Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/13/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (29%)

    Website (29%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AnitaRheaH2021 Anita Harris (@AnitaRheaH2021) reported

    @AskNationwide please help - my current account is still showing previous address on back statements despite moving 8 months ago - address changed on account and you hold mortgage. I need to present a bank statement for ID which I can’t as wrong.Tried calling - mega wait!

  • Trisho85 Trish Bennett (@Trisho85) reported

    Anyone elses @AskNationwide app not working ..

  • _bainerr Matthew (@_bainerr) reported

    @AskNationwide are all your staff still on furlough? A 31 minute wait and counting to chat to someone over the phone after waiting 20 minutes to be transferred to your messaging service.

  • richjg_ Richard George (@richjg_) reported

    @AskNationwide I’m trying to access the app to check my outstanding mortgage but it’s asking me to re register. When I try to get re register the website says ‘we seem to be experiencing some technical problems’. What can I do please?

  • IOTEChris Christopher Ramsay🌻 🇮🇪 🇺🇦 🇪🇺 (@IOTEChris) reported

    @AskNationwide Where is the online chat facility for Windows users - Chrome and IOS have it but cannot locate it for Windows on your website and cannot get through on the phone - constant engaged tone

  • Kezzy1969 Forever Hungry. (@Kezzy1969) reported

    @AskNationwide hi I've been in to branch twice and we have spoken to someone on the phone and still had no joy with a service on our mortgage, please can I DM someone?

  • Liz24510291 Liz (@Liz24510291) reported

    @AskNationwide @AskNationwide what is happening on twitter is exactly what happens when I call. @AskNationwide this is disgusting. Ashley you asked me to start a chat last week and I said no. What I’m asking for is not the impossible. Im asking for someone to look into my case and call me.

  • paulcorfe Paulcorfe (@paulcorfe) reported from Margate, England

    @AskNationwide how do I get a replacement credit card? I've broken the contactless on mine. Thanks

  • jgeeman 𝕁𝔾𝕖𝕖𝕄𝕒𝕟 (@jgeeman) reported

    I insure my home contents with Nationwide Bank and have just received my new quote and it has gone up 80% . . . . . I have never made any claims. Can’t help by think they are taking liberties. @AskNationwide

  • KathRella Kath Rella (@KathRella) reported

    @reprobatepress @AskNationwide They've decided that if they *think* something is a scam, they'll block your payment. They're not taking any responsibility if it's not and this costs you money, nor are they being particularly transparent about what their criteria is for a potential scam.