planet , I would have my money hid under the bed .
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hobbsy
(@thahoobs) reported
@a7med7amoud @AskNationwide Yeah there must be doing it on my partners and she’s on public beta and it seems worse. Doing it on my 15.0 but that’s fixed with a restart 15.1 deffo broken.
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Not Gary
(@petrolheadtoo) reported
@AskNationwide The latest letter from them is dated 23.9.21 but does not refer to the complaint. Their letters do not give the impression they have been read by a customer orientated person.