Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 02/25/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (29%)

    Login (29%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @AskNationwide Don't worry. I've just rang customer service who are no help whatsoever. I will go elsewhere.

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @AskNationwide Can you provide a number where I can speak to someone please as I've been a customer with you for over 20 years, I want my son to have his first current account with you but you are making it as difficult as possible and I'm at the point of going elsewhere.

  • Schadenfreudian Chris Topher 💀 (@Schadenfreudian) reported

    Adverts from @AskNationwide: "We're here to help in these concerning times". Actual Nationwide: "We've sided with your energy company who quadrupled your Direct Debit without your consent and we won't be refunding you. We believe this is fair, but please don't leave us". Wow.

  • Neilgateley Neil Gateley (@Neilgateley) reported

    @AskNationwide There's nothing to sort out tbh. I figured out by trial and error in the end. I just think you need to update the instructions on your form and fix the broken link.

  • MNotts19 mkNotts19 (@MNotts19) reported

    Bus ride to nearest @AskNationwide Branch closed today due to ‘unforeseen circumstance’ Is this a code for; - Nationwide has made such drastic cut to staffing levels that they can no longer provide a service to to customers?

  • reasue10 Sue Rea (@reasue10) reported from Llandeilo, Wales

    @AskNationwide logged onto my banking app and all my accounts have disappeared help please

  • mbumpsmarsh Sarah Marsh (@mbumpsmarsh) reported

    @AskNationwide should be ashamed of themselves. @guardianmoney please help.

  • vickymiller7 vickyharvey (@vickymiller7) reported

    @AskNationwide @NeilSau95572438 There is clearly a problem, I have tried to pay 3 separate bills online and all declined did a live chat advisor said nothing showing there end

  • miadaisyc Maria Constant 🇺🇦 🇪🇺 🏳️‍🌈 💙🦂🌼❤️ (@miadaisyc) reported

    @AskNationwide i will give that a go. i was hoping it would just be a glitch.

  • vickymiller7 vickyharvey (@vickymiller7) reported

    @AskNationwide This is for lost or stolen or suspected fraud not a payment issue !