Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ringland, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ringland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ringland, Wales

Latest outage, problems and issue reports in Ringland and nearby locations:

• 
  LJ Banbury 🇺🇦⚽️🏏🚴‍♂️🚶🏟🌍✈️ (@banners63) reported 5 minutes ago from Cardiff, Wales

  @AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?

• 
  Ahmd othman 🇸🇩 🇬🇧 (@AhmdOsmanx) reported 11 minutes ago from Newport, Wales

  @AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services

• 
  Stuart Anderson (@stu_75) reported 15 minutes ago from Ringland, Wales

  @AskNationwide I've had a bank credit application come to access but it does not show the 4 digit pin I need of the 1p payment. How can I get this

• 
  Shane Andrews MBE (@gingio) reported 23 minutes ago from Cardiff, Wales

  @AskNationwide how long is the delayed payment issue likely to go on for? I’ve transferred money this morning and it’s still not arrived in to the account.

• 
  paul stevens (@paultimstevens) reported 39 minutes ago from Cardiff, Wales

  @AskNationwide hi a credit card company have deposited 1 penny in my account because they need me to reply with a code that you give however the penny has been deposited but I can’t find the code can you help please

• 
  Scott Poole (@ScottAPoole) reported 39 minutes ago from Cardiff, Wales

  @AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazel Ralph (@hazeralph) reported 8 minutes ago

  @AskNationwide Yes, but the details are definitely correct as I can see them on my previous device (but half the screen is broken so I can't navigate the app fully)

• 
  John Roberts (@princeeroberts) reported 10 minutes ago

  @AskNationwide Hi, I have a felxdirect account and spent over £200 in Feburary at Tesco but have not received my 5% cashback payment of £10. Please can you advise as your web page says the 11th April? Thank you for your help.

• 
  donna haskett (@donnahaskett) reported 12 minutes ago

  @AskNationwide hi had a notification on app to say 5% cashback had been paid but it hasn't gone in to any of my accounts? Seems a few ppl have had this issue looking at tweets

• 
  Caroline (@Cazzzzie123) reported 12 minutes ago

  Great help from @AskNationwide you cancel a direct debit, they let them take the money then refuse a refund shocking!! #nationwide #poorservice 😬

• 
  Sally Miller 💙 (@SallyMi83941850) reported 13 minutes ago

  @AskNationwide Just tried to do a bank transfer and couldn’t due to technical issues?

• 
  Sheena (@shiny108) reported 15 minutes ago

  @AskNationwide I am a Nationwide customer and I was wondering if I can still deposit old pound coins ? #piggybankexplosion

• 
  Dan (@FyrstaCS) reported 21 minutes ago

  @AskNationwide Hi, I'm trying to setup online banking for a savings account that I've got with you. It looks like I need to get a mobile number added to my account before I'm able to login. Is that something you can help with or do I need to call? Thanks

• 
  Hazel Ralph (@hazeralph) reported 21 minutes ago

  @AskNationwide currently not receiving SMS to enable me online access. am overseas. It is not my issue as have received multiple other SMS today. Pls help 🙏

• 
  Sevey Connolly (@ConnollySevey) reported 22 minutes ago

  @OnYourSide @AskNationwide I'm absolutely sorry I will take it down now pleas accept my apology

• 
  Ryan 🥶 (@RyanSinghM) reported 22 minutes ago

  @AskNationwide hi, are payments working? I’ve just sent money to two people and they appear in my online banking as paid, but the recipients have not received anything? One of the transactions was 4 hours ago.