Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 03/07/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ricky____k Ricky K (@ricky____k) reported

    @AskNationwide hi i am thinking of switching to you for the £100 bonus... some questions: 1. i have been a customer in the past, does that matter? 2. do you sort the switch of my direct debits? 3. do you arrange my wages to divert into the account? 4. do you switch card payments?

  • TheSkilt Jack Skilton (@TheSkilt) reported

    Love being broken down, stuck on a no hard shoulder motorway and unable to get through to nationwide break down insurance for 15 minutes and counting… @AskNationwide

  • MlvynJnr Mel Jr (@MlvynJnr) reported

    @AskNationwide No, that’s what I’m trying to access but can’t because you don’t have this information. Tried doing it by post as well but again can’t access as you apparently don’t have my mobile. I’m sorted now after 20 minutes and three different advisers

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide It keeps saying remove card. Used the card today so error is with the reader and not the card.

  • PussandBoots68 PussandBoots68 (@PussandBoots68) reported

    @TheVoxWolf I have online account with the bank I am with because 'they' @AskNationwide would not stop asking me&others to bank online because they didn't want the hassle or touch any cash which I had&others had.Also if it does happen soon they might ask online as soon u open the website

  • jewelrhi Rhian (@jewelrhi) reported

    @AskNationwide Yes, but this is appalling service on Nationwide's part. I can't get in to take money out during the week and you now close my local branch on Saturdays. The only way to access it was via a card. You need to re-examine this process.

  • damagedoneuk Ross (@damagedoneuk) reported

    @AskNationwide Thanks Gill, but are you certain? I've been allowed to choose a switch date every time previously, thought it to be part of the Switch Service?

  • liss_bear alic (@liss_bear) reported

    @AskNationwide vile customer service. “Our calls aren’t recorded therefore I cannot confirm that” so as a customer I’m lying am I?

  • Polly05 Polly (@Polly05) reported

    @AskNationwide Am I meant to take a digit off my customer number? It says its a number too long

  • Emma_Campaigner Emma 🧡 (@Emma_Campaigner) reported

    @AskNationwide hello, is there a problem with the app today or is it just a glitch with my account? Was asked to update details and now cant access