Is Nationwide down in Cardiff, Wales?

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

1. 

   Mobile App (35%)

2. 

   Login (28%)

3. 

   Website (26%)

4. 

   Transactions (8%)

5. 

   Transfer (2%)

6. 

   Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• Scott Poole (@ScottAPoole) reported 30 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

• paul stevens (@paultimstevens) reported 44 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

• Stuart Anderson (@stu_75) reported 57 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• Boyzieboyzie (@Boyzie_32) reported 4 minutes ago

  @AskNationwide were looking at fixing in shortly but nationwide keep upping the rates. I can’t help but think they are taking advantage of people in a vulnerable situation. 5yr fixed at 5.14% is ridiculous. What’s it going to look like next year? 10.4%?

• Toby Wells (@TobyWells85) reported 5 minutes ago

  @AskNationwide I've just spent an hour trying to get through on the phone line before giving up. That's not very good customer service

• Audio Ad (@AudioAdMusic) reported 5 minutes ago

  @AskNationwide Yes it is, I have been doing that but no response and still having issues, tagged you in for visibility.

• Andrew Antoniou (@1andrewantoniou) reported 10 minutes ago

  @AskNationwide Twitter is full of comments about the awful customer service. I asked for a manager call back not a link to a complaint form

• Jillsonwilson (@Jillsonwilson1) reported 11 minutes ago

  @AskNationwide my one-line app hasn't been working since Tuesday. I've deleted caches and even removed/reinstalled the app. Help please.

• Richard Lane (@richard_lane_) reported 14 minutes ago

  @AskNationwide been on hold for 30 minutes becuase my card has stopped working abroad, not happy about this

• Andrew Antoniou (@1andrewantoniou) reported 14 minutes ago

  @AskNationwide Anyone trying to get through with over an hours wait time - call the lost and stolen card department and they answer straight away and will help with your enquiry.

• Abbie Bowles-Storer (@Ablarr) reported 15 minutes ago

  Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail

• Adam Bargery (@adamjb68) reported 15 minutes ago

  @AskNationwide after only@months of using Nationwide as a joint account we are getting a new bank. Solely because the app is awful and requires a chip and pin card to do basic transactions

• Charles Adams (@charlyadtweet) reported 18 minutes ago

  @AskNationwide I've now been waiting 35 minutes. You could take the pressure of the help line by answering basic simple questions. You are depriving people in difficulty from help by diverting questions like mine to this number. Please DO YOUR JOB!