Is Nationwide down in Cardiff, Wales?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
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Nationwide Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
I've been a loyal @AskNationwide customer for 10+ years because their service was always great. Last week I tried to upgrade my account to a paid, plus account. I now have 3 accounts, multiple credit searches, multiple 1hr phone calls getting nowhere and numerous fob offs. Bye.
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Shane Andrews MBE
(@gingio) reported
from
Cardiff, Wales
@AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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paul stevens
(@paultimstevens) reported
from
Cardiff, Wales
@AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please
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Stuart Anderson
(@stu_75) reported
from
Ringland, Wales
@AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff W
(@Ochils1000) reported
@AskNationwide why is my nationwide app not working... it's stating insecure connection!!!
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Louise
(@loiskitten) reported
@AskNationwide I’m the one who will be sorry when the deal I wanted is withdrawn or the rate goes up by the time I am able to call during your office hours again. Making calls during the working day is pretty much impossible.
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Ben Almond
(@almondjaminben) reported
@AskNationwide Thanks for responding. She has but they haven’t corrected it yet. Said they are working on it but not sure why it’s taking so long.
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Jac
(@bernese02) reported
@AskNationwide I am trying to log on using the mobile app but i keep getting a message saying technical problems (after i have input the 8 digit code and submitted it). Is this just me?
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Ben Manfield
(@BenjManf) reported
In no other industry would you buy a product (let alone a mortgage) and expect such an abysmal service. Sort it out @CountrywideUK @AskNationwide
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I spoke with the credit card company, system error on their end sending out false alerts. Payment went through fine.
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Becky
(@BigHero92) reported
@AskNationwide hi, can we close a Help to buy ISA online or does it need to be in store? I need the statement for my solicitor to claim the bonus
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
@AskNationwide I can't seem to get the chat function working on their app and the phone line doesn't open until 9am. So, no not at the moment.
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Magic Man
(@MagicMerry88) reported
@AskNationwide Your telephone service is a joke. I've been waiting for 40 minutes and then the call just cut off and now I'm having to wait all over again. All I need to know is the bank details to make a one off annual overpayment lump sum.
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Ben Rose
(@benrose2) reported
@AskNationwide Hi. Is the Nationwide App working right now? The message says to call 0345 266 0894, which I did. Computer asked for details, then says lines are closed. Is the number a scam?