Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/07/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • IanIanandmaria Ian (@IanIanandmaria) reported

    @AskNationwide on hold for 30 mins waiting to speak to someone , when I get connected no one is on the end of the line 😡😡😡 it’s either apps not working or people not speaking , had enough of @AskNationwide 👋

  • 1984andyb Andrew (@1984andyb) reported

    @AskNationwide I've tried that it just re directs to sorry we seem to be having a technical problem?

  • Widsey3 Widsey (@Widsey3) reported

    @AskNationwide is there a timescale to look at complaints? I sent one on regarding the payment issues which have been happening and wondered how long before I get a reply?

  • 1984andyb Andrew (@1984andyb) reported

    @AskNationwide It's not about my account it's about your app. My accounts are working fine it's your mobile app that isn't.

  • tomleaman53 Tom Leaman (@tomleaman53) reported

    @AskNationwide Ok as it says on the post office website can pay in money with nationwide

  • 1984andyb Andrew (@1984andyb) reported

    @KrisCampbell732 @AskNationwide Same issue here. I don't even get an opportunity to put any details in before it throws an error message up and tells me to re start the app.

  • ziz_draws_too Ziz Draws Too (@ziz_draws_too) reported

    @AskNationwide Hi there, I'd like to increase my credit limit on my credit card that I already have with you. How do I go about that, the app isn't letting me do anything, it just errors when I try to edit credit limit

  • white8shadow Nicki L Hughes (@white8shadow) reported

    @AskNationwide Yes move bank when you pay me my compo from complaint lodded on 21st dec21 and still not sorted but once I pay I'm of your bank caused me £1000 in lost wages over Xmas season with your issues with deposits

  • xdschoonx dschoon (@xdschoonx) reported

    @AskNationwide my login working now ✓ tried again

  • viktorijarising Viktorija (@viktorijarising) reported

    @AskNationwide I am on the website and there is no chat option. Message or call option only gives a number that's taking super long...