Nationwide

Is Nationwide down in Cardiff, Wales?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 01/22/2026 04:55

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • banners63 LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported from Cardiff, Wales

    @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

  • AhmdOsmanx Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported from Newport, Wales

    @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BodenJones Catherine Jones (@BodenJones) reported

    Hi @AskNationwide - any update on your payments issue please and when you expect to have it sorted?

  • Daniell75458142 Danii diskko (@Daniell75458142) reported

    @AskNationwide Why does the SAME payment issue keep happening?. It's not good enough to give the same apology and expect us to put up with it every time. Can you be honest and explain why this problem occurs so often, and how likely it is to continue?.

  • MrSimonBower Simon Bower (@MrSimonBower) reported

    @AskNationwide every time I try to call nobody is ever available to speak to me. I would like to speak to someone about my mortgage - can you please help?

  • Kelly_Jackson88 Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported

    @AskNationwide @adamsolomons5 This has happened 3 times in just over a week. How can you not have a timescale or know what the issue is? I need access to money paid in this morning by 1pm.

  • paul_havers Paul Havers (@paul_havers) reported

    @AskNationwide what is going on, another payment outage and a payment made to another account is still not showing up although taken from current account……not impressed😡😡

  • erikab123 Erika Burnett (@erikab123) reported

    @AskNationwide I transferred £3800 into my Account this morning as I have direct debits going out. What if you haven’t sorted the issue out by 2.30pm - will my Direct Debits be honoured?

  • chelsealittle23 Chelsea Little (@chelsealittle23) reported

    @AskNationwide again on day that me and my family needed the moe y for essentials an you are down.! Very unfair in vulnerable family’s who need there money! We needs answers as to why this keeps happening !

  • 2208Sarah sarah cupit (@2208Sarah) reported

    @curevirginity20 @AskNationwide my nationwide banking has been down all morning to say this has been the 3rd time since christmas eve is a disgrace, they never give a time frame on when this will be fixed last time it happened my payments didn't go through unt 9.30pm not goo enough at all!!!!!

  • Cass80928386 Cass (@Cass80928386) reported

    @AskNationwide once again nationwide is down ... its getting ridiculous.. cant recieve money can't send any out ... I swear your bank spends more time down then actually up

  • nicolattyas Nicola T (@nicolattyas) reported

    @AskNationwide you really *************** now. I have been paid but not received my money yet. CAN YOU FIX THIS. Before I transfer to @HSBC !!!!!!!