Nationwide

Is Nationwide down in Cardiff, Wales?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Cardiff, Wales 12/01/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stu_75 Stuart Anderson (@stu_75) reported from Ringland, Wales

    @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

  • ScottAPoole Scott Poole (@ScottAPoole) reported from Cardiff, Wales

    @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

  • paultimstevens paul stevens (@paultimstevens) reported from Cardiff, Wales

    @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • troutfortea Troutfortea (@troutfortea) reported

    @AskNationwide I see your online banking is down yet again. It's been very unreliable lately, especially on paydays. Any idea why that is?

  • Leesa_fairy Lisa Barnett (@Leesa_fairy) reported

    @AskNationwide No kyle, if I did, I wouldn't be in this ridiculous situation. You could whataspp me as I have hotel wifi but that does not seem an option. As said previously, good luck monday. I want compensation for not access to my own money for two weeks on a holiday. Its jokes

  • katej1984 Kate J (@katej1984) reported

    @AskNationwide I just want to ask about travel insurance, but the website isn’t clear, so wanted to talk. Was holding for a grand total of 80 minutes and the person who initially answered after 70 minutes said that the relevant team was closed, even though your site says they close at 7pm….

  • RichardMuzza Muzza* (@RichardMuzza) reported

    @AskNationwide I called customer service but they can't access by account due to a block put in December. But my card has been working fine since then. What crazy security is that? Now I can't unblock my card because cust svs can't access it. Time for a new credit card provider?

  • dfoxcarpentry DFX (@dfoxcarpentry) reported

    @AskNationwide Thanks for that, I'll give you a call tomorrow. The Visa page says 120 days but as it was booked so far in advance, and rescheduled, hopefully you will be able to help

  • PhilipD45301611 Phil Daniel (@PhilipD45301611) reported

    @AskNationwide is there a problem with the mobile app?

  • jessloovesu jessica emmeline punter (@jessloovesu) reported

    @AskNationwide I’m not sure if I’m eligible to raise a dispute, can I message to discuss the problem in further detail just to ensure it’s valid? Thanks

  • Aldrin_Singh Aldrin Singh (@Aldrin_Singh) reported

    @AskNationwide Already put a complaint in. But doesn’t seem like Nationwide actually care about their customers especially given the circumstances of the pandemic. I’m very dissapointed with Nationwide’s customer service. I will be telling everyone to never use Nationwide

  • emma64979643 emma-kvs (@emma64979643) reported

    @AskNationwide Think like many other members I will vote with my feet… very unhelpful service. Used to be a pleasure to visit branch. Not so anymore

  • dfoxcarpentry DFX (@dfoxcarpentry) reported

    @JohnnyVegasReal @AskNationwide is this something you can help me with? PayPal refusing refund as its been over 180 days since purchase. The seller is uncontactable to discuss. Where do I stand with this as I've paid for 'goods' we haven't received.